4.4 on March 20, 2018
The Bay House rooms were as described-right on Hilo Bay and very clean and pleasant. The breakfast provided was good, but the portions were not large (they were fine for me but my spouse wanted a bigger portion). They repeat the same meal every other day. We stayed five nights so we had the omelet three times. The only real problem is the noise from the adjacent highway can be pretty loud sometimes. They do provide ear plugs, which we used.
4.2 on March 19, 2018
The friendly owners made us feel right at home. We particularly enjoyed the private veranda overlooking the ocean where we would sit, sip wine and listen to the crashing waves. My wife really appreciated all the interesting decore in our room. The breakfasts were good but basically the same all 3 mornings however, the hospitality made up for that.
5 on March 19, 2018
The Bay House is light, airy, and beautifully decorated. Everything is clean, and thank goodness the bed was very comfortable. I have trouble sleeping away from home, and I fell asleep listening to the surf and slept through the night. Our hostess was nice and very knowledgeable about the the island. She could even tell us what booth would have what we were looking for at the Saturday farmers market. Such an excellent stay.
4.4 on March 10, 2018
Great place for a short stay. We stayed 3 nights and Tina and Tom were wonderful hosts. Breakfasts were good and enjoyed eating by ourselves out on the lanai in our room. We stayed in the Palm room and it was a very comfortable bed and room. Probably only down side for us was it is quite close to a busy road so with the windows open it’s a bit noisy. But the hosts did supply ear plugs!
4.8 on March 09, 2018
Delightful B&B with private balcony overlooking the ocean! Lovely vintage hand - stitched quilts on the bed. Spacious room accommodated a comfy couch as well as a writing desk. Covered parking and close to downtown restaurants and attractions. Delicious breakfast but we found the menu a bit repetitive when we stayed for 4 nights. Friendly and helpful owner. The sparkling clean hot tub was a real plus! All in all, a wonderful place to stay!
4.0 on February 27, 2018
We give this little B&B five stars across the board but for some reason the website only allowed us to give it fours...great rooms, beautiful ocean front, several blocks to downtown Hilo and many shops and restaurants...busy highway to cross but that's the only down side. We loved listening to the ocean but some might not like that.
5 on February 20, 2018
If you're looking to stay at a bed & breakfast in the Hilo area book this one. You will not be disappointed. The hosts are kind a caring and truly want you to enjoy your stay. The rooms are nicely decorated in Hawaiian themes. Quality is apprent everywhere from the Hawaiian style quilts on the beds to the art on the walls. The rooms are spacious. The beds are comfy. They've even provided earplugs because the night birds chirp right outside the windows in the Palm Room. It is wonderful to sit on the lanai and have breakfast. Oh my, the breakfast is scrumptious. Presentation is key and this doesn't miss a beat. Fine dishes and cutlery and napkins on a tray allow you to take to the lanai. There is a hot tub bay side. Don't hesitate in booking this marvelous place with fantastic hosts, you won't be sorry.
5 on February 16, 2018
A very charming place, Beautifully decorated, - right by the ocean & a lovely breakfas. We would certainly go back. Thank you Christine!
5 on February 05, 2018
Wonderful stay in the Palm Room which lived up to expectations. The room is comfortable and surrounded by Palms and a lovely view of Hilo Bay. Tina went out of her way to make us feel welcomed. Breakfast each morning was a delight. Would stay again.
3.6 on February 01, 2018
Nice room with a lanai overlooking Hilo Bay. Ideal for a private breakfast. Owners kept a low profile, but very nice when we met them. No hot breakfast, but individual baskets with fruit, pastries & either a quiche or omelette. The walk to town is short, but the singing bridge is a little sketchy at night or when it is raining. Overall a very nice B&B that excels in privacy, but just OK for breakfast.
5 on January 09, 2018
The best part of staying at the Bay House was eating breakfast on our own porch area and watching the sunrise over the water.
5 on January 04, 2018
I loved this B&B. Loved the owner, they went above and beyond to make my stay comfortable. The location was perfect too. I would go back stay there in a heartbeat. I am hoping I can stay here again one day.
4.6 on December 01, 2017
We spent three nights here and loved it. Bayside has 3 guest rooms right on the bay. Each has its own lanai with the sound of the surf below where you can relax in the morning with your breakfast or the evening as you unwind. The rooms are nicely decorated and very clean. Our hosts were friendly and accomodating! Bayside is located right across the bridge from downtown Hilo. It is an easy 45-60 minute drive to Volcanoes National Park, and a short drive in the other direction to the Botanical Gardens. We stayed in the Palm room and loved it. Windows on 3 sides, spacious and very relaxing.
5 on November 20, 2017
Spent four nights in the Harbor Room. Very, very nice accommodations. Very private, yet close enough to walk to Hilo across the “singing bridge.” I slept extremely well each night with the sound of the waves crashing right outside your door. The coqui frogs are there, but their pleasant chirping was overcome by the rhythmic ocean sounds. Amazing breakfasts were suppliied every morning. Plenty of good restaurants to visit in town, with Nuang Mai Thai Restaurant being a personal favorite. The bayfront parks, Banyan Drive, and Liliuokalani Gardens are all worth visiting. The Bay House is definitely a place I would recommend to people who are not looking for the large hotel experience.
4.4 on November 04, 2017
We had a great time. Small place with 3 rooms overlooking the bay. No restaurant but you could bring to your private lanai. I definitely recommend and would stay here again.
4.6 on October 29, 2017
Wonderful B&B in an easy and convenient location in Hilo. Christine was welcoming and accommodating in helping us with needs and questions. Stayed in the Palm Room, which was very private. Easy to come and go at your leisure without feeling you were disturbing anyone.
5 on September 22, 2017
Spend 4 nights in Hilo Bay House,to visit Volcano National Park and Lava Viewing. Very friendly Host Tina and her husband Tom. We felt like at home.
3.8 on August 03, 2017
Large pleasant rooms, ample parking, spacious common area, delicious and full size breakfast, ocean-side and ocean-view, private, access to recreational items, comfortable bed, use of refrigerator and microwave, close to downtown via the Singing Bridge, considerate owner/host. Fans and cross-breeze, no air-conditioning. Earplugs provided due to coqui (noisy invasive frogs).
5 on June 19, 2017
We stayed a few nights at this in. It could not have been more comfortable and thoughtful. The basics were all there -- very comfortable bed, above-expected closet space, excellent clean housekeeping, in-room coffee service, etc. The host go above expectations in a great breakfast, helpful items when traveling (e.g. stuff for the beach; restaurant recommendations.) Beautifully decorated to evoke the tropical atmosphere. This is not glitzy beach-front resort, but a very charming and comfortable stay that feels like real Hawaii.
3.4 on May 29, 2017
I stayed at Bay House with my wife for 3 nights. The B&B is a 5-10 minute walk into town so well situated for food and shopping. We booked the Harbour Room, with a nice view over the sea and away from the road, so quiet. The room was clean and well equipped, with a shared lounge area. The breakfasts were good which were made up fresh for us to eat on our lanai. If we go back to Hilo we would stay here again.
5 on May 26, 2017
We stayed at the Bay House recently for 4 nights. We stayed in the Bay room. The room was tastefully decorated and very comfortable. We had a private bath with everything we needed. We had our own private balcony looking at the ocean. There was a hot tub outside that was ready to be used at all times. We did use it one night. We had a pleasant surprise every morning of a delicious breakfast that included fresh fruit, homemade breakfast cake and scrambled eggs. It came in a cute basket ready early every morning. Boy did we enjoy that!! Parking was never a problem we had covered parking which was nice. Tina and Tom were very kind and ready to please. They even gave us great suggestions of things to do. Don't miss this opportunity to stay here! Great place!!
5 on April 18, 2017
Loved the view, the breakfasts, the linens,and the entire ambiance of our room. We stayed in the Bay Room with the 4 poster bed. What a great bed. And TIna was a wonderful host. We would definitely stay there again.
5 on April 17, 2017
Friendly and accommodating service. Fresh fruit every morning with crepes, home made cakes, and other items (English muffins, toast, yogurt, etc.). Gorgeous views of the bay with a spectacular sun rises.
5 on April 14, 2017
We loved this B&B. Very comfortable and well appointed. The bed was dreamy. The breakfasts were delicious and we enjoyed eating them on the lanai with a view of Hilo Bay. This B&B is near downtown but not in the bustle. Loved Tina the host too...
5 on March 27, 2017
A wonderful stay, close to many Hilo shops and restaurants. Lovely view of the water, and large, beautiful, and clean rooms. Breakfast was always delicious.
4.0 on March 06, 2017
We stayed in the Palm Room and loved it. The cross breeze off the ocean made for great sleeps and the owners were attentive but not intrusive. They reacted quickly and efficiently to all requests. I had read about tree frogs keeping people awake but they were quiet for us! I have been to at least 15 countries on vacation and highly recommend this sanctuary. A five minute walk downtown with the ocean on one side and a waterfall visible upstream on the other made this an ideal location. We would definitely stay here again! Bill and Mary
5 on March 02, 2017
This is our second visit to this wonderful place. Whenever we stay in Hilo, we stay here. It's so wonderful to wake up to birds singing, and go to sleep listening to the waves covering the shores! The breakfasts provided always include fresh fruit daily. The pineapple bread with the crumble topping was my wife's favorite, who wishes she had the recipe! Thanks again Tina. We appreciate your hospitality!
5 on February 24, 2017
We stayed in the Harbor Room. It was an excellent choice for our needs and the view from our lanai was spectacular. We really liked Tina's respect for privacy, attention to detail concerning room decoration and just about everything on the property. We would recommend this Bed and Breakfast to our friends and actually already have given details to them. Aloha and Mahalo, Tina.
4.6 on February 20, 2017
Great location, close to downtown. Friendly keeper. Comfortable room and lanai. Enjoyed a private breakfast on the lanai.
5 on February 19, 2017
We have stayed at the Bay House before and have always had a wonderful time there. We sleep to the sound of the ocean....we awake to birds singing and happy! The breakfast is tasty and well prepared, thoughtfully planned. Tina is a fabulous hostess...be sure and ask Tina for the cinnamon apple bread with your breakfast, it's beyond tasty! Thanks for all you do Tina, once again you have outdone yourself! Aloha! Leialoha H.
4.8 on February 13, 2017
Beautiful setting by the bay. Very comfortable bedding. Yummy breakfasts.
4.2 on February 11, 2017
eat your breakfast on the lanai at the waters edge
3.8 on January 06, 2017
Very nice place to stay. Even closer to the harbor and downtown than I expected! Beautiful rooms for a great value. We'd certainly stay there again.
3.8 on December 04, 2016
Gut gelegenes B&B, Ca. 10min. Zu Fuss in die Stadt. Sehr freundliche Gastgeber. Das Zimmer ist heimelig eingerichtet. Zum Frühstück gab es warmes Omelette, Früchte, Toast, Jogurth etc., mit sehr viel Liebe zubereitet.
4.0 on December 01, 2016
Our room was decorated very nicely, very clean, and had plenty of places to store one's things. Breakfast is private in one's room as a basket is set out containing a complete breakfast. A fridge is available to use in the common room. Rooms each have private lanai with bay/ ocean view. There's an on the ground hot tub in back overlooking the bay, but on our visit all the back yard guide lights were not working, it was very dark, the steps unlit, and I couldn't manage to open the cover to the tub. but everything else was great, the location terrific. Will stay again if in Hilo.
4.4 on December 01, 2016
This is a lovely B and B overlooking the ocean and within easy walking distance to town. The owners Tina and Tom are friendly and welcoming and then leave you to your privacy. Each room is decorated with colour and flair and has impressive views from the individual balconies. A beautiful place to watch the sunrise. There is a large common room for all guests to use, with a fridge, microwave, toaster and a reading area. Early each morning Tina sets out individual trays there for each room, with covered baskets of lovely fruit, a simple omelette and freshly baked fruit bread, which guests then can eat at their leisure on their covered balconies overlooking the ocean. Guests have full use of the common room at all times and there's always some food and beverages available. The bathrooms are quite small and basic but very clean, and towels and soaps etc are refreshed daily which is a nice touch. We stayed in the corner Bay Harbour Room and recommend it for the expanse of windows, comfortable bed, large leather couch and good lighting. The outdoor hot tub overlooking the ocean is really pleasant at the end of the day. All in all a great choice for Hilo. (Be sure to go visit the Farmer's Market to pick up some fruit - friendly vendors, incredible value and delicious fruit!)
4.2 on November 24, 2016
We stayed in the Bay room for two nights. The room was beautifully decorated and very clean. We enjoyed our view, although it poured rain most of the time! The breakfast was outstanding. The hosts were there if you needed them, but stayed in the background. The one thing that we were a bit confused about was the hot tub. It was highlighted in the website but there was no mention of it once you got in the room (i.e. nothing in the in-room information or welcome letter from the owner) and nobody used it. We were very busy so didn't get a chance to ask about it but if it's not actually useable/functional then it shouldn't be part of the marketing materials.
4.6 on November 21, 2016
My wife and I have stayed at a lot of B & B's and this ranks with the best. The location at the edge of downtown and on the water is fantastic. The rooms are very nicely decorated and they each have their own private ocean view porch for eating. Anita has created a wonderful experience here. We loved our time there and in Hilo. JN Sylvan Lake, MI
3.4 on November 20, 2016
Nice place to stay. Room was nicely decorated. Bed was comfortable. .Everything about our stay was fine except the breakfast. We stayed four days and for all four days the breakfast menu was the same, flat egg omelette, manga half with pineapple and a store bought coffee cake. Hard boiled eggs, yogurt, Raisin Bran and toast were also available. Other B&Bs we have stayed at in the past have offered a home cooked breakfast of pancakes or waffles or homemade muffins or pastries. I think the Bay House should offer a better breakfast in order to improve their rating.
5 on November 10, 2016
We have done a lot of traveling, and the Bay House is one of the best places we have ever stayed. Because of reservations, we stayed in two different rooms during our four nights. They where both gorgeous! They are uniquely decorated with great art and special touches. The proximity and the views/sounds of the ocean are tremendous. The food for breakfast was great, especially the fresh local fruit. The location to town (walk-able) is great. Tina is a very interesting and caring hostess. You will have to go far to find a better place than this. It would be great to return there some day. Jerry & Judy Nechal Sylvan Lake, MI
4.2 on October 30, 2016
We had a wonderful stay at the Bay House. Our room was clean and ready at 3pm and our bed was super comfy. I had mentioned to Tina we were going up to Mauna Kea and she let us borrow heavy coats to borrow, which were much needed. We wouldn't have been able to enjoy Mauna Kea or stay long up there with out them. Breakfast was delicious which included fruits, egg tomato omlette, and a baked good which was prepared in a basket and you eat on your lanai. There was also yogurt, toast/english muffins, and hard boiled eggs. This made getting on with our day and not worrying about breakfast very convenient. Our room faced the bay and we watched sunrise (6:30am) from our bed every morning. I rarely watch sunrises so this was a real treat for me. The only thing negative was mosquitoes (probably due to location). We did get bit a bunch when we arrived, but Tina leaves OFF bug repellent in the room for you, which helped a bunch. You just have to make sure to keep your screen door closed at all times.
4.0 on October 26, 2016
Service was good, the breakfast was very fresh and tasty.
5 on September 21, 2016
We arrived early and were able to get into our room, a lovely room with a view of the bay. Windows open and a sweet view from our lanai. Breakfast and coffee on the lanai were a great way to start our day of exploring. Our hostess was excellent and made us feel welcome while also honoring privacy. I look forward to returning.
5 on September 13, 2016
So glad we chose this B&B for our stay on the Big Island. Stunning room with a wonderful Lanai overlooking the bay. It was the perfect place to take our scrumptous breakfast which included fresh, fresh fruit. I even got up extra early one day to catch the sunrise. We could walk to town in less than 10 minutes which was handy for having a beer or two with dinner and not having to drive. The hosts were wonderful and friendly but gave us plenty of privacy, I have already told my friends about this gem. Highly recommend. Also not far from the amazing Volcanoes National Park. Andrew S, Toronto
4.4 on September 12, 2016
We stayed in the Palm Room. The room was very clean and well kept. The windows were a little dirty but the rest of the room, and bathroom, were clean. There were plenty of provisions in the room and bathroom. We never got the WiFi to work, but to be honest, we didn't try very hard as we really didn't require it for our stay. The breakfast was very healthy and tasted good. The coffee was started before 7 am and breakfast was sitting out by 7. There was ample parking. The view of Hilo Bay from the Lanai was perfect. The noise is a little high as the highway is close by and there are many frogs in the area. Add in the waves and it was kinda soothing. FYI, this home, as are most homes in the Hilo area, is open air with no air conditioning provided. You should not need an A/C though as there is usually a good breeze blowing through the room with the windows open. We highly recommend this bed and breakfast for your next stay in Hilo.
4.4 on September 09, 2016
Spent the week here great location with a beautiful view over the bay,rooms were really nice with a really comfy bed.breakfasts were good and healthy,hostess was great,frogs at nice noisy but sleeping was not a problem,would happily stay here again
5 on August 17, 2016
Very convenient to Hilo town and wonderful hospitality. Very peaceful.
4.4 on July 24, 2016
Great location for seeing the southern and eastern attractions on the Big Island - Volcano NP, Hilo, Akaka Falls State Park, Rainbow Falls, etc. Located on Hilo Bay with lanai overlooking the water. Great views. Rooms were clean, breakfast was substantial. Many thoughtful extras available such as bug spray for outings, umbrellas, informative guide books for area, ear plugs for light sleepers to help with the jungle night noise, etc. Owner greeted upon arrival, provided all the necessary info and was on site, but gave us our space for the rest of our 3 night stay. She did tidy up the room and provide fresh towels daily. We did appreciate being given space and privacy, but occasional communication about how things were going would have been nice. For example, as active tourists we weren't paying close attention to local or national news. A heads up that a tropical storm was only 36 hours away and headed for Hilo Bay would have been important to have shared. Although we left for the mainland before the storm hit, our travel companions were staying in the area and were impacted by the storm.
4.4 on July 14, 2016
The owner was very friendly and had a lot of great travel advice for the area. I would rather pay for a nicer, more quiet and stress-free environment as provided by the Bay House, than for a run-of-the-mill hotel with few amenities. Breakfast was great out on the lanai, and they provided lots of on-site entertainment such as books and games. The only downside to our stay was the heat. Rooms don't have air conditioning and it was pretty hard to sleep at night, even with the windows open, a small floor fan, and a slight breeze coming in.
4.8 on June 24, 2016
Our 2-night stay at the Bayside Bed and Breakfast was fantastic. We especially loved eating breakfast on our private lanai. Host was very helpful and mostly invisible. Being right next to the ocean with a view of the sunrise was fantastic. Very very comfortable bed - one of the best I've ever slept on!
5 on June 11, 2016
The Bay House was as beautiful as the pictures indicate. It is a well maintained property with a relaxed ambiance. The rooms are very clean and are serviced daily. The rooms are open and airy and at night the sound of the ocean waves and frogs make for a wonderful serenade.The hostess was friendly but non-intrusive. Breakfast in the morning consisted of fresh fruit, sweet cakes and an omelette, with cereal, toast, boiled eggs and yogurt available. Yummy! Passion juice and absolutely wonderful coffee were also available. We found the location to be pretty centrally located for all of the sights of the Big island. You could go north to the waterfalls and beaches and south to the volcano fields for about the same drive time and you were very near Saddle road to drive across to the sights on the other side of the island. For those of you needing to stay plugged into the internet, it was spotty. It seemed to work only at certain times of the day and was somewhat slow. But then again, you are on vacation, in Hawaii, so unplugging may not be a bad thing! If we go back to the Big Island, we would definitely stay there again.
3.4 on June 06, 2016
I'll break this review into two sections: the bed and the breakfast. Both the public and private rooms were immaculate, and the bed was very comfortable. The linens and towels were bright white, and the room included bug spray and flashlights for use in going to/from the very clean hot tub. A special treat was the private lanai for each guest room. I have to mark this location down, though, because of the breakfast. The owner put out trays at 7:00 with breakfast for each room, including what she called an omelet. It was not what I call an omelet, as it was just scrambled eggs cooked without scrambling; no added ingredients. By the time I carried our tray into our room at 7:30, the omelet was tepid. We weren't the only ones who were not impressed - our neighbors returned theirs uneaten. The fruit was good, but the coffee was mediocre, and didn't taste as good as the other Kona coffee we had come to enjoy. A real omelet, either cooked to order or kept warm in the kitchen, would have gone a long way, as would have better quality coffee.
4.0 on May 10, 2016
We had a beautiful room, with an amazing view out of our balcony! It was a wonderful breakfast and the owner gave us clean towels everyday. My one little complaint was that we like to come home and relax/nap in the middle of the day and there were some very loud talkers there during that time. Otherwise our stay at the Bay house was amazing! Thank you!
4.8 on May 02, 2016
Tina is a wonderful host who has thought of all the details for a comfortable stay. The hosts are friendly, but not overbearing which was perfect for us. If you are looking for a chatty and entertaining host, you may want to look elsewhere. The rooms are clean and comfortable with the sound of the waves lapping outside the window. Breakfast is delicious and the hot tub was a welcome treat after days of adventuring. Definitely a great value!
5 on April 23, 2016
We spent 9 nights at this lovely Bed and Breakfast and couldn't have been more pleased with our choice. Our room was spacious and clean with cool breezes from the ocean and lovely views from the lanai. We enjoyed a full breakfast each morning and appreciated the location close to Hilo--easy walking distance. The owner is friendly and helpful--we'd stay here again in a heart-beat.
4.4 on April 20, 2016
The rooms at the Bay House are spacious and have very nice patios that look out over the Bay. The on-site parking is very nice. Downtown Hilo is a 5-10 walk, and many attractions are a short distance. The innkeeper was very nice.
4.0 on April 04, 2016
Lovely, spacious room with lanai overlooking the sea. Breakfast is prepared on trays in a kitchen area with hot coffee on the go from 7 am and a kettle for hot tea. Grab your tray and take it back to your lania for a relaxing breakfast. Bed comfortable, slept well, you will hear the frogs and the ocean. Convenient for the town, 5 - 10 minute walk along main road to lots of good restaurants for dinner.
4.2 on April 03, 2016
We stayed at this B&B for 3 nights in March, 2015 and would highly recommend it to other travelers. The location is close to downtown but on the shore of the bay which is quite scenic. The breaking waves make for comfortable background noise while falling asleep. We stayed in the Bay Room which is in the middle of the other 2 rooms and found it well furnished, quiet (except for the surf sounds), and comfortable. The owner, Tina, a former ICU nurse from New York, operates this B&B in a warm and friendly manner, and provides great breakfasts which are placed on trays in in the lobby at 7 AM and eaten at a table on the private bay-view balcony of each room whenever you get up. The breakfasts include omelets, various tropical fruits, fresh baked coffee cakes, juices, yogurt, milk, cereal, english muffins, and breads for toasting. Jellies & jams, tea, and coffee are provided. A refrigerator is available for storing your own items, as well as an iron & ironing board, and she even did a load of laundry for us at no charge. Parking is on the ground floor level under the main house so your car will be out of the rain, if it does rain while you're there.
4.6 on March 25, 2016
The room was nicely appointed with high ceilings. The lanai and views were excellent, accompanied by a breakfast of fresh fruit, eggs, and nut bread easily carried there from the central common area. We really enjoyed our stay.
3.2 on March 24, 2016
The Bay House rooms are rather grandeous and well appointed. It's location being conveniently close to the main centre of Hilo made walking to any of the restaurants close by a breeze (although the bridge could feel a little scary after dark!) Our host Tina was extremely helpful,friendly and pleasant, although for the most part of our stay, we only saw evidence of her efficiency! We thoroughly enjoyed our visit to the Big Island, and our accommodation at The Bay House played a big part.
3.6 on March 22, 2016
A short walk from the main town and its shops and restaurants yet just far enough away to have some privacy. Nice breakfast which you can eat on your own Lanai which was very relaxing.
3.6 on March 22, 2016
This B&B was conveniently located near downtown Hilo and I would highly recommend it. We stayed here in mid-March while the temperatures were in the 70s. The location next to the bay with sounds of the surf were very relaxing. Breakfast is eaten on a private balcony overlooking the bay. The owner, Tina, was very helpful and friendly. Breakfast was excellent with tasty & exotic fresh fruits, omelets, and fresh baked coffee cakes. A variety of breads, english muffins, jams, yogurts with fruit, fruit juices were provided. A microwave, refrigerator, tea, and coffee were always available for guests. Tina did a load of laundry for us at no charge.
4.4 on March 10, 2016
Two lovely nights at this wonderful B&B. Being critical, the Bay Room can get a little noisy from the fridge compressor and food preparation in the adjacent room (ear plugs are supplied), but these are easily offset by the location on the water's edge, the outstanding breakfast of fresh baked goods and fruit, and the helpful hosts. I definitely want to stay again.
4.2 on March 09, 2016
no dining available at facility but only a short walk away from downtown where there are lot of options
4.8 on January 25, 2016
My husband & I spent 4 nights in the Palms room. Great location
5 on January 14, 2016
My boyfriend and I stayed at The Bay House B&B for 2 nights while we were exploring The Big Island and it was great! The rooms were clean, nice, and quite large with private bathrooms and an ocean view! Eating breakfast one the patio was dream. The food was fantastic! The location was great - only a couple minute drive (or a short walk) to downtown Hilo which is full of great places to eat, shop and walk around. Tina and Tom were great hosts. They were very friendly and offered a lot of great advice on where to go to eat and explore. Also, I ended up forgetting my glasses there and Tina called me to tell me she found them and mailed them to me! Such great service. This B&B definitely exceeded our expectations. Would absolutely recommend!
5 on December 16, 2015
Tom and Tina were wonderful hosts. The location is perfect for making day trips to the volcano and observatory. We would definitely recommend this place! Vlad and Cyndi
4.2 on November 24, 2015
Lovely stay. Thank you
4.8 on November 14, 2015
We had a wonderful stay at the Bay House! Our room had a beautiful view of the bay. We enjoyed eating our breakfast of fresh tropical fruits, eggs, and bakery sweets on our private lanai. We loved the convenience of being in walking distance to downtown Hilo. We bought fruit at the Hilo Farmer's Market to enjoy in our room. Having access to a refrigerator, plates, and silverware were very much appreciated! We stayed for four nights and received our fifth night free!
4.6 on November 12, 2015
Wonderful breakfast and beautiful views! Perfect location. Would highly recommend for those that want a Hilo experience.
4.0 on October 08, 2015
We had a 3 nights stay. Very nice place, close to Hilo. Good breakfast, great room, friendly owner - nothing to complain.
5 on October 03, 2015
Bay House bed & breakfast is the perfect place to stay in Hilo. It suits the town: small, beautiful and welcoming. We will not stay anywhere else. Christine, who owns and runs the Bay House Is extremely accommodating. There is fresh fruit, eggs and healthy baked goods awaiting in the morning, along with coffee or tea. The owners know the history of the island and are very knowledgeable about anything you would want to now about the island, whether it be sight seeing, getting active or just getting to know the island. The beds are plusher than any 5 star hotel and there's a giant balcony off of every room to enjoy the Hawaiian sunrise or sunset. Wish I never had to leave!
5 on September 21, 2015
Despite the heat in September, we had a great stay and would stay again. The breakfasts were delightful (delicious fresh fruits, breads, and omelet) and prepared with a lovely presentation. BTW... I bought one of the covered baskets to take home and use for our patio dining. Great idea!
4.6 on September 19, 2015
The view is outstanding. The breakfast are excellent. Very good buffet style selection. It was August and it was hot in Hilo. There were ceiling fans and a floor fan which did help and most homes in Hilo do not have air conditioning. We found the bed to be very comfortable. Would stay again.
3.0 on September 05, 2015
A saggy bed, thin pillows and no air-conditioning made for uncomfortable sleeping. However the room had wonderful views of the bay and was very close to everything we needed. The included breakfast was very nice with fresh fruit and a freshly made omelette, as well as the usual cereal, yoghurt, fruit juice. The jacuzzi in the garden was great.
4.6 on June 08, 2015
Christine and Thomas were really welcoming and gave great advice about where we should go and what we should do. The room was lovely and very homely. The breakfast on the balcony was great - delicious and a beautiful setting - lovely way to start the day. Would thoroughly recommend staying at the Bay House B&B!
4.2 on May 19, 2015
Had 3 nights at the Bay House B&B, was quiet (except for the frogs!) and self contained. Rooms are generous and comfortable.
4.4 on May 16, 2015
our room was very comfortable and homey. the view of Hilo bay from the spacious lanai was wonderful. Tina, our Host, was extremely accommodating and very personable. The breakfast that she prepared each morning was very delicious and was well above my expectations with fresh island fruits from the Hilo farmer's market, aromatic rich island coffee, tasty cakes and a savory fresh omelet. I highly recommend this place to anyone wanting an enjoyable, relaxing stay in Hilo.
3.2 on May 05, 2015
Our stay in Bay house was pleasant and cozy.The owner was friendly and welcoming.We loved the breakfast served in the morning.Tropical fruits,banana bread,omelette and so many other options for breakfast.The owner made sure that the room was cleaned everyday.There is extra cutlery,beach towels etc available for use too.
2.2 on April 27, 2015
Very nice room with view of the bay, however, if you're looking for the usual friendly interaction with the B&B owner, that's where it stops. No personal greeting, and very unlikely to see the owner during your stay. Breakfast is laid out before you awake, and involves store bought bread, jam and carton fruit juice. No island treats as we had become used to at other B&Bs. To top this off, the coffee pot, which was set to brew to coincide with our arrival for breakfast, was filled with small ants. All this for a price that is higher per night than the other great B&B offerings on the island.
5 on April 25, 2015
We stayed in the Harbor Room, with a King bed and great views of Hilo Bay, from our room and lanai. Accommodations were first class with many delightful personal touches provided by Tina, such as an Hawaiian quilt and pillows for the bed. Breakfast on our lanai included fresh fruit, omelet, breakfast coffee cake, juice and coffee. The Aloha we experienced here remains with us, confirming we stayed at the best B&B in Hilo. We will stay here again when we return to Hilo.
4.8 on April 22, 2015
We've stayed here before and will again. This time we brought our family, and took all three rooms. Bay House is a beautiful and comfortable place to stay; we loved eating and relaxing on the terrace. Breakfast although not palatial is nevertheless very good—breads, the best fruit in the world, an omelet, and good coffee. Tina and her husband are knowledgeable generous hosts, and fun to be around. Rochelle Zabarkes
4.6 on April 04, 2015
A welcoming home with great hospitality! And a convenient location to the volcano park and other island sites.
4.8 on March 21, 2015
The Bay House rooms are clean and very nicely appointed. Attractive decor, comfortable bed and a nice lanai with a great view of Hilo Bay. Breakfast was terrific, fresh fruit, choice of cereal, baked goods and an omelet. Christine was very helpful with restaurant and directions. A great place to stay.
4.2 on March 18, 2015
Lovely location, beautiful view, enjoyed hot tub! Breakfast variation would be nice, bacon?
5 on March 06, 2015
The Bay House has everything you want in a B&B. A friendly, helpful and informed host. A spacious comfortable room with balcony overlooking the ocean and lush vegetation. Very close to downtown Hilo - seven minutes walk to some excellent restaurants and shops. Wonderful beds. We stayed 5 nights and slept like babes every night waking to a fantastic breakfast every morning. Outstanding.
5 on February 22, 2015
The Bay House is within walking distance of downtown Hilo, and at the same time it offers travelers privacy and tranquility. Each room has a stunning view of Hilo Bay, where visitors can watch stunning sunrise and sunsets. I highly recommend staying at this property.
4.8 on February 21, 2015
This bay front B&B is convenient, nicely appointed and the buffet style breakfast was substantial. You can walk to downtown Hilo in 5 minutes. The ocean is right outside your door. Each room has a private lanai overlooking the bay. Easy to park, Innkeepers give you plenty of privacy. Would stay here again.
5 on February 19, 2015
This property is on the water and we could walk over the river and be downtown in 5 minutes. Super convenient. Large ample breakfasts. Have stayed here many times. Easy parking. Free wifi. Innkeepers give you plenty of privacy. Great central location to explore the volcano, Puna, Mauna Kea and the Hamakua coast.
2.6 on February 05, 2015
There was nothing at all outstanding about this B&B. Actually hard to sleep with the ocean noise and you needed the windows open because of no air conditioning.
4.6 on February 02, 2015
Well appointed rooms with balconies overlooking Hilo Bay. Every morning we could pick up our pre-built breakfast and sit on the balcony to enjoy the view. Then an easy walk into the old downtown area. Plenty of beach towels and mats, etc. for use at the beach.
4.4 on January 27, 2015
We stayed for our last two nights on Hawaii Island and felt really at home. The location is very good,and we didnt get any noise from the main road. The hosts are discrete and very helpful. A very good breakfast - best we had in two weeks in Hawaii.
4.8 on January 22, 2015
Very comfortable house, with a great view for watching sunrise and listening to the waves as we fall asleep at night. Very well prepared and tasty breakfast. We love the omelettes!
3.4 on January 22, 2015
We spent 2 nights at The Bay House in the corner Palm Room and found that is suited us well. The bedroom and bathroom are spacious, no A/C but we just turned the ceiling fan to high and opened windows to catch the breeze. The view over looking Hilo Bay is lovely, the traffic noise from the main road can be a problem but the owners supply you with ear plugs which worked extremely well! This B&B is an easy walk into downtown Hilo. Plan your stay to include a Saturday so you can go to the Hilo Farmer's Market!
4.0 on January 19, 2015
This site has three guest rooms, all facing Hilo Bay (no beach). Guests' cars are parked in a shaded carport. Breakfast daily in a basket with fresh tropical fruit, banana or pineapple bread, and an egg dish placed in the adjoining guest kitchen. You take trays out to your private lanai and enjoy. Coffee, juice, tea, milk provided. There's a communal guest fridge for your beverages, leftovers, etc. A nice hot tub allows you to soak away after day trips. Close to downtown shops, restaurants, parks and farmers market. 30-45 minutes to Volcanoes National Park. It's a lovely place to stay. The only negative is that you hear a lot of highway noise early in the night. But you also hear crashing waves, songbirds and a coqui frog or two. Earplugs are provided.
5 on December 24, 2014
Fantastic location and views. Very nice hosts. Delicious breakfast.
4.8 on November 29, 2014
We stayed at the Bay House for two nights and loved it. The rooms are wonderful and the breakfast of fresh fruit, omelets, and bread was amazing. The Bay House is just a few minutes from restaurants in Hilo and a short drive to waterfalls, beaches, and adventure. Highly recommended.
5 on November 28, 2014
Excellent view, a beautiful & clean room, fresh fruit for breakfast every day, just amazing! You fall asleep to the sound of ocean (and frogs - if you don't like it, ear plugs are provided there for you at the night stand - the land lady just thinks of everything :) )
5 on November 23, 2014
Super location close to downtown. 180 degree ocean view. Good Parking. Owner provides a special breakfast with local fruit, eggs, and pastry/breads. Ed Clark Maui
3.2 on November 23, 2014
We flew into Hilo arriving late evening - this B&B was just minutes from the airport and was nestled just a 100 yds or so from the crashing waves of Hilo Bay. Room was spacious and the bed was very comfortable. Each of the 3 rooms had a basket containing a loaf of homemade banana nut bread, an omelet, and some frest local fruit that you take back to your room and eat on your private porch/balcony. Soaps and amenities were average but adequate. Only saw our hosts for a few minutes the first morning, so not much interaction - but overall, would recommend.
5 on November 12, 2014
As recorded in our previous review, Tom and Tina offer wonderful service at their home. No need to consider anywhere else to stay in Hilo.
5 on October 23, 2014
Our stay at the Bay House was amazing. I would definitely stay again. The place is spotless, rooms are spacious. beautiful views from each one. No A/C but it was not needed with the fan and the breezes. I loved the sounds of the frogs at night. The breakfast was delicious. Anything you needed was found in the common area. It was very close to shops and restaurants too. I loved the Bay House, and Im so glad we had the opportunity to stay there! Hopefully we will be able to be return guests!
5 on October 22, 2014
My husband and I made reservations at Bay House for Oct. 16-18 and when we arrived in Honolulu a day before we were to fly to Hilo just as a hurricane was reported to hit the Big Island. Tina was so kind to allow us to cancel without charge. I can't wait to come back and actually get to stay at this beautiful place.
4.2 on October 20, 2014
Our stay at Bay House went really well. The location is excellent, slightly removed from the centre of town but an easy walk to restaurants and shops. Room was well appointed and breakfasts were excellent. Overall a really good B&B
5 on October 13, 2014
My husband and I were both very, very pleased with the friendliness, hospitality, outstanding breakfasts, and extremely comfortable accommodations offered at the Bay House. It was within walking distance to downtown Hilo, the Farmer's Market, and dining. We would definitely recommend this bed and breakfast as a good value.
5 on September 28, 2014
We had a wonderful stay at The Bay House in Hilo! The location was perfect, just outside of Downtown Hilo which meant we were close enough to walk into town and just far enough out for a quiet, relaxing stay listening to the waves lap against the shore. The hospitality of both Tina and Tom was outstanding. They went above and beyond, helping us out with all of the little things, making our stay all the more special. Here we found just the right balance between adventure (being close to Mauna Kea and Hawai'i Volcanoes National Park) and relaxation. We'd highly recommend The Bay House to anyone staying in Hilo!
5 on September 21, 2014
We spent 5 nights in the harbour room and were so happy that we decided to stay here.our hosts Tina and Tom could not have done more to make our stay comfortable.The view from our room was to die for!! Sept.2014
5 on September 20, 2014
We stayed in the Harbor Room, which has wonderful views of Hilo Bay and the Banyan Drive area across the bay. From our lanai, we enjoyed watching sunrises and the stars, as well as boats, paddleboards, and canoes. The breakfast is available on trays in the pantry/lounge area beginning at 7 a.m. - excellent for people who want to get up and go. Each morning we took it back to our lanai and watched the scene on the bay. The room was spotlessly clean, nicely decorated, and has wi-fi. The hosts had included a notebook with menus from various Hilo restaurants. We stayed five nights. Couldn't ask for more.
4.4 on September 16, 2014
Stayed 4 nights. Very helpful and friendly hosts. Respect your privacy. Very conveniently located at walking distance from shops and restaurants. Will stay here again when visiting Hilo.
4.4 on September 11, 2014
We spent two nights at the Bay House. This is a very nice bed and breakfast in Hilo. The rooms are right on the bay and in a very convenient location. You will fall asleep to the sound of frogs and the ocean. We liked the frogs, and found it relaxing. The rooms are comfortable, clean and private. There is a refrigerator available to put some drinks and snacks in. The breakfast is outstanding. We ate on the patio and watched the sunset in the morning, which is also outstanding. The Bay House is a little bit more pricey than the local area hotels. The price may be worth it as most of the hotels we saw in Hilo were somewhat run down.
4.4 on August 07, 2014
Fabulous stay. Host is very friendly but not intrusive. Bay House supplied gluten free bread, along with a lovely breakfast, and left a special gift of chocolates and wine for my husbands birthday, which was a nice touch. We stayed in the Palm Room which was spacious, and the lanai was private. The premises are well taken care of and really clean. Short walk or drive into Hilo to restaurants and markets.
5 on July 17, 2014
We had a perfect stay in the Bay Room. Can't say enough about the accommodations, the yummy breakfasts, the proximity to everything in Hilo and the marvelous sound of the ocean waves.
5 on June 23, 2014
The palm room was spacious and private, on the corner. Ocean view from the lanai was beautiful, although not as wide as the view from the other 2 rooms. Tina was very pleasant and gave us some great suggestions (farmers market, manta ray snorkel tour). Location was walking distance to Hilo downtown area where there are stores and restaurants and farmers market. Breakfast consisted of a hot dish, tropical fruit, bread, coffee, juice (yogurt and hard boiled eggs were in the fridge for anytime). Highly recommend this b&b.
3.8 on June 14, 2014
Happy having made that choice instead of a regular hotel room. Nice breakfast, great view of the Bay.
5 on June 10, 2014
The setting is stunning - we had the Gabor room with lovely views of the sea. The breakfast wer varied and delicious - a full choice of hot and cold, fruit, cereals and juices. Bay house was also within a easy stroll to od Hilo town. Tina was a wonderful hostess who made us feel very welcome. In all a highlight of our holiday in Hawaii.
4.6 on May 27, 2014
The bay house exceeded meg expectations. The room was lovely, breakfast every morning way so yummy. The breeze from the bay really helped cool the room down since there is no a/c. The location was ideal also
4.2 on May 25, 2014
Excellent location within walking distance to downtown Hilo. Tina made our stay a happy one and we were pleased with the comfort of the room (Palm Room). Would recommend and stay again.
5 on May 05, 2014
We have always been a little leary of bed and breakfasts, and this was our first b & b experience. Bay House has completely changed our minds about b & b's and left a most favorable impression. As one other guest said, the Easter bunny visits every morning leaving attractive baskets of tasty food! The rooms are very clean and well appointed, and restaurant recommendations were right on and very helpful. The location is great for doing things in Hilo or exploring, and the views from the lanais are incredible. Highly recommended!!!
4.4 on May 05, 2014
What an amazing stay we had in Hilo! Whatever were my expectations just didn't matter once night fell and the frogs began their serenade, accompanied by the waves. The sounds and views are beyond amazing! I will return to The Bay House many times in my mind until the next time I can come in person :) The owners are very attentive to every request and the inn is amazingly clean and well kept.
3.4 on April 23, 2014
We felt very comfortable and enjoyed the lanai with the great view and the nice breakfast..
4.6 on April 13, 2014
I'm a repeat customer at the Bay House, and for good reason. Tina and Tom have a great location, right on the bay and walking distance to town, and provide well appointed, clean rooms, a great breakfast, and wonderful hospitality. Why would you go anywhere else?
4.4 on March 20, 2014
This place is a great spot to stay for checking out the east side of the island. Neatly appointed just over the bridge within walking distance to downtown Hilo. We stayed in the Palm room, a smaller room with a smaller lanai, albeit with more privacy which I appreciated more than space. Our hostess was gracious, and very nice. I don't love B&Bs, but this was a perfect compromise. Breakfast is enjoyed on your lanai not in a communal dining space. The food was wonderful and perfectly proportioned with a nice selection of native fruits, an egg scramble, juices, coffee and cereal and yogurts offered as well. Our room had a homey tropical motif and a very comfortable bed. The layout was similar to my bedroom at home and I was so relaxed I woke up briefly forgetting where I was! The sun rises right across the bay for a beautiful wake up call. The Coqui frogs chirp at night, but it was not an issue for us, rather with the bay waves was a nice natural white noise. If one closed the windows for the evening it would dampen the noise enough for those who might find it problematic. Great value and great location. You are 40 minutes from Volcano and just over an hour should you make the trek to Mauna Kea. Drive up north along the coast and see some other cool towns and catch the whales!
3.6 on March 16, 2014
A beautiful location on the shoreline of Hilo Bay and convenient to downtown Hilo. The nocturnal tree frogs could have turned down the volume a bit.
5 on February 23, 2014
Had a wonderful stay and highly recommend the Bay House.
3.4 on February 20, 2014
The room and the view were great--also the location as it was close to town. If you are the type who wants to stay in a B&B but be sort of by yourself then this is for you. If you like meeting other people and chatting over breakfast then this is not for you. There is a fine line between too much innkeeper in your face and this where you could literally not see another person with the exception of the brief check in process. The innkeeper was very friendly and available by phone if one needed anything.
5 on February 13, 2014
5 Days of beautiful sunrises.
5 on February 09, 2014
Had a really great time here. Waves, surfers, stand up paddlers, kayakers… Such a great spot to just watch all the activity on the bay. Cruise lines come in the early morning and depart around dinner time. Tina prepares a really nice buffet which includes just about a little of everything for everyone. We loved eating on our own lanai. Ample parking. Walking distance to town and all the restaurants. Tina is very friendly and willing to do just about anything she can to help with your stay. Owners live on the other side of the house so we had lots of privacy. You get your own keys so you can come and go as you please. When we had to leave early our last day, Tina was more than happy than to get up early and make sure we had a full breakfast at 6 AM. Thank YOU! We would definitely recommend and would stay here again.
4.6 on February 06, 2014
Well done! Everything about our stay was pleasant - great room, great view, great food, convenient location. Lots of little extras - fly repellant, guide books and snacks. My partner had never stayed at a B&B before and was a bit hesitant... after our stay he was very impressed by The Bay House.
4.8 on February 05, 2014
Lovely two-night stay with wonderful views. Great location close to downtown and many restaurants. Quite and had the most comfortable bed I've slept on. Would love to visit again!
4.8 on February 04, 2014
We recently stayed at the Bay House B&B on a trip to the Big Island. The location is fabulous. Our room was very spacious, clean and bright. We would highly recommend this accommodation when staying in Hilo!
4.0 on February 04, 2014
Right on the water at Hilo, Bay House offers super clean and comfortable rooms with private balconies overlooking the water. We watched surfers during the day and were lulled to sleep by the surf and very vocal frogs. Breakfast was very good, served buffet style (with trays you take to your room patio).
5 on January 16, 2014
This is the second time we have stayed here, first time in the Palm room the second in the Harbor room. The beds are comfy, the shower is warm with good pressure, the view is outstanding and the frogs not so bad (we could still hear the waves over them). We were excited to see an egg scramble added to the breakfast since our first stay in '08. We will stay here again should we ever make it back to Hilo!
4.6 on December 31, 2013
This is exactly how I imagined visiting Hawaii when I closed my eyes.The sound of the waves, the surfers, the frogs… the view across the bay. Close to Hilo but far enough away. Private from other guests. Sitting in the hot tub with the waves crashing on the cliff. Breakfast is served early so you can get on with your day.The big island has so much diversity and it is BIG. Definitely recommend.
5 on December 30, 2013
The Bay House is on the water and walking distance to downtown Hilo. The farmers market and restaurants are a 10 minute walk over the bridge. Nice buffet is set out at 7 am. Tina is very friendly and accommodating. Just 45 minutes from Volcano National Park and 20 minutes from Akaka Falls, zip lines, and the botanical gardens. Free wifi and easy parking. Would we stay here again? Definitely. Stayed in November 2013
4.2 on December 29, 2013
We loved staying here, it was better than any of the hotels we stayed at. We felt just like home! And the bed was outstanding, so comfy! The insects outside are loud, but we didn't have any problems falling asleep. And they provide you with earplugs if needed, I didn't use them though. My boyfriend proposed to me on the balcony.. So it's a good room ;) Thanks for you hospitality and kindness!
3.0 on December 13, 2013
very pleasant stay but not particularly friendly. between airplanes, trucks, motorcycles, frogs and surf somewhat nosy at night. nice location with short but not very comfortable walk to town; fast traffic and low lighting in narrow walk lane at night a bit scary.
3.6 on November 24, 2013
Perfect location from town. Farmer's market on wednesday was awesome. Breakfast was wonderful and plenty. Ceiling exhaust fan in bathroom needs cleaning and top of doorways. Clean freak that I am! Great room and location. Would return in a heart beat.
5 on November 23, 2013
Lovely B&B. We will return the next time we are in Hilo.
4.6 on November 19, 2013
My husband and I stayed at the Bay House on our honeymoon and loved it! I would highly highly recommend a stay at The Bay House. Hilo is beautiful, and the B&B is gorgeous and sits right on the water. You feel like you are deep in the rain forest, but you are an easy walk to restaurants and shops downtown. Tina was extremely accommodating. We arrived late, and found our key and an instructional note ready for us. The breakfast was delicious- especially the fresh fruit. When we had to leave before 7 am for an early flight, she prepared food that we could easily eat on our way out. And when we were looking to go to a secluded snorkel spot, they loaned us snorkels and towels and gave us directions to an incredible spot. Everything was very clean, and the bed was very comfortable. We would definitely go back.
5 on November 16, 2013
The Bay House is not only easy walking distance to town but it is right on the bay. Beautiful view from the Harbor Room. We never heard the other guests from our rooms. Tina was fantastic. She was nearly transparent except for the evening she knocked on our door to share the best stuffed mushrooms we have ever had. Tina's breakfasts, left in the shared foyer each morning with our room name on them, were everything we desired and more. Perfect. The Coqui frogs were just like home, we loved listening to them. Martin's - Montesano, WA
5 on November 12, 2013
This was such a beautiful bed and breakfast with a wonderful room and breakfast in the morning. Also we loved the ocean view with the hot tub in the back yard.
5 on November 11, 2013
Oceanfront and walking distance to downtown Hilo and restaurants. Each guest room has a lanai overlooking the bay. Stayed here in November and the surf was huge. Breakfast is served buffet style and you eat on your own deck, not family style with a group. The coqui frogs can be loud, buy they add to the ambience of being tucked away and surrounded by nature. Tina is friendly but not an overly fawning hostess. Stay here!
5 on November 03, 2013
An absolutely wonderful stay, Thanks you so much. Dana & Jerome
4.8 on October 28, 2013
I have never stayed in a B&B. This place was wonderful. I would recommend to anyone. Beautiful and very clean room. The morning breakfast was very good. My husband an I woke up late and the breakfast of goodies was still set waiting for us. Also, had a beautiful view from the lanai.
3.6 on October 24, 2013
Lovely clean and spacious room with enjoyable views and breakfast with a difference but just right for the climate. Frogs and waves sing you a rather loud lullaby for a comfortable nights rest. Host was very helpful and you do not have far to go to the volcano national park attractions.
5 on October 22, 2013
Great place in hilo. Highly recommend
3.2 on October 18, 2013
Definately nice, clean & friendly. I guess I always pictured B & B's as nicer than a hotel. One day, our room was completely re-arranged, moved suitcases & everything.. not sure if I liked that.. we didn't make a mess, we just didn't have it a certain way, or something. If you are busy siteseeing, this is great, a place to crash at the end of the day. If you want service, not so bueno. Great location! Some hotels in Hilo are pretty run down, check your room first !!
2.2 on October 10, 2013
The view from the Lanai was excellent, room was clean and neat; did not replenish a bar of soap for the bathroom only liquid body wash and shampoo was available after three days. Service from engaging with guests was poor. The policy of hand carrying all breakfast and food to the Lanai table was cumbersome. Typically made eight trips to carry food out, refill coffee cup and carry dishes back each morning. Fresh tropical fruit appears to be inexpensive at the local market as we purchased our own and ate in the evening. The fruit was sort of rationed in terms of quantity at breakfast. I am a heart patient and a verbal review upon arrival or written review prior to arrival to insure items that I try to avoid for breakfast would have prevented us refusing to eat the eggs and other omelette ingredients for the first two days of our five day stay. We will stick to hotels the next time we visit the Islands.
Aloha. I am so sorry about the bar soap not being replenished. If you had told us, we could have rectified that in a few seconds. For all our guests, if there is anything you need, please tell us! We want you to be happy. If I had known about your dietary restrictions, I could have easily worked around it. It is much better to let us know what you need when you are here, rather than say nothing and wait until you get home to write a bad review. You are on vacation! We want you to have an excellent time while you are here. As for the breakfast buffet we serve in the morning... it is exactly that. Served buffet style and taken back to your private lanai. We state this on our website. We provide each guest room with a large individual basket filled with papaya, pineapple, rambutan, dragon fruit, lillikoi, baked bread, and sausage with eggs. In addition, there is coffee, tea, oatmeal, two types of cereal, nutella, and peanut butter on the breakfast bar. Yogurt, hard boiled eggs, Jellies, butter, juice, and milk are kept in the fridge to be shared by all. We love what we do and we truly want you to have an excellent time here. Mahalo, Tina
- Christine Jimenez (innkeeper)
4.6 on September 19, 2013
Wonderful views over bay
4.8 on August 27, 2013
We stayed for two nights at this beautiful bed and breakfast. The view was great, our room was clean and decorative but not over the top. I loved the private patio we had and waking up to the sunrise over the ocean. The details here are not overlooked. Umbrellas by the front door, travel guides in the lounge area, ear plugs for the frogs, Aveda shampoo and conditioner, and a fridge stocked with things to grab if you're in a rush. Absolutely perfect!
4.8 on August 20, 2013
Very nice B&B, beautiful view of the bay, very clean room, and very nice breakfast.
4.2 on August 01, 2013
Great location, only a short walk to the water and shops. Service was excellent, enjoyed having breakfast on our lanai with ocean view! Always a great holiday when waking up to the sound of waves.
5 on July 06, 2013
Words alone cannot describe our stay at the Bay House. Tina was such a delightful & accommodating hostess and so enjoyable to talk with. The Palm Room was absolutely gorgeous! And the ocean breeze and singing of the frogs was wonderful! If we ever go back to Hilo we will stay at the Bay House. I miss it!! Rose Mary & Geoge
5 on June 24, 2013
Beautifully furnished room with a private lanai. Great ocean view with a magnificent sunrise. Superb breakfast buffet with a delicious variety of foods. Extremely friendly hosts offering exceptional service.
4.4 on June 21, 2013
The rooms are very nicely decorated, breakfast on the lanai with a view over the ocean is a perfect start into the day... we highly recommend it
5 on June 15, 2013
Bay House was even better than the pictures from the website. We stayed in the Bay Room. The ocean breeze and the sounds of the surf filled the room. The view was private and it was hard to imagine we were only minutes from downtown old Hilo. There was a magnificent tree framing our view of Hilo harbor. The room was spotless. I felt like everything was fresh and updated. Our bed was a king-sized four poster with a gorgeous ceiling fan. The quilts and pillows decorating the room were fresh and clean. Breakfast was fresh fruit, eggs, and fruit bread. We stayed 5 nights and were sorry to leave Hilo as we moved to Kona for the rest of our vacation. J & R Hall
4.6 on June 06, 2013
Location right on the bay was fabulous. Enjoyed breakfast and relaxing on the lanai looking out over the water. Walked into Hilo for dinner, sightseeing and the farmer's market. Very comfortable bed.
4.6 on May 31, 2013
Everything about Bay House was fantastic - from the beautifully appointed room and bay view lanai, to the common area and its central location making it an easy walk downtown. Our innkeeper Tina made us feel welcome from the moment we arrived, and recommended excellent restaurants and activities. Breakfasts were fresh and plentiful - such a great way to start and end each day! Highly recommended!
4.8 on May 18, 2013
A beautifully decorated room in a great location, a fabulous breakfast and a very pleasant and helpful owner.
3.8 on May 12, 2013
The Bay House is at a great location. Very close to the center of Hilo and with a view over the bay. The breakfast was great with banana bread, papaya, omelet and more. The room was very clean and well maintained.
4.4 on May 08, 2013
We recently spent 2 nights in the Harbor Room at the Bay House. The location was great, the room was beautiful with luxurious linens, comfy bed, exceptional décor. It was meticulously clean. The coqui frogs at night were extremely loud all the way to daybreak, the hosts graciously provided earplugs, and although charming at first, the noise was still tough to sleep through for me. Breakfast was delightful. I must say information was lacking- no where in our room was information on anything- wireless access, breakfast protocol, TV info, welcome guests... We did see Wifi info taped to a door in the lobby area as we were leaving. The hosts were invisible, which appeals to some. I would recommend it and stay there again.
4.4 on May 06, 2013
This facility is walking distance from downtown Hilo (across the bridge). Breakfast made good use of fresh fruits from the area and a selection of fruit juice, freshly brewed coffee, and could be modified to suit dietary needs. Rooms are well ventilated and have views of the Bay from the lanai (covered porch). At least one of the three rooms has a desk and chair which is nice for those using a laptop computer or doing some writing. There is a WiFi connection to the internet. There was a hot tub outside, but we did not use that. As found at most facilities in Hilo, there is a chirping sound outside from tree frogs at night, but ear plugs are provided to eliminate that sound if needed. One does not hear much noise from the hi-way.
5 on April 17, 2013
Beautiful rooms with a great ocean view for every room, great daily breakfast, and owner Tina was very friendly, helpful, and made us feel very comfortable. We booked the entire place with one room for each of our kids and their spouses and all said it was the best part of all our different accommodations on all of the islands.
5 on March 24, 2013
Excellent B&B just outside Hilo but within walking distance of the town. Very noice rooms with exceptional views over the bay. Highly recommended.
5 on March 19, 2013
The host and hostess were great at answering questions and offering suggestions. The breakfasts were excellent and the view from the room fantastic. Would definitely stay here again if in the area.
4.6 on March 19, 2013
We (2 couples) stayed for 2 nights in the Harbor and Bay rooms. The location is excellent - on a seaside cliff just off the highway on the edge of Hilo. It is cllose to everything but private and quiet. Ideal for us. The layout is a main foyer that doubles as the breakfast location and all 3 rooms and the host residence open into the foyer. You can eat there if you wish but we took our trays back to the lanai. Our room was large with lots of ventilation. We slept at night with the windows and deck doors open but screened. The ocean surf was heavy and the crashing waves were soothing. Oh yes, and so were those coqui frogs. There were lots of these, and they are LOUD. Ear plugs were supplied for those that find this a problem. Our other couple simply shut the windows, but for me I loved falling asleep to the sounds of nature. An evening soak in the hot tub was excellent. I counted 5 of the frogs without trying just by shining my flashlight around. Chatting with the hosts was pleasant and they had good suggestions for places to eat and things to do. Hilo Bay Café and Café Pesto were nice places to eat. Breakfast was a hot dish, fresh fruit, drinks, and home baked goodies. Eggs were available as well. Overall a very good experience and we would return again.
5 on March 19, 2013
We were a little worried, based on reviews of other accommodations in the Hilo area, but The Bay House was fantastic! Great breakfasts, very clean room, hot tub overlooking the bay, waves crashing outside (and down a little cliff). All-in-all, we'd go back again in a heartbeat.
4.2 on March 10, 2013
We booked our stay here based on other reviews. We were not disappointed. It is a wonderful place to stay. The view of the bay was beautiful and the room was lovely. Most important to us the bed was very comfortable and the room was very clean. Tina made a wonderful breakfast that had a variety of food, including fresh fruit. Very yummy. We would definitely stay there again and highly recommend the Bay House. Lynn & Jerry
4.0 on March 09, 2013
Right next to the ocean. Quiet (modern) neighborhood but can easily walk to downtown Hilo if desired.
4.6 on March 09, 2013
Private rooms, very clean, yummy breakfast, access to a hot tub under the stars and a very efficient host. We would absolutely stay here again.
5 on March 06, 2013
My husband and I spent 3 fabulous nights at this exceptional bed and breakfast and stayed in the Bay Room. The setting is lovely with a great view overlooking Hilo Bay and the morning sunrise. The Bay House is located a short walk across the bridge and within an easy 10 minute walk to the main tourist area in Hilo. Breakfast on your own private lanai facing the ocean is relaxed and peaceful. Host Tina serves a delicious breakfast promptly at 7 AM and it includes papaya, pineapple, rambatan, scrambled eggs with potato and sausage, hard boiled eggs, yogurt, granola, cereal, toast, coffee, juice, and delicious banana bread. If you want to sleep in, no problem, breakfast is waiting for you in the common area to pick up and bring back to your own room. The common area has a fridge, microwave, toaster, bookshelf filled with books to read and a comfortable couch. This allows guests to interact with one another or maintain one's private space in your room. There are only 3 rooms available so it wasn’t noisy at all. Our room, the Bay Room was beautifully decorated and the bed was very comfortable. A TV and wifi are also in the room. Tina has complimentary ear plugs on the night stand for the sound of the Coqui frogs that sing at night and for the sound of the waves crashing in front of your lanai. I found both to be quite soothing. The common area and our room was clean, bug free, quiet and the linen and towels are fresh. There is a hot tub on the cliff where you can sit and relax at the end of a long day of hiking and exploring. It overlooks the rocky coastline and was a nice touch. Tina was a gracious and super helpful host during our stay. She was prompt in contacting me for the reservation request and very professional. I would stay here again in a heart beat and recommend this lovely B and B, you will not be disappointed. Brenda
5 on March 02, 2013
Tina and Tom were the friendliest hosts and their B&B is fantastic! The rooms are beautiful with comfortable beds and a lanai to eat breakfast at in the morning. Tina's breakfasts are delicious and healthy, looked forward to them every morning. The location is perfect to walk to downtown Hilo and the hottub is amazing with views of the bay. We will definitely stay here again next time in Hilo!
4.2 on February 23, 2013
If you are in Hilo, this is a great place to stay. It is within walking distance to downtown. The rooms are clean and the inn keepers are friendly and helpful. Breakfast on your private patio each morning is a real treat.
4.8 on February 21, 2013
Great location right on Hilo Bay with an unubstructed view of the water. Delicious breakfast to eat on your patio. Most comfortable bed I have ever slept in. I would definitely recommend if you are looking for an upscale place in the Hilo area.
4.2 on February 19, 2013
You cannot beat the excellent location near downtown and dining, yet very quiet and right on the bay, with your private covered deck with sliding glass door overlooking the water. A nice breeze blows in your room all night and helps with the fact that there is no air conditioning. Tree frogs sang all night long (we were there late January) but the sound of the surf and the breeze smoothed it over somewhat and we didn't have trouble sleeping. We did miss the lack of AC as Hilo is quite humid (for us, anyway). It's not a place that is set up for mingling with your host or other guests too much. There is not really a common area, and your breakfast is laid out on the counter and you come and get it and eat on your deck. However, when you do talk to the host, she is very friendly and accommodating and has excellent suggestions for activities and restaurants. The excellent breakfast includes good, plentiful coffee, fresh mangos and pineapple, nice egg dishes and freshly baked breakfast breads. I thought the Nutella and peanut butter left out all the time were an added bonus. The entire place is extremely clean and the rooms are large and comfortable. We would definitely stay there again.
5 on February 18, 2013
This residence is a short drive to the airport and and within walking distance to Hilo. It is right on the bay and you can hear the surf. It lulls you to sleep at night. The rooms were spacious and beautifully decorated. The breakfast was set out for us each morning and we could eat on our deck overlooking the water. So peaceful. Tina was helpful in directing us to local snorkeling spots. She also provided a great tour book- Hawaii Revealed- to help us get around. Our stay was so great I just didn't want to leave.
2.8 on February 14, 2013
Conveniently located near downtown, we enjoyed the Bay Room which opens directly on the Bay and probably has less frog noise than rooms with more nearby vegetation. But if you have the windows open, I suspect you are going to hear frogs most anywhere in the Hilo area. The host was polite although we saw little of her. Breakfast was mostly self-serve, motel style, although we did enjoy eating it on the Lanai in the privacy of our room.
5 on February 06, 2013
The Bay House was clean, the room was exceptional, breakfast on the lanai overlooking the sea, excellent location, friendly hostess ... good stay.
5 on February 04, 2013
We spent 3 fabulous nights at this exceptional bed and breakfast. The setting is lovely, overlooking Hilo Bay. Breakfast on your own private balcony facing the ocean is relaxed and peaceful. Breakfast includes any or all of the following, being papaya, pineapple, scrambled eggs with potato, hard boiled eggs, yogurt, granola, toast, and a delicious banana bread. This B&B is set up as a private wing of a beautiful home. This allows guests to interact with one another or maintain one's space. The rooms are tastefully decorated and the beds very comfortable. TV and wifi are available. Bay House is an easy walk to town. It is centrally located whether heading to the Volcano National Park, Akaka Falls, the spectacular Hawaii Tropical Botanical Gardens, or to the Pacific Tsunami Museum and fun farmers market. We would have loved to stay longer and would readily return. My husband considered this or a hotel stay. He made a great choice!! Stayed January 2013
4.2 on January 25, 2013
Near airport and good view of the bay. Very homey. Tina was very nice and helpful.
4.0 on January 14, 2013
The Bay House was a pleasant surprise! As typical hotel goers, we needed to search outside of our comfort zone to find a place to stay in Hilo. The room was more than sufficient, super clean, tv included, had one of the most comfortable couches I've ever sat on (seriously!) and bed was very comfortable as well. Tina set out a wonderful breakfast spread in the mornings which included local fare that was delicious. Very private location, yet within walking distance to downtown Hilo. Would definitely stay here again - thanks for everything!
4.8 on November 28, 2012
My wife and I spent 5 nights here, and we have nothing but good things to say about Bay House. Sadly, Tom was sick during our stay, but Tina was wonderful; she was quite friendly and helpful. The room started out very clean and comfortable, and was consistently freshened up for us by the time we returned at the end of the day. The rooms share access to a community area with refrigerator (stocked with juice, condiments, and other useful miscellaneous items), silverware and dishes, etc. The breakfasts were amazing, and consisted of fresh Kona coffee, fresh fruit, bread, and an skillet egg dish--plenty to keep one going during morning hikes at the volcano park. We would highly recommend Bay House to anyone looking for a clean, quiet, and friendly bed and breakfast near Hilo.
5 on November 24, 2012
Tina was a great host. Her breakfast were great. Stayed three nights for our honeymoon. Relaxing, quiet and no frills! Would stay again! Thanks Tina for our our honeymoon gifts!
3.6 on November 08, 2012
Definitely recommend this B&B! In a great location, overlooking the bay and a very easy walk over the 'Singing Bridge' to downtown Hilo. Was a bit worried about the nighttime frogs as I am a very light sleeper, but I didn't even need to use the complimentary earplugs to get a great night sleep! Lovely host who is there as much or as little as you need. Really enjoyed our stay.
4.0 on November 07, 2012
We stayed at Bay House for 5 nights in early October and really enjoyed the stay. We were met by Christine who explained where everything was and how breakfast was served but we were left alone for the rest of our stay which suited us fine. The room was lovely, very comfortable and a fantastic view across Hilo harbour. Breakfast was served daily with small variations every morning but there was always plenty and the kitchenette had facilites and food provided to make extra toast and drinks which was useful. The whole place was kept very clean and our room was always serviced very quickly while we were out and about during the day. The box of chocolates was a lovely little extra. I'd point out to anyone staying that there is the occassional aircraft going over but that's the same in most of Hilo as the airport is adjacent to the city. The frogs are noisy but I had 5 wonderful nights sleep and found the frogs and the sound of the waves outside seemed to help me nod off every night! Well recommended to anyone.
5 on October 28, 2012
It is always a pleasure staying at The Bay House. This trip was our eighth visit and it is all ways a treat. It's paradise..!!
5 on October 24, 2012
A very nice B&B with every comfort you could need. If you're in Hilo, stay here. The owner, Tina, is super-nice and prepares a wonderful breakfast every morning for you to eat out on your private balcony. Parking is available for guests. There are very loud crickets in the trees outside, but Tina provides earplugs on the night stand. It's actually kind of soothing to be honest. Once we were asleep, we stayed asleep; the crickets didn't wake us, so don't worry about that. Very nice view from the balcony. Very good central location for excursions and going into town also. Highly recommended!
4.6 on October 22, 2012
Bay House is a gem of a B&B. The Harbor Room was incredible and had great views of the bay. It was great being able to have our breakfast basket out on the private lanai and just take in the views. I would definitely recommend staying at this inn. Tina was very welcoming and we had a great time. Thank you so much Bay House!
5 on October 13, 2012
Stayed here in August for 5 days and loved it from the moment we arrived. The rooms are as beautiful as they look on the website. Only 3 guest rooms and we never heard any noise from the rest of the house. We mainly dealt with Tina, who is down to earth and warm but went above and beyond to assist us (e.g. driving us out to the airport to pick up our rental car). The breakfast was yum (choice of breads and cereals, with a platter of fruit, cake and eggs every day) and we were impressed by the bathroom products (including Aveda). Definitely recommend this B&B.
4.4 on October 06, 2012
Great spot, freindly host & hostess Breakfast scrumptous Convenient to town Very Clean
5 on October 05, 2012
This B&B perfectly capped off a week's stay on the Big Island. Over two nights, I greatly appreciated the room's cleanliness, comfort & view, not to mention the hosts' generosity and friendliness. Ideally situated within walking distance to downtown Hilo as well as en route for additional exploration along Rt 19, this spot made it easy to appreciate the Eastern side of the island. Thank you Bay House!
4.2 on September 26, 2012
The Bay House was a gtreat place to end our trip to Hawaii. The room was large and beautifully furnished. The balcony overlooked the bay but was very private with greenery all round. The owners were extremely accommodating but definitely gave us plenty of privacy. They even supplied ear buds for the noisy frogs! Thanks Tina and Tom
4.6 on September 19, 2012
Bay House is the perfect place to relax after a day exploring the big island, very convenient to downtown Hilo yet extremely private. The rooms we had were very clean and comfortable, the service top notch, and the breakfasts were a delicious way to start each day.
4.0 on September 17, 2012
It's a nice place very close to Hilo and attractions on that part of the island. The rooms were nice and clean and the breakfast was good. It's a good value for money.
5 on August 15, 2012
Great place to stay. We were in Hilo for 4 days and Tina and Tom's place was wonderful. The rooms were comfortable, clean and the view was fantastic. We were a party of 4 and our rooms shared a very nice size lanai that we could sit and enjoy our wonderful breakfasts together on. The location was perfect. Not far from the airport, downtown Hilo, Volcano National Park, etc. The frogs at night were very loud but it didn't bother us at all. They provided ear plugs if we wanted but we didn't use them. Would recommend the Bay House.
4.2 on August 07, 2012
Christine and Thomas were pleasant and helpful hosts; not overbearing, but there when we needed them. The two rooms we rented (Bay and Harbor) were delightful, and had great ocean views. Just after we left, we got a call on our cellphone from Tina that my wife had left a robe there. Tina also said that if our daughter (age 18) needed anything while she was spending the summer in Hilo on a research interniship, she could call them anytime. This meant a lot to us.
5 on August 01, 2012
My wife and I stayed at the Bay House on Hilo Bay at the end of July for 4 nights. Tina, the proprietor, was welcoming and friendly. She made sure our stay was comfortable and convenient. The views of the bay from our lanai (we stayed in the Palm Room) were fantastic. The only downside for my wife was that there was no air conditioning. We kept the windows open with a large ceiling fan moving the air. She said she felt "clammy", but I didn't have that problem. There are also loud frogs that sing all night, but interestingly, it did not present a problem, since they lulled us to sleep. Overall, a wonderful, relaxing stay with a very attentive proprietor. Definitely recommend the Bay House for a great Hilo stay.
4.8 on July 18, 2012
Tina and Tom showed us excellent hospitality, room was immaculate, bed was comfy, ocean and frog sounds were soothing. Tina even hooked me up with some ice packs when I tweaked my knee running around Hilo. Breakfast was cool, always fruit, sweet bread and some kinda specialty breakfast item like a mini omlette or something. I think they also just redid the rooms because they look way cooler than on their website. Just bring your own bath products, they have terrible minty soap with random religious propaganda on the label. I know, super weird. But still, five stars. Outstanding.
4.6 on July 13, 2012
That B and B would be absolutely perfect if acces to the ocean would be possible -but unfortunately it is impossible there-and if the noise of the frogs would disapperar to allow taking advantage of the song of the ocean waves.
4.8 on July 07, 2012
Great location (except for the frogs). Very clean. Hosts are okay. Bring good ear plugs for the frogs (the soft silicon work best); close windows; put pillows under and on top of head. You will adjust.
4.8 on June 11, 2012
A very good stay, the room has a fabulous view on the sea and the plateau of the breakfast is really great Surprised go will be you Valerie and Franck
3.6 on June 05, 2012
Overall very good. Nice rooms, very clean, and the owners are very friendly. Excellent views from all rooms. Some complain about the loud frogs at night but I found the noise enjoyable, they supply earplugs in the rooms if needed. Close to downtown Hilo, 45 minutes on the highway to Volcano National Park. I would stay there again. Watching the sunrise/mornings from the room is amazing.
5 on May 29, 2012
Found this place as an alternative to a hotel... was SO happy we found it. Loved the setting, the quiet location, the easy access to town (and the rest of the island), and the breakfasts were amazing as well. Would highly recommend it to anyone, and would certainly stay again if we are able to go back to Hawaii
4.0 on May 15, 2012
My husband and I wanted a nice, quiet place to stay on the Hilo side of the island for 2 nights while we explored the area. The Bay House was a great choice! It is VERY well located both to the tourist locations we wanted to visit and lots of good dining options in Hilo. Our room was clean, comfortable and very nice. Upon telling the owner we would be leaving to explore the island early on our first day, she kindly set out an easy breakfast for us to take on the road the follow day - very thoughtful. At night you could hear the ocean & sounds of the forest sing you to sleep. Overall our stay was great and I will return to both the Big Island and the Bay House. Thanks!
4.8 on May 14, 2012
The Bay House is a great location in Hilo. Our Hostess was pleasant and accomodating. The whole place was so incredibly CLEAN! Loved the hot tub overlooking Hilo Bay!!
4.4 on May 08, 2012
Lovely spot convenient to everything. Tina was great. Beautiful room and so clean.
4.4 on May 04, 2012
My wife and I had a most pleasant stay at the Bay House B & B. Our room was nicely decorated, the bed was comfortable and the view from our lanai was awesome. Our hostess was very personable, prompt and helpful in telling us telling us where the good restaurants were as well as some of the "must see" places to go in Hilo. I would highly reccomend the Bay House B & B and would certainly stay there again. Randy and Louise W.
5 on April 28, 2012
We found the Bay House B&B to be a perfect place for our stay in Hilo. We were greeted by Tina and entered their spotlessly clean, warm and inviting home. Our room overlooked the beautiful Hilo Bay, we had our own balcony to enjoy the amazing view. Tina and Tom had provided for our every need from a huge comfortable bed to large, fluffy towels in the bathroom. We awoke to find a fresh hearty breakfast waiting for us in the dining room, fresh fruit, homemade muffins and savoury delights. A large bookcase contained local guide books for our use and Tina kindly lent me her own home phone to use my phone card with. The Bay House is close to Hilo town - walking distance and easy to find. Perfect stay! A & T Australind Western Australia
5 on April 18, 2012
My husband and I stayed here on our honeymoon. We flew into town and she allowed us to drop off our luggage early, even though our room wasn't free. We had a zip-line adventure scheduled and didn't want to leave our luggage in the car. When we arrived she took our luggage and even loaned me a jacket! That night when we got back our luggage was in our beautiful room. We got the best night sleep the two nights there than anywhere else on our trip. The breakfast was delicious and just the right amount. We will definitely be back!
4.0 on April 14, 2012
The pictures accurately describe the rooms (except they have been refresshed with new spreads and linens. The location is wonderful - a pleasant 10 minute walk from the town centre. Hilo is delightful community, not to be missed. We spent five nights at the Bay House and were sorry to go. For lunch or dinner try the Cafe Pesto - wonderful!
4.8 on March 10, 2012
We would return to Hilo, just to stay here, listen to the waves, enjoy the view, a two minute walk to town, lovely Hawaiin country decor, fantastic owners..true ALOHA spirit!
5 on February 23, 2012
We had a wonderful stay at the Bay House. This was our second stay here after almost 7 years and the Bay House has kept its high standards. We will definitely stay here every time we visit Hilo and we highly recommend this place.
3.4 on February 18, 2012
We stayed in the Palm Room in February, 2012. I was a bit put off by the Koki frogs churping (whistling) all night next to our bedroom windows the first night. The owners thoughtfully supplied ear plugs, which I used. The second night the frogs were quieter and didn't seem disturbing to me. The room was very comfortable and was tastefully decorated in island decor. I thought the way they handled breakfast was a great idea; and we certainly had more than we could eat of fresh tropical fruits, eggs, cereal, and breads.
2.8 on February 16, 2012
We enjoyed a two night stay at the Bay House. The rooms and bay view are great, even with the noisy frogs! Tina and Tom were very accommodating hosts and we wouldn't hesitate to recommend this B&B.
4.0 on February 13, 2012
The B & B was a highlight to our trip to Hilo. Because we were two couples, Tina removed the barriar on the Lanei. It was gorgeous sitting by the water. At night time because it was cool, the windows could remain open. We enjoyed hearing the water break over the rocks, the breeze through the trees and the coques (may be annoying to some). Tina could not have been nicer and more helpful. Her breakfasts were declicious and her recommendations for restaurants were appreciated. The rooms were supper clean.
4.0 on February 13, 2012
This BnB was our first. What a great first. This BnB was very clean and spacious. The bed was comfy and we slept like babies. The breakfast in the morning was great. We had cereal hot or cold, hard boiled eggs, fresh prepared fruit and a baked good. You could have yogurt, juice and toast also. It filled us up to start our day. We loved sitting on our lanai in the morning having our coffee. The book shelf was full of great local books to help with your planning. You could come and go as you liked because we had a separate entrance to our part of the house. Tina and Tom were there if we needed them and were very helpful but more or less left us alone. I liked that. I loved the decor in our room, I felt like Hawaii.
4.0 on February 08, 2012
We spent our first two days on the big island in Hilo exploring the nearby Volcano National Park. We spent more time here than planned because my husband had to work, but it was a great location to spend some extended time taking advantage of their wi-fi, and lounging in the hot tub out back overlooking the ocean. The owners made us fresh coffee and were generally gracious and kind, and the property is very well maintained. We would stay here again most certainly!
3.4 on February 07, 2012
It's a lovely house right on the bay, within walking distance of Hilotown. The breakfast is in continental style which would have been fine, but the items served should have been a bit more diverse and of a little better quality.
5 on February 02, 2012
Our stay here could not have been any better. Everything was perfect, as stated/shown on their website. Most importantly, it was sparkling clean! We had an early flight off the island and they provided breakfast earlier than usual, which was very much appreciated. We would highly recommend them. I am sure we'll be back.
4.0 on January 29, 2012
If you are looking for clean, spacious, quiet and convenient lodgings - this is the place. The reason you come to the Big Island is to avoid the urban hustle and bushel. And if you have done so and want to avoid the “Resort” atmosphere – again this is the place. The rooms are impeccably clean, a fresh sea breeze always available, a view that is right out of the travel guides, and beautifully decorated. Plus for a B&B – your own private bath. Hilo is a quaint little place, walking distance to some fair food, small shopping area and a cool coffee stand (Hilo Sharks Coffee). Nothing fancy, but also no crowds and little traffic. You can relax and do nothing. You can sit on your private lanai or in the hot tub and watch the fisherman in the bay on their boards and small boats. The “Breakfast” – of the B & B is fresh, adequate and surprisingly pretty unregulated. Just take your room’s serving (ready at 7:00) to “your” lanai and eat at your leisure – no sit down 7:00-8:00 AM deadlines. And there is a “Frig” and “Micro” available for your use. This is your base camp – an hour or two gets you to the sights, sounds and glamour or the Island. You can hire, take or drive yourself to the touring opportunities. Your host Tina will provide you recommendations and guide lines. If you’ve come for the” lava” (as we did), there are lots of fields to view – but alas, none were orange or moving during our stay. We did however see the “Glow” on an evening excursion to Volcano Park. Highly recommended – want a view? Try “Google Earth” and take a street level tour…………………..
4.4 on January 26, 2012
This B & B was exceptionally managed by the owner Tina. She was a lovely hostess and made sure my food needs were all met (I am gluten-sensitive). The rooms were impeccably kept, spotless and really comfortable. The home was located within a 5 minute walking distance of the main Hilo area, and well within a short walk of several decent dining options. I stayed in the Palm Room. My only complaint was the proximity to traffic noise from the main road, but that was managed by a very solid palm frond border on their property, and by closing the windows on that side of the room for the night. The other two rooms were on the ocean side and did not have any windows on the road side of the house. I highly recommend a visit here!
3.8 on January 03, 2012
Room was clean and comfortable. Breakfast was very tasty! The umbrellas for the guests saved us from getting soaked.
4.4 on December 10, 2011
Beautiful location overlooking the bay at Hilo. Walkable to downtown and restaurants. Very nice room with lanai.
4.0 on December 09, 2011
We stayed in B&B for 2 nights,great location, nearby center of town overlooking bay, set up in lovely tropical garden. Room is specious, nicely decorated. Would definitely come back again.
4.2 on December 03, 2011
As a first time guest at a B & B, we did not know what to expect but our stay at the Bay House could not have gone much smoother. It had all the comforts of home plus the sounds of Hawaii (frogs and surf). The bed was very comfortable, the room neat and breakfast was wonderful with Kona coffee and Earl Grey tea for the missus. I would absolutely recommend the Bay House to anyone looking for a quiet non resort experience.
4.0 on December 02, 2011
Tina, the manager, is a bundle of joy to visit with. She puts out a sumptuous morning meal of fresh local fruit and all the fixings on individually prepared trays to take your room. All that we could want. Fresh hot coffee and linen napkins, and the other amenities, including the wonderful room are a touch above other B&B's by a long shot. The Room we had for two nights had a view of Hilo bay and at night, the moon reflecting from the dancing water, left me stunned. a perfect place to stay when in Hilo. John and Joy Taylor of Grants Pass, OR.
5 on November 25, 2011
This was a lovely stay in Hilo. The rooms were great and the breakfast plentiful. It was wonderful to overlook the ocean and hear the waves. Really good value.
4.0 on November 19, 2011
The rooms are welcoming and of a good size, have their own private lanai from which to view the bay, the bedding and linens are comfortable. The outdoor jacuzzi, which is very clean, provides a welcome relief from the days adventures and to view the bay and the stars at night. Breakfast is plentiful and delicious and organised so that you can dine in your room. Great location being 5 minutes walk from Hilo shops and restaurants.
3.4 on November 13, 2011
This is a great place to stay in Hilo. Very nice accommodations and so close to everything. We had beautiful views of the bay and I thoroughly enjoyed my short stay there. I wish I could be there now, lying in the comfortable bed at night with the cool breeze blowing through the windows and listening to the coqui frogs. Sure bliss!
5 on November 12, 2011
I stayed at the Bay Room, the room has been improved from the on-line show. It was really a surprise when I enter the room.
3.4 on November 05, 2011
Beautifully decorated and very comfortable toom with nice deck overlooking Hilo Bay. The cold breakfast is put out for guests to pick up and take back to their room. Nicely done with lots of fruit, a piece of cake and hard boiled eggs and cereal available. Fine for a couple of nights but would be monotonous after that. Owners were rarely seen and, after much door bell ringing and knocking we checked out without seeing them before our departure.
5 on November 03, 2011
The best word to describe our stay is "fantastic" could not be better.
4.8 on November 01, 2011
From the moment I pulled into the driveway of the Bay House, I knew my stay was going to be a great one... and it was. From the comfortable beds to the beautiful views from the lanai, the rooms were everything you could ever want while on vacation. The owners were a delight, helping me with everything I needed, and the breakfast baskets each morning were stunning, with a fantastic variety of fruits! I woke up each morning to sun and birds, and fell asleep each night to the gentle chirping of frogs. My only regret is that I didn't stay here longer!
4.4 on October 25, 2011
The Bay House B&B is in a good location from town, pretty setting and nicely decorated. Our room was very clean and the Harbor setting was very pretty. Tina is very personable and provides any information you need. She was enjoyable to visit with. Her continental breakfast was excellent and the breakfast spread was more than what we could eat. We had time to walk to town for the Farmers Market and enjoy some of the local offerings. We would diffinitely come back to this B&B next time we visit Hilo!
3.8 on October 08, 2011
Very clean, and comfortable, beautiful views, friendly hosts. Enjoyed our stay very much!
4.4 on October 07, 2011
Beautiful room with a gorgeous view. The house is lovely. It was a little difficult to find the sign was on the gate that was swung into the property. Also there wasn't clear instruction of where to check in. Breakfast was delicous and filling. We would definately stay again and recommend to others.
4.2 on September 24, 2011
Very nice. My husband and I were wondering about the ear plugs at the bedside. But when the night came our question was answered by the singing frogs (O: Thankyou for the wonderful hospitality and the delicious breakfast!! Not to forget the chocolates. 9/19/11 Ryan and Becky Bryant/krebs
4.0 on September 24, 2011
We stayed in the Palm Room. The room is excellent: surrounded by plants, the only thing you hear is the surf of the ocean. There is one little remark: the window shades need an upgrade, the window sills were a bit dirty and in some places a bit of paint wouldn't hurt. Breakfast is excellent - the first time I have encountered a healthy breakfast in the US! Fresh fruits of excellent quality! No greasy eggs or bacon, just good, wholesome stuff. The Bay House is within easy walking distance of downtown Hilo, and is an excellent departure point for Volcanoes National Park, Mauna Loa plantation, and Waipio Valley.
5 on September 23, 2011
We loved this beautiful, scenic b&b in Hilo! While we weren't fans of the city itself, we couldn't have asked for a more lovely place to stay, nestled among trees, on the bay, with the sounds of singing birds lulling us to sleep. And the breakfast basket in the morning, filled with baked goods and fruit, was delicious. One caveat is that because of the setting there were mosquitoes outside, so if you want to take in the sunset on your lanai and relax a little, you might want to take some precautions.
4.6 on September 13, 2011
Spent two nights at the Bay House Bed and Breakfast. Absolutely delightful and charming place. Well decorated, good location, and beautiful views. The bed was very comfortable and it is immaculately clean. Breakfast in the morning was waiting for us and always good. Remember, however that you are in the tropics and will experience some colorful sounds from nature. Actually, it is very soothing and peaceful. Would totally recommend it and would gladly stay again.
3.6 on September 08, 2011
My husband and I spent three nights at the Bay House in the Harbor Room. From the outside it looks like a standard house in the neighborhood, but the rooms and the interior common area were just what you'd expect a B&B should be. Not cheesy and overly decorated with frilly prints and pillows, but simply and nicely decorated. The bed was super comfy (the pillows were quite lacking in volume though). The bathroom in the Harbor Room looked the smallest of the three rooms but it was fine. The room itself was fairly large and the lanai had a wonderful view of the Bay. Breakfast was simple pastry and fruit. The hosts were friendly and helpful. We didn't run into any problems with the room. (I read and have had friends tell me that Hilo has a humidity problem that results in mildew in some places, but this place was clean and airy.) Even the coqui frogs and the waves were consistent sounds to lull us to sleep. Wonderful stay!
5 on September 06, 2011
I am so glad we chose the Bay House for our stay in Hilo. The room was beautiful and the balcony right across from the ocean. The breakfast in the morning was delicious and the owners very nice and helpful. The location was perfect, as it is walking distance from downtown Hilo where all the restaurants and shopping our.
4.2 on September 04, 2011
We really enjoyed our stay at the Bay house. Christine is a great host who values great comfort and warm welcome. She takes great care of her guests and makes them feel everything is taken care of as 'by magic'. The rooms are perfect and the huge local breakfasts on the lanai overlooking the bay is unforgettable. Thks again!! We'll come back!
5 on September 01, 2011
We've stayed for 2 nights in this beautiful B&B!!!! The location is very convenient - in walking distance of downtown Hilo and there is parking available onsite. We had the Palm Room, which looked out onto the ocean; it was bright, spacious, and spotlessly clean with typical Hawaiian furnishings. Breakfast was a delicious variety of fresh fruit, hard boiled eggs, yogurt, toast, coffee, juices. We absolutely loved eating out on our private lanai!!! The owners are friendly and very helpful :) We would higly reccomend this place!!! If we ever came back to Big Island, we would stay there again without any hesitation! Mahalo!
3.6 on August 31, 2011
This is a wonderful bed and breakfast. It was comfortable and the owner was super helpful. The only negative was the noise at night from the night time critters outside our window. They are loud and if you're a light sleeper you'll need the ear plugs that are provided.
4.8 on August 18, 2011
One of the best B & B's we've ever had the pleasure to stay at. Excellent in every way. The owner, Tina, was friendly and helpful. Each of the three rooms was beautifully decorated, with everything you could want, including comfortable seating and a private lanai. We didn't try the hot tub, but it looked inviting. The beautiful location, overlooking the sea just outside the Hilo business district, was very also very convenient to town and to the airport. Hilo itself was a pleasant surprise. It was a real Hawaiian town, not a cookie-cutter resort area, and we enjoyed the Farmer's Market.
4.6 on August 06, 2011
It was a wonderful stay in Hilo with a very nice room and excellent ocean view. We could have breakfast with fresh local fruits in the Lanai, watching early paddlers trying to catch the first morning waves. The room was elegantly decorated with really high quality furniture. Several Big Island travel guides were available for reference, together with free Wifi access and recommendations from the landlady, we had a wonderful stay.
4.4 on July 30, 2011
The Bay House Bed and Breakfast has a beautiful ocean view with the constant sound of the waves hitting the shore. It was very relaxing.
4.8 on July 21, 2011
We just returned from a stay at your wonderful bed and breakfast. Tina, Tom and family are terrific hosts and work hard to assure a gloriously comfortable stay. The rooms are very tastefully decorated. The breakfast on the lanai put you in the total "I'm in Hawaii now" zone. We especially loved the Dr. Brommer soap in the bathroom. I'm still feeling the tingle today. Tina pointed me in the direction of the farmer's market. It was a real treat. Thanks Tina for all of the little touches that made us feel special and welcome. I will come back to your home anytime I am in Hilo.
3.6 on June 11, 2011
Beautiful views of the bay and within walking distance of town and the farmers market.
4.8 on May 31, 2011
The Bay House was wonderful. Perfect location right off Hilo Bay. Room was great and the view was Spectacular. Breakfast was great and nicely laid out. Would highly recommend a stay here.
4.4 on May 28, 2011
Great B&B, right across the bridge from downtown Hilo. Walk to dinner, parks. Tina was great in making accommodations for my strange breakfast schedule. Would highly recommend!
4.8 on May 24, 2011
The reality was consistant with the website. Beautiful view, right on the ocean, great decorating, nice fresh fruit for breakfast. Location is very convenient. Very friendly host.
3.8 on April 26, 2011
Our stay at Bay House was exceptionally beautiful. We enjoyed the view of the bay on our private lanai. Our breakfast was simply wonderful with fresh fruit from the island. My favourite touch was the smell of Jasmine and Gardenia from the property.
3.0 on April 26, 2011
Used "Harbor Room." Nice view. You eat breakfast on your own lanai which is nice in one way, but I miss eating and talkng with others communally. They proviced earplugs, not for airplance noise, but for the quoqui frogs. We didn't use them though.
4.2 on April 24, 2011
Very pleasant rooms, great location--secluded, close to nature, yet convenient to town and sights, including Volcanoes NPHosts were very friendly but not intrusive. We'd definitely stay there when in Hilo.
4.4 on April 20, 2011
We stayed in the harbor room and really liked it. Super clean, great view to hilo bay. Breakfast was great and plenty, and the inkeepers are great people.
4.4 on April 12, 2011
beautiful home, right on ocean. room a bit small, but gorgeous....breakfast wonderful--fresh fruit, cinnamon rolls, etc. grounds lovely, with lots of plants...
5 on April 12, 2011
My five day stay was exceptional. Would recommend the Bay House to all.
4.4 on April 07, 2011
My husband and I just spent two beautiful nights at the Bay House B & B in Hilo. We are seniors and this was our first time ever at a B & B. We enjoyed the prepared breakfast every morning on our private lanai overlooking the bay. It included wonderful fresh fruit, pastries plus other items and freshly brewed Kona coffee to get us going. The bed was so comfortable and the room beautifully decorated in a Hawaiian style.
4.0 on April 02, 2011
We stayed at the Bay House in Hilo in late January 2011. It is a 5 minute walk into DT hilo across the bridge. Our room had a terrific view of the Bay. We enjoyed having breakfast on the lanai in the morning sun. cinnamon rolls and tropical fruit were tasty. The fridge had other healthy snacks such as yogurt and hard boiled eggs, and bread and cereal were also available on the kitchen counter. The room was well kept and clean and other guests and innkeeper were friendly and helpful. We would definitely stay here again.
4.0 on March 16, 2011
The palm room is beautifully appointed and spotlessly clean with ample bathroom space. Tina was extraordinarily helpful with personal needs and prepared a delicious breakfast. The bed was a tad too soft for my sensitive low back but overall this B&B was far above average. Ron Davis
4.6 on March 13, 2011
We have stayed at half a dozen places in HIlo and this is by far the best. We enjoyed the great coffee and fruit at breakfast but would have liked some adult cereals among the cereal choices. We plan to make this the headquarters of out annual visit to Hilo.
5 on March 09, 2011
Rooms sit right on the water. We watched the cruise ships come in, paddle surfers, kayakers, all morning out on the bay from our guest room lanai. The rooms are spacious and Hawaiian themed. Coqui frogs are loud, but they did not bother us. Breakfast consists of fresh tropical fruit, bread, cereals, yogurts and cooked eggs. We ate buffet style and took it back to our room to enjoy the view and activity on the bay. Hot tub is a must. Would stay again.
3.6 on March 09, 2011
View from lanai was outstanding as was the location. Just a short walk to downtown shops and dining. Room decor was very attractive with good furniture pieces and room for suitcases.There was not a lot of storage space for clothing in the Harbor Room and bathroom was serviceable but quite small. Palm Room suffers from traffic noise but is larger and has more bathroom and storage space. Harbor Room has the best view. Our hosts were friendly and available for advice but didn't hover and let us set the tone for how much contact we wanted...an attitude we appreciated. Only a cold breakfast is available but it is served early and there is wide variety. Baked goods were adequate. Fresh fruit every morning was delicious, attractively presented and abundant. In a city where it rains a lot the covered parking was a plus. The Bay House is definitely a spot we would not hesitate to book again.
3.2 on March 05, 2011
Nice and private, with minimal interference from the innkeeper. We're not into sitting with strangers and chatting at breakfast. It's nice to just go get your breakfast whenever you want and take it back to your room. Beautiful views.
4.4 on February 23, 2011
We stayed five nights at The Bay House. Our room, The Bay Room, has a beautiful view of Hilo Bay. All three rooms have private lanais. Sounds of surf and birds. Delicious breakfasts with lots of local fruits and homemade baked goods. Rooms are lovely. Staff is exceptionally nice. It's also walking distance from downtown Hilo. Hard to think of how it could be better.
4.2 on February 12, 2011
Only one problem, the hot tub was not open consistantly for our use. Otherwise, this is a very nice place to stay and is close to downtown. It looks just like the photos on the website. The owners have done a nice job of providing a comfortable place to stay.
The hot tub is available pretty much all the time, except during thunder storms. If the cover is shut, don't let that stop you from enjoying it. Just flip the cover over and close it when you are through.
- Tina Jimenez (innkeeper)
4.8 on February 01, 2011
We spent 2 nights at Bay House B&B and wished we would have stayed here longer. This was much more peaceful than staying at a resort. We would highly recommend this bed & breakfast and would definitely stay here again. Great location if you want to go to Volcano National Park. Wonderful view from the room. Nice lounge area with a couch and books about the area restaurants and things to do. Great breakfast assortment - consisted of fresh fruit, juice, coffee, tea, cereal, hardboiled eggs, bread, and baked item. Microwave, toaster and refrigerator for guests to use. We would take our food to our private lanai each morning and eat overlooking the bay. At night we could hear the waves crashing and the frogs (lulled us to sleep each night). There are ear plugs in the rooms in case guests need them. Private entrance, private bath, beautiful rooms/view and extremely clean. Stay here if you get a chance - you will definitely not be disappointed. Mahalo!
5 on January 31, 2011
Bay House B&B was a great place to stay in Hilo. My husband and I were very pleasantly surprised with the great hospitality, accomodations, view and the breakfast was great.
4.8 on January 23, 2011
Beautiful room with an even more beautiful view of the bay with a lovely breakfast tray.
3.2 on January 17, 2011
We spent two nights here in January 2011. The B&B is just a few blocks from downtown Hilo and is situated directly on Hilo Bay. Each of the three rooms has direct water view and a nice big lanai. The building is far enough off the road as not to have much traffic noise. The building has no grounds as such but does have a hot tub which is also directly on the bay. The morning breakfast consists of a basket of fruit and sweet rolls, everyone can help themselves to cereal, yogurt, toast etc from the front kitchen like common room. You take your food back to your room/lanai as there is no other eating place. The place is very convenient to all the activities around Hilo and was only a few minutes to the airport when we left.
4.2 on December 27, 2010
The room was lovely and quiet, except for the very loud coqui frogs. Breakfast was delicious and plentiful. We didn't see much of the other guests and the owner, but when we did they were very friendly. This is not the kind of B&B where you sit in the dining room and hang out with the other guests, it's very private. We would definitely go back if we were visiting Hilo again.
5 on November 24, 2010
We've stayed at many B&B's and this one rates as one of the best -- Hilo is a sleepy place with not too many good hotel options -- While other B&B's might be rated higher, this place is a gem -- Tina was wonderful to deal with and was helpful during our visit -- The rooms are just as advertised on their website -- Wonderful -- We would not hesitate to recommend this place to our best friends -- Thanks Tina -- Look forward to coming back in the future -- Donna & Georges, Southern Cal
4.6 on November 20, 2010
My husband and I stayed 2 nights in the Bay room at the Bay House in early November. It was wonderful. I have never been a B&B kind of girl but we wanted to stay in Hilo for 2 nights and visit HVNP and I wasn't impressed with the hotels in the area. I loved this place. Tina ,the innkeeper, was wonderful. She was there but not in your way. The rooms were private but you did have the chance to meet the other guests if you wanted to in the common room while everyone was getting their breakfast. Now that is where the treats really began. Tina prepares a basket for each room with fresh baked bread (ours were banana one day and lemon the next) and delicious ripe sliced fruit. The coffee pot is loaded the night before so the first one up brews the coffee. We ate breakfast watching the sunrise over the water. We spent most of our days visiting the Volcano and sights in the area so we weren't in the room much during the day. One of the other nice things was I had read that there was no food available at Volcano National Park so before we left we made peanut butter and jelly sandwiches and took them with us. Also, when we arrived, there was a box of chocolate covered macadamia nut turtles on our bed. This was a wonderful surprise!
5 on November 03, 2010
Wow what an experience. The room was as displayed on the internet, the breakfast was beyond expectations and you didn't need lunch after that. Our host, Tina, well what can one say, she was more than accommodating and just so friendly and helpful catering for our every needs even a special breakfast juice request. Apart from the frogs (Tina provided excellent ear plugs however after 2 nights you get used to them) the place is idyllically peaceful and quiet although just a hop and step from town. The view of the ocean from the balcony and the cruise ship and the spa which unfortunately the rain prevented us from indulging in. We would recommend our friends to stay there when visiting Hilo.
4.0 on September 13, 2010
We were right on the bay in Hilo. A short walk to downtown and still very peaceful. Tina was an excellent host. Breakfast was simple yet very well prepared. Would visit again. Cliff & Beth