Heritage Manor Inn Reviews


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  • Guest room3.9
  • Service4.4
  • Value4.1
  • Cleanliness4.4
  • Onsite Dining4.3

Score Breakdown based on
107 Reviews

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Wonderful B&B

4.8 on August 25, 2016

Diane & Ross were wonderful hosts and provided great suggestions on where to eat and what to do in the area. I especially appreciated the kitchenette that was for the guests' use. It included a refrigerator, microwave & sink and the cupboards were stocked with glasses & snacks including great chocolate chip cookies!! I would return any time.


5 on March 23, 2016

We stayed for our 20th Anniversary. Ross & Diane are amazing hosts. Breakfast is always amazing. Rooms are very clean and comfortable. We love the Jacuzzi rooms and the fireplace is a great touch. It is such a relaxing place. We have been here 3 times before and will be back year after year! LOVE LOVE LOVE IT!!!

Gorgeous Inn For Our Wedding Weekend

4.8 on September 03, 2015

This in is a beautiful place, on gorgeous property, and the hosts were so warm, accomodating, and friendly. Lots of room for the kids to swim and play, and plenty of room for our family to sit together and catch up on lost time. Even though our kids can be quite loud at times, never once did the hosts complain, instead they encouraged them to have fun and be kids. I cant say enough nice things about the B&B or the amazing people that run it. Brent Eklund, MI

awesome B&B

4.2 on September 02, 2015

My niece got married at the outside venue just 2 miles from this B&B....and being a small family we all decided to stay here for that weekend. 15 adults and 8 children. We pretty much had the place to ourselves. what wonderful and gracious hosts !!!. Food was excellent...beautiful and clean rooms...pool for the kids...and plenty of space for dining. in my opinion this is the perfect B&B...especially for small groups or family Mike Findlay,OH

Perfect anniversary get-a-way weekend

5 on July 20, 2015

This was the perfect location for a relaxing anniversary get-a-way weekend. The room was exceptionally clean and the food was amazing. Ross & Diane were very welcoming. Hope to return soon!

Birthday Getaway!

5 on April 14, 2015

Everything was wonderful! Nice bed, fireplace and whirlpool. It was very quiet and the hosts were very friendly and welcomed us each day with a smile and conversation!

Fantastic getaway

5 on March 16, 2015

Ross and Diane are awesome. The room was very nice and food was excellent. We had the best weekend getaway ever.

Lovers Getaway

3.4 on March 05, 2015

My boyfriend and I needed a getaway and Heritage Manor Inn was the perfect place to do just that. The rooms were nice and clean and the jacuzzi in our room and fireplace topped the room off. We will most certainly be back for another stay in the future.

Great overnight stay

4.8 on February 16, 2015

We stayed over one night on our way back to Chicago, and had a great time. The rooms were fantastic and clean and Ross and Diane even prepared the Tiffany room in case we wanted to stay there instead of the Butterfly (we did, the Tiffany is great). Breakfast was nice and they had cookies and some great cross stitched wall hangings. The hot tubs in every room are a great touch. Definitely would stay again


3.6 on October 01, 2014

This was a nice place to stay. The breakfast was wonderful. Loved the homemade breads.

First time at a B&B

3.8 on August 27, 2014

What an enjoyable stay we had at Heritage Manor Inn! The owner, Ross, met us at the door and was very friendly. He explained everything we would need to know about our stay including asking what our plans were for staying in the area and gave us tips for places to go while we were there. Diane and Ross made a delicious breakfast for us each morning including local in-season fruit! We would definitely stay at Heritage Manor Inn again and commented to each other frequently throughout our stay that we would return.

Very nice!

3.6 on July 10, 2014

Good location if you want to go to Saugatuck/Douglas area. Everything was simple but very clean. The breakfast was delicious every day and the hosts were a delight. If I go back to the area I will stay there again.

02/14/14 Weekend Stay

4.8 on February 19, 2014

When we arrived, Ross met us and gave us a great deal of information regarding the surrounding areas. It was very helpful. He gave us a tour and we walked to our room. Gave instructions about the operation of our hot tub and other items in our room. As well as, helped with our luggage. The breakfast buffet was great, a lot to choose from. Ross and Diane made themselves avalable anytime they were needed. The room could use a little bit of updating, but overall it was a very relaxing and pleasant stay. It was the first time we had stayed at a B&B. We would recommend this B&B.

First B & B stay

3.8 on September 02, 2013

This was our first stay at a b&b. so we didn't know exactly what to expect. We had a jacuzzi room with a Victorian romance theme that was nice. Since we shared an outside door with the room above us we could hear the kids come in and run up the stairs. We didn't get mad because we have kids ourselves but was not preferred when we wanted to get away. The innkeepers were nice and friendly. Very welcoming. They both did a part in the homemade breakfast that was good. we would like to stay at a bed and breakfast again. I thought it was a little pricey for not getting too many extras. Overall it was nice

comfortable stay

3.8 on August 20, 2013

grounds and setting were well done and kept in very good condition. Our stay was quiet and the owners help with local information for activities. the rooms and dinning area were decorated well and spacious.

Stay at the Heritage Inn

4.4 on August 19, 2013

We enjoyed the stay at the Inn. We would definitely stay with Ross and Diane again. They are a very warming and welcoming couple. It was very convenient to what we were doing in the area.

A solid choice for the Saugatuck area

3.0 on August 15, 2013

First time staying at a bed and breakfast so I was a bit unsure what to expect. But it was definitely just the thing for a weekend getaway! We've got some real pleasant folks running this bed and breakfast near Saugatuck. Very clean and well organized living quarters with plenty of space for the kids to run around or play basketball or the perfect getaway for two! We stayed in the Harbor room which included a Jacuzzi facing the bed. The Jacuzzi was also clean and in perfect working order. Water temperature was on the warm side but after a day of walking around Saugatuck and Douglas, it was well warranted. The bed was decent but could have been slightly firmer (I'm a bit picky with my mattresses) It's also an older establishment and you will hear people walking upstairs or other Jacuzzis being used. We're also dealing with well water so do not expect some 5 star hotels in downtown Chicago quality of water. Comcast on demand was provided which perfectly suited our needs. Bathroom was a bit small and claustrophobic but we overcame that fairly quickly. Breakfast was there for us every morning which consisted of eggs, sausages, waffles, fresh fruit, apple cobbler like dish, 2-3 different cereals, milk, orange juice and beloved coffee. Can't start my day without it! Very nice living room area with a nice sun room where once can also enjoy breakfast. Heritage also has a pool available for use. Very clean too I might add! It's a bit far away from the action in Saugatuck and Douglas so if you prefer a bed and breakfast surrounded by the nightlife, then the peace and quiet might not be your liking. Thanks again for your hospitality. We enjoyed out time at the Heritage and we'll definitely be back if we find ourselves in the area again

Great place to stay

4.6 on August 07, 2013

Heritage Manor Inn was a great place to stay when visiting the Saugatuck/Douglas area. It was very close to town, but far enough away to be peaceful. The room (Wicker Room) was very nice, the bathroom was small but the owners were up front about that- and as long as there was a bathroom in the room we were ok with that. The owners were very friendly and offered great advice on what to do, what to see and where to eat. Breakfast both mornings was great and offered a variety of foods.

Nice B&B

3.8 on August 06, 2013

The sunrise suite was a perfect location for us and our guests. The pool and sand play areas were wonderful since it was too cold to visit Lake Michigan.

Home Away from Home

4.4 on July 28, 2013

It was easy to get comfortable quickly upon arrival--it became our home away from home! Ross and Diane (the hosts) are very personable and were resources for all types of information. Breakfast provided the hot basics (eggs, sausage and waffles) as well the cold basics (cereal, fruit, and breads) along with a different concoction/casserole accompaniment each day. Since the rooms have a variety of layouts and capacities, there was a mix of customers--couples and families (extended ones included) that met and talked during the breakfast hour. The in-room whirlpools were extremely convenient and the fact that there was also an indoor pool with whirlpool just off of the breakfast room was a nice touch for more social soaking. The guest kitchen had everpresent microwave popcorn and homemade cookies in case you had a yen to nibble. It was a convenient location for various activities in the area, but far enough off of the beaten tourist path to feel vacation serenity. Highly recommended!

Our quick little getaway

4.4 on July 09, 2013

We had a great time in Fennville, Cranes had awesome applecider doughnuts on our way home. Lots to do and great weather while there. Thanks for having us.

Great Value Bed and Breakfast

4.8 on June 24, 2013

Our first time of staying at a bed & breakfast. We were really impressed by the service, the value, and all the personal touches. We would definitely recommend this place to others!

Cozy family-like

3.2 on June 24, 2013

Has the cozy family-like feel of a B&B. It's not fancy but it fit the bill.

Excellent hospitality

4.2 on June 17, 2013

I loved the owners at Heritage Manor Inn, Ross and Diane. They were perfect hosts, very knowledgeable about all the local attractions, and gave us some great dining tips considering my husband's diet restrictions. They were kind enough to include things he could eat in the breakfast, and they let us pick what time we wanted to eat in the morning. The only thing I would have done differently is upsized to the Jacuzzi Room, since the Charming Room we stayed in was a little sparse as far as decor and atmosphere. But there was free wireless and cable TV, and for what we paid, we definitely got our money's worth and more because of our great hosts.


5 on June 11, 2013

All we have to say is we fell in love with this place the moment we arrived. Its our secret get away and where we run to recapture sanity from an otherwise hectic world!! I found my wedding dress by chance when the owners parents told us to visit South Haven. . . Beautiful place!! We stayed here an entire week and have been back again. Planning another trip soon!! Our free time is rare and there is NOWHERE we would rather spend it!!

Great place to stay near Saugatuck & not spend a fortune

4.6 on May 30, 2013

Ross & Diane are very gracious hosts. The Inn has an indoor pool (rare for B&Bs) and several jacuzzi rooms that are very reasonably priced. We stayed in the Blue Butterfly room - the stained glass window is gorgeous!! It's a great room - removed from the others and has windows on 3 sides so it is very bright. The street out front is quite noisy during the day but at night it quiets right down. There is a nice screened in patio to sit and play games and the dining/common room is beautiful with a big fireplace and lots of wood. Very warm/homey. Beautiful antique furniture throughout. They also have a very nice play set out back (we didn't have our 5-year-old with us but he would have LOVED that!). Breakfast was WONDERFUL. Eggs, sausage, several breads/jellies, homemade apple cobbler & blueberry muffins that were to die for, fresh fruit (and not that awful green melon - gorgeous cantaloupe, strawberries, grapes, apples, etc.), cereal, oatmeal, milk, juice, coffee... We highly recommend staying at Heritage Manor Inn. It isn't really a traditional B&B but it is much less stuffy (you don't feel like you're intruding by being outside your room) and more like 'home' away from home.

First timers

3.8 on May 20, 2013

We were pleasantly greeted at the door and treated like family. We were surprised our room was an upstairs room... There was no mention of it on the website or when I called to verify the reservation. I had a little bit of a hard time because of my bad knee. then we were sur it was s it was so warm all through t all through the night Th The room didn't have any fan either free standing or ceiling. ! Just a few minor little things that could have been better and we're kind of expected that didn't occur. Overall I would give this B&B a 90% rating and I would return there someday

Cozy B&B to relax & unwind

5 on April 19, 2013

My husband and I love our times at Heritage Manor. My husband is not one that likes to go to the same place twice but we have gone here for the past two years for our anniversary & look forward to when we can return. We always have a very nice and relaxing stay. The breakfast is homecooking & AMAZING!! And of course, the famous choclate chip cookies in the kitchen. We enjoy the indoor pool and the jacuzzi in the room. The only thing I don't care for is the country style decor but we enjoy our stay & look forward to going back.

Heritage Manor - A nice get away, and and enjoyable experience!

4.6 on April 10, 2013

Great food and conversations over breakfast. Well kept property, and great location. Quite peacful, and enjoyable stay.

Off-season getaway

3.8 on April 08, 2013

Pros: This place had a lot of good things happening - beautiful setting, unique rooms, reasonable rates, and friendly innkeepers. We loved the smell of the wood-burning furnace when we went outside. Cons:The bathroom was a bit small, and if you're on the first floor you will hear everything that goes on in the room above you. Overall we enjoyed our stay, as Ross and Diane were so friendly that it made it easier to overlook those issues.

Amazing Bed & Breakfast!

5 on February 20, 2013

-Would recommend this to anyone visiting the area! -Amazing hosts - friendly, open, hospitable -Delicious breakfast each morning -Hot tub & fireplace rooms are incredible! So relaxing to enjoy a winter weekend away

cant wait to go back an stay longer

5 on February 10, 2013

Love this place..already have friends that want to check it out!!

Heritage Manor

5 on February 05, 2013

AWESOME! The room was wonderfully romantic and the hosts were great.

Perfect getaway!

5 on January 16, 2013

Everything was perfect from start to finish! Ross and Diane were lovely hosts! The room was spacious and beautifully decorated. The fireplace and jacuzzi were a wonderful addition and helped ease the chill of a cold winter's day. Breakfast was delicious and very filling. We could not have asked for a nicer stay. We highly recommend Heritage Manor!

Heritage Manor Inn

4.2 on January 07, 2013

Our stay at the Heritage Manor Inn was relaxing and very enjoyable. The room was very nice and clean. We really enjoyed the fireplace and the jacuzzi. The service from Ross and Diane was outstanding. The breakfast was delicious and timely. We plan to stay at Heritage again in the future. Very good value for the price.

nice B&B

4.6 on January 05, 2013

Had a great time. Rooms are clean and nicely decorated. Owners are very friendly.

awful on all levels

1.0 on December 31, 2012

What a waste of $$$ - even at the "bargain" winter mid week rate of $106. Bed was hard and uncomfortable, pillows thin and blankets threadbare. Hot tub was so full of bleach that I got a headache from the odor. The host collects money upfront - but I should have run as soon as I saw the room. This is not a proper bed and breakfast - its a motel with breakfast. Host had family staying and they had a party in the "common area" so there was no place to sit comfortably and quietly and read or talk. Shower stall and bathroom were unusable. Dust on ledges and drafts from under the door and window (one very tiny window). I should have eaten the no cancellation $$ and found lodging elsewhere. I can't really comment about the food because we fled as soon as we thought we could find an open coffee house.

Awesome stay at Heritage Inn

5 on November 07, 2012

Our stay was wonderful...the owners were very friendly and accomadating, rooms are decorated nicely with little touches that make you feel at home, breakfast was delicious and the price very reasonable....we will be visiting again when we visit Hope College and Sagatuck area. thank you!


5 on November 02, 2012

Stanley and Janice Brown

Excellence for value

4.4 on October 23, 2012

We were the only people in the place, but service wasn't any less. We had a great night, and we thank you. Wonderful breakfast! Room was very hot, but a fan was provided upon request.

Great getaway close to home!

4.6 on October 10, 2012

We loved the jazucci room and the fireplace besides. Very cozy and romantic! The breakfasts were outstanding, lots of homemade food and good tasting. We would go again. J & D from, MI

Nice B & B

4.0 on September 26, 2012

This was our first experience staying at a B&B. Overall, it was quiet, clean, and tidy. My husband loved the in-room jacuzzi! The breakfast food was nothing to write home about. The food was okay, not outstanding. Breakfast was also kind of late - serving began at 9, they said, but could start serving at 8:30 if we needed it. We're early risers, so this was at least an hour later than what we're used to. The setting is lovely, the home quaint. It was only half full (15 rooms total) and that was nice so we didn't feel rushed or crowded when we were dining or parking. Our stay was in late September, so the Fall-Color crowd hadn't descended upon the area as of yet. There was plenty to sight-see and restaurants also within a ten-minute drive. We love Lake Michigan and it was a quick drive from Heritage Manor. Would go again and recommend.

Great Bed and Breakfast! (clean, beautiful and relaxing!)

4.8 on September 15, 2012

My boyfriend and I came to Heritage Manor for a quite relaxing night away from work and school and busy lives! We had an AMAZING time! The hot tub was great, room was clean, The home itself is absolutely BEAUTIFUL! and Ross and Diane were great! The location is perfect! We were able to make a trip to both Saugatuck and South Haven all in one afternoon/evening! We will definitely be planning another night getaway to Heritage Manor in the near future!

August retreat

3.0 on September 03, 2012

It was nice get away, clean rooms, good location, breakfast is homemade. Some issues with wifi. Lack of coffee and tea in the rooms, though coffee maker is there. Not enough of toilettries supply. Bad smell of water. Suggest to offer bottle of water in the room or at least mention to guests to bring their own supply. Overall it was good.

the town made the trip

2.2 on August 30, 2012

the beach was very clean and the water was perfect, the shops in town were great, the room wasn't the one i thought i signed up for but it worked out even though the bed was tooo small.....the hot tub was so green my wife and i couldn't use it

Enjoyed the Stay and Area

3.0 on August 28, 2012

We enjoyed our stay. I would recommend a larger hot water tank or an upgrade in plumbing. There was an issue with the shower water going from scalding to cold during high use periods in the morning. Still, it was a nice room, and friendly operators, and it was very close to the beach and shops in Saugatuck and Douglas. I would recommend it to travelers.

Enjoyable Weekend

4.4 on August 02, 2012

This was a very nice place to stay. Owners were very helpful and friendly. The room itself was large, but the bathroom wasn't. If you are tall or a larger person, you will have a tough time sitting on the throne and closing the door without smacking your knees! lol They have a large common area, 2 dining areas, an indoor pool and a kitchen for guests to use if they want to. We never really went outside to check the grounds, but I believe there was a play area for kids. Breakfast was good. The portions put out for the guests on the buffet weren't large, but by keeping them small you were guaranteed hot food because they had to refill them more often. This B&B is close enough to all the points of interest, yet far enough away to be out of the hubbub. We enjoyed our stay very much and would go back again, but we'd request a different room with a "normal" bathroom (yes, they have them).

First Time in Saugatuck

3.6 on July 30, 2012

The Ross family was very nice. Rooms were average. It was somewhat awkward since they lived there too. When coming into the kitchen at night, etc I felt like I was disrupting them. They were very friendly though.

Very Disappointing Experience

1.0 on July 27, 2012

Very disappointing experience. My friend and I stayed in the 'townhouses' in the back of the home for two nights. As two ladies traveling, we wanted our own rooms. It was evident that no special touches had been added and no updating had been done in many many years. There was an old outdated couch in the living room, a table and chairs that did not match or look in good shape in the kitchen. The two upstairs bedrooms had bedding that looked like it was 30 years old, and washed every week. The bathroom was outdated with no hair dryer. I had to walk down to the main breakfast area to ask for a dryer. No coffee cups without chips in the kitchen in our unit. We skipped the coffee. At least there were two plastic chairs on the front lawn as we tried to spend as little time as possible in the unit. Breakfast was a pot luck. Going to a Bed and Breakfast is a special treat and to spend over $500.00 for two nights here was a shame. I would never recommend this place.

Wonderful bed and breakfast in the heart of things to do

4.6 on July 23, 2012

We enjoyed our 2 nights at the B & B. The owners were fun and provided a good breakfast. Everything was clean and in good repair. The location was great--close to the beach and the dune buggies. It was an easy drive into Holland or to get a boat ride. We would book this again.

Very nice folks.

4.6 on July 21, 2012

Very easy to find. Rooms were clean. Snacks provided. Very helpful with site-seeing suggestions. I would go there again.

Weekend Getaway

5 on July 09, 2012

Excellent value for a quick getaway for a Chicagoan. The owners are very friendly and attentive to your needs.

Great Place to Stay!!!

5 on June 27, 2012

This was our first time staying at a B&b and it was the best experience ever. Initially thought it might be awkward but it was the complete opposite. The owners have this great welcoming vibe and were helpful in everything. They also make Great Breakfast! Loved the pool and the location was great. Already recommending this place to others. You will not be disappointed if you stay here.

my amazing stay at the heritage manor inn

4.8 on June 10, 2012

The Heritage Manor Inn provided an extravagant stay. My family and I have now stayed there 4 times and we can not get enough of the culture and warm welcome we receive every time we stay. If you are looking for a bed and breakfast, this most certainly is the one for you. The Hunter family have been inviting, hospitable, and helpful to our greatest needs. We could not ask for a better B&B. They have varying different rooms as well as lovely townhouses to rent for families. Heritage Manor Inn has everything from low to high prices yet the have been the cheapest I have found on the west side of the state. I could not ask for a better place to stay.

Had a GREAT time!!

4.6 on May 22, 2012

I would highly recommend staying here. It is not as fancy as some bed and breakfasts, but it is a very nice place for a reasonable price. The owners are wonderful and they welcomed us with open arms. The breakfast was delicious and served with a smile! I also liked being outside of town and just a mile from the lake. If I visit this area again, I will definitely stay here.

Truly awesome

5 on May 14, 2012

My girlfriend and I stayed their for our 5 year anniversary and it was absolutely perfect. We stayed in one of the jacuzzi suites and we couldn't have asked for anything more. It was so much more than I expected and she fell in love from the moment we pulled in the driveway. I highly recommend staying here especially if it is for a romantic weekend for two.

best b-n-b I believe!!!!

5 on May 07, 2012

every thing was amazing, the only suggestion I have is a softr mattress

I LOVE this B&B!

5 on April 18, 2012

This was our 4th stay here & this time I brought my Daughter and her family! They loved it as well. I think it's going to be a family stay every year now!


4.8 on April 02, 2012


Outstanding, as always!

4.8 on March 04, 2012

This has become an annual vacation getaway stop, and the accommodations are exceptional every time. Been here 5 times now, different rooms each time, and same quality stay each trip.

just what we needed

4.2 on February 24, 2012

This wonderful bed and breakfast helped to make our vacation a very memorable one. Our stay was a warm and quiet one, which is exactly what we wanted. The owners were extremely hospitable and welcoming. I would recommend this place to anyone.

Not a B&B, but a highway hotel with theme suites.

2.0 on February 20, 2012

It is very misleading to call this place a Bed & Breakfast; Heritage Manor is a roadside hotel. Ross and Diane are friendly hotel owners, but they are not gracious and attentive B&B operators. This is a decent, clean and centrally located hotel, but it is not a Bed & Breakfast. I paid extra for a B&B experience and a B&B experience is something Heritage Manor cannot provide. At a B&B, I expect my room to be finished by a skilled hand; this place has DIY’er all over it. From the sinking steps that weren’t properly footed to the Wal-Mart bath fixtures. I don’t need 8” solid oak trim or even crown molding, but I do expect a level of craft and skill. I expect a breakfast presented in a way that would make Martha Stewart smile. It doesn’t need to be china or crystal, but eggs served in the quart casserole dish that they were microwaved in… not B&B to me. Get some baskets or pretty plates for the muffins and, please, invest in a hotplate. Basic hotel expectations were not met. Even Clarion and Microtel puts 3 sheets on the bed so that one doesn’t have to sleep with the bedspread against their face. Not at Heritage Manor, the bedspread (with no extra sheet to cover it) was the only blanket in room. A blow dryer on the bathroom wall and a folding luggage stand are standard hotel effects; not offered. There was no closet, wardrobe or even some sort of rod; Ross directed me to the pegged coat stand when I asked where to hang my clothes. The TV was an old bulky model with the cable box balancing on top and an old-school A/B box on the floor behind the table to switch between cable and DVD. There is so much more, little things that on their own don’t matter, but add up to a disappointing experience. I’ll leave you with this picture: At the mechanic I go to, he has a cardboard box full of various snack items for sale and a can to put the money in. Heritage Manor had the exact same box. That’s their idea of how a “B&B” offers snacks to its guest.

Comfortable, Quiet & Cozy B&B

5 on February 20, 2012

As if having a jacuzzi and fireplace in every room isn't enough to make your stay relaxing and magical, the surrounding towns are full of great restaurants and abounding with points of interest. Ross and Diane will welcome you with their warmth and charm (and fabulous homecooked food)!


4.0 on February 14, 2012

Stayed there for our 20 year wedding anniversary. Room was nice, and the fireplace & jacuzzi were the highlights of the room. The overall noise level was loud, typical BB, could hear people in the other rooms. Bed was extremely uncomfortable and the sofa really needs to replaced. Ross was as helpful and nice as any could be. Breakfast was good. If you are looking for slight upgrade from the the standard BB than this is a good place to stay.

Good experience.

4.0 on January 30, 2012

My husband and I booked the room so we could relax. His prerequisite was that it have a hot tub. We really enjoyed the hot tub so our expectation was met. There was a pool but we decided not to swim, but that as another reason we decided to stay here. The bed was very comfortable, which was a plus. We've stayed at other bed and breakfasts and they were very personable. I can't say I can say the same this time. He would talk to us if we talked to him first, but she didn't talk to us at all. We did enjoy our stay though.

Wonderful Experience

5 on January 25, 2012

Spent 3 nights here to celebrate our 15th wedding anniversary. We had a wonderful time. The rooms was great with a fireplace & jacuzzi, breakfast was delicous and the hosts were friendly and caring!

Great stay

5 on January 20, 2012

They really treated girlfriend and myself well. Good food, good hospitality, and wonderful rooms all at a great price. I'd love to stay again.

Consistently Great

4.4 on January 04, 2012

Excellent accommodations, friendly helpful staff and wonderful surrounding city w/ info guides available in each room. Aside from the irregular temperatures in our Jacuzzi room (went from cold to hot quite easily), we were impressed once again with the Heritage Manor and all it had to offer.

The Rescued Anniversary

4.6 on December 07, 2011

We were delightfully surprised when our room had a fire place. It offered warmth and romance since we just checked out of a hotel that had very little heat and I had just dumped a jug of water on myself , don't ask. It was one of those days. I had just about enough of anniversary when my husband pulled into your B&B. Thank-you for your wonderfull hospitable. We will definitely be back again and we will tell our friends! God Bless you and your family! Keep up the good work!

Romantic Getaway

5 on November 27, 2011

Loved every bit of our stay. Saugatuck is an amazing town with friendly locals and a very clean downtown area. Our stay at the Manor was memorable, relaxing, and warm! We were welcomed by Ross and Diane and completely enjoyed our two nights there. Breakfasts were hot, delicious, and plentiful. We'll be back!

wonderful getaway at a great price

4.6 on August 27, 2011

Two bedroom suite was very clean and comforatble for the 3 of us who shared it. Girls getaway. Breakfast was wonderful. Fresh in season fruits, homemade bread and pastries, perfect scambled eggs and delicious sausage. Easy quick drive to Saugatuck where there was much to do. I would definitly go here again!

Loved it, will definitely return!

4.0 on August 24, 2011

I planned a surprise weekend getaway with my husband. I wanted to have some alone time before our 5th child arrived. We were immediately greeted by Ross who was very helpful in showing us the room, how the hot tub worked, telling us about the area, etc. The room was cute. It was a combination of country/rustic. The shower was small, but worked great. The bed was comfortable.. no complaints. Being 6 months pregnant, I was a little disappointed that the hot tub wasn't the kind usually found in hotel rooms (in my experience anyway) that you fill up yourself. As such, it was too hot for me to get into. However, Ross told us how to turn the heat off and it had cooled off enough for me to enjoy by the next day. Breakfast at Heritage Manor was great. There was a nice variety of breakfast items, everything was fresh and the atmosphere was cozy and family-feeling. We didn't use the pool area, although it looked clean, but small. I definitely look forward to visiting Heritage Manor again in the winter time when we can take advantage of the fireplace in the room and a hot dip in the jacuzzi!

Not worth the price

2.4 on August 12, 2011

The units are very overpriced. Although clean, rooms were very dated and not well lighted. The owners are very friendly and accommodating.

Thin Walls

2.2 on August 12, 2011

We found the Heritage Monor to be less than we had hoped. The room was OK, but not what it should have been for the price. "Tacky" would be the word I would use. You could hear the people all all sides of your room. Not a place I would ever to to again.


2.4 on August 01, 2011

The sofa bed in this room should have been retired about 20 years ago. True, the hotel does make it clear that it should only sleep kids. However, I would recommend that no on SIT on this sofa, much less sleep on it. We removed the thin mattress and placed it on the floor. To say that this room has a kitchenette is an exaggeration. There is no sink or burner. What you have is a microwave and a fridge. Breakfast does not start until 9. Yes, you read correctly-9 o'clock. If you are an early riser, don't stay here. The breakfast was good, but we were shocked when we finished the loaf of bread, there was no more for additional guests who arrived later for breakfast. They need to make more food so everyone has enough to eat. also, chafing dishes would be nice to keep the hot foods hot. Who wants to eat cold eggs? Overall, I cannot recommend staying at his b and b. It was a disappointment and it was not cheap.

A good place to stay - especially if it doesn't rain :)

3.6 on July 31, 2011

The Heritage Manor Inn is a great, small Inn with a really welcoming feeling to it. The owners were very hospitable and quick to help me out when I had trouble getting onto the internet. Although I slept in a little too late for the best of breakfast, breakfast - from what I heard, in addition to my own experience - was delicious. My one small disappointment was with the room in which I stayed. When a storm came in the night, I discovered a leak in the bathroom ceiling. However, the room in all other ways was great and I believe the owners were unaware of the leak and I hope they will address that problem soon.


4.6 on May 18, 2011

The room was small but we knew it would be and that's all we needed. Loved the skylight in the bathroom. The grounds were beautiful, peaceful, and very kid-friendly. The breakfasts were wonderful!!!! Our hosts were very helpful and friendly. All in all it was a great get away place and when we are in the area we will definitely stay here again.

Good place for a week end in family

3.8 on April 27, 2011

Our daughters (3 and 5) have appreciated the place and the swimming-pool. A lot of space for playing, running, jumping... Very good place for staying with young children.

Excellent anniversary

4.4 on April 24, 2011

The room was what we were looking for. Heritage Manor was a great place to stay, service was great and would deffinetly go again. Staff was very freindly.

Heritage Manor Inn near Saugatuck

4.8 on April 11, 2011

Everything about the Inn was just great, from meeting the owners when we checked in to having breakfast the next morning. Just a really nice place to stay and relax!

First Time at B & B

3.6 on April 09, 2011

Had a short but very nice time at our First Bed & Breakfast. The Innkeepers were very nice & social and felt like a home away from home! Thank you for a great experience!

Beyond wonderful!!

5 on April 07, 2011

Me and my husband were just married and took our honey moon here, it was more than what i expected!! very quite and relaxing, the room( red rose) was so nice i could have stayed there forever. Not only are the owners very nice to talk to but man does she make a mean breakfast!! it's in a country setting but close to town for shopping. I would recommend this place to anyone and WILL recommend to everyone. We will be returning this summer to share this place with the rest of our family. Thank you for having us~!

aesome weekend

4.6 on March 24, 2011

our stay was awsome the weekend just went by to fast you guys have a awsome inn i cant wait to get back hopefully sooner then later ..

Red Rose Room

3.2 on March 23, 2011

The stay was nice and relaxing, but the bed was not the best. It was extremely uncomfortable and made it very difficult to get any restful sleep. The jacuzzi in-room was the best part of the stay. The food wasn't very filling and it gave us a stomach ache both mornings. The owners were nice and welcoming and overall, the stay was nice.

Amazing Place to Stay

4.6 on March 11, 2011

This was my girlfriend and I's first time staying at a bed and breakfast and we will definitely come back! This place was amazing and for the price, you could not find a more budget friendly romantic getaway that was worth every penny.

Two times down and possibly a third on it's way!

5 on March 09, 2011

We have stayed at the Heritage Manor in twice now. No matter what I search for in amenities ~ I always end up at ~ Heritage Manor Inn!


4.0 on February 09, 2011

A great spot for a weekend or week-long getaway. The innkeepers were very friendly and the inn was beautifully decorated. Would definitely recommend it!

the blizzard didn't deter us

4.0 on January 14, 2011

a great place for a romantic getaway. a toasty fire, a bubbling hot tub, snow softly falling, quiet reconnection with my soulmate. ross & diane are superb hosts, attentive yet unobtrusive, great conversationalists, warm & friendly. convenient to saugatuck & douglas for shopping and meals; the breakfast buffet was delicious.

Nice place to stay

3.2 on January 04, 2011

We stayed in the Harbor Room for - very nice room, loved the hottub and the fireplace! Breakfast was wonderful. Pool area was a little discolored on the sides and the whirlpool wasn't hot, so we didn't use them - would have been wonderful to be able to enjoy those aspects of the inn also. Loved the layout of the house, would definately come back sometime and stay again!

A quick overnight visit with extended family.....

5 on September 13, 2010

Wonderful place, wonderful owners! One of my parents was having a health episode and couldn't go up to our second floor suite; Diane quickly offered an additional room on the main level and even discounted the rate. Truly comfortable rooms, friendly and kind owners, great breakfast, nice pool, lovely quiet setting close to everything. The only downside was that every time I passed the cookie jar I couldn't resist snagging a freshly baked chocolate chip cookie! :-) We will come back for sure!

Great first B&B Experience

4.0 on August 09, 2010

This was our first time going to a B&B, and I really enjoyed it. The house is in good condition and has a lot of nice wood accents and architecture. The pool is really nice, and the jacuzzi rooms is a nice touch. We really liked the fire place in the middle of the room as well. Ross and his family were very friendly and informational hosts with a lot of great recommendations. I would visit here again.

Relaxing Getaway

4.2 on July 21, 2010

During our time in Michigan, we spent three nights at Heritage Manor. We stayed in a two bedroom suite and were very impressed with the size of the rooms, as well as with the amount of storage space available. Breakfast every morning was delicious - we were never served the same thing twice! It was convenient to have a kitchen available for our use and a refrigerator for food storage. Ross and Diane were wonderful hosts and offered us several great suggestions about things to do while we were in the area. We especially enjoyed the local beaches. The main purpose of our family vacation was to get away and relax - Heritage Manor was the perfect place to do just that!

perfect getaway!

5 on March 15, 2010

My husband and I desperately needed a sanity break from our stressful life. The Heritage Manor Inn owners were very nice and accomidating. The room that we stayed in was beautiful. It was very clean and had everything that we needed for a peaceful evening. The hottub and fireplace was the perfect touch. The breakfast in the morning was wonderful and there was more then enough to choose from. The place is just a few minutes from town, but gives you a country feel. We would definately stay there again. My only complaint was that you sometimes could hear ppl walking around in the room above us, but that could happen anywhere. I highly recommend it to anyone.

Excellent relaxing romantic Getaway

5 on August 28, 2009

This bed and breakfast is excellent. It is in a charming location with access to Lake Michigan. It is warm, cozy and very inviting. The owners are wonderful and serve an excellent breakfast. Definately worth the money.

Great for families!

4.4 on June 29, 2009

Ross and Diane were very friendly and helpful. We had many small children with us and liked having the playground in the backyard and the indoor pool. We were close to lots of fun things to do, and would definitely like to come back!

Very Nice Experience

5 on March 09, 2009

Very Nice Experience This was Our first time in a Bed and Breakfast and We were Quite Surprised. The Hosts (Ross and Diane) were Great, the Food (Breakfast) was Outstanding. and We really enjoyed the little things like Fresh Cookies, Popcorn and the free DVD selection. This would be a great choice for a Family Reunion or a Church Retreat.

Wonderful Place to Recharge

5 on February 17, 2009

We have stayed here three-times now, and each time was great. Ross and Diane are very attentive hosts (and they make the best breakfast buffet!). The rooms are themed and very romantic. It is also great for children. They have an indoor pool, small playground, DVD players (and DVD's to borrow) and homemade cookies in the community cookie jar. You cannot find a nicer and friendly place to stay near Lake Michigan!!

A Wonderful Early Valentine

4.0 on February 07, 2009

We enjoyed staying here overnight. The room was beautiful and having a jacuzzi in the room made it even more special. The rooms are very private. A homemade breakfast and great conversation with the hosts - we will go back again.

Great Romantic Getaway

4.0 on December 26, 2008

My Fiance and I decided to got away for a weekend near Christmas istead of buying each other presents. And are we glad we did, the Heratige Manor Inn is run by a very down to earth, very hospitable couple. We stayed in there Tiffany Suite, which included a amazing hot tub and fireplace. The surrounding area offers many small town shops aswell as good home country cooking diners. The house is archetectuial masterpiece. Breakfast is also very delicious. We are sure to return in the futre and we both agreed it was the most romantic weekend of our lives.

Mixed Review

3.0 on September 02, 2008

I'd like to start by saying that the breakfast provided by the heritage Manor Inn was excellent! However there were a few details regarding my B&B stay that didn't meet my expectations. The water had a "rotten egg" odor which made basic grooming tasks somewhat unpleasant. I stayed for two nights and was disappointed to return to our suite on the second day to find out that the beds had not been changed in the second room of our family suite. Overall, the inkeepers were pleasant but these issues did put a slight damper on our stay.

Nice Experience

3.4 on August 14, 2008

We spent 2 days at this bed and breakfast and both were enjoyable. Ross and Diane were both buys making sure guests were tended to and that all needs were met. Our room was large and the Jaccuzi was very nice to relax in every night. Breakfast was good, but crowded at times. I did have to wait a couple times, but it was worth the wait. Certainly would consider this estabishment again in the future.

Honeymoon Retreat

5 on June 11, 2008

Beautiful and quiet getaway - breakfast wonderful and plentiful. Hosts accomodating to our needs. Location perfect - near beaches and shopping and restaurants. Would definitely come again and highly recommend to others!

Nice stay, great people.

3.4 on June 10, 2008

Nice jacuzzi in the room, easy to find, close to beach (Lake Michigan) beautiful weather. We had a great anniversary.

great hosts!

4.0 on June 04, 2008

we enjoyed a quiet, romantic stay at the heritage manor inn. the next morning we had a fantastic breakfast with out hosts, Ross and Diane. Great location- close to the Saugatuck and to wineries

A family friendly choice for Sagatuck

3.8 on June 04, 2008

We really enjoyed our stay. The pool and outdoor amenities were great. Very friendly hosts!

Heritage Manor Inn - Highly recommended!

5 on February 26, 2007

We stayed at the Heritage Manor Inn last July and we loved it. Although not in Saugatuck proper, Saugatuck, as well as other great destinations like South Haven, were only a couple of minutes away. We were so close to so many great attractions, and the inn was really nice. I loved the family style buffet breakfasts, and the room was clean and comfortable. I would definitely stay there again.

Fabulous Getaway!

5 on December 27, 2006

Heritage Manor Inn was fabulous! The room was charming with lots of personal touches. It was just what my husband and I needed. It was very romantic and I have already booked our next stay!

Heritage Manor Inn


  • Nightly Rate $90 - $180
  • Reviews (107) 4.2
  • Rooms 15
  • Accepts Gift Cards

Contact Innkeeper

  • Phone 1-2695434384
  • Fax 1-2695434711
  • Toll free 1-8885434384

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