This B&B was everything the ad stated, and in a good location. It even came with food and booze. Very comfortable accommodation's. I would and will stay here again. Thank you Miss Phyllis
We spent a week at Hillcrest and had a very relaxed time. Phyllis, the proprietress, was very friendly and gave great guidance when we needed to find a laundromat, the closest grocery store, etc. We rented the Orchid Suite and our toddler slept very well on the futon that was available. The air conditioners cooled the suite quickly each time we returned from an outing. Although there was some general "wear & tear" to some of the structure probably due to age and the local climate, the rooms were very clean and the linens were like new. While there was a good selection of beverages available in the suite (soda, coffee, tea), we were underwhelmed by the 12 eggs, 8 bacon strips, and 3 muffins available for a full week's worth of breakfast. Perhaps we were supposed to ask for replenished supplies when we ran out, but that seemed an awkward thing to do. Not a huge deal though, because the Dolphin Grocery was just down the hill and the suite had a great selection of cookware for the meals that we prepared. I should also mention that there was a selection of liquor available in the suite if we had been interested. The stove, microwave, etc were very clean as were the shower, toilet, and sinks. Also, we genuinely appreciated the availability of DVDs to watch while our toddler napped and the beach toys and snorkel gear that we were free to use for our beach outings. Potential guests should know that the availability of Wi-fi was hit or miss. Hillcrest is conveniently located within a few blocks of the shopping, restaurants, taxis, and ferry dock of Cruz Bay, but please note that it is aptly named; walking to and from town involves a short (perhaps 50 yards) but very steep hill. For the price, we think that Hillcrest is a great value if you want a comfortable, clean place to sleep and cook while visiting St John. We would stay there again.
Although the guest house was not the most updated, I did not have any of the problems of cleanliness mentioned in other reviews. The fridge was well-stocked and we enjoyed sitting in the common screened in area. The hill up to the guest house was definitely steeper than I expected. It was fine to walk up when we didn't have bags with us, but I would probably take a taxi up with my suitcase next time. Phyllis was helpful and accommodating with holding our bags after we checked out.
rooms and facilities are "island clean". Host is very helpful with info guests may need. bed is comfy. 360 degree views. host provides equipment you may need to enjoy beach (towels, ice chest, chairs, etc), movies for the evening, and a hook-up for your mp3 in-room. keyed safe in bedroom is helpful but hackable. generally quiet neighborhood. walkable distance to town and amenities but really steep hill. "mahogany-bird" traps on main counters. Mosquitoes n no-see-ums can easily get inside from cracks and holes in screens etc, but thankfully its a dry year. Not all items on grocery list were included in room as advertised but owner will tell you where to go buy them. Not sure if water was potable, gallon of water in fridge was open/unsealed. It felt a little dicey walking back from town at night as some of the route is in pitch black, seems straight up-hill (will wind you in temp/humidity) and there are rude-boys running the street up to the house that have no respect for adults and especially tourists and are aggressive even if you are polite or alternatively, ignore them. we found it Best to take the $4 taxi from town than risk the possible danger, but judge for yourself. It's all typical USVI, so you just have to be aware. Overall, we would likely stay again.
The view from our suite was stupendous. The value of this room is very good compared to anything else you can get in St. Johns. Phyllis was a wonderful innkeeper. The issues are lack of real cleanliness in room and loud music from town during some nights when there is entertainment in Cruz Bay. The breakfast was packaged muffins and other packaged goods from the grocery store. On the plus side, frig equipped with complimentary rum and wine.
Room was very clean, and the bed was very comfortable. The frig was very well stocked. Great location. Owner is very nice and helpful. I would definitely stay here again.
We spent four days with Phyillis at her Guest house. She was terrific and our room was stocked with wine, rum, bacon, eggs, sodas, drinks, bagels, muffins, coffee, popcorn, ice cream, etc. She had snorkel gear available for us to use, along with beach chairs. There was also a large selection of DVDs and books for us to use, all free of charge. There was also wi-fi, although we didn't use it since we were busy hiking and snorkeling the amazing St. John trails and beaches. We had a wonderful view from the balcony and ate most of our meals sitting outside on the covered patio. Our suite was not the most modern or luxurious, but it was clean and quiet and located close to Cruz Bay up a steep hill. We had a rental car and spent most of our time exploring the island. A great stay for sure and we would definitely stay there again and recommend to any of our friends.
We spent our 28th wedding anniversary at Hillcrest Guest House in late September. Phyllis Hall is a lovely lady and always available for your every need. The location is perfect. We enjoyed all food and beverage that stocked our suite. This is a very economical B & B that is a true St John experience. We loved the Orchid Suite. We'll be back. Marie and Joe Westfield,MA
We were in St. John for our son's wedding in June for 5 nights/6 days. It was truely a very special occassion and Hillcrest Guest House definitely ADDED to it!!! We absolutely LOVED our stay here!!! Everything was so special and we were treated like VIPs the entire time. Phyllis personally greeted us and gave us a tour of the complex as well as our suite. She stocked it with lots of goodies for us in the cupboards, the frig, and even a basket full of delicious treats. She also left us a personal welcome note! Phyllis made herself available to us 24/7 and gave us her personal cell number if we needed it to get a ho;d of her quickly. She really is a very special lady and I feel we also made a friend too!! She made us feel so special too! One day, our ride fell through and we were going to have to get a cab to take us to the marina to join our group for a day sail on a catamaran that was leaving promtly at 9am. We tried all the listed cabs and no one would answer their phones. We made a frantic call to Phyllis to see if she knew of any cabs we could call as time was running down very quickly. Without any hestitation, Phyllis just said to meet her at the gate ASAP and she would drive us to the marina! She just dropped everything to personally take us and we made it on time. She really goes beyond being the owner of a bed and breakfast!!! We are already looking ahead to our next vacation in St. John and getting to spend our time at Hillcrest and seeing Phyllis again! Thank you Phyllis for making our stay so memorable!!! Don & Andi Q
The owner is quite friendly, and even gave us a ride to the ferry at the end of our stay. Although no formal breakfast was provided, we did receive a sizeable amount of breakfast food in a basket and in the refrigerator in our room that included breakfast meat to cook in our room. We were also provided with a sizeable amount of alcohol for free. The location is just outside of the downtown up a fairly steep hill. The rooms are in need of an upgrade however, and had a dated feel. They were clean, although daily housecleaning was not provided.
We stayed here for our babymoon. We spent the the first few days on St. John at a resort and we much preferred Hillcrest. You are located right in town, just up a steep hill, but it is a a fun walk and helps you get in shape. The owner is a lovely lady and is very accommodating.
Our family spent a week on St. John, and our stay at Hillcrest Guest House worked out very well for us. We rented two units, and had plenty of room for eating and hanging out. The location is convenient; you can walk to anything in Cruz Bay, as well as connect easily with transportation. The view of the harbor is gorgeous, even though being at an elevation where you can easily see out over the harbor means you've climbed a hill(!) to get there. We like to walk, so we definitely got our exercise! Phyllis had a nice assortment of food to welcome us, and the kitchen facilities were adequate for us as well. This was our third visit to St. John, we've stayed at the same place each time, and can see that Phyllis continues to make improvements to the property. We'll stay there again if we ever find ourselves on St. John. The beds are comfortable, and the price is right!
Our stay at Hillcrest Guest House was great. Phyllis is very friendly, the rooms have everything you need, including food and drink! There are wonderful chairs for the beach along with snorkel stuff if needed. The views are great, a little noisy on Friday evenings, music from downtown if you have the front room. We have absolutely no complaints from our stay at Hillcrest, we would for sure stay there again.
i stayed at hillcrest for two weeks. and it was awesome. Phylis picked me up at the ferry dock and was very helpful. She showed me to my room and i was very pleased. Room was stocked with everything you could ask for. I slept with the windows open and did not run my ac the entire time because i always had a nice breeze I think the hillcrest is a good value. I your familiar with stj nothing is cheap. I look forward to returning to stj, esp hillcrest david...
This guest house did not come close to expectations. The best I can say is that the floors, the kitchen sink and counter and the bathroom were all clean. The list of problems is way too long to cover in this brief space so I'll just list the most obvious. First, the exterior area: weeds and trash were everywhere--empty plastic bottles and paint cans thrown under the steps, mop hanging over a balcony (the whole week we were there), a broken table in the outdoor lounge area was proped up by paperback books. In addition, the "private" balcony, was not private at all, it was open to anyone who wanted to check out the view. The inside was another story. At first I just thought it was well worn and a little tacky. After looking around I found it was uncared for and dirty. The windows and screens were dirty; the drapes had a thick layer of dust along the top that was clearly evident, and they were hung upside down and three of the four panels were pulled back by rope. There were bugs in the light fixture and on the kitchen counter, the refrigerator was dusty, and had mold around the doors. Had no idea how old the food in the fridge was. The spices in the cupboard were rock solid--all of them. Hospitality was essentially a supply of rum in the fridge and cupboard. We saw the owner/manager only twice all week--once to ask for snorkel equipment that wasn't broken. All in all a disappointment. We may visit St. John V.I again, but certainly not the Hillcrest Guest House.
The owner picked us up at the dock, showed us around town, and took us to the guest house. Lots of amenities were there, including all the makings for Pina Coladas, wine, snacks and breakfast, along with modern TVs and beach towels. We only stayed one night, as we had a house reserved for the week, but would have been content to stay a few days.
We were so happy to find an opening at practically the last minute, and greatly enjoyed our first trip to St. John; discovered lots we'd like to explore next time. The accommodations were comfortable, the suite tastefully furnished, and the people friendly. Phyllis omitted nothing! It was a treat to escape the snow and ice even if for a short time. As other reviewers noted, this house sits atop a very steep hill--but the walk helps to cancel out some of the calories taken in during the trip!
Innkeeper met us and returned us to ferry dock.frig was well stocked,snacks and drinks well stocked. Snorkel, beach equipment furnished, She gve us nice tour of village upon arrival. Porch,breezeway NIce for hot afternoon relaxation. Short walk to village aNd view from window looks out to bay.
ST John USVI is extremely expensive, making the Hillcrest Guest House reasonable in this context. The proprietor welcomes guest with a well stocked fridge and coolers available for use, as well as beach chairs, sunscreen, nice shampoos and soaps and even snorkle gear.
My husband and I stayed only one night before moving on to Tortola. I wished we could have stayed longer. Phylis was wonderful and so helpful and generous. We had food in the fridge and cocktails! The room was clean and well appointed. We were close to Cruz Bay which was important for us. We walked to dinner and the hill up later in the evening was really not bad. Phylis met us at the ferry with our bags as we were leaving. Very accommodating. We will be back!
The rooms were large, clean, neat, comfortable and spacious. I was expecting one room, but it was really a 1 bedroom apartment - with bedroom, living room (couch made into a queen fouton bed)with eating area, kitchen and bathroom. There was window a/c and ceiling fans. The kitchen was well stocked with breakfast food, and beach & snorkel gear were in the closet. It was a convenient location to town, with a short walk down the hill to Cruz Bay. The roosters were active in the morning, but you soon tune them out. We especially appreciated Phyllis picking us up at the Ferry Dock and giving us a tour of town, pointing out shops & markets, even though we got in at 7 P.M.
Hillcrest House is really worth considering- the rooms are neat, clean and comfortable. This is not fancy living, but having Phyllis Hall as an innkeeper makes up for anything you could wish for. She stocks the kitchen with wine and fruit, goes out of her way to be accommodating, and addresses any concerns immediately. Our kitchen was fully stocked with cookware, dishes, and utensils. Phyllis Hall is a very special lady.
The room where I stayed was charming, and Phyllis was wonderful. I should point out that when the ferry drops you in St. John, there is not a lot of help to be had so be sure you have called ahead to arrange for Phyllis to meet you at the dock. The view of Cruz Bay was phenomenal from my room. Shopping and restaurants are an easy walk from Hillcrest - the uphill walk back is challenging but not impossible.
Phyllis was the hostess with the most-est! The view was tranquil. The "apartment" was comfortable and cozy. I loved the Rotties whom were well behaved and sweet. I would definitely recommend this guest house. It is close to the heart of the city and makes access to the entertainment easy. We truly enjoyed the accommodations and would encourage others to share in the experience. Thanks Phyllis. Love Donnie & Mark.
We had a wonderful visit to St. John and Phyllis at Hillcrest Guest House made that possible. She was very accommodating and even gave us a ride to the ferry on our last day. The rooms were very clean and nice. There were even bottles of liquor/wine and some food provided...it was not a typical B&B. Very short walk to the heart of Cruz Bay and the ferry dock. Would definitely stay there if we ever make it back!