4.8 on July 12, 2017
The Mermaid and Alligator was absolutely beautiful! The home's decor and artwork was a joy to behold. My wife and I stayed in the Garden Room and enjoyed waking up in the morning and looking out onto the lush and well-maintained tropical garden. The room was a bit smaller than I expected, but quite adequate for our use. Have to remember, this house was built in 1904 and individual rooms tended to be on the smaller side. The room looks just like the photos on the B&B's website, as dos the house and gardens. As beautiful as it was, we did not spend that much time in the room. When we returned from a day of touring, we spent our time in the garden. Our go-to spot was a couple of lounge chairs that were by a fountain in the rear part of the garden. Listening to the trickle of the fountain and downing a glass or two of cool water, soda or lemonade was so very relaxing. Geri, Rebecca and Victor were amazing. They each provided excellent tips on places to go and things to do. They know their stuff. We were never disappointed. I also need to give a tip of the hat to the housekeeping staff. They keep the entire place spotless. The afternoon lemonade break and later wine break were well received after a hot day on the town. We thought the breakfasts provided an excellent way to begin the day. Each day, they prepared something different. The breakfasts were simple affairs which is what my wife and I enjoy. While in the old town area, it is a bit of a walk to the Mallory Square area (about a mile) and can be tiring on a hot day. You might want to opt for a bicycle. Having said that, if I ever go to Key West again, which I hope I do, I'll definitely make reservations here.
5 on June 28, 2017
This is the best place to stay if you visit Key West. We stayed in the Garden Room and it was absolutely beautiful. The room was clean, spacious and we loved the glass shower. The staff is wonderful. They tend to your every need. The grounds are beautiful and relaxing. We enjoyed the wonderful breakfast and afternoon snacks. Thank you Geri and Victor for making our stay memorable. Neal and Petrona
4.2 on April 20, 2017
my stay at the mermaid and alligator was one of the best vacations I've had in a long time.the staff was helpful,pleasant and non intrusive. it is a place you can get away to relax,regroup and renew your energy. it has a serenity and quietness that you can absorb. it is like being in an enchanted garden.
4.4 on March 28, 2017
Where to EVEN begin! I wasn't sure what to expect when I arrived at the Mermaid & Aligator. I had never stayed in a bed and breakfast before. Well let me tell y'all something, I was in paradise!! The house was just up my alley and Geri was EXCEPTIONAL! From a kayaking to lunch on Sunset Keys, she handled it all. The 3 women who do the cooking and cleaning, and I'm sorry I don't recall their names, they were fabulous. Victor and Rebecca were both delightful. Breakfast every morning was wonderful and blissful sitting outside amongst the other guests. CAYA, the wonderful dog that comes to the house daily, was always a treat to see. Oh I could go on and on about how wonderful my stay there was. I highly recommend staying there.
4.4 on March 21, 2017
My husband and I stayed in the Key Lime Cottage for 3 evenings and could not have been happier. It was warm, inviting and a lovely way to end our vacation. Breakfast was really nice and the coffee quite good. We were within walking distance of all old town Key West has to offer, yet our evenings were quiet in the Cottage. Book quickly as they fill up fast. We were lucky to get the Cottage as all other rooms were booked and it turned out to be the best match for us!
5 on March 13, 2017
This was our first time at the Mermaid & Alligator. My husband and I enjoyed ourselves so much. Everyone is friendly, helpful, and caring. Our room was spotless and in fact the whole place is spotless. The gardens are beautiful and relaxing. The breakfasts are first rate - no need to go elsewhere. In fact we found ourselves talking about what the next day's breakfast was going to be!! Geri and her staff will make any reservations you may want during your stay and will recommend restaurants and sights based upon their experiences. Many of the guests are "repeaters" which tells you something about the place. Yeah - we will be repeaters next year as we have already reserved our room !!
5 on February 27, 2017
Clean, lovely room and out door area. Friendly manager and help. Very pleasant atmosphere. Would love to go back every year and stay at the Mermaid and Aligator. Have reccommended it to friends and family. Kay from MO
5 on February 11, 2017
We have been staying at B&B's across the US , Europe and New Zealand since the early 1980's. Our recent stay at the Mermaid and Alligator in old town Key West was one of our exceptional stays. . It was our first time there and has been on " our list". " As we had driven from the western mts of Colorado,, we had our own car which we parked at the Inn when we arrived and never had to drive anywhere the entire 4 day stay. The Inn is located close enough to Downtown as well as the docks , good restaurants, museums etc to,walk everywhere. However, once inside the magic serene, beautiful, gardens, and well appointed gracious house you are instantly transformed into,a lovely retreat of peace and comfort.Geri and her staff were very attentive and the breakfasts were amply yet nicely presented in the garden each morning . We stayed in the SunRoom upstairs .while not spacious , the room was very pretty and had a private sundeck, and each morning we awoke to looking at a full wall of windows into the trees and gardens below . If you are a purist of B&B's I highly recommend the Mermaid and the Alligator.
4.8 on January 21, 2017
The house gives you that Key West vibe. Super friendly and helpful staff and the rooms are very comfortable. Located within walking or biking distance from everything. We will make the Mermaid & Alligator our home in Key West!
4.6 on November 08, 2016
We stayed here based upon some reviews and pictures we saw on this website. This was the first time using this site. We originally planned to stay just 1 night but fell in love with The Mermaid and felt so comfortable there that we decided to stay an extra night. Luckily they were able to accommodate us though we had to change rooms. No problem, the second one was even nicer than the first. And the first room on the 2nd floor of the house was beautiful. Location is perfect. Close to Duval street but far enough away that it was very quiet. Rooms were done in typical and tasteful tropical style. Plush towels and bathrobes were provided. Our delicious hot breakfast was served in this beautifully landscaped garden every morning. Wine and snacks were available in the late afternoon. Staff made you feel warm and welcomed. They were also very helpful in making arrangements for sightseeing and restaurants. We loved this place and can't wait to come back!
5 on May 04, 2016
Outside of the Mermaid & Alligator being perfectly picked-up bright & beautiful, as all All staff are too, the location made it a delightful walk Everywhere. I hated missing breakfast but they made a fisher-person out of me! Once I walked to the boat launch, I met Captain Todd, whom Mermaid & Alligator scheduled Just the evening before--I even knew the professors Cap. Todd knew here at UT! How perfect is that! The marlin fish did not quite make it in yet, wish I could be there when they arrive....and repeat the whole trip; 3 nights not enough! ~never a bad meal Anywhere~ (just ask Dean &/or Paul for suggestions)
4.8 on April 25, 2016
Lovely setting, especially for breakfast & afternoon leisure time in garden. Host's thought of every little detail to make stay most enjoyable. Exceeded our expectations.
5 on March 21, 2016
The Mermaid & Alligator set the benchmark for all other B&B to strive for. Both Geri and Rebecca were fantastic taking care of our dinner reservation and helping with places to visit. Caya set the tempo to everything she is truly amazing, who is she she I guess who will have to visit this wonderful B&B.to find out !
4.8 on February 07, 2016
First visit to Key West. Had a great time interacting with other guests and our very attentive hosts. They were always ready to assist with any thing we needed.The grounds and house were meticulously kept and very inviting. Next time to Key West will definitely be staying at the Mermaid and Alligator.
5 on January 24, 2016
The rooms are beautiful, comfortable, quiet, private, and in perfect harmony with the Key West way of life. We have stayed there four times in the last six years, and each time is better than the previous visits. Breakfast is expertly created and available when you want it. Always delicious! The location is quiet, yet a short walk to many local restaurants and historic sites. Be sure to plan ahead as vacancies are hard to come by!
4.8 on January 24, 2016
Dean and Paul have a beautiful place and Geri and Rebecca are absolutely fantastic, they made everything about our stay wonderful ! Judi and I have traveled extensively and The Mermaid and Alligator enabled us to have a wonderful vacation despite rainy weather. We will definitely return. Mickey and Judi Pittsburgh,Pa.
5 on January 15, 2016
We had a great stay at the Mermaid & Alligator in January 2016. Our few days were made all the better from our lovely relaxed and luxurious surroundings. Dean, Paul and their team have thought of everything, down to beach towels and sunscreen, to help make your stay all it can be. Excellent breakfast with savoury or sweet hot offering alternating day to day. Glass of lemonade on arrival in the afternoon or wine later in the day is also a nice touch. We stayed in the Caribbean Queen room which was delightful with its' lush furnishings and wrap around veranda. Many thanks too to Caya (the flat coated retriever) for our games of 'tug' and cuddles!
4.4 on December 09, 2015
Our first B&B experience and it was fantastic. Just the right amount of interaction versus privacy. Very clean place. Beautiful gardens and lovely homemade breakfast each day. Continental breakfast was also available. A nice bottle of wine was out each evening for anyone who wished to enjoy it. We had a beautifully appointed room and a large private balcony to enjoy. Just a great place to stay.
4.6 on December 02, 2015
Just spent 5 wonderful days in Key West at Mermaid over Thanksgiving. The landscaping and decor are absolutely pleasant and romantic. If you cannot relax in this setting ... You can't relax!!! Paul and Dean are very accommodating hosts. Would recommend to any and would stay there again myself.
5 on June 05, 2015
Totally relaxing stay at this charming inn. Friendly professional staff ready to help when needed. Delicious breakfasts served at your convenience throughout the morning in the tropical gardens. Loved our four day stay. Will definitely return !
5 on May 27, 2015
We stayed here for our anniversary and it was perfect! The room, the courtyard, the service and the location were wonderful. We stayed in the Lime room. It is one of t he smaller rooms but we loved it. It's located in the courtyard so we had extra privacy and a great little porch to sit out with our coffee. The room was so clean and the daily maid service was great. They cleaned everyday and replaced all the towels daily. The breakfast every morning was wonderful. It was so nice to start the day in the beautiful courtyard. The employees that work here are wonderful and very helpful. They know the island well and can help book any excursions you may want to go on. I highly recommend this great little place and any future trips to the keys will be spent staying here.
4.6 on April 19, 2015
We were disappointed with the city of Key West (a tourist madhouse but some good restaurants) The Sun Room is up in the palms, like a (tree house) with plenty of sun and a great little porch to relax in. The garden where breakfast is served is delightful with charming accents and foliage galore. The pool is small but deep enough to actually swim in. Inn is across from a church, enjoy the bells! The concierge service is excellent and booked all our dinners and activities; this was special, we stay in a lot of B&B's and innkeepers will help you out but not this level of attention and local knowledge. Worth a visit to Key West to stay here and discover ways to avoid the bad and enjoy the best.
4.2 on April 11, 2015
we spent 2 nights here and thoroughly enjoyed our stay. The very best part were the beautiful and private grounds where we spent several hours just relaxing.
4.8 on March 21, 2015
Fantastic best four days ever!
4.8 on February 18, 2015
What a great four days in Key West! Conveniently located in Old Key West, The Mermaid and Alligator B&B is beautifully furnished and exquisitely landscaped. The hosts and concierges are gracious and helpful and will arrange dinner reservations, taxis, boat outings, etc. Breakfast was always a treat and you have a chance to catch up with the other guests over a glass of wine at 5 o'clock each day. The Mermaid and Alligator is the best B&B we've ever had the pleasure to enjoy.
5 on December 17, 2014
It's not very often that one happens upon a hidden gem, but we certainly did with the Mermaid and the Alligator. The rooms are exquisitely appointed with every ammenity to provide a relaxing, pampered atmosphere. The common rooms shared by all the guests provide a relaxing atmosphere where you have an opportunity to unwind after a day of touring and to view the artwork and artifacts collected from around the world by the owners. The gardens, where breakfast is served poolside every morning, are breathtaking. The entire property is truly a hidden oasis among the delightful craziness of Key West. We cannot imagine staying anywhere else that would make you feel so welcome and pampered. We are anxiously awaiting out next visit.
5 on November 17, 2014
My mother and I visited Key West for the second year in a row this November for our annual mother/daughter getaway and have stayed at the Mermaid and Alligator both times. The second stay (5 nights) was even more wonderful than the first, if that is possible. The rooms are comfortable and the décor well thought out - lots of interesting items to check out during your stay. The gardens and seating areas are filled with beautiful palms and other plants. For an entire week, I awoke to church bells and singing birds as opposed to a clanking alarm clock. Housekeeping staff are meticulous; they don't forget any details when making up your room. Dean, Geri and Rebecca are amazing hosts, and really did all they could to make us feel right at home. They served wonderful breakfasts to us each morning, helped with dining recommendations and transportation, provided a relaxing wine social every evening, and were there to chat and talk about everyone's favorite topic - the resident pup, Caya. We are already thinking about when we will be able to return to Key West, and of course, to this lovely inn!
5 on November 06, 2014
Stayed here for 4 nights in October. Fabulous! We highly recommend this inn. Breakfast each day was wonderful as was the wine in the evening. Everyone made us feel welcome and special. They arranged a sunset cruise and kayak tour for us. Both were outstanding. We will definitely be back in the future.
5 on August 04, 2014
Loved our stay!!!! Couldn't have had a better honeymoon! So happy with every single part of this beautiful bed and breakfast. Amazing hosts, adorable dogs, delicious breakfast, lush tropical gardens. Pure relaxation environment. It was perfect!!! Had everything you need for the beach and makes all reservations for you. Goodies and snacks all throughout the day and wine served at 5pm everyday. They have fresh Costa Rican coffee served everyday which fills the house with the most amazing smells all day. Did I forget to mention that if you don't like your pillow you can choose from 3 other types? It was perfect. We stayed in the sun room and had our own sunning deck which was even better for star gazing. Total privacy when you want it or a community of interesting people to relax in the pool with and have a glass of wine. We made amazing friends on our stay who we will keep in touch with and I just adored Dean and Paul. Such interesting people and conversations. We had an amazing honeymoon and we will absolutely recommend this bed and breakfast to everyone going down. Be back soon, Ashley and Ken Coffin ( Cassells)
5 on July 22, 2014
This was my first B&B experience and let me tell you -- it was INCREDIBLE. From the hospitality to the property to the breakfast, I cannot wait to go back. The staff is so warm and helpful. We planned on going to Blue Heaven for breakfast each morning but after we had breakfast the the Mermaid & the Alligator, our plans changed. The pool was perfect, too. They really take care of everything for you. I absolutely cannot wait to return.
4.8 on July 14, 2014
This was our third stay at the Mermaid & Alligator, and it was better than ever. The hosts are welcoming, the house is beautiful, our room was perfect! The gardens are stunning, and eating breakfast in the gardens is truly one of life's best pleasures. This is one of the most comfortable and elegant places I have ever stayed.
4.6 on July 02, 2014
My wife and I had a memorable stay at the Mermaid and Alligator. The home is beautifully decorated, warm and has everything you could possibly need. The staff goes out of its way to please and helped us with all things Key West. Our room, the Caribbean Queen, was absolutely beautiful. The best feature was the wraparound porch with comfortable furniture and hammock that overlooked the street. It was a great place to relax with a book or watch a storm come through. It was also great to come home to Havana and Caya, the resident canine hosts that could always be found taking a nap or wandering the grounds. Needless to say, we will be back.
4.8 on June 11, 2014
One of the best, if not THE best experience of my life. From the comfortable rooms, to the great breakfast, to the incredible staff who is will to help you with anything! Can't wait to make another trip to key West and stay at the B & B! Me and my partner loved every part of this trip thanks to The Mermaid and the Alligator
5 on May 27, 2014
We are not normally B&B people, but we were given this stay from our kids as an anniversary gift. What we discovered is that The Mermaid & The Alligator is so much more, from the moment we walked through their door we felt at home. Dean and the staff were more than helpful setting up all our reservations, and giving us guidance on what and where to go in the area. The grounds are filled with beautiful tropical gardens with little sitting areas where you can be alone or mingle with other guest over a nice glass of wine they provide every evening. The building is located just off Duval Street a short walk to everything you might want to do. We had a great stay, I can't say enough. Bob & Jeanne
5 on May 02, 2014
We visited the Keys for the 1st time with another couple in March 2014. We picked the Inn based on the reviews we had seen. Wow! We were surprised to find out the Inn was everything we had read about and much more. The innkeepers and their staff could not have been more accommodating. Our only disappointment was we could not stay longer. We look forward to visiting Key West again and staying at M & A. Our thanks to Dean, Paul, Geri, Rebecca and the special residents Havana and Caya.
5 on April 27, 2014
We cannot say enough good things about our stay at The Mermaid and The Alligator in April 2014. The house and the setting is beautiful. There were four of us and we stayed in the very quaint and comfortable Papaya and key Lime rooms. While the doors face the back street, it was still quiet and provided us our own private veranda, however, the settings throughout the garden are so beautiful, we did not spend much time on our 'own' porch. Dean and Paul are terrific hosts and Geri and Rebecca were so attentive to our every need. They took care of so many details, ensured we had reservations for dinners, a sunset cruise (The crew of the Hindu are wonderful and the boat so lovingly restored) and other activities. The breakfasts were delicious and varied. So many little touches, from the complimentary water and sodas and, of course, the daily wine bar. We all agreed that we would return to Key West for the sole purpose of being pampered by the wonderful people at The Mermaid and The Alligator.
5 on April 06, 2014
Cannot say enough good things. The house was lovely and spotless. The garden was a little paradise. Every morning we were treated to a different home cooked meal. The host were available for suggestions for meals and activites. Geri was wonderful! Felt very pampered, yet at home, perfect combination.
5 on March 20, 2014
Stayed for our third time and it is simply wonderful! Would not stay anywhere else in Key West. Can't wait to go back!
5 on November 30, 2013
We spent 4 nights at the M&A and could not have had a better time! From the delicious breakfasts (French toast & Banana Pancakes were fantastic) to the beautiful gardens, our relaxing room, and our afternoon glass of wine, our experience was top shelf! A great location, the M&A is minutes away from any activity in KW! Geri was so helpful in setting up excursions and/or reservations! We'd highly recommend the M&A to anyone looking to get away, relax, have some fun while staying in a slice of paradise wrapped in a touch of home! P.s. If you are a dog person, Caya & Havana's wagging tails always make it a joy to return from any outing!
4.8 on October 24, 2013
Our stay at the mermaid and the alligator was phenomenal. Everyone was so accommodating and the rooms (we stayed in papaya and Caribbean) had up to date decor, comfie beds, and were immaculate. We moved due too our room being booked in advance by someone else our last night. They made it easy and even moved our bags while we were at the beach. The staff made us feel so comfortable at every interaction. Breakfast, fruit, yogurts, muffins, coffee was set out, and then when we were seated offered a hot entree, which was varied but always fabulous. They provided beach towels and beach bags, chilled waters/ beverages that were complimentary and wine at happy hour! They assisted us in our choices for day excursions, and even booked for us. The pool and sitting areas in the garden were secluded fully from the street, we felt tucked in a sacred space, awesome. You won't be disappointed in this B&B, & the location is perfect.
5 on October 17, 2013
Dean, Paul and staff create a wonderful, relaxing, quiet tropical atmosphere. The patio garden is soothing and relaxing.The house living rooms are inviting and cozy. Our bedroom was quiet and comfortable. Our daily breakfast was scrumptious and fresh with a variety of foods to choose from. Havana and Caya provided play fun in the yard. It felt like home.The concierge service was great. It was the perfect getaway and within walking distance to the sights. Without a doubt will stay again the next time we're in town and definitely recommend it to family and friends
5 on October 10, 2013
had a great time ,close to Duval st . a little paradise in picture perfect Key West
5 on October 04, 2013
We have been coming to this great bed and breakfast for years when visiting Key West and have never been disappointed. The place is first rate in all categories!
5 on August 14, 2013
The jewel of key west
5 on August 07, 2013
Best bed and breakfast we have ever stayed at. The Bamboo Room was beautiful and the many secluded sitting areas on the grounds were fabulous. The staff was friendly and very accommodating. We only had time to stay for one night. The following day we left our car parked at the inn while we explored Key West and then walked back to the inn for a rest in the garden and a refreshing glass of lemonade before heading on our way. Can't wait to stay here again.
5 on August 01, 2013
Where to begin?!! We were completely blown away from the time we arrived at The Mermaid and the Alligator! The Inn is beautiful but the gardens are magnificent! We stayed in the Bamboo Room which is a cottage in the gardens and I would not have chosen anything different. We were steps away from everything but in almost complete seclusion if we chose to be. Dean, the owner, is a wonderful host to all of his guests and Geri and Rebecca make you feel right at home as soon as you enter. We were married in the gardens by Geri who took care of every detail of the ceremony from the flowers and photography to the champagne! The photographer, Carol was excellent! She was very helpful and a lot of fun to be around. They all made our wedding exactly what we had hoped for! Cannot say enough about the service there. All of the staff were very friendly and everything is clean and immaculate. The two dogs that live on the property are very well behaved and a joy to be around. We actually stayed an additional night there, not wanting to leave. We will definitely go back. Wish it were tomorrow!
5 on July 28, 2013
This is the most romantic B&B in Key West. We have stayed twice and each time has been wonderful. The most friendly Inn Keepers and staff. We will be staying again in October 2013 for our 25th. wedding anniversary. Until then we just dream of being in Key West and at the best B&B.
5 on July 02, 2013
From the minute we arrived at this charming bed and breakfast, we felt welcomed and knew that our stay in Key West would be memorable. The owners, staff (including the dogs) and food were terrific. Highly recommend.
4.8 on June 18, 2013
Had a wonderful weekend just the two of us. Have already booked the next trip.
5 on June 07, 2013
The Mermaid and the Alligator in Key West is the most incredible bed and breakfast we've ever come across in our travels around the United States! It is a little tropical oasis of perfection in every way. We stayed in the Treetop Suite and the Caribbean Queen Suite and especially enjoyed the large 2nd story veranda with the Caribbean Queen! An amazing property in every way!
4.6 on June 04, 2013
Instantly felt welcome as though we were family. Great help yourself atmosphere if coffee, etc was needed at odd hours, breakfast was always awesome! Outdoor spaces felt like we were in our own Garden of Eden. Can't wait to get back !
5 on May 07, 2013
My husband and I stayed here for an anniversary getaway. The pictures do not lie. We absolutely enjoyed our stay and the service was fabulous. We are definitely going to make this our "go to" location in Key West.
4.6 on April 11, 2013
Each morning you wake up to a wonderful, healthy breakfast in this hidden treasure in Key West. The unique rooms are only the start of why this B&B should be at the top of the list. The gardens surrounding the patio, hot tub and garden rooms make you feel like you're living in your own little sanctuary, away from the hustle that is just outside your door. Dean and Paul (and Geri and Rebecca) provide just the right amount of service without feeling like they get in your way. They seem to really know what they are doing! If you're need to get away from the great white north or just need a long weekend, this is the place for you ... I will certainly be back!
5 on April 11, 2013
Beautiful gardens, great breakfast, outstanding hosts. The location makes getting anywhere easy, but the place is so nice you almost hate to go anywhere.
4.6 on March 29, 2013
My wife and I spent our honeymoon at The Mermaid & Alligator. We could not be more happy with our choice. The staff is more than helpful and friendly, the other guests are just lovely, and our room was magical. We also loved Caya and Havana, our friendly four legged friends that greeted us every time we stopped in. It really is a relaxing oasis from the hustle and bustle of Old Town Key West and we felt like we were at home. I am suggesting The Mermaid & Alligator to anyone interested in Key West or any vacation for that matter.
5 on March 21, 2013
My husband and I just returned from a 5 day stay. We stayed in the Bamboo room. We felt as though we had our own little house with a porch .After a long day what a pleasure it was to return to our oasis. The beautifully well trained dogs would greet us at the door . I would enjoy a glass of fresh lemonade or wine on my porch .The gardens are lush and well maintained The breakfasts were delicious . We never had breakfast anywhere else. The staff helped us with reservations and suggestions . The decor and cleanliness is top notch. Upon check out we immediately booked our bungalow for next year
5 on January 27, 2013
The Mermaid and the Alligator is a wonderful inn. Our room was beautiful and comfortable, with a cozy decor that made us feel at home. We had a delicious breakfast every morning in the garden, including good coffee, home-made muffins, and a breakfast entree. We shared a table with various other guests, and I very much enjoyed the conversation. Owners Dean and Paul, and the concierges Geri and Rebecca, were all friendly, available, and ready with recommendations. We couldn't have asked for more.
4.6 on January 08, 2013
We stay here every year over the New Year holiday and really cant fault it - it really is paradise on earth. The house is beautiful and always full of Christmas decorations when we visit, and the cleanliness and attention to detail in the rooms is meticulous - they think of everything. Really everyone at the Mermaid makes our stay just perfect! Our hosts Dean & Paul are very welcoming and Geri & Rebecca are most helpful in arranging anything that we need to do during our holiday in Key West.....not forgetting the dogs Havana & Kaya who make it feel like home from home!
5 on December 27, 2012
The Mermaid & Alligator provided exactly what we were looking for, an extremely clean and comfortable room, a beautiful garden to relax in and an outstanding breakfast to start the day! Everyone was extremely helpful and knowledgeable about the area. The Christmas decorations were beautifully done!
5 on November 09, 2012
This was our second stay at The Mermaid, simply met all of our expectations. Their attention to detail and customer service is second to none.
5 on November 02, 2012
Never have I felt so at home away from home. The concierge at the Mermaid and Alligator gave my daughter and I an extensive tour of the B&B and gardens. She answered all our questions and made us feel so welcome. The owners, Dean and Paul, attention to detail was amazing. They anticipated our every want and need. The food was yummy and plentiful. The coffee was excellent. The tropical gardens were Key West magical and the room was artfully decorated in cheerful colors and accessories. It was a WOW and we loved every minute of our stay. I highly recommend the Mermaid & Alligator.
4.4 on October 06, 2012
This was our first visit to Key West and our stay at Dean and Paul's house was a home run. We could not have asked for a beter experience and we have stayed at many B&B's. Thanks you for making this a most memorable 25th wedding anniversary and be assured if and when we return to the Keys, there won't be a moments hesitation as to where we will be staying. Chris and Sue Scholz
4.8 on September 03, 2012
My husband and I recently had the pleasure of staying at The Mermaid & The Alligator. Everything about our stay was perfection. Even tropical storm Isaac couldn't damper our visit. Paul, Dean, Rebecca, Geri along with Caya and Havana were all wonderful. Breakfast each morning was fresh and delicious and happy hour each evening with snacks and white or red wine was always a nice way to start our evening. Our room, as well as the rest of the inn, was beautiful. I could go on and on but I think the best way to put it is, we will be back.
4.8 on August 31, 2012
My husband and I spent 3 wonderful and relaxing days at the Mermaid and The Alligator. We arrived several hours before Tropical storm Isaac. We stayed in the "Tree Top" room, it has beautiful exposed wood and great angles. Dean, Paul and Geri are there to help you have a wonderful experience from things to do, places to eat and a great breakfast every morning. Havana and Kaya are two well behaved dogs who love to play. The gardens and birds are very relaxing. Thanks for a great experience.
5 on August 21, 2012
The Mermaid and the Alligator has it ALL! A beautifully restored and decorated property which has gorgeous rooms and beautiful tropical gardens. The service is top notch -the breakfast delicious; there are six different seating areas in the backyard garden area which are seperated by tropical foliage which gives the guests privacy as well as lush tropical surroundings. The staff is helpful while being inobtrusive and are experts at recommending where to dine and what attractions must been seen. Nothing has been overlooked - they've paid careful attention to every detail. I will certainly return to the Mermaid and Alligator during my next trip to Key West.
4.0 on August 20, 2012
Very Very Nice. Head and shoulders above any other B & B we have stayed at in Key West. The tropical courtyard and pool area are well kept and very comfortable. Breakfasts were excellent. Rooms comfortable and clean. Highly recommended and we will stay there again.
5 on August 07, 2012
Just stayed here on my first trip to Key West and I must say that it made the trip. The staff was so helpful in getting to know the area, getting to know restaurants, and really making the most of what was a short trip. The Inn itself was perfect and the food each morning was great! I would recommend the M&A to anyone visiting Key West!
4.6 on August 06, 2012
Being our very first experience with B&Bs, I must say that the "Mermigator" has set the level of hospitality WAY high! We never anticipated such wonderful service and friendliness with the owners, Dean and Paul. The Sun suite was a great choice overlooking the back patio (and the shimmering pool reflection on our ceiling all night!). Rebecca and Geri were stellar hosts, offering tremendous suggestions for fine (and casual) dining and activities. Our personal favorite experience was the floor time we shared with the house mascots, Havana and Caya. If you're a dog person, this is the place to stay! Special bonus points to Paul for his Saturday morning breakfast frittata! We think we have found our new favorite destination spot, assuming we'll be able to book a room again at America's BEST B&B, The Mermaid & The Alligator!
5 on May 12, 2012
My husband and I just popped down to Key West for one day and stayed in the Key Lime room. It was the highlight of our week long trip to FL. We arrived a few min.early and were given a quick tour of the gardens and kitchen...then we were asked about our plans for the short stay. Geri offered great suggestions for places to visit and eat then had bikes brought to B&B before we were even unpacked. The room was great...small but had everything we needed, bed was super comfy, and there was even a sound machine if the street noise was to much. In the morning that was helpful as Key West woke up before I wanted to. A fantastic breakfast is served until 11:30... It was delicious. I wish we had another day to lounge in the beautiful gardens and dip in the tranquil salt water pool. We will plan our next trip to Key West around a stay at this B&B.
5 on May 06, 2012
We can't say enough about this B&B. The hosts and hostesses where so friendly. The Papaya Room was perfect and secluded for us (just what we wanted). Exceeded our expectations. The pics don't do it justice. You have to experience it to get the full effect. Worth the trip to Key West just for this B&B. Love the dogs, Kaya and Havanna!
5 on April 03, 2012
Relaxing, beautiful!! The dogs were wonderful, too!!
4.4 on February 24, 2012
My partner and I stayed for a week at The Mermaid & The Alligator, it was our Honeymoon trip. This place was beautiful and SOOOO peaceful. Very centraly located to most everthing you would want to do. Just a few blocks away from Duval Street. The grounds and the gardens are breathtaking. Dean and Paul have done an amazing job to the century plus old house, decor and landscaping! The kitchen is to die for...in fact I want that kitchen in my next home! LOL...While we were there I took about 450 pictures of our trip to Key West and about 150 of those were of the B&B! The offical greeters, Kaya and Havanna (AKA, The Muffin Monsters) were friendly and warm. 2 beautiful flat coated retrivers with the hearts of gold. Always ready for a game of tug or fetch. Never invading!! The breakfasts were delicious (always vegatarian, don't let that make a difference for the carnivores out there...they were GREAT), the quiche was unbelievale, the Coasta Rician coffee, the BEST! The whole experience was wonderful. The staff and the housekeepers were GREAT. These girls did a great job! The evening glass of wine they offered was a very nice touch. They have tried to think of everything you my need (and stuff you my have forgotten) to make your stay as wonderful and relaxing as possible. Neither of us had ever been to Key West and were very glad to have experienced the carefree way of Key West. We will always remember our trip and will diffentely return. I HIGHLY reccomend this B&B, you will not be disappointed!!!!!! Barb Tyler & Kelley Larson
4.8 on February 11, 2012
We have stayed at the Mermaid and the Alligator 5 times and we always look forward to going back. We have never been disappointed, ever. Love the owners, staff and of course, the dogs. Carole & Bill H.
5 on February 10, 2012
The Mermaid & Alligator exceeded our expectations. The gardnens were beautiful, as well as, the house and rooms. The staff was exceptional with many recommendations for our stay. We ate our way through Key West! The daily breakfast was perfect, served in the perfect setting. Afternoon wine was fabulous. THANK YOU to all! Can't wait to return. The Royals
4.6 on December 27, 2011
The Mermaid & The Alligator was so precious. It was extremely clean, .The decor whimsical and lovely.Caya and Havana were the best behaved " mascots" Dean was charming,the staff the best.generally not a B&B person,LOVED it.Felt like home.Would recommend this Inn to anyone.
5 on December 20, 2011
As we entered The Mermaid & The Alligator thru the gardens, tears came to my eyes. This B&B was as beautiful as all the pictures on Trip Advisor if not more so!! And the beauty continued as Rebecca gave us the grand tour :-) The staff was so helpful and dedicated to our "temporary" home. I wish we could have made it our permanent home :-) Everything was immaculately clean! Geri made breakfast for us every morning, answered all of our questions, and kept our Pepsi addiction supplied :-) We could just sense the love & dedication she had for her job!! Paul & Dean, the Innkeepers, were also very dedicated to the B&B. They were frequently seen decorating the B&B for the holidays. And despite Dean's challenges with the Christmas Tree lights, he persevered late into the evening to finish that tree. The dogs, Caya & Havanah, added to the home-like feeling. What a wonderful time!! If we ever get back to Key West, we will only stay here!! You can't improve on perfection!!
5 on November 25, 2011
Rebecca meet us upon arrival, along with Havana and Cava, what a wonderful entrance into our vacation, I felt we were at home, we had just lost our companion in October. Paul, Dean and Rebecca, were very gracious around our dietary needs. Quoting another review "the grounds are beautiful and peacefully comfortable" a meditative quieting, we stayed in the Garden room, and wanting in the future to explore more. Another touch of love can be experienced by sitting in the gardens, one can feel when an environment is filled with love, this one is. For anyone who has chemical sensitivities, this is your chance to really enjoy your vacation. Everyone, from Rebecca, Dean and Paul, to the rest of the staff are gentle, respectful and very calming. Special thanks to Rebecca who does know all of the places to partake of culinary delight. Helpful, love, passion, a sense of serenity and great food, what a wonderful magnificence. Thank you so very much, for all the wagging tails. Treat yourself to love.
5 on November 20, 2011
This is our second year in a row at the Mermaid and the Alligator. I would not stay any other place. Such attention to details! It is a beautiful Bed and Breakfast and would highly recommend.
4.8 on November 17, 2011
We spent 3 nights at the Mermaid and the Alligator and loved it. We particularly enjoyed the lush and serene garden. It was full of plants, including orchids, and featured a number of birds in cages, water fountains, and the B&B dogs, Caya and Havana. We came back early each day from exploring Key West just to read and relax in the garden. Breakfast was served in the garden at 8:30 each morning, but excellent coffee was available around 7 am. Breakfast alternated each day between a sweet item (e.g., banana pancakes) and a savory item (e.g., a crustless quiche). In addition, everyday they had juice, muffins, banana bread, fruit, and cereal available. All of it was very good. Wine and snacks were also served in the garden at 5 pm each day. The wine was inexpensive and the snacks were packaged chips mostly (e.g., Fritos, Cheetos), but it was another nice opportunity to relax in the garden – by yourself if you wanted, or in conversation with other guests. We stayed in the Papaya Room which is part of a cottage that is separate from the main house. It had a Queen bed and was pretty small, but certainly bigger than a lot of European hotel rooms. Besides, we really only slept and bathed there given the great garden. Our room had a nice little front porch that faced Windsor Lane, but it was pretty quiet. The bed was comfortable and we used the sound machine and slept blissfully until the town’s roosters woke me up in the morning. The owners, Dean and Paul, were very welcoming and their staff very helpful. We highly recommend the Mermaid and the Alligator.
5 on October 26, 2011
We recently spent four super days at the Mermaid and Alligator in Key west. we would recommend that you weigh value for money spent and this inn will be the top score,along with a bonus of being able to park free and walk to all the attractions in the town.
4.0 on October 19, 2011
This was our 3rd trip to the Mermaid and the Alligator and it has been consistently fabulous from the quality of the breakfast, great attitude of the owners and staff, convenient location and atmosphere of the beautiful backyard oasis......it doesn't get better than this! We can't wait to get back!
4.0 on October 18, 2011
If you want the most wonderful stay of your life this is the place! They go out of their way to make it enjoyable. The breakfast was always good. The owners were most pleasant and accommodating. We couldn't have enjoyed ourselves more.
5 on September 20, 2011
A delightful spot! Excellent recommendations for dining. Helpful suggestions for touring. A cool respite in the middle of August heat.
5 on September 17, 2011
We stayed down in September 2011 and got married at the KWHYC while down there. This B&B is by far worth the cost. It is actually very comparable to other B&B's and is a much better quality. The pool is amazing and actually has shade (really, I did not see another pool in KW that had shade during the day). It is very quiet and easy to relax yet it is very close to duval street if you want to go out. The owners and staff are absolutely super sweet and very helpful for anything you want to do or need. Next time I'm setting up a couples massage in their covered area (We saw someone else getting it when we were leaving!!)!! We will definitely be going back! We have recommended it to Everyone we know who went with us, and those who didn't! If you want to have a relaxing vacation but still be close to the action to have fun...this is where you want to stay!! The homeade breakfast in the mornings were one of the best things there! You won't won't to eat out (except at Blue Heaven every now and then, but they are pricey) Cassandra and Mark
5 on August 11, 2011
The Audubon room on the first floor has french doors to a little garden - so lovely and relaxing. The place is luxurious while remaining warm and inviting, the staff is friendly without being obtrusive. The food was wonderful. The (very well behaved) dogs make it feel like a home.
5 on August 08, 2011
The Mermaid & Alligator is a treasure. I'm not prone to gushing, but this is an exceptional property run by exceptional people, and maintained by an exceptional staff. We will absolutely return and would recommend without hesitation. Simply outstanding....
4.6 on August 02, 2011
This was our second trip to Key West, and our first to The Mermaid and The Allligator. It wont be the last. Full of expectations we where greeted by the host Dean, who showed us the facilities. We where given our own house with access to the rest of the house and garden. The staff are all very nice and did their best to make sure we had a wonderful time. New towels in the room every day and also an AC, radio and The Sound terapi from Brookstone. The breakfast was fresh and served around the pool. In the afternoon we could have a nice drink as we met the other guests. This was a memorial stay, and i am happy we had a whole week to enjoy this paradise in Key West.
4.6 on July 24, 2011
My wife and I were Key West for a family wedding and the Mermaid and Alligator was so pleasant and the staff extremely friendly. It is conveniently located and felt very secluded. We would recommend this B&B to anyone.
4.6 on July 05, 2011
The Mermaid and the Alligator is the perfect Bed and Breakfast for a Key West vacation! I am normally very aware of cleanliness and this hotel was really spotless, down to the careful care of the gardens. The breakfast is a gourmet style breakfast made by the inn keepers, who are extremely nice and helpful. This hotel is made perfect by the attention to details, all the little things that make you comfortable are right at your fingertips. Plus, with a great location walking distance to everything, this B&B is a no-brainer.
4.2 on June 28, 2011
The mermaid & alligator has a beautiful lush, tranquil setting. While you are there it is easy to forget what is going on in the streets surrounding you. The staff was very helpful and pleasant. They had excellent recommendations for both first time and returning guests. It was very clean and well maintained. It allowed for guests to either interact comfortably or be secluded. Overall a wonderful place to stay and relax.
5 on June 22, 2011
This was our first time in Key West; The Mermaid and The Alligator embodies the beauty and hospitality of the island; the service is remarkable, the gardens in the courtyard impressive, and the artfully designed room (we got to stay in the Garden Room) impeccable. Our Key West experience was unforgettable, and The Mermaid and The Alligator was a huge part of it. Kudos to the innkeepers and the whole staff. We hope to be back.
5 on June 20, 2011
We loved this B&B. The concierges -- who were in charge on our stay while the owners were away -- were friendly and helpful. The breakfast was great, the property beautiful.
4.6 on June 10, 2011
We decided to stay at The Mermaid &The Alligator based on reviews in Trip Advisor and we were not disappointed. As soon as we arrived and were greeted by Geri and the two Flatcoat Retrievers, Havana and Caya, we knew we had made the right decision. This was exactly what we were looking for. The home is warm and inviting with just the right touch of modern amenities. My wife described it as a quiet oasis amongst the chaos that is Key West. The grounds are filled with beautiful flora and lots of places to sit and relax after a busy day of sightseeing in Key West. We stayed in the bamboo room, a quaint cottage room that was comfortable and inviting with an old Key West charm combined with a modern bathroom and shower. There is an incredible attention to detail throughout the home and our concierge, Geri was most helpful. She discussed our desires while in Key West and then made recommendations and reservations for dining and activities. All of her recommendations were spot on. Our host Dean, greeted us for breakfast and made us feel right at home. Breakfast included warm muffins and a hot entree on the deck by the sauna while we were greeted by the other guests and made new friends. Even after we checked out and proceeded to our day of activities, we were welcomed to return in the afternoon to change clothes and freshen up before departing Key West. We thoroughly enjoyed our stay at The Mermaid & The Alligator and will return again.
5 on June 03, 2011
The Mermaid and Alligator was recommended to us by friends. We had never stayed at a B&B before so we were unsure what to expect. Our expectations were exceeded on every count. The rooms, we split our stay in 2 of them; The Garden Room and The Bamboo Room, were clean, the beds comfortable and the Bamboo room was more like a suite. Our hosts, Paul and Dean were very knowledgeable about Key West and Rebecca, our concierge, was available to make arrangements for us for any activity that we had in mind, from swimming with dolphins in Islamorada to going on a sunset cruise, as well as our all important dinner reservations! The breakfasts they served were most satisfying, as were the late afternoon lemonade, wine and pretzels! The attention to detail in their home, the grounds and everything at this B&B is not to be missed. We recommend that anyone planning to visit Key West and that plans on staying in a B&B consider The Mermaid and Alligator. You will be extremely pleased with your decision, as we were. As we told Dean, Paul, Rebecca and the "girls" - we will be back! Their establishment is lovely!
4.4 on June 03, 2011
We really enjoyed our stay at the Mermaid and Alligator. Our hosts were very pleasant and helpful with making reservations. The grounds were absolutely beautiful and breakfast by the pool was perfect and delicious. The grounds, etc., made up for the cottage room which was really too small for 2 people. I would definitely return.
5 on May 30, 2011
The Mermaid and the Alligator is beautiful, cozy, quiet and friendly. The staff were immensely helpful without being intrusive. Geri, Rebecca and Paul (Dean was out of town) were also terrific in helping me arrange a birthday surprise for my wife. The garden has plenty of secluded nooks for reading or sparking. The location is far enough from the main drag to be quiet while close enough to be an easy walk to just about anywhere you'd want to go. Tasty breakfast and two friendly, laid-back dogs complete the experience.
5 on May 27, 2011
We loved the comfort and cleanliness of the Mermaid and the Alligator. We have been to Key West 3 times and we have stayed here all three times! Besides the great breakfast, they supply beach mats and towels, and so many little extras that you need and want but never find in other B&Bs.
5 on May 10, 2011
First time my wife had ever been to Key West and this was our 39th wedding anniversary.
4.2 on May 09, 2011
Great Service - The staff is very friendly and accommodating – gave great recommendations for activities, shopping and dining. The house/ and our room was fabulous – the pictures just don’t do it justice – very comfortable bed/bedding (smelled so nice) - Room very quiet and we always got a good night’s sleep, bathroom/shower very clean and nice. Location was perfect – we could walk to everything – we rented an electric car for two hours (round trip around the island) then took it back – was fun but we didn’t need it for the entire stay. Great breakfast every morning and they offer wine at 5:00 to kick of the evening. I felt very comfortable staying at the Mermaid and the Alligator – everyone is friendly, respectful/considerate- I can’t wait to go back.
5 on April 07, 2011
The Mermaid and Alligator is a delightful bed and breakfast. The rooms are unique and designed for you comfort. Private gardens beckon you to relax and enjoy. The soaking spa is the perfect way to end the day. Staff and owners are particularly attentive and helpful in booking any outing/reservation. We found no better place to stay during our island wanderings! This is a gem.
4.8 on March 10, 2011
I surprised my wife with a trip to Key West for her 40th Birthday. We stayed at The Mermaid & The Alligator at the recommendation of my in-laws who have stayed their frequently and love the place. I can say that it is one of the nicer B&B's we have stayed anywhere in the U.S. which is very high praise. The house is beautiful and superbly decorated, the rooms are large, beds are extremely comfortable, service was great including great dinner reservations at the best restaurants in Key West, and the daily breakfast was delicious. We will definitely stay here again. D. Swartz, Gaithersburg, MD
4.8 on March 03, 2011
Most beautiful B&B in Key West, gorgeous gardens, wonderful innkeepers, adorable mascots Caya and Havana, delicious breakfasts, incredible relaxing, immaculate, beautiful home close to everything!
4.0 on February 15, 2011
A perfect place to stay in Key West! Close enough to Duval Street to walk to everything, yet quiet enough after dark for relaxation. Loved the beautiful, private courtyard garden with amazing trees and blooming orchids everywhere. The hot pool was fantastic. Wonderful help from the staff with suggesting local restaurants and making the reservations for us. Great hot breakfasts in the garden and lots of fun conversing with fellow guests. We stayed in the Garden Room on the main floor. A little on the small side for the two of us as we're not particularly petite, but still we were comfortable enough and loved the very convenient location to both garden and pool. Kaya and Havana, the resident canines were simply adorable. This is a great place to stay if you're visiting Key West. You will not be disappointed.
5 on February 11, 2011
My husband and I spent a week at the Mermaid and the Alligator for our yearly vacation. It is the best B&B we've ever stayed in and we've stayed in several. The house and grounds are beautiful, the hosts are wonderful, and the staff was always helpful. I can't say enough good things about it and can't wait to go back!
5 on January 20, 2011
The Mermaid & Alligator is fantastic! We stayed 6 nights after Christmas and just loved the place...the concierge, Geri, is WONDERFUL! We will def return...so great to have an "animal fix" daily with Caya and Havana...we were missing our one pets. Christmas decoration was lovely. The Garden is to die for... all around A+.
5 on January 18, 2011
Best ever! Wish we had stayed longer and now we are longing to come back. Everything was just perfect, or even better than that. Loved it!
5 on January 11, 2011
The house is beautiful and very comfortable. The gardens are what complete the atmosphere. The food is always wonderful, but the cleanliness and the staff are what make the B & B experience perfect. To top it off, pets Caya and Havana allow one to feel completely at home!
4.6 on January 05, 2011
Great place to stay and relax. Beautiful grounds and well-appointed rooms. Breakfasts are superb. No detail was overlooked. Will definitely return.
5 on December 05, 2010
I had an amazing stay...everybody says that. What most people don't say is that they had an amazing stay as a solo traveler - which makes this a very special place. Rebecca, Dean and Paul made me feel like I was coming home every night during my stay. I almost moved into the tropical jacuzzi which was a dream after being out kayaking or snorkeling. The gardens are so beautiful you just have to experience them for yourself. I included a photo below, what you are missing is the sound of the wind chimes gently rustling ... Sitting in a hot tub with soft wafting music floating over you, looking up an amazing flora of tropical plans and flowers... whatever is going on in your life all your troubles slowly drift away. On a more practical level, the rooms are just beautiful, each one different. I had a little step stool up to a 4-poster bed (charming), a little balcony overlooking the tree tops when I got in in the wee hours of the morning I could sit and chill. The place is spotless ... Although frankly I missed it most mornings doing the 'Key West' thing at night, -- there is a lovely breakfast included in the morning in the gardens with more food than you can imagine. Someone was always around (usually Rebecca or Dean during my particular stay) if I needed to ask a question. They are incredibly flexible too. I had to drop my things off early on my check-in day to make an early water trip, not a problem at all... The amenities check-off below is not a great fit. They don't have a "restaurant", but they include breakfast, and there are sodas, etc. available for guests 24 hrs... Last, I am in love with their pups Caya and Havana... with Havana often just sitting at (or on) my feet keeping me company and Caya just wants to play :-)... There are beautiful birds in the gardens as well. I could go on-and-on but you should all get the idea. This is truly a very special place run by very special people...
5 on November 19, 2010
We stayed at the Mermaid & the Alligator for 5 wonderful nights. The rooms are beautiful the grounds are spectacular and the staff are extremely accommodating. Breakfast everyday was delicious. I would definitely visit the Mermaid & the Alligator again on my next trip back to Key West.
4.8 on November 17, 2010
We were only able to stay 2 days, but they were absolutely perfect. The house and grounds were beautiful and roomy. Never felt crowded. Plenty of garden seating areas. Breakfasts were delicious and relaxing. The inn was so relaxing that at times it was difficult to leave it so we could enjoy the area we had come to see.
5 on November 15, 2010
We absolutly loved the M & A and our Treetop Suite. EVERYTHING about this B & B was great. We will never stay anyplace else in Key West! The outside gardens made us feel as if we were secluded, miles away from civilization. Those who work in this beautiful place were attentive and assisted in our needs..and then there were the dogs..Caya & Havana..LOVED THEM.. they made it feel like you were home.. oh my, how can i NOT mention the cappuccino/chocolate chip muffins!! all that is left to say is..stay here, at least once in your life!
4.4 on November 10, 2010
I have been staying at Key West B&Bs for 12 years now and the Mermaid and the Alligator is the best of all, and we will return...for we have found us a home! Jerri and Rebecca far exceeded our past experiences and Caya and Havana kept us playing fetch. The grounds reminded us of Old Florida, the way it is supposed to be. Close to Duval and everywhere else. Enjoy!!
4.4 on September 05, 2010
This was our second trip to Key West and we didn't think we could top the first B&B we stayed at but the Mermaid and the Alligator really came up trumps and certainly didn't disappoint. From the warm welcome from Geri and the dogs to the beautiful room and wonderful breakfasts everything was just fantastic. Nothing was too much trouble and there was a lot of information about things to do and places to eat which was really useful. There is also a computer available for guests which was a nice touch and quite useful in this day and age. We stayed in the Sun room which was wonderful and loved being able to sit out on the private balcony. We certainly hope to return soon
5 on August 21, 2010
We absolutely fell in love with this B&B. The rooms were uniquely decorated (and we purposely arrived early to view the rooms without tenants). We were amazed with the outdoor area and landscaping. The service was outstanding. Paul & Dean surely made us feel at home. Caya & Havanna were a delight to play with! It is a vacation I will always remember, and we will certainly book many more weekends away at The Mermaid & The Alligator.
5 on August 18, 2010
After many years of waiting for a honeymoon, this was the perfect spot. We celebrated our anniversary/honeymoon here. We could not have asked for more hospitality! Paul & Geri gave us GREAT recommendations for dinner and for activities. Everything at the inn was gorgeous & the attention to detail far surpassed our expectations. We had a glorious time & plan to go back annually.
5 on August 12, 2010
Our first visit to Key West was perfect thanks to the staff at The Alligator and The Mermaid. The property is beautiful and very welcoming. We enjoyed our delicious breakfast each morning on the beautiful garden patio. I would highly recommend this B&B!
5 on July 21, 2010
Great place to stay and be pampered. They took care of us from the moment we stepped in until we left. Great atmosphere and the people were willing to help in any way possible.
4.6 on July 15, 2010
The Mermaid and Alligator is a great place to stay. We spent two nights in the treetop suite and enjoyed it thoroughly. The owners of the B and B are extremely pleasant and helpful, and the breakfast is delicious and elegantly served. During our stay, Caroline helped us to decide what to do and where to eat. She carefully adjusted her suggestions to fit exactly what we were looking to do. Further, she was not scared to confidently recommend ideas. Of particular note are the beautiful gardens at The Mermaid and the Alligator. You can enjoy peaceful relaxation to the tune of the many birds around. It’s easy to forget where you are. The owners’ dogs are great. Very friendly, they willingly submit to an ear scratch, but do not pester guests expecting attention. The location is extremely convenient, but there is a price you pay for that. If you want absolute silence in your room, the treetop suite is not for you. We were not bothered by the noise from highway 1, but could see how someone might be. There are rooms with no windows facing the highway, so be sure to ask for one of them if you want “silence.” Keep in mind though, you are unlikely to escape the noise anywhere in Key West. It is a busy and well traveled place. We highly recommend the Mermaid and the Alligator and would stay there again if we return to Key West.
4.2 on July 14, 2010
The garden is hard to resist from coffee in the morning to wine in late afternoon. It is quite easy to feel at home. We enjoyed out stay. Fay and George Harris New Orleans, Louisiana
5 on July 07, 2010
All I can say from my weekend stay at this B&B is that....... Why didn't we book more nights? Everything was wonderful and I couldn't have asked for more. Can't wait till we return.
4.2 on June 23, 2010
My husband and I were celebrating 10 years of marital bliss. We had never been to Key West or stayed in a bed and breakfast. Both were beyond our expectations. The place was beautiful, the house was surrounded by magnificant gardens complete with bird cages and beautiful birds. Our breakfast was served on the back porch surrounded by the awesome foliage. The rooms were well kept and had little extra touches such as bubble bath and make-up removal pads and a black washcloth with "makeup" embroidered on it. The shower had dispensers with shampoo,conditioner, and bath gel. The Dean, Paul and their staff were awesome. They made sure your stay was memorable and helped with every detail such as directions, making dinner reservations, offering discount coupons and assisting in every way. Of course we cannot forget Havana and Caya the resident pooches. The most well mannered, manicured and playful dogs I have been around in a while. We thank all of them for allowing us to stay in their home and thank them for their warm and friendly hospitality. I will come back again and have already recommended them to several of our friends and aquaintances and will continue to do so. This made our 10th anniversary and visit to Key West one to remember.
5 on June 15, 2010
My husband and I just returned from The Mermaid and The Alligator. It is difficult to put into words the perfection of our visit. Dean and Paul have created a Paradise in the center of Historic Key West. Their shaded tropical gardens include a cabana, pool, artwork, birds and a surprise around every corner. Even in the dead of heat it is comfortable. Their home is over the top. You could spend hours looking at the art and collections meticulously selected to make this a real Key West home. All the rooms are unique. We stayed in the Sunroom and loved it. Attention to detail is apparent. Best of all, everything is immaculate. We felt totally at home. Anything we needed was made available. If you want the most relaxing experience of your life, visit The Mermaid and Alligator. We can’t wait to go as soon as possible.
4.0 on June 13, 2010
This was a delightful way to spend our first visit to Key West. The hosts (and mascots) were delightful, breakfasts delicious, rooms comfortable and well-appointed, and the garden was a tropical paradise, complete with resident finches and lovebirds. We loved it and wish we could have stayed longer. We'll be back!
5 on May 26, 2010
Everything at the Mermaid & Alligator was perfect, nothing was missing or could have been better.
5 on April 26, 2010
This is an amazing place. Top shelf remodel. Everything appears super new. The owners are a couple of guys who really know how to treat people. They are energetic about helping you out, without being overbearing or nosy. The location is perfect. We could walk to the pier (for our snorkling trip to the Dry Tortugas) and we could walk to Duval Street (the main street in town). Super easy to find and great parking. Quiet. Wireless internet but no TVs in rooms. A/C in each room. Super clean.
4.0 on April 20, 2010
My boyfriend and I went to Key West for spring break. Being middle school teachers, we were really in need of some tlc and relaxation. We found the Mermaid & Alligator online and booked a room after discussion with the staff about our personal preferences. The B&B was everything it promised and more. The house is absolutely lovely. Our room was an oasis. The gardens were really inviting and serene. Every morning we had a delicious breakfast in the garden. Each day was different, but each day was fabulous. The coffee and homemade muffins were self serve, but the hot dishes were served by the staff. At the end of the day, there was wine and snacks offered. There was also a refrigerator for guests that was always stocked with cold drinks, as well as a refrigerator for us to keep personal things. The owners, Dean and Paul, were very friendly and nice. The day-to-day managers, Geri and Caroline, couldn't have been more helpful. They helped figure out restaurants and activities and booked some wonderful places for us. The dogs, Kaia and Havana, were absolute sweethearts and added to the fun. We've already made reservations to return in a year!! Just loved it.
5 on April 11, 2010
My wife and I enjoyed our five night stay at M&A very much. Just a few blocks off Duvall, M&A's central location puts it within walking distance of nearly everything to see and do in KW. We almost never used our car, which we left in the parking area right beside the house. The art-filled, large Victorian house is lovely, and each individually-decorated, spotlessly clean room is a gem. Room air conditioning was perfect; the mattress might have been firmer for our taste. The large, decked, lush tropical garden in back is a delightful setting for the home-made breakfast served every morning and just for relaxing and getting to know the other guests. Beautiful palms, other plants, and orchids are everywhere. The concierge, Geri, is very attentive to every need and makes those great breakfasts. Soft drinks are available in the kitchen throughout the day, and wine is served on the deck in late afternoon. We enjoyed the large, comfortable hot tub in the back at the end of the day. The parlors contain a large-screen HDTV, a PC with fast internet connection, and a large collection of menus, brochures from area restaurants and recreational outlets. The owners and staff are very helpful with maps and recommendations, too. Beach towels are free for your use away from the house.
5 on March 24, 2010
This was our first visit to Key West and we booked our stay at the Mermaid and Alligator, in large, based on posted reviews. This is one case you can believe all that is written in the excellent reviews!! No worries when in the hands of Dean & Paul, Mermaid and Alligator inn keepers, and Geri, their outstanding concierge. From the warm greeting upon arrival to their well wishes on departure, you are treated like a long-time family friend. We stayed in the Caribbean Queen room and enjoyed sitting on the wraparound porch watching the sun come up. Breakfast in the garden was excellent each and every morning. Their 2 dogs were so well behaved and a great addition to the day. I would highly recommend asking Geri’s advice for dinning and/or water excursions. She booked us on the Dream Chaser one evening for a sunset dinner cruise and on the following day on the Java Cat for an eco-kayak tour. Both were excellent and we would do them again. The only downside was we had to leave!!! Next trip to Key West will definitely include The Mermaid and The Alligator.
5 on February 25, 2010
my husband and i have gone to this inn for the last 6 years. the hosts are wonderful. the conceriege exceptional and obliging. even the housekeepers friendly and accomadating. the host dogs (flat haired retrievers) even welcome us. because of this plus the island itself. we return. it is indeed a beautiful inn and garden. highly reccommend.
5 on February 19, 2010
We've been staying at The Mermaid and the Alligator for five years now, and couldn't even think of staying anywhere else. The rooms are clean, comfortable, and well-thought out, as is the entire house and LUSH gardens. Breakfast is always excellent, and is served outside on the deck surrounded by a tropical garden. Also, the location (just a few blocks from Duval St.) is nicely removed from the "scene" but close enough that you can easily walk there. By far one of the best places we ever stayed anywhere.
3.4 on February 14, 2010
The Mermaid is a quick walk to all that Duval Street offers and provides a calm retreat when you need it. You step into a tropical garden and hear the birds, soak in the pool and play with the dogs. We enjoyed making friends with other guests. The concierge services were wonderful and right on target.
4.6 on January 27, 2010
The Mermaid & The Alligator is a wonderful place to stay and was exactly what I was hoping for but didn't expect to get! Great staff and excellent service. Love the dogs!
5 on January 19, 2010
Dean, Paul and Gerry are wonderful hosts! The rooms are eclectic, colorful and tropical. Every little detail is taken care of. There could be a full house and it feels like you have utmost privacy. The breakfasts are wonderful and the cocktail hour is fun. Love the hot tub and my favorite memory is the crystal chandelier twinkling through the moss as it hangs from a palm tree in the wonderful paradise created by their talented gift for gardening. The rooms are so cozy, clean and private. We have just come back from our third trip to the Mermaid and look forward to our next trip there.
4.0 on January 02, 2010
I have been a guest at the Mermaid and Alligator no less than 8 times. The minute I walk on the back porch all my stress melts away, it is so relaxing to be there. On of the first things I like to do is take a quite walk around the gardens, look at the birds, listen to the soothing music in the background and see what new things have been added. I have to say Mermaid and Alligator rates very high on my most favorite vacation spots. I love it.
5 on November 23, 2009
We had a super time with our hosts, their helpful and attentive staff, the terrific food and their great location. Would recommend the whole package to anyone who likes prersonal service in marvelous surroundings.
4.6 on November 22, 2009
I have stayed at many places in Key West always believing I could find something more. Well I have and it is The Mermaid. The gardens are relaxing with many secluded alcoves. The home is warm and inviting drawing you in for a clsoer look. The innkeepers and the entire staff went above and beyond trying to make our stay perfect in everyway. I can't recommend this estbalishment enough, nor can I wait to revisit.
5 on November 22, 2009
We spent four lovely nights at the Mermaid and Alligator - we would have stayed longer but we had to go back to work! The service provided far exceeded any B&B we've stayed at before. The atmosphere was delightful and the inn was elegant and sophisticated yet comfortable and relaxing. Breakfasts were delicious and the wine and lemonade in the early evening were more than one could hope. And as we are both dog lovers, the two canine residents added a special delight to our visit. I can't wait to return to Key West and the Mermaid!
5 on October 10, 2009
Coming from Germany we always try to stay in an b&b rather than in an hotel - this one will tell everybody why: lovely rooms, nice hosts, outstanding garden... I could go on and on...
4.8 on October 06, 2009
They think of everything to make you feel at home and pampered. They will make appts. for unbelievable massages to hair salons - dining to entertainment. Quiet, peaceful, clean, tropical and historic. We have traveled here every year for the past four years -it excedes expectations.
4.6 on July 10, 2009
This place has all the flavor of Key West. It was the best B& B I've ever been to. So cute!
5 on July 08, 2009
Charming, beautiful victorian BnB. Extremely helpful staff readily available to assist with everything you could possibly want. The lush setting was gorgeous and the house was beautifully decorated.
4.8 on June 24, 2009
The home is absolutely beautiful--inside and out! The rooms are wonderful! -- immaculate and relaxing! The gardens are amazing-- Definitely exceeded our expectations! We plan on going back!
5 on April 23, 2009
My husband and I have travelled to Key West multiple times to meet friends for a couples get away weekend. We are from Iowa and they travel down from New York. During all our visits we stayed at the M&A after our friends discovered this gem of a B&B. Dean and Paul are exceptional hosts; our stays are always perfect! I consider the Key Lime room to be my personal 'home away from home' but we did love our stay in the Garden Room on our last visit in November 2007. The gardens are lovely, food tasty (not too much or too little) and the dogs provide the perfect touch for a pet lover/owner. 'Ask and ye shall receive' be it the best place to rent a scooter, snorkel, enjoy a show, eat a lavish meal, hoist a brew, or just lounge on a sugar sand beach, your hosts Dean and Paul will work with you to find just the right destination.
5 on December 31, 2008
Our favorite place to stay in the Keys...always a relaxing time spent with friends. We have stayed at the M&A 4 times and stayed in 3 of their lovely rooms. Once even during bad weather. The patio area is a great place to relax and visit with friends and other guests. Dean & Paul always perfect hosts.
5 on July 15, 2008
My husband and I stayed 2 nights and had the pleasure to stay in 2 different rooms. Both rooms clean and beautiful. Our friends stayed in the cottage Papaya room and loved it. Great breakfast. We will be back to see Dean, Kaiya and Havana soon. Highly recommend - you will not be disappointed.
4.0 on May 29, 2008
Actually I did not stay at this B&B (I wanted too) due to them being completely booked. However, They informed me to call a direct number & Try to see if they could accomodate my family within other locate B&B in the area. And surprisling they did find us a charming old B&B right off Duval & Caroline ( The Curry Mansion) All six of my family members had a place to stay. I owe alot to the Mermaid & Alligator cause without there info, this past weekend wouldnt had been so Happy. So, There communication was definitely A++++. I can not wait to return back to the Keys & stay at the Mermaid & the Alligator. (If they have a room ) Cause they make me feel welcomed... ;)
5 on March 27, 2008
My husband and I stayed in the Bamboo Room, what a TREAT! We had no idea that it's actually it's own little private cottage. The room was very spacious and very, very clean. The shower in the bathroom was huge. The staff was very friendly and helpful, they made reservations for us and booked our sunset cruise. The breakfast was great and the wine in the evening was a great way to meet and chat with other guests. We found everything we needed to have a great time in KeyWest right at our finger-tips.
3.8 on March 23, 2008
Our second visit here. wonderful property, Super Clean, rooms charming. breakfast great, Jer'swaffales were the best.
5 on May 31, 2007
The Mermaid & the Alligator, fondly dubbed "The Mermmigator" by Key West citizens, does what it does, and does it very, very well. This bed and breakfast is designed for the couples who want to pamper themselves and see Key West in the process.The rooms are spotlessly clean, and beautifully appointed. The property is absolutely gorgeous with colored birds and an octagonal heated pool. They offer a gracious guest services person during the day to ensure your stay goes smoothly.The breakfasts are delicious. Unlike other establishments, I felt that the rate was very, very reasonable. I need to go back!!!!