Balsam Mountain Inn

68 Seven Springs Drive , Balsam, 28707 USA (Show map)
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The historic Balsam Mountain Inn was opened in 1908 to serve the highest passenger rail station in the eastern United States. Located a quarter-mile off the Blue Ridge Parkway, 25 minutes south of the Great Smoky Mountains National Park and 40 minutes west of Asheville, the inn welcomes guests with fifty cheery rooms, rocker-filled porches, a warm library and gracious dining. Come read, rest, ramble and romp in our mountains!



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  • Guest room3.9
  • Service4.6
  • Value4.0
  • Cleanliness4.5
  • Onsite Dining4.4

Beautiful historic Inn

4.0 on July 23, 2014

We have visited Balsam Mountain Inn on multiple occasions. It's a relaxing, beautiful location. Great place to get away from it all - no tv, peace and quiet. Lots of areas inside and out to sit and read, work on a puzzle, enjoy a glass of wine. During our last visit, we enjoyed watching a young family out on the lawn one evening, catching lightning bugs.

Don't stay at this place

1.4 on January 05, 2013

Went to this place in January on a 2 night Groupon. What a mistake! The ceiling of the room had cracks in it, the bathroom sink was ancient with rust stains, there were stains on the towels and the bathroom was barely big enough to turn around in. I guess this is someone's idea of "rustic". The first morning they served pancakes which were ice cold. But the worst moment was the second night/morning. During the night, the heat to the entire building went off. The over night temperature was 22 degrees. There also was no hot water in the shower or sink. Upon check out the manager said the natural gas tank which supplies the boiler was empty. He blamed the problem on the gas delivery guy who forgot to deliver the gas. That may be true, but it is still the Inn's responsibility to monitor the gas supply in their tanks. I requested a partial refund for the second night and the manager refused. He had an attitude like "it was my problem". With the Groupon, this place was about $85 per night. The normal rate is an unbelievable $140 per night. Even with no problems, this place is way over priced and way over rated. If you want to stay in this area go to Asheville (30 miles away) where $140 will get you a really nice room including heat and hot water!

Innkeeper Response
We're glad that this reviewer chose to visit Balsam, and we’re sorry that his 2012 stay didn’t meet expectations. His criticisms are to an extent very valid: the heat and hot water in the inn did fail in the wee hours one night – the night of his stay – although they were restored quickly. And clearly his concerns weren’t as well-addressed by our desk staff as he would've liked, and as we would’ve hoped. We get good marks for guest relations, which are the foundation of what we do. His further complaints are another matter, though. We work hard to help potential guests understand our inn before they arrive, because we understand it isn’t for everyone. The inn was opened in 1908 and is on the National Register of Historic Places. It’s made entirely of wood, and the ceiling and wall “cracks” are inherent to the tongue-in-groove woodwork throughout. Some of our porcelain fixtures are certainly stained, because they’ve been in use for over a century, and some of the bathrooms are small because there were no private baths before – we added them throughout during restoration, tucking them where we could. There were a good number of other couples at the inn on the same night, and many have been back since. We hope this reviewer has a chance to come back as well!

- Bill Graham (innkeeper)

A nice stay.

3.6 on July 02, 2012

We had We had a nice stay at Balsam Mountain Inn to celebrate our anniversary. The staff is very friendly and helpful. The food is really good, the scenery is outstanding, the front porch is very inviting, the room was comfortable and charming. Loved the clawfoot tub. Only one problem, in my opinion..No Air Conditioning!!! Sweltering! If I came back in spring or fall I would not have one single complaint. I really don't think adding A/C would spoil the atmosphere a bit. The only reason I rated the room below average is because of the lack on A/C.

Victorian style with modern ammenities

4.8 on December 19, 2010

Balsam Mountain Inn is a jewel hidden away in a richly historic Western North Carolina Community near Waynesville, North Carolina. My wife and I stayed there during the second week of December to celebrate our anniversary and we experienced the charm and excellent hospitality of a quality B & B! The Inn’s rustic charm is accented by its period design and the rooms are appointed to enhance that experience. Despite the single digit outside temperature, the staff that Inn Keepers Kim & Sharon have acquired made us feel warm and attended to throughout our stay. Balsam Mountain Inn is an adventure in waiting. Rev. Paul J. Brown

Wonderful Place - Step Back in Time!

5 on September 21, 2010

I highly recommend this place if you are in need of relaxation. No TV, radio or clock in the rooms. Absolutely wonderful library, sitting areas, front porch with rockers to enjoy the gorgeous mountain views. They sell local artist items which are very reasonably priced. And the food served at the restaurant is outstanding. I will be back!

Great Valentine weekend getaway!

3.4 on February 15, 2010

This was our first stay at the Balsam Mountain Inn. We came to the Inn because of the Songwriters-in-the Round concert. This was a wonderful Valentine’s weekend event! The evening included a delicious dinner buffet followed by almost 2 hours of acoustic performances by 3 incredible Nashville musicians!! For about $50/person for the concert and buffet it was an evening to remember!! The Inn is definitely a unique lodging experience, with turn of the century atmosphere and furnishings. We enjoyed our room but the bathroom was very small. Since this is a 100+year old hotel, the walls are very thin, which does not lend itself to sound proof rooms. But we loved the old world feel, no TV’s and solitude of this location. We came on a snowy weekend and the innkeeper was VERY helpful when our car became stuck in the snow. The restaurant food was very good (A-) and we would enjoy dining here again.


5 on August 28, 2009

I just returned from my first stay. Loved the atmosphere and the food. I will be back and am already telling all my friends. What a great place for relaxation and excellent food and service. Charming, check out their website, that is where I found out about the inn. It is as good as it looks on the web.

Perfect mountin retreat

4.2 on August 27, 2009

I stayed for just over two weeks in July. As part of a film crew I haven't stayed in any hotels or inns that were as perfect as this place. The staff had such an easy going attitude and truly showed what southern hospitality is all about. They were there with anything and everything I needed and wanted. The restaurant is a great place to eat a good meal and enjoy a glass of wine. The menu could use a few more options. But overall, it was a wonderful experience. I would recommend this place to anyone

Awesome Place

4.8 on June 24, 2009

The best thing about this place is the historic charm and the great staff. There is also an excellent restaurant and breakfast is free. We have been coming for years, and have always been pleased. Wonderful any season. Many rooms and room types to choose from. If your looking for something out of the ordinary, try them, I think you will be pleased

Back in time

5 on June 20, 2009

I loved the Balsam Mountain Inn. It was very relaxing and peaceful. The restaurant food was award winning and my daughter said the French Toast was the best she ever had in her life. I loved that each room was different and cozy.

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Rooms & Rates

Standard Rooms

The inn's "Standard” rooms have smaller dimensions than our regular rooms, but no less character.

  • Maximum Capacity: 2
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $100 - $145

Junior Suites

"Junior Suites" rooms are over sized rooms with a living area and either a king OR two double beds. The baths have either a step-in shower bath OR an antique claw-foot tub bath with Shower. Our inn's most popular rooms, "Junior Suites" rooms are reserved earlier than the rest.

  • Maximum Capacity: 4
  • Bathroom Private Bath
  • Beds 1 King , 2 Double

Nightly Rate: $145 - $165


The inn's suites come in a variety of configurations, mostly with beds in two different rooms. Most are ideal for families, except for two – numbers 205 and 310 – which are designed with couples in mind. EACH SUITE HAS DIFFERENT DIMENSIONS AND DIFFERENT BED CONFIGURATIONS.

  • Maximum Capacity: 4
  • Bathroom Private Bath
  • Beds 1 King , 1 Double , 3 Twin

Nightly Rate: $220 - $250

Check Dates


Location Type



Asheville, NC (AVL) 33 miles

Directions to property:

Traveling from Atlanta area (Approx. 2 1/2 hours) * Travel I-75 or I-85 north to I-985 at Gainesville – Stay on I-985 to Hwy 44l * Stay on 441 to Dillsboro where you get on Hwy 23/74 toward Waynesville/Sylva * Hwy 23/74 bypasses Sylva. After about 8 miles you will be going up Balsam Gap passing mile marker 93 . *- "Balsam Next Right" sign will be after MM 93 near the top of the mountain. * Take this right onto Candlestick Lane. * Turn right again almost immediately onto Cabin Flats Road. Stay on that road crossing the RR tracks twice in about a l/4 mile. * The Inn ( Seven Springs Drive) is Straight ahead after crossing the RR tracks a second time. Traveling from Asheville area (Approx 35 minutes) * I-40 to exit 27, that road becomes 23/74 – travel approximately l3 miles and just after you cross under the Blue Ridge Parkway and pass mile marker 94 * Take the next left just as you start down hill. There is a signs: noting you are Entering Jackson County, RV & truck "U" turn, and a Balsam next left sign. * Take this left onto Candlestick Lane. * Turn right again almost immediately onto Cabin Flats Road. Stay on that road crossing the RR tracks twice in about a l/4 mile. * The Inn ( Seven Springs Drive) is Straight ahead after crossing the RR tracks a second time. Traveling from Knoxville (Approx. 11/2 Hours) Same directions as from Asheville just coming from Knoxville on RT 40 instead of Asheville

Area Attractions

Antique Shopping, Art Galleries, National/State parks, Nature area, Harra's, Great Smoky Mountain Rail Road, White Water Rafting, Biltmore 30 Miles, Great Smoky Mountains, Blue Ridge Parkway, Picnic area, Religious Services, River

Inn Details

Establishment type

Bed and Breakfast, Country Inn, Historic Inn

On-site amenities

Alarm clock, Board games, Computer, Conference Rooms, Copier, Desk, Fax Machine, Fireplace, Internet Service, Library, Piano, Telephone, Washer/dryer, Wedding Facilities, Wet bar, Wi-Fi, Wired internet , Flower Arrangements, Walking Trails, Gift Shop, Gratious relaxing Areas, Solitude, Full Restaurant

Room amenities

Ceiling fans

On-site activities

Bird watching, Canoeing, Downhill Skiing, Fishing, Golfing, Hiking trails, Horseback riding, Hunting, Kayaking, Mountain Bike trails, Whitewater Rafting

Check Dates


  • Check In:: 15:00
  • Check Out:: 11:00
  • Open All Year Round: Yes
  • Smoking Allowed: Outside only 100-year-old wooden building.
  • Drinking Allowed: Yes
  • Alcohol Provided Yes
  • Suitable For Children: Yes
  • Childcare Provided: No
  • Guest Pets Allowed: No
  • Disabled Access Yes

Terms and Conditions



Marzena Wyszynska

Languages spoken

Polish, English

Resident Pets

Check Dates




  • Time Served: 8 AM to 10 AM
  • Serving Location: Breakfast/dining area, Dining Room, On-site restaurant

Special meal options