5 on June 25, 2016
From Andy as the guest service manager to the comfort of the bed in the cottage, this was an incredibly pleasant and peaceful stay. We will be sure to return.
5 on June 24, 2016
Everything has been wonderful with each and every visit-3 so far and more to come.
5 on June 23, 2016
Romantic and secluded. We brought our dogs and Hillbrook Inn had treats and bowls ready for them, along with "paw" towels for when they walked around in the morning dew. Would definitely go back!
4.6 on June 21, 2016
We spent only one here but it was great. We stayed off property from the main house in the Hawthorne Suite North. It was beautiful. Newly renovated it appeared. Dining was superb and the staff very friendly. We also had a hot stone massage.
5 on June 15, 2016
we stayed at the Gatehouse, for a surprise birthday gift getaway. He loved it and was so surprised. The service was excellent and the staff were attentive, and funny and we had a really great time. We wil be back.
I'm glad we could help you create lasting memories during your stay with us. We look forward to your return visit!
4.2 on June 15, 2016
This was a nice place to go for 1 night, stopping at wineries along the way to get there. The place was very nice and offered a lot for on site so once we got there we stayed on property. The room was nice but I overlooked the fine detail that the bathroom had a claw foot tub so no showering. Stink bugs were mentioned in previous reviews and I'm not squirmish but they were in the room/bathroom. Dinner and breakfast were outstanding. Everyone was very professional. Would definitely go back but just for 1 night.
We appreciate you sharing your feedback and look forward to welcoming you again soon!
5 on June 14, 2016
Hillbrook has to be experienced! The accommodations are outstanding, the food was the stuff that dreams are made of. It is a destination for the most special of occasions.
We love being able to play a small part in our guests' special moments. Thank you for your kind words, and congratulations on your engagement!
5 on June 13, 2016
Our stay was only one night...what a traveler's delight. We stayed in The Snuggery. Comfy bed under the eaves...a marvelous view from our little deck. Shower and bathroom were precious...A/C, WiFi and flat screen TV...what a getaway. Breakfast was great....first course included coffee, ice water, juice and a yogurt parasites with berries and granola. Second course was an egg served over roasted seasonal veggies and pumpernickel toast...unusual, filling and yummy.
It's a delight to hear how much you enjoyed staying in the Snuggery and dining with us for breakfast. Thank you for visiting, and we hope to see you again soon!
5 on June 09, 2016
We appreciate your kind words and thank you for staying with us, Brenda!
3.8 on June 09, 2016
Justin is so amazing! Food was delicious
Thank you for complimenting our talented culinary team!
4.6 on June 09, 2016
The Inn is lovely and the food is spectacular
Thank you for the nice compliments!
3.2 on June 07, 2016
Impressive grounds and building, a few miles outside Charles Town. Our room, granted, one of the least expensive, was quaint but cramped. It had no radio or TV but did have an IPad and a coffee maker, and everything was in working order. The breakfast was excellent, and everyone we met was interesting to talk with. We heard glowing reports of the dinner but chose to eat in town at the racetrack/casino.
I'm glad you enjoyed a restful stay with us! Thank you for visiting.
5 on May 31, 2016
Thank you for your review!
4.4 on May 16, 2016
This is definitely not your typical B&B! My husband is not a huge fan of the B&B experience. The fact you are staying in someone's house and the "shared" breakfast is just not his thing. Hillbrook is the perfect compromise! The setting is just beautiful and the service is top notch. Plus the room layout over multiple buildings and the restaurant make it feel more private but it still has the quaint charm of a B&B that I enjoy. If you have a husband like mine, this is a great place to take him to win him over. We will definitely be back!
We're glad both you and your husband enjoyed the property and the privacy it affords. We hope to see you again soon!
4.0 on May 15, 2016
I love Hillbrook Inn & Spa. One of the best experience I've ever had. This was my second stay. Very enchanting.. A special experience that I hope to be able to repeat. The Value was certainly worth it. I have only been able to afford the less expensive rooms. Dining is OUT of this world. Like I said, would loved to have experienced the spa. and a larger room. I would proudly recommend this Inn to all.
Thank you for your kind words about our property and the Redbook Restauarant! We frequently run specials in our larger rooms and would be delighted to assist you in booking another stay.
4.8 on May 05, 2016
What a great stay! We did a spa package and 5-course dinner. Everything was wonderful. Our South Suite - Hawthorn room was perfect. Fireplace, private porch and large bathroom/shower. The sheets were so soft and comfortable. Wish we had them at home. The spa treatment was so relaxing and dinner was great! All around awesome weekend. Look forward to going back!
Thank you for sharing your experience and writing such a glowing review. It's most certainly appreciated! I love hearing how much you enjoyed the South suite, your spa services, and your meal at the Redbook Restaurant. It was a pleasure hosting you, and we hope to see you again soon!
3.2 on May 03, 2016
We stayed at another house that was part of the Inn. The Hawthorne house which as about 2 miles down the road. It was a newer house than the main Inn but the house had a huge beautiful kitchen and our room, the West Suite...was perfect. More than I expected. it had a fire place, big screen TV and sitting area and a king size bed. Plenty of room. We got this trough a Living Social deal that included two welcome drinks, a $25 dining credit and a 2 course breakfast for two. We did not use the $25 dining credit because the 4 and 5 course dinners were Prix Fixe dining...a lot of money for not knowing whether we would like the meal. The concierge was wonderfully pleasant. The breakfast that was included was very good.
I'm glad you found us through Living Social and were able to enjoy a relaxing stay in the West suite at Hawthorn. Since we accommodate for dietary restrictions and food allergies provided in advance, we do hope you'll consider dining with us in the future to experience the delights prepared by our talented culinary team!
4.0 on May 02, 2016
Very relaxing and enjoyable experience
Thank you for sharing!
4.6 on April 25, 2016
I can not say enough about our weekend stay at Hillbrook Inn & Spa. We stayed in The Point which was quaint and clean. We enjoyed breakfast and dinner while there and they were able to meet my vegetarian diet with perfection. The massage spa services both me and my husband had were relaxing and rejuvenating. The grounds were beautiful and well kept. We booked a wine tour for our last day and it was a perfect ending to a perfect weekend. Thank you Hillbrook, we will come back again. Marie L
It's great to hear that you were able to enjoy all that Hillbrook as to offer. We deeply appreciate your kind words and hope to welcome you back for another visit!
4.8 on April 25, 2016
Highly recommend staying at Hillbrook. Very relaxing weekend getaway with dinner and spa right on location. Enjoyed walking the grounds as well.
I'm glad we were able to share our special property with you. Thank you for recommending us!
5 on April 24, 2016
Stayed at the Fall Cottage, clean, beautiful, very comfortable. Dined at Hillbrook 6 pm 4 course dinner, exceptional meal, attentive staff, romantic atmosphere. Recieved couples massage, one hour hot stone massage, great staff, total relaxation. Overall Hillbrook Inn and Spa is top notch and my favorite bed and breakfast.
What a wonderful compliment! We deeply appreciate your kind words and hope to see you again soon.
4.4 on April 20, 2016
I surprised my wife for her 35th birthday with a night stay here at the Farmhouse in the Summit Suite. There were a few minor nitpicks with the rooms (some windows not having screens, one of the windows didn't stay open), but overall it was very beautiful and very well kept. We enjoyed the 5 course candlelit dinner, which was absolutely delicious. The staff was very accommodating and considerate. The following morning, we had the couples massage service at the Gatehouse Spa on site, which was great as well. The weekend was a big hit with my wife, and we will definitely consider staying here in the future. Thank you!
I'm so glad we were able to help you surprise your wife with such a special weekend! Thank you for letting us know about the windows so we can look into that. We hope to welcome you back for another stay in the future!
4.8 on April 16, 2016
This is a hidden WV secret that we have enjoyed for the fifth time. It is always a wonderful experience to have fine dining available at the inn you visiting for the night. The five course menu always delights and breakfast the next morning has been consistently well made. The staff aims to please and accommodates any service or dietary request that we have posed. You will enjoy your stay here.
I love hearing that you have returned to stay with us on multiple occasions. Thanks you for being a loyal guest and sharing your gracious compliments. We look forward to your next visit!
5 on April 12, 2016
The farmhouse was so peaceful! Perfect country setting for our family vacation and the staff was so pleasant & accomodating!
It was a pleasure sharing our Farmhouse property with you and your family. We're so glad you enjoyed your time with us. Thank you for sharing such kind words!
5 on April 04, 2016
Stayed in the Serenity Suite for our babymoon. Grounds are well maintained, suite was large and had many amenities. Staff was very attentive. Breakfast was filling, try the 5 course dinner, amazing food! We loved our stay!!!
It's great to hear how much you enjoyed your stay and all the amenities Hillbrook has to offer. Congratulations on your new baby!
4.2 on April 04, 2016
How quaint I adored this place from the moment we turned onto the drive leading up to thd main house. I coukdnt wait go get out of the car and walk the grounds. I hope to go back soon
Thanks for your review. It would be a delight to see you again in the near future!
4.6 on April 02, 2016
This was a good mini getaway that offered a tranquil environment with good service and nice, unique rooms.
We love being able to invite guests into the sanctuary of Hillbrook Inn. Thanks for visiting us!
4.6 on March 28, 2016
The dining and breakfast were highlights of our stay, but the room, grounds, and spa were all exceptional. We will definitely be back!
I'm glad you enjoyed a romantic getaway with us and look forward to welcoming you back for another stay!
5 on March 25, 2016
I needed a night away to rest and rejuvenate. Hillbrook made that all possible, and then some.
Thank you for staying with us. I'm glad you were able to get away to relax. We hope to see you again soon!
4.8 on March 17, 2016
We purchased a Living Social voucher and were so amazed with our stay. We also did a wine tour - with Andy as our guide. It was so wonderful. He was great and informative and made the tour very enjoyable. We ate dinner and breakfast at the Inn and were very happy with our meals. We ended the stay with a spa visit ... a massage and a facial - what a wonderful experience. The only downside - if you stay in the Point, is that you can hear the kitchen activity below you in the evening and the early morning. Other than that, we couldn't have asked for more at our time at Hillbrook. Will definitely visit again.
I'm so glad to hear how much you enjoyed your stay and the wine tour with Andy. The northern Virginia wine region is truly beautiful! I'm sorry to hear that you were able to hear sounds from the kitchen, as we do our best to minimize it as much as possible. We are happy to recommend a quieter room for your next visit. Thank you for your kind thoughts, and we look forward to seeing you again soon!
4.8 on March 15, 2016
Hillbrook Inn & Spa exceeded our expectations. We arrived at check-in and was warmly greeted. Ricardo was wonderful--funny, knowledgeable. The welcome drink and tour was a wonderful touch. The history of the building/property really enhances the experience. The room was "dreamy" at the Hawthorn House. I loved having a fireplace and the shower was to die for. Our couples massage was the best massage I have had. The spa is very comfortable and clean. I was nervous about dinner since I am a picky eater and typically have buyers remorse when it comes to expensive food. The five-course dinner at Redbook Restaurant was amazing. I tried items I normally wouldn't and loved them all. Breakfast the next day did not disappointment either. Thank you for a wonderful stay!
We love exceeding your guests' expectations! Thank you for sharing your experience. We hope to see you again soon!
5 on March 12, 2016
An outstanding three night stay in late February. The inn is quaint and unique, with a gracious, hospitable and friendly staff. We enjoyed the history of the area during the day and lovely accommodations with a wood burning fireplace in the evening. We think the breakfasts were some of the best we've ever had in our B&B travels.
It's great to hear that you enjoyed a cozy winter stay and that you got to explore the area a bit as well. Thank you for being so kind!
5 on March 09, 2016
There aren't words in the English language that hold enough caliber to properly describe the quality of service at the Hillbrook Inn and Spa. At the zenith of the hierarchy of customer service stands Ricardo. Although our time together was only brief, this gentleman deserves an award for his outstanding customer service. He is confidently personable, conversational, intelligent to the degree that I actually walked away with the desire to further my research on some of the topics we discussed/debated i.e. fine wine, exotic cuisine, both modern and archaic cinema, etc. I will be making many a return journey and Ricardo is one of the main reasons for this fact. It will be a dark day when he finally decides to retire. And service doesn't diminish apart from Ricardo either! The front desk (Marcy, I believe) of the Inn was a delight to deal with and made everything incredibly easy. -- "Give my regards to the chef" (Justin, if I'm not mistaken). -- The food was barre none some of the most delectably fantastic, both in regards to the pallet and also aesthetically. The novelty of each dish added a surprising facet that I have not seen replicated at any other "fine dining" locus. And I don't want to disregard the wait staff as they also were extremely friendly, helpful and facilitated the wagging of the tongue amongst ALL of the patrons at the dinner tables on the evening I was blessed enough to sit down for dinner. Even breakfast was carefully administered and myself and my date were blown away by the attention to detail combined with the incredible flavor. It is positively apparent that the guests of Hillbrook are the top priority of the staff and, as a (self-proclaimed) experienced traveler, I cannot express enough how gloriously refreshing it is to be treated as kings and queens for a day. And I think I speak for every one of your patrons when I express that sentiment.
It is our sincere pleasure to serve our guests in a way that makes them feel special (because they are to us!). Thank you for writing such a detailed and kind review. I will certainly share your sentiments with our staff. We look forward to your next visit!
5 on March 05, 2016
A truly extraordinary experience in every regard from check-in to check-out. The accommodations, service and food were truly exceptional. Hillbrook Inn & Spa should be the only place someone considers staying when in the area.
Your comments are deeply appreciated. Thank you for sharing your experience!
5 on March 02, 2016
The rooms were very nice, comparable to other nice places I've stayed. The service and dining were really special. I don't know if I've ever enjoyed any meal as much as when I stayed at Hillbrook. The people that worked there are just like family. Thank you so much!!!
It's a joy to treat our guests as part of the Hillbrook family. Thank you for being so kind!
5 on March 02, 2016
We had a great first visit! Everyone was extremely nice and professional, the food was great, and the rooms were perfect.
Thank you for your kind review!
5 on March 02, 2016
The accommodations made by the staff for our late arrival made it easy and efficient for us to get in our room. The landscape and scenery of the Inn is gorgeous, immaculate and spacious. Fine dining was a fantastic experience. We liked the set up of having our own table away from the group for a intimate and private dining. Special appreciations to the dining server who knew Sign Language. It certainly helped making the experience more enjoyable and memorable. The food was perfect and delicious. The overall experience of staying at Hilbrook Inn & Spa is like no other. We certainly will be a repeat visitors in the future.
It's wonderful to hear how much you enjoyed your visit with us. We appreciate your heartfelt words and look forward to welcoming you back for another stay in the near future!
4.8 on March 02, 2016
We have stayed at Hillbrook Inn on multiple occasions and have been consistently impressed with the service of the staff and the quiet beauty of the property. The hot stone massage at the spa was given rave reviews by my wife, and both meals were superb as always.
Thank you for being a repeat guest and sharing your kind words with us. It's our pleasure to serve you. We look forward to seeing you again soon!
5 on February 29, 2016
I was able to get a winter deal and got the room half off. Staff is very friendly and really want you to have a nice stay. Breakfast was fantastic! I also had the 5 course dinner and was stuffed by the end. Great food. Also visited the spa, average pricing on the services there. Had a very relaxing time.
Thank you for complimenting our staff. It's great to hear that you enjoyed a relaxing getaway!
4.4 on February 29, 2016
I stayed at Hillbrook for a night with my girlfriend through a livingsocial deal. It was a wonderful place with a homey feel and being a historical building was very interesting. Great place for a couples getaway. Danish for breakfast was great and the eggs benedict wasn't bad. I would recommend to anyone.
Thank you got purchasing our deal through Living Social and writing such a nice review!
5 on February 26, 2016
Hillbrook was such a lovely escape only an hour away from DC that I can't wait to go back any chance I get. The food was delicious, the rooms were gorgeous, and the service was incredibly attentive.
We deeply appreciate your kind words and look forward to your next visit!
5 on February 22, 2016
5 on February 20, 2016
WE STAYED AT HILLBROOK LAST WEEKEND. WHEN THE WEATHER BECAME ICY AND SNOWY THE STAFF SENT NOT ONLY OUR BREAKFAST BUT SOMETHING FOR DINNER AS WELL. I FEEL THIS WENT BEYOND EXPECTED KINDNESS.
It was our pleasure to make sure you were taken of during your visit, despite the harsh weather conditions. We hope to see you again soon!
5 on February 18, 2016
This Inn offers all the amenities for a "refresh" getaway! Offering quiet accommodations, spa splurges and exquisite meals you're missing out if you don't plan your getaway today!
Thank you for being so kind!
5 on February 16, 2016
Everything was great from first contact until the end! The highlights were the welcoming drink and cookies; the superior massage; and capped it off with wonderful dinner. Breakfast was very good and made even more special by chatting with the owner. An overall great experience, we will return!
It was a pleasure talking with you and getting to know you better. Thank you for staying with us at Hillbrook Inn. We hope to see you again soon!
4.8 on February 14, 2016
Enjoyed our short stay. My wife loved her massage. Would like to come back in warmer weather to enjoy the whole property. We didn't try the onsite dining. We will definitely take advantage of it next time.
Thank you for your kind review. We would love to have you join us for dinner during your next stay!
5 on February 10, 2016
We stayed at the Spring House.It was so warm and cozy.Wish we could have stayed longer.Our dinner and breakfast was delicious.The service was the Best! Thank You
I'm delighted to hear that you enjoyed your stay in the Spring cottage. Thank you for staying with us!
4.6 on February 05, 2016
This was a wonder place to relax and enjoy your favorite company. The meals provided were absolutely fantastic. The cost is a bit much; however, I enjoyed my stay so much that it was money well spent.
Thank you for sharing your experience and seeing the value of a relaxing stay at Hillbrook Inn & Spa!
4.4 on February 05, 2016
My husband and I enjoyed another great stay at the Hillbrook Inn and Spa. Our room was charming with an odd shaped door and a clawfoot tub. Our dinner was fabulous and we enjoyed sitting in the wingchairs listening to music on the ipad in the evening. The staff were so nice and went out of their way to make sure our stay was pleasant. Our couples massage at the spa was so pleasant and relaxing. This was our second stay for our anniversary and we plan to make it an annual event!
I'm so glad you enjoyed your second visit with us and plan to make it an annual event. We love nothing more than getting to see our guests regularly so we can get to know them better. Thank you for your kind review. We'll see you again soon!
5 on February 03, 2016
We stayed at the Hillbrook Inn for only one night but it was great. The Sunrise Suite was so nice and clean. The food was amazing. We had a couples massage at the Spa which was so calm and relaxing. This in really went above and beyond in everything they did. I scheduled a private cooking class and was later told that they had a private wedding lunch at the spot where the class was supposed to be. I was ok with canceling but they went above and beyond by calling around to other chefs and finding someone who could do the class. It was just a great experience for myself and my husband who was celebrating his birthday.
We're so glad we were able to accommodate the cooking class for you and help make your stay extra special! We look forward to seeing you again soon.
4.6 on February 02, 2016
We had a wonderful short stay. My wife enjoyed her massage and I enjoyed just relaxing. We'd like to visit without the snow, so we could enjoy the whole property. Thanks
The inn is gorgeous with snow. I'm sure you will love it! We hope you can come visit us again this winter.
4.8 on February 02, 2016
The stay was fantastic, we had a wonderful time there. The food was outstanding, and the accommodations were better than we expected. We would definitely consider going back at some point.
Thank you for your kind review! You're welcome back any time!
4.6 on February 01, 2016
This is a real special place and first class in every way. Great staff and the food is amazing. I recommend the 5 course dinner. Hillbrook is now our favorite place and we will be back. The only feedback is the coffee is a little weak. I suggest a more robust blend. Excellent facility!!!
Thank you for staying with us and for sharing your thoughts. We will certainly take your feedback into consideration. We look forward to seeing you again soon!
5 on January 26, 2016
Everything about our stay was exceptional. The staff, the dinner and the spa all exceed my expectations!
That is wonderful to hear. Thank you for your review!
5 on January 24, 2016
We stayed in the Hawthorne house which is 2 miles away from the main house. It was absolutely beautiful. We had breakfast in the main house and it was delicious. Couldn't ask for a better place to get away. Had a nice chat with Carissa at breakfast when she visited our table to say hello. And, Ricardo was wonderful in recommending a great place for dinner when our original plans fell through. Can't wait to go back!
It's great to hear how much you enjoyed your stay at the Hawthorn Estate. Thank you for visiting us, and we look forward to seeing you again soon!
4.0 on January 14, 2016
Inn Staff were helpful, respectful and enjoyable to be around. Historical significance of the place is nice to learn about. Room was spacious and well appointed. Food was good. Spa was decent and spa staff were very nice. Spa is a little pricey.
Thank you for your compliments of our staff and accommodations. We appreciate your feedback and look forward to welcoming you again soon!
4.6 on January 14, 2016
My husband and I came for a nice weekend getaway, our first time away since having our baby! We stated in the West Suite on the Hawthorn property which I can't recommend more highly! I do wish it was a little closer to the main house, but it was still a lovely property, both inside and out! We had dinner at the Redbook restaurant on-site and it was absolutely perfect. Food was delicious and service was outstanding, would highly recommend. We were both slightly disappointed with the breakfast the following day, but only because the food served just happened to be the two things we didn't care for. It did look delicious though and very well-presented. We will absolutely be back again!
I'm so glad to hear that you enjoyed your stay at Hawthorn. It is a beautiful home! Please let us know for next time what you prefer to eat for breakfast so that we can make sure it is to your liking. We appreciate your business and look forward to your next stay!
4.6 on January 13, 2016
I enjoyed my stay immensely, the staff was very accommodating and all of our wishes were met before we arrived. We felt as if we at home. We intend to make this an annual trip, also it it is a great place for conferencing. I look forward to returning.
We truly desire for Hillbrook Inn to feel like our guests' home away from home. Thank you for your kind words. We look forward to your next visit!
4.0 on January 13, 2016
My husband and I recently spent our wedding anniversary at the Hillbrook Inn & Spa. We stayed in the Hawthorn house and it was stunning. The grounds are beautiful (even in the winter) and the house is clean and welcoming. The North Suite featured robes, a bathtub, and two bathrooms. We didn't try the fireplace because there were multiple notes which said "Is the flue open?" with no explanation of the flue or how to open it. (Maybe this is common sense for some, but not for us.) Our only suggestion is that we would have liked a more friendly greeting upon arrival. The food was fantastic the next morning as was the service.
Thank you for sharing your experience about staying at our Hawthorn Estate. I'm so glad to hear how much you enjoyed yourselves! We deeply appreciate your feedback and wish to apologize for the issues you had during your stay. Welcoming guests in a warm and friendly manner is of utmost importance to us. We would have been more than happy to assist you with any issues in your room, so please do not hesitate to contact us in the future. We hope to see you again very soon!
4.8 on January 03, 2016
We decided to go spur of the moment to Hillbrook for an evening get-away. Because of our last minute decision, the only room availble was at the Farmhouse. I gave the rooms a 4 star only because we were 2 miles from the main lodge but the room at the Farmhouse (Sunrise) was fabulous - clean, spacious and well appointed. It would have been nice to be onsite and would book earlier next time to make sure we were. We were welcomed with a glass of wine and were shown around the main lodge and where we would be eating. The Inn was beautiful - cozy yet elegant. The 4 course dinner was excellent - the servings were small by my husband's standards but the food, wine and service was fabulous. I thought the portion size was perfect - I did not walk away hungry or full. We had a late seating the next day for breakfast - which again was out of this world. I cannot say enough about the chef at Hilbrook. After breakfast I had a facial in the spa. I would high recommend visiting the spa - clean, relaxing and I felt that Andrea knew what she was doing - it was a wonderful 60 minutes. Harper's Ferry is only a small drive down the road so we spent the afternoon walking around the town which was a great way to end our quick trip getaway.
Thank you for choosing to visit us on a whim. It's great to hear that you enjoyed your getaway, and we hope to welcome you back again soon for a stay in the main house.
5 on December 31, 2015
I discovered the Hillbrook Inn through a Groupon special deal while I was looking for someplace nice to take my wife for a 1-night getaway for her birthday. We were taking a chance on this place and the Hillbrook Inn turned out to be a very pleasant surprise. The staff and accommodations are 5-star, and we enjoyed an excellent couples massages, a wonderful 5-course dinner and our room was upgraded at no charge! We will definitely be back.
Thank you for choosing Hillbrook Inn to celebrate your wife's birthday and for letting us know how much you enjoyed it. We look forward to seeing you again soon!
4.8 on December 21, 2015
I had a lovely weekend as a solo traveler. The spa was terrific and I'd highly recommend the hot stone massage. Didn't eat dinner but had a wonderful breakfast. Everyone was very accommodating. Hope to return again.
We enjoyed having you stay with us to enjoy a spa retreat. Thank you for your kind words!
4.2 on December 17, 2015
Very lovely get away from every day life. The chef was outstanding.
Thank you for your kind review!
5 on December 10, 2015
This was our first visit to Hillbrook and it was nothing short of perfection! I brought my boyfriend here for his birthday. Prior to our visit, I had many questions and a few special requests, I was in contact with Marcy Deck and she was just amazing! She went above and beyond to accommodate my requests and upon our arrival, she even had something very special waiting for us that I hadn't anticipated. From check-in to check-out our experience was phenomenal! Everyone was very professional and kind, they even squeezed us in for dinner at the last moment (I hadn't made a reservation). We stayed at the Farmhouse and it was gorgeous, you can really tell that much time and effort went into the decor, it's just as you see it on the website...just beautiful and clean to perfection. Our dinner was a once in a lifetime experience, it was very special, and the food we were served is beyond description...so good! I wouldn't hesitate to come and stay here again. In fact, this was only our second stay at a bed and breakfast and the Hillbrook Inn has set the bar for us, on what a "true" bed and breakfast should be. Because ours was a special occasion, Hillbrook will always be our "go-to" place, as we had such a wonderful experience! A special thank you to Marcy, the gentleman who checked us in, and to all of the staff for a job very well done! A very heartfelt thank you from Teresa & Tom.
Thank you for sharing your experience and especially for complimenting our amazing staff. It was our pleasure to serve you and make sure your stay was a memorable one!
5 on December 07, 2015
My husband and I had the most wonderful getaway at the Hillbrook Inn & Spa. We were greeted by cheerful staff and a welcome drink. Our room was warm and cozy. We also took advantage of the restaurant on site and were very pleased that we did. It was a gourmet 5-course meal that was absolutely amazing. My husband said it was the best meal he's ever had. There was so much attention to detail and the staff was so accommodating. The breakfast the next morning was beyond expectation. My husband and I look forward to visiting again every season.
A seasonal visit to Hillbrook Inn is a wonderful idea, as our property is transformed with the delights that each season brings. It's great to hear how much you enjoyed your stay with us, and we look forward to having you visit again soon!
4.8 on December 02, 2015
I found the Hillbrook and our "Winter Cottage" a delightful and refreshing getaway from the daily grind of the nearby D.C. metropolis! The wonderful chef custom prepared a delicious 5 course vegan dinner, and 2 vegan breakfasts during my visit. The staff prepared a little bonfire for me and my partner to enjoy one evening. And our room reminded me of a castle! All the staff were gracious, the history of the Inn interesting, and the furnishings so comfortable! I will be returning in the future!
Hillbrook Inn is the perfect place for a retreat from the hustle and bustle of city life. Thank you for writing a review about how much you enjoyed yourself. I will be sure to pass your compliments on to the chef! We look forward to welcoming you for another visit in the near future.
5 on November 29, 2015
We spent one night at this magnificent little place.. we wanted a small getaway before thanksgiving. it's just so stunning and peaceful. The staff are wonderful and so helpful. The food WAS AMAZING!! The grounds are just so beautiful. Everything was clean. We usually go to hotels so I was a little nervous when I booked this, turns out.. it was way better!!!!!!!!
We're so glad you chose to stay with us and enjoy Hillbrook Inn. Thank you for your kind words. It was our pleasure to serve you!
3.8 on November 26, 2015
Great overall weekend. We stayed in the Farmhouse sunrise room. It was very comfortable, but a set up a bit weirdly with two beds on opposite sides and a TV in the middle that didn't rotate so watching it from bed was hard. But that was minor all things considered. We would recommend both the B&B and the spa.
We appreciate your review and the feedback about the room. We can only improve by knowing about our guests' experiences and how we can continually make things better. We would love to have you return for another stay with us sometime soon!
4.6 on November 24, 2015
Fantastic personal attention to detail and making you feel like you we're a valued curstomer and that your business and experience mattered to them. They would not allow you to walk away with a bad experience is the sence my wife and I felt during our stay. Great time and getaway for the weekend. Definitely would return for another great weekend.
It's true - we do everything we can to ensure our guests have a wonderful experience with us. Thank you for commenting. We look forward to your next visit!
5 on November 22, 2015
The delightful main house, with it's history, and a grand tour, to my cozy, yet spacious "Winter Cottage" I couldn't get enough of this place, and am trying to think of an excuse to get back there soon! Our stay was perfect in every way. First, the chefs made exclusive vegan meals just for me, including breakfast and a five-course dinner. I must say that these were perhaps the best vegan meals I have ever had. Our room, the Winter Cottage, reminded me of a king and queens quarters, with tiled floors, muted autumn colors, and a king luxurious bed. The staff were so personable, and knowledgeable! And the grounds are private and beautiful with plenty of wildlife. All of this and more, only 1.5 hours from my busy life of living in Baltimore, and commuting to D.C. every day! My only regret is that I ran out of time and didn't even book a spa day while there! Well, there is always next time. I highly recommend The Hillbrook Inn and Spa!
We truly appreciate your review of our property and would love to welcome you back for a spa day in the future! It was our pleasure to serve you tailored meals to your liking. We're so glad you enjoyed them. Thank you for sharing your experience!
5 on November 15, 2015
From the moment we arrived until the time we left we completely enjoyed our stay. We roamed the grounds, but loved our room. We didn't want to leave when it was time for check out. The Hawthorne is just an amazing house. We especially appreciated the secluded and private feel of the entire location. Will be back
It's great to hear how much you enjoyed your stay at the Hawthorn Estate. We appreciate your kind words and look forward to your next visit!
3.8 on November 15, 2015
Another nice stay. Room was beautiful. Staff was friendly.
Thank you for being a loyal guest. We look forward to welcoming you again soon!
4.2 on November 13, 2015
We had a great getaway, a little over an hour from Baltimore, and a beautiful drive also. Marci and her staff were amazing.
Your compliments of our staff are deeply appreciated. Looking forward to your next visit with us!
5 on November 04, 2015
We loved Hillbrook & wish we could have stayed longer to explore and truly relax - very clean, friendly & helpful staff, awesome breakfast, beautifully decorated rooms and lovely grounds - it was a wonderful but short getaway! Clarrisa is a wonderful host as well!
Thank you for your kind words! It is my pleasure to host such wonderful guests at our inn. Hopefully you can stay a bit longer next time you visit!
5 on October 29, 2015
My daughter and I enjoyed our stay. Would recommend the wine tour. Everything was wonderful!
The wine tour is a wonderful experience and a great way to spend an afternoon. Thank you for choosing to stay with us!
5 on October 16, 2015
We had a wonderful and exciting experience. I would go back again. It was like having all the comforts of home. The staff and service exceeded my expectations! Carolyn Small
Carolyn, your heartfelt words are much appreciated. We hope to see you again soon!
4.6 on October 15, 2015
My new husband and I stayed in the Tranquility Suit on our wedding night. Neither of us had visited the Hillbrook before but we're both impressed! They let him check us in a little early to accommodate for our wedding ceremony and the room was so cute! Like a little apartment. A fantastic shower and a fireplace in the wall made our night very cozy and romantic. The grounds are beyond picturesque. We would definitely stay again!
The Tranquility suite is a our newest room at the inn, and it does have a lot to offer. I'm so glad you enjoyed your wedding night with us. Congratulations and best wishes to you both!
4.4 on October 09, 2015
The 5 course dinner was excellent. That, along with the historic dining room and excellent staff made for a wonderful and relaxing evening.
Thank you for your kind review!
4.4 on October 06, 2015
one night stay, room was very cozy, very friendly staff, only had breakfast there but food was great
Thank you for your kind review!
4.6 on October 05, 2015
I stayed for 2 nights with my 3 sisters and we all loved this Inn. We stayed at the Farmhouse in the Sunrise Suite. The room was very large, with big comfy beds and a huge bathroom, big enough for 4 women. The food in the restaurant was amazing, and they accommodated all of our food preferences. The manager was incredibly helpful, always checking with us to make sure our stay was pleasant, and all the employees were incredibly helpful and friendly. The spa services were wonderful, and the whole Inn is just beautiful. I highly recommend this Inn.
It sounds like you had a wonderful sister getaway, and we're so glad you chose to do so at Hillbrook Inn. The Sunrise suite is ideal for that purpose! Our staff is what makes Hillbrook truly special, so thank you for recognizing that. Your kind words are much appreciated!
4.6 on September 28, 2015
My wife and I enjoyed our stay at Hillbrook very much. We ate dinner at the 6PM hour, the 4 course dinner, and it was very good. Our room, the Fall Cottage, a short walk from the main house, was really nice. It was roomy. We loved the brown and tan and rust colors of the "Fall" cottage decor. It also was quiet and felt very private, even though that building contains 3 other similar "cottage" rooms (each on its own corner of the building). The grounds are beautiful in a rustic, outdoor way. We have stayed at many B&B.com properties in the past, and Hillbrook definitely is in the upper echelon.
Considering your experience staying at many other inns, your comments are deeply appreciated! We are delighted that you enjoyed your stay with us. The cottage suites are certainly quiet and private, which makes them very popular. We hope you can visit us again sometime soon for another relaxing getaway!
4.8 on September 27, 2015
We visited the Inn for our 2nd wedding anniversary and it was the perfect getaway from Washington, DC. We stayed in the Sunset Suite about a mile or so from the main house. The rooms were clean, sunny and surrounded by serene farmland. We had breakfast each morning of our stay, which was rich and filling. But before the best treat was a 5-course dinner by candlelight. It was the perfect romantic setting.
Thank you for complimenting our culinary team and sharing your experience. It's wonderful to hear that you enjoyed your stay in the spacious Sunset Suite. We look forward to helping you celebrate another special occasion!
4.6 on September 26, 2015
This was our 3rd time at Hillbrook. We were very fortunate to get an upgrade because of a last minute cancellation. I was able to avoid going up a lot of stairs because of their kindness. The Bamford Suite was wonderful. The meals as always were absolutely fantastic. We didn't have time to use the spa this time which we really missed, both previous times we had a excellent experience at the spa.
We enjoyed welcoming you back to the Hillbrook Inn & Spa! We were also happy we could assist in getting you in a room that is fitting to your specific needs. The Bamford Suite is one of the most popular suites in the main house, so we are so happy you were able to enjoy it as well! We look forward to spending more time with you in the future as well!
5 on September 21, 2015
Our stay was magical. The staff made us feel at home and everything was perfect. We will return in the future. Hillbrook Inn is a beautiful inn and we will definitely recommend to everyone we know.
We deeply appreciate all your kind words and look forward to future visits!
4.6 on September 12, 2015
My boyfriend and I thoroughly enjoyed our first trip to the Hillbrook Inn and Spa!! It was recommended by my Dad who has been a regular guest with my stepmother for the past 20 years. We stayed in the spring cottage for 2 nights. All of our meals were absolutely amazing (2 breakfasts and 1, 5-course candlelight dinner)! I highly recommend the Hillbrook Inn and Spa for a wonderful romantic getaway!
It is an honor to share Hillbrook Inn & Spa with you both! We have several guests that visit us often and it truly means the world to us. Hillbrook is a special place because of people like your father and step-mother. It was wonderful to hear that you were able to enjoy an amazing meal. We would like to thank you for allowing us to create you a romantic get-a-way. Thank your sharing a place we hold so dear! Best wishes today and we hope to see you in the future.
3.4 on September 10, 2015
We had a great time during our stay at Hillbrook Inn. We loved the property and the room (Summer Cottage) was beautiful, quiet and peaceful. A couple of things that could be improved: The water pressure and temperature in the showers was very difficult to manage - water was either scalding or cold and the pressure was hit or miss. The maid service was spotty - left a coffee cup on the night stand and didn't clean the bathroom very thoroughly. While the food was good and we were so impressed by the fact that they called us to find out our food preferences and allergies, I felt that there could have been healthier options - especially at breakfast. We would definitely come back!
We are happy to hear that you enjoyed your visit at the Hillbrook Inn! I appreciate that you were honest about housekeeping and hope that you also told the manager on duty. My husband and I will address with them in our next meeting, due to the fact that we set a high level of expectations for cleaning rooms. I have also sent maintenance to the Summer Cottage to address and look into that shower as well. It is important that we address things in a timely manner and appreciate your feedback to help us to do so! Lastly, I hold a meeting with our Executive Chef today and we will discuss menu ideas (options) for guests. We try our best to accommodate dietary needs to the best of our ability. Our guests are on vacation, and often request items that they would not prepare for themselves at home. We will try to be more creative and healthy for your future visits. We look forward to welcoming you back and appreciate not only your feedback, but your business!
4.0 on September 09, 2015
The service was great with everyone being very friendly and helpful. The staff at the spa were very accommodating. The Summit suite was large and well appointed but did not have the same feel as the main Inn since it was a few miles away in a relatively modern frame house. Breakfast was fine but rather standard. Dinner was only ok given expectations but the primary chef was off due to a recent injury. The main Inn is in a very nice setting. We will definitely visit again.
Thank you for your feedback! I appreciate your giving recognition to the staff, they definitely deserve it! They are what makes the inn special! We understand that each of the properties are unique and hold their own special characteristics. Giving guests an opportunity to enjoy something that is fitting for their escape. We hope that in the future you may join us at the Main Estate or even Hawthorn. Lastly, we apologize for your culinary experience. Sometimes events are out of our control in life, but our Chef is up and moving again, which we are very happy about. We are just happy that it was minor and he is healthy! He and I have been working hard on creating new menus, visiting our growers and more. Therefore, we hope on your next visit you will have a completely different dining experience...something truly special to remember! Again thank you for your kind words and understanding heart during your stay! Best wishes and we look forward to seeing you again!
4.2 on September 01, 2015
Hillbrook is a very nice B&B to experience. A woodsy setting with a brook, pond, swing, hammock, lots of acreage and many cozy room choices, you won't go wrong treating yourself to a night at Hillbrook. The breakfast was plentiful and tasty. The staff was very friendly. The only thing that was disappointing and the reason I only gave it a three for cleanliness was that the outside of the little cottage needed a good sweeping. Cobwebs around the door and leaves and debris scattered on the table, chairs and porch/deck area was surprising for a place of this quality and price point. You just expect that everything will be nice and clean when approaching the entrance and it causes hesitation to go outside and enjoy coffee in the morning or wine in the evening. Inside was spotless, tough, although they had forgotten to take out the trash can under the sink. It looked like it had been there for many visits. Otherwise, Hillbrook was very nice and I do recommend it despite the two negative findings.
Thank you for your comments and feedback. I do hope that you informed the manager on duty about these items as well. It is important that we know this information to approach housekeeping, allowing them to exceed expectations. I will be passing this review onto the staff at our next meeting. It is required that they sweep off porches upon opening a room for a guest. They have a detailed list that they are to follow during cleaning process. Therefore, I appreciate your honesty because it will only allow us to become better. I also deeply appreciate your recommendation for guests to visit the Hillbrook Inn & Spa! We look forward to welcoming you back and promise this fall to pay special attention the porch areas.
4.8 on August 28, 2015
I loved staying here and would definitely recommend it to others. the food was good but slightly overpriced. I really enjoyed the wine tour but would recommend that the company consider investing in an actual shuttle for the "chauffeured" tour- currently it's just the chauffeur's private vehicle.
Thank you for your visit and feedback! Hillbrook Inn & Spa owns the vehicle that is utilized for the wine tours. Our goal with this service is to provide guests a safe and enjoyable option for attending wineries in the local area. The "chauffeured" tour is referring to the individual that will drive you to each winery, the employee sets up the tasting, sets up your snack for you to enjoy and lastly assists in getting the wine you purchased back to the car. We are happy to hear that you took part in this activity and that Hillbrook was able to provide you safe transportation. Again, thank you for your feedback! We hope to visit with you again in the future!
5 on August 27, 2015
Fabulous customized service from the start to finish. Beautiful scenery and cozy cottages for a romantic weekend.
Thank you for commenting on customized service. It was wonderful to hear that you enjoyed the cottages. They are one of the top rooms we offer at the Hillbrook Inn & Spa. We appreciate your visit and hope to see you in the future.
4.6 on August 20, 2015
Food was out this world, and the service was fantastic. Only complaint is that they didn't have dinner on Monday nights, but every chef deserves a night off, so I understand. We will definitely be back!! Nickie & Jason
Nice and Jason, I am happy to hear that you had fantastic service and food that was out of this world. We will see about what we can do on all days of the week for dining. Yes, our Chefs deserve a day off....but our guests also deserve a full experience. We appreciate your feedback and take it to heart. Enjoy your day and we look forward to welcoming you back.
5 on August 16, 2015
What a wonderful find so close to DC. Hillbrook was a lovely, quiet oasis. The people friendly, the location perfect, and the grounds beautiful. We will definitely go back.
We look forward to visiting with you again. We also appreciate all your kind critique!
5 on August 11, 2015
Spacious room, updated restroom, private patio, spa- We've visited other B&Bs that are nice and comfortable, but the Bamfield suite in the main building was above and beyond our expectations.
It is wonderful to hear that we exceeded your expectations. Thank you for your kind words, they are deeply appreciated.
4.2 on August 11, 2015
Will be back !!! So charming !!
We look forward to seeing you!
4.8 on August 07, 2015
Hillbrook Inn was a delight. We stayed in the Farmhouse property and would do so again. Surrounded by an apple orchard, we woke up to goats and a llama grazing next door. We also saw a fox! Far away from everything but the room and property were gorgeous send modern. Dinner at the restaurant was gourmet. Check in and check out were the easiest I've experienced. The couples massage capped the trip. Would definitely return and recommend.
The Farmhouse is a very special property and we are happy you were able to enjoy the atmosphere. We are also very excited for the fall apple season that is around the corner! We look forward to using them in the restaurant! We also look forward to visit with you in the future!
4.8 on July 26, 2015
We have no complaints! The staff were welcoming and helpful and the grounds are beautiful. We stayed in the Bamford Suite - definitely recommend this suite! Ample space, comfortable bed (it's a bit higher off the ground than today's beds, as it's an antique four-poster, so keep in mind). We would love to come back and use the fireplace in the wintertime. Even though it is in the Main House, it felt very private and I could imagine holing up in there over a weekend, enjoying the comfort and quiet. It's pricier than we would normally pay for a weekend getaway, but we had a gift certificate, so took advantage of the opportunity. We will return!
It was wonderful to hear from you! I am so happy to hear you enjoyed the Bamford Suite. It is a guest favorite in the main house...and your right...it is nice to be held up in there in the winter. We look forward to future visits and hope you enjoy the fall.
5 on July 11, 2015
Such a delightful, unexpected find! Phyllis and I decided to celebrate our 16th wedding anniversary in Shepherdstown this past week. Until we found you.... Unfortunately, we were able to stay only one day. But in one day we discovered: Just about as close to "perfection" as we could have hoped. From the beautifully-manicured grounds, meticulously appointed and cared-for inn, and every one of your courteous staff who made us feel welcome with an unspoken "Glad you are here, set your cares and concerns aside and enjoy your stay with us!". Nothing more can be said. We planned on a three-day stay, and looking forward to the other two soon! With our most sincere thanks.
"A Wonderful Gem" was a wonderful heading to read today! Thank you deeply for your wonderful statements. I look forward to sharing your comments to the employees that make Hillbrook. It really means the world to us that you enjoyed your visit and will return to visit with us again soon.
4.0 on June 19, 2015
Great place, clean and quiet. That is what I was looking for.
We are happy to hear we could create an atmosphere that is clean and quiet!
5 on June 10, 2015
Gorgeous property and super friendly staff!! Cant wait to go back!
Thank you for your kind words! Looking forward to seeing you again!
4.2 on June 09, 2015
The living social deal was a great excuse to try this wonderful B&B.
We are happy to hear that you were able to find us on Living Social. It is a great service that has brought so many wonderful people to our inn. It was a pleasure to share Hillbrook with you both!
4.0 on June 03, 2015
My wife and I enjoyed a brief one-night stay in the Serenity Suite. The dual shower heads in the large shower were awesome. We also enjoyed having a place all to ourselves, as it was so quiet (the serenity suite is above the spa, so it is your own personal getaway in the evenings). The room wasn't terribly large, but it didn't need to be. It was all we needed for one night. We did the 4-course Sunday dinner. The food was fairly good, but only one course was substantial in size. We did breakfast the next morning and it was decent but not impressive. The food wasn't worth the price in the end. The Serenity Suite, however, with its spa bathroom was just what we were looking for. The grounds at the Hillbrook Inn & Spa were also beautiful, so the setting was perfect.
Thank you for your kind words about the Hillbrook Inn & Spa. I appreciate your feedback and honesty. The Serenity Suite is a great little escape from the hectic lives we all experience sometimes. As for the culinary experience, I appreciate your feedback. I am sorry that we were not able to exceed your expectations in this area. However, I promise to take this feedback to my culinary team to help us to grow. ~
5 on June 03, 2015
We truly enjoyed our stay at Hillbrook. The staff ( Lori) was great. small quiet and very very clean. Breakfast was great. We plan to go back. - just a great plase to relax . PS The spa is outstanding Wayne
Thank you for your visit! Lori is a special person and we are lucky to have her as part of our team. We are also glad to hear you were able to enjoy the quiet atmosphere and had some time to relax. We look forward to visiting with you in the future.
4.6 on June 01, 2015
Beautiful setting, friendly staff and fabulous food!!
We are happy that you were able to share time with us at the Hillbrook Inn & Spa!
3.8 on May 30, 2015
Wonderful getaway. Excellent service and couples massage at spa. Super relaxing and quiet scenic setting! A bit pricey but no surprises
Thank you for visiting the Hillbrook Inn & Spa! We appreciate your kind words and honesty. Our goal is to provide a get-a-way that exceeds your expectations and provides you with superior service.
4.6 on May 28, 2015
This was an awesome bed and breakfast and they have great spa services. Would highly recommend.
Thank you for your kind words! We deeply appreciate your visit and hope to see you in the future.
4.4 on May 24, 2015
May 2015 - My boyfriend and I recently stayed at the Hillbrook Inn to celebrate his birthday and we had such a great time. We stayed in the Overlook room which was a bit small but very cozy. He also received a neck and back massage which he loved. The Inn is very beautiful and the service was outstanding! We will definitely return.
Thank you for talking about your "lovely stay" at the Hillbrook Inn & Spa. It is an honor to share special occasions with our guests. We are happy to hear that your boyfriend enjoyed his birthday and spa visit. We look forward to spending more time with you in the future!
4.2 on May 19, 2015
This was a beautiful B&B. The staff was great and the amenities were fitting. I wish there was more to do in the area beside the casino.
I am glad to hear that you felt Hillbrook Inn & Spa was fitting with all it had to offer you both during your visit. As for the local area, we would love to provide more information on things to do. On our web-site you may visit: http://www.hillbrookinn.com/plan-your-stay/ We also provide an iPad in each guest suite with an app with information about the Inn and local area (we designed and provide this service). You may also go to the app store and download it before you arrive next time. We would also be more than happy to provide you with more information prior to your arrival or upon your visit, through guest services. I am just sorry that you did not get this information on your first visit. Example of things: Hiking, Biking, History Tours, Wineries, Antique Stores, Outdoor Activities and more. I can state that I will bring this information to our staff meeting. We will discuss the importance to share information with guests about the local area. We deeply appreciate your feedback and hope that this information helps you!
5 on May 18, 2015
The grounds are lovely, and the room impeccable. Breakfast was delightful! The personnel are professional and attentive. Look forward to visiting again!
Looking forward to future visits! Thank you for your kind words!
5 on May 13, 2015
Beautiful place. The rooms were clean and comfortable. Breakfast was delicious.
Glad to hear you enjoyed the rooms and the delicious breakfast!
4.0 on May 13, 2015
We received the 2 night stay package from purchased through Living-Social as a Christmas gift from our daughter & son and their families. It was a very thoughtful and wonderful gift--and we enjoyed the retreat very much!
Thank you to your daughter, son and their families for purchasing you such a wonderful gift for Christmas! Sometimes making memories is such a beautiful gift and something that is priceless. You can never replace time together and that is an honor to share that with you both. We appreciate your business and sharing your time with you!
5 on May 12, 2015
Hillbrook is such a nice place to relax and unwind. Beautiful grounds in the spring time and great staff. The spa was great. Enjoyed our couples massage. Would recommend to friends and will return for another stay in the future.
We deeply appreciate your visit to the Hillbrook Inn & Spa! We also look forward to welcoming you back!
4.4 on May 11, 2015
Accommodations - Awesome Service - Also Awesome Loved Charles Town and the people, plan to return Hillbrook was amazing and would love to see it in spring and summer, was unusually cold weekend when we were there. One complaint I would like to share is that the breakfast food was not good. We went to the dining room for breakfast and were disappointed. First course was eggs with spinach, maple sausage link and cheese grits, all were cold and I don't think heating them would have helped very much. Look into other menus please.
We are so happy you were able to escape for a "girls get-a-way" and enjoyed your visit. As for the breakfast, we are sorry about your disappointment. I have personally taken your review to the culinary team and discussed directly with our breakfast chef. I specifically addressed the breakfast Chef and stated this is not acceptable! I appreciate your honesty because it helps us to better ourselves.
4.2 on May 07, 2015
The room and the house were spectacular and the grounds of the Hawthorne House were beautiful and well manicured with blossoming dogwoods and redbud trees lining the long driveway. The fragrant lilac bushes were intoxicating. The breakfast was a specially prepared one for my husband and I since we are vegans. It was so delicious and attractively presented and we enjoyed the view from the dining room of the beautiful grounds and the Canada geese and their goslings. There were only a couple things that could have improved our stay. The bed was not comfortable for me because it dipped in the middle. I felt pressured on the phone and in person to spend more money there at the spa, for dinner, and items for sale at the Inn. Also, the massage I had at the spa I would rate a 5 on a scale from 1 to 10.
We appreciate your review about the Hawthorn House and all it has to offer in the spring. We are happy to hear you enjoyed blossoms, fragrances, geese and presentation of vegan food. I apologize that the bed and massage at the spa was not to your liking. I do hope that you were able to share this information with the manager on duty. We will also take the time to check all the beds in that facility to see if they need additional supports. Lastly, our goal is not to pressure guests on the phone to purchase items, but to provide information on what Hillbrook has to offer guests during their stay. I will review this with the Guest Service Representatives. I do not want guests to feel pressure, but more to receive information. Again, thank you for your feedback and kind words!
4.6 on May 06, 2015
This was our second visit - first was our honeymoon. The staff is simply Amazing and Very accommodating. We stayed in on of the smaller (loft) suites on this visit and it was comfortable, quite, had a nice sitting area and beautiful view. There was no separate shower in this room, although the antique tub had a removable spray nozzle. We ate both dinner and breakfast and the food is absolutely Amazing! We also had a great massage experience at the on-site spa. I Highly Recommend a Visit!!!
As always it is an honor to welcome you back to the Hillbrook Inn & Spa. We appreciate your review and kind words, but more importantly we appreciate the time you spent with us! Enjoy another year filled with love, laughter and happiness!
5 on May 05, 2015
My wife and I needed to get away, but couldn't go to far. We found Hillbrook online and it looked great. We were NOT disappointed. From our arrival through our departure we received top notch accommodation, service and a wonderful Spa experience. We had a couples massage that was great. The 5 course dinner our first night was magnificent. The portions were just right, the atmosphere was comfortable and the food was some of the best. My wife even at the fish course and she doesn't normally care for fish. The grounds were beautiful, and we took some time to play some large size chess. We saw lots of turtles, geese and the neighboring horses while we sat outside, swung on the swing or just walked around. We did take some time to go tour some of the local wineries, and that was great as well. We highly recommend Hillbrook Inn and we will certainly be going back. Mark and Pam
Dear Mark and Pam: It was truly an honor to share Hillbrook with you both! We are happy to hear you were able to enjoy all aspects of the inn. Especially the grounds. The gentleman that care for the grounds are very attentive in creating spaces for guests to enjoy. We deeply appreciate all the hard work they put in. We are glad you were able to enjoy it as well. It was also nice to hear that you were able to enjoy the local wineries. We look forward to future visits with you both! Enjoy the summer!
3.8 on May 05, 2015
beautiful place, wonderful staff, didnt like the services/tips automatically added it
Thank you for your kind words and honesty. I can state that we are reviewing our service/tips policy for the future. If you have any questions you may contact the Inn directly. We do hope to visit with you in the future.
4.6 on April 29, 2015
We had a wonderful anniversary weekend. Great meal, excellent service and wonderful, private room with everything we needed.
Thank you for your kind review! We hope to see you in the future!
4.8 on April 29, 2015
The staff was very nice and responsive. One of the aspects of the Inn that is somewhat underrated is the sheer size of the grounds available to visitors. If you enjoy being outside in a tranquil setting (taking walks or resting), Hillbrook Inn is for you. Dining: We booked the 5-course dinner at Redbook restuarant, which is located inside the Inn's main building. Chef Justin's creations were imaginative and very well-executed. Perhaps the highlight of the meal was the Coulotte steak--tender and cooked to perfection. The servers, Bobbi and Becky, were stellar as well.
It was an honor to share Hillbrook with you! Your review is deeply appreciated and I look forward to sharing it with the Culinary Staff. Justin is an amazing Chef and a wonderful person. Both Bobbie and Becky deserve recognition for all their hard work and heart they put into everything. Thank you for noticing my Hillbrook family! We hope to visit with you in the future!
3.6 on April 21, 2015
Room was clean and staff VERY friendly!
Thank you for your review and kindness!
5 on April 21, 2015
This is our third stay at Hillbrook it never disappoints. We always choose the Hawthorne estate suites which sits on an apple orchard. Across the board outstanding!
As always we enjoy welcoming our guests back to the Hillbrook Inn & Spa. The Hawthorn Estate is an amazing space with so much to offer. Thank you for sharing your experience with everyone! We look forward to visiting with you again!
4.6 on April 16, 2015
I have now stayed at the Hillbrook Inn & Spa and have enjoyed it both times. Stayed both times in The Point and the room was perfect. Bed is very comfortable. Breakfast is a nice treat and the staff at the Spa knows how to give a great massage. All in all, a great, relaxing getaway.
Enjoyed your visit as well! Each guest that enters our door is important to us....and we love welcoming guests back! Thank you for all your kind words. We look forward to another future visit!
4.2 on April 13, 2015
We stayed one night in one of the suites, it was a great room, even though it was about 2 miles from the property, I think it was worth it, especially when the weather is nicer, and you could sit outside and enjoy the quiet country view! We did not eat dinner there, but breakfast was good (I would just like to see some choices or at least know what ahead of time what the meal is going to be the next day). I also think they could offer more to eat at breakfast, the food was good, but we were still hungry when we left, so extra pastries or cut fruit of something else to supplement the small portion would be nice. I had a massage at the spa, although I thought the services were extremely pricey ($131 for an hour massage), the package I purchased included a $50 voucher for the spa, so I applied that to my massage, making it about 80$ for the one hour. My therapist was absolutely wonderful, and it was probably one of the best massages I have had! If you go ask for Rebecca, she is very knowledgeable! The other thing that I wasn't crazy about was the fact that they automatically included 20% gratitude to my bill, and although there was a statement saying that if anything was not to my liking they would adjust the bill, but they give this to you as soon as we checked in, so I had no idea if I would be satisfied with everything, I would prefer to tip the way I want see fit, not feel like I'm being charged up front and then I can go back and dispute things if I am not satisfied, but that seems like a big hassle in the end, to have to go back and make adjustments. The casino is also fairly close, so we were able to go there and find other places to eat for dinner, so that was convenient.
Thank you for your review and feedback. Your honesty is exactly what we need to grow and improve. I have taken your message to the culinary team weekly meeting. I have shared your feedback about breakfast...because it is very important that breakfast shines. I have discussed our goals and expectations for breakfast, and also discussed a fresh bake good daily. I have also discussed daily menus that could be posted for guests review. In addition, we are in the process of reviewing our gratuity policy. I appreciate you talking about it, and want you to know it was something in review for future. Lastly, thank you for all your kind comments about the spa! They are all amazing therapists that we are honored to have them as part of the Hillbrook Team. Again, thank you for your review and I promise to take your information into consideration as we grow. Have a wonderful day!
5 on April 12, 2015
Hillbrook is a scenic, historic property with all the charm of a manor and all the modern conveniences you usually can only have at home. I stayed in the Snuggery, a private, "snug" space that was well-appointed and surprisingly luxurious. Large two-person shower, private entrance overlooking the back lawn, in room tablet and flat screen TV... from check in to breakfast and everything in between, this place was amazing. I also took the opportunity to get a facial at the spa up the road, and it too was relaxing and high-quality. The facility itself was beautiful and modern, yet historic and charming all at once. Highly recommend Hillbrook. Will be returning.
Thank you for your kind review! We look forward to welcoming you back to the Hillbrook Inn & Spa for another escape!
4.8 on April 10, 2015
Service was Superb, Ricardo was our Host and he was amazing! Made us feel welcome as soon as we arrived. All staff was kind , happy and helpful. The Spa was also great. Beautiful Grounds ! If you are looking for a quick weekend getaway DMV this is the perfect place!
Ricardo is very special and a wonderful friend as well! We are blessed to have him as part of the Hillbrook team. I am happy to hear that you were able to enjoy the property and spa! We hope to see you in the future for another quick escape!
5 on April 04, 2015
Everyone made us feel welcome and always had a comfort as a top priority. Must try the tree swing for a little fun which brought back some childhood memories. The inn is cozy and well managed. Looking forward to returning in the early fall.
It was wonderful to know you felt welcome and comfortable at the Hillbrook Inn & Spa! It was an honor to share our property with you and hope to see you in the future.
4.6 on April 03, 2015
We so enjoyed our overnight stay at the Hillbrook Inn & Spa. The staff went above and beyond to make sure everything was perfect. The Summer Cottage was beautifully maintained, clean and extremely comfortable. We enjoyed walking the grounds and photographing wild life. The Spa services were also outstanding. Very relaxing get away! We would highly recommend and hope to return in the near future!
I am so happy to hear that you enjoyed the Summer Cottage. It is also one of my favorite rooms. It was the first room my husband and I ever stayed in when we were looking to purchase the inn. It sold me on the property... the hand painted walls are beautiful! I am also glad to hear you enjoyed the spa, grounds and look forward to seeing you in the future.
4.0 on April 01, 2015
I was able to book a stay at the EASt Suite at the Hawthorne Site. The lodging experience was amazing. The room size was surprisely spacious and clean. The deco was set to provide a warm, relaxing and comfortable stay . We received outstanding service from everyone we meet from checking in, taking a cooking class, dining at the restaurant, receiving Spa treatment and just enjoying the property surroundings. Wished I had book more than one night.....Next TIme I will.
Thank you for all your kind words! Hawthorn holds a special place in our hearts as well. The East Suite is beautiful! I appreciate your comments about the Hillbrook employees, because they are truly an amazing group of people. They have such huge hearts and really care about the inn and its guests. We hope to spend more time with you in the future!
4.4 on April 01, 2015
This Inn exceeded my expectations. Everything was very professional and organized. We stayed at The Farmhouse away from the main lodge and it was beautifully decorated, the room was larger than I expected and the rest of the home was lovely. The tv was playing music when we arrived and they had cookies and coffee/tea available in the kitchen, as well as water. The main Inn included a short historical tour and the staff was very friendly and courteous. Dinner was exceptional. 5 course dinner in the Main Inn. Same with breakfast in the morning in the sunroom. Very nice, quiet romantic getaway. Spa was lovely as well. The cheese tray add-on was disappointing and a bit over priced for what we received. I don't like the fact that the gratuity for dinner, breakfast and spa service is automatically added to the bill. Although, I would have given 20 percent for the service so it wasn't a huge deal. I could hear the people walking around in the room above me (we stayed in South room) which kept me up later than I wanted, but it's an old home not a hotel so, somewhat expected to hear creaking...Other than that, everything was perfect.
It was nice to read that we exceeded your expectations! Enjoying the accommodations, spa and dining. I deeply appreciate your honestly and feedback. As for the cheese platter, I have shared your review with the culinary team and went over exactly what a cheese tray should look like and what should be included. I do hope that you notified management about this, so that it could be addressed during your visit. In addition, we are reviewing our policy on gratuities as well. We do hope that you will be visiting us in the future and hope you have a wonderful day!
3.4 on March 29, 2015
The HILLBROOK is always a pleasant soujourn. The properties are all lovely and its is the perfect distance from the big city. Since the rebranding of the restaurant, I find the price of the 4 course meal to be a bit on the high side at $70 per person, especially with no menu choice.That being said the I ingredients are always fresh and the chef does a lovely job.
It is wonderful to know that you feel Hillbrook is a wonderful escape from the big city. I appreciate your feedback on the restaurant and will be glad to share the information with the rest of our team. I do appreciate that you noted that ingredients are always fresh. Our culinary team takes pride in purchasing fresh and local when possible. It is an honor to share Hillbrook with you as always...and look forward to seeing you in the future.
3.8 on March 27, 2015
My husband and I needed some "just us" time. We booked the Serenity Suite. We did a lot of research and we were not disappointed. The room was beautiful. So clean! We checked in and were met by Ricardo. We were given a welcome drink and a tour of the house. He told us a bit of history about the property and Charlestown. I had a manicure and a facial at the wonderful spa. Suzanne was amazing. I had never had a facial and she went through slowly and explained everything to me. So sweet! I just couldn't get over the beauty of the room. Just so cute. The bed was comfortable. We slept well. I love the fireplace in the wall. It was chilly, so it came in very handy. Plus it was pretty to look at. We were surprised and pleased to find that the room had a ceiling fan. There was not much drawer space. Only 2 drawers and 2 night stand drawers, but that was plenty for us only being there two nights. There was a good size closet. There was a flat screen with cable. A mini fridge and microwave. Always a plus. The bathroom was my favorite part of the whole experience. The tub was very large. Perfect for relaxing and reading. The sauna was a fun experience also. We had breakfast in the sunroom. It was ok. It was not all that impressive. An egg and piece of English muffin. Then a piece of French toast casserole with berries and orange syrup. The French toast was the best part. We had a little snag with the continental breakfast. It was supposed to be put in our fridge the day before and was not. But we called and they were very prompt about bringing it. It was not that good. Greek yogurt, orange juice, some kind of baked pineapple with cream and toasted almonds. The best part was the bread they sent. It was warm and delicious. Spices and nuts. We did not have dinner either nights. It was way too expensive. All and all. It was a dream. Best two nights we have had in a while. We will defiantly be back! We can't wait.
Thank you for your kind review and feedback! The Serenity Suite is a great place for a little "just us" time. We all need that escape sometimes! As for your breakfast feedback, we deeply appreciate your honesty! I have taken the information to our Breakfast Chef and explained my expectations and concerns from the review. I can only state that we will continue to work and grow. We look forward to creating meals that are pleasurable for breakfast! I appreciate your time and your visit! We hope to share the inn with you both in the future! Have a wonderful day!
4.2 on March 24, 2015
Our stay at Hillbrook Inn was nice, the room accommodations were nice, clean, and private! The 5 course dinner was good, however, nothing really to gush over. In addition, when we received our online bill it was disappointing and upsetting to realize we had been charged a gratuity for everything that we did on site. We were told at check in that there would be an automatic gratuity for the dinner, however, when we received our bill we were charged a gratuity for them to open a bottle of wine that we consumed at the already paid for dinner (with no indication this was going to happen), and then again for the "free" breakfast there was an additional gratuity charge as well. Breakfast was essentially a quick "reheated" meal from the day before with a small quiche, some reheated potatoes and fresh fruit, nothing to really speak of that was "excellent" about the meal, so to be charged an additional gratuity was a bit outlandish as well. This is too bad, considering we loved our room, and the surrounding area, but will think twice about recommending and returning. I wish we just would have been told of all these "extra" fees. After we left we also decided we were so very happy that we didn't have the "inn keeper" open a bottle of wine for us in our suite, can only imagine what the fee would have been for that.
Thank you for your review and feedback. Although I appreciate constructive criticism, I also wish I would have known about this before your departure. After reading your review, I immediately went into action. We have hired a new breakfast chef and I took this review to him directly. I stated that I was disappointed that a guest felt this way about breakfast. That we have spent several years building and designing breakfast menus that are created fresh for guests to enjoy. A guest should never feel that something is "reheated"! I restated our expectations and goals for Hillbrook Inn & Spa. I also discussed gratuities not only with the servers, but the management staff. We are reviewing all policies in regards to this, and also considering ways to make things easy for guests visiting the inn. Although, I love the comment about the Innkeeper...I would have to say you may have wanted me to serve it because I don't take gratuities. I do hope that maybe you would reconsider visiting the inn knowing that I have taken your review to heart. Enjoy your day!
4.6 on March 16, 2015
Our stay was just what we needed. It was quiet, romantic, clean and relaxing! The massage was amazing! Can't say enough about it! Melissa & Gary Conk Jr
Thank you for your review and kind words.
3.6 on March 14, 2015
My boyfriend and I visited The Hillbrook Inn for a one night Anniversay celebration. Immediately we were taken with how beautiful the property and the main house were. We loved the personal tour and history about the house and absolutely adored our suite. The only downside for us was the lack of follow through relating to our guest preferences, particularly with breakfast. I had filled out a pre-arrival survey that requested dietary restrictions and allergy information, which was confirmed upon check in, however not acknowledged at all during breakfast. Subsequently, I was served items I could not eat.
Thank you for your feedback. I have taken the your review to the Breakfast Chef in regards to your restrictions. Yes, you are correct, we take a lot of time in getting all the information about guests before they arrive to the property. Our ultimate goal is to provide a superior level of service. We want our guests to feel catered to and special! This is something we have accomplished for over 20 years. I apologize that the new Chef did not follow through with everything and you felt you could not enjoy your dining experience. I promise to follow-up with him about the future. We do hope that since you truly enjoyed the property and room, that you may give us another chance at a future stay.
4.6 on March 13, 2015
We stayed at the Hillbrook inn for a date night in March 2015. We booked a deal off of Living Social and stayed in the room "Lookout". Once we booked our say we received a phone call from the inn letting us know that they do not serve dinner on Mondays and gave us a couple options to choose from. Our Living Social deal included $25 towards dinner, so instead we opted for the Champagne Package. A couple days prior to our stay, I booked a signature Hillbrook massage at the spa. Upon arrival, we were given our key and a run through of events from a very friendly staff member. He showed us around, gave us welcome drinks, talked about the history of the inn, set us up with a time for the champagne package, set up a private fire for us on the property, and gave us directions to where we were having dinner. The signature massage was outstanding. The atmosphere of the spa was relaxing and cozy. We did not realize the spa was in a different building, but the location was not a far walk from the main building. The property is beautiful. We weren't able to fully experience everything because of snow, but we were impressed with the parts we were able to see. The best part had to be the romantic fire that was set up for us when we returned from dinner. There was fire wood, kindling, and a lighter all ready to go for us. Our room "Lookout" was cozy and just as we expected. A very comfortable bed, private bath, and an iPad was there for our convenience. Water and coffee were in the room as well. The feel of the claw foot tub took us back to the history of the house and was such a nice touch. We couldn't really rate the onsite dining because we booked for a Monday night and there was no dinner offered on Mondays. The two course breakfast was delicious and unique. Our stay was outstanding and we have already booked our return date.
Thank you for your kind review about your outstanding stay! We are looking forward to your future visit!
4.8 on March 04, 2015
We went on the wine tour. Andy was great, the cheese plate was amazing. The room was fabulous, comfortable and very attentive to details make it an exquisite environment. The breakfast was out of this world. It was an amazing experience. Would definitely return if traveling to WV again.
It was wonderful to hear that you enjoyed the wine tour! We are blessed to work with our "wine partners", each unique and wonderful! We truly hope to visit with you again in the future! Have a wonderful day!
5 on March 01, 2015
Have stayed in the south suite several times, the buildings are beautiful, have done the 5 course dinner & the food is excellent. It's hard to imagine this beautiful place so close in Charlestown, can't wait to come back.
Thank you for your visit as always and your kind words! Look forward to seeing you in the future!
5 on February 22, 2015
Just like the pictures. The staff was friendly and welcoming. I stayed in the point and loved every second of it. The food was wonderful, I will definitely stay here again.
It was an honor to share Hillbrook Inn & Spa with you both! We look forward to seeing you in the future!
5 on February 20, 2015
Wonderful cozy getaway with great cuisine and delightful staff.
Thank you for your kind review about our "wonderful and cozy retreat". Enjoy your day and hope to see you in the future!
4.8 on February 17, 2015
This was a gift from a friend, My spouse and I stayed at the farmhouse. It was so beautiful. The dinner was "Amazing". I am still thinking about that steak, and COFFEE! The drinks were very good, and the breakfast was good as well. The only thing I would recommend is that the food come out sooner during the sitting and that the portions are bigger. But, overall we will be back, it is so relaxing. The room was so nice, and CLEAN. We are germ phobics, but we didn't clean anything, but the remote. Next time we will be staying longer.
Thank you for your kind words! We take pride in our rooms and making sure they are perfect for guests to enjoy. My housekeeping team is a wonderful group of people that work hard to make this happen! I appreciate your feedback on the dining experience and I will share it with the staff. I appreciate your time and hope you have wonderful day!
4.0 on February 13, 2015
We really enjoyed a relaxing country getaway, at the Hillbrook Inn. The staff are super friendly and very accommodating. The Spa was really nice. The food tasted really good, however the portions were super small at the dinner. Overall we enjoyed our stay!
We are happy we could provide you with a cozy and relaxing get-a-way. I appreciate your feedback!
4.2 on February 08, 2015
My husband surprise me with a Birthday Staycation! I loved it! It's literally like 45 minutes away from our house, loved the wine tour, loved our room very romantic!!! Will definitely return.
What a wonderful husband and gift! It was an honor to share our facility with you. Creating a memory with him that will last forever! Best wishes and we look forward to seeing you in future!
4.6 on January 21, 2015
We had a great time here- the drive from the DC area was beautiful and the service was very friendly and accommodating. Ricardo, Andy, and Marcy are great!
Thank you for your review! I think Ricardo, Andy and Marcy are really special too! I have wonderful people to work beside and call my friends!
4.4 on January 21, 2015
My boyfriend and I spent a night in the Sunset Suite at the Farmhouse. It was the perfect place for a relaxing and romantic night together! The staff was super friendly and helpful! Would definitely go back to stay here on a visit to Harper's Ferry.
Happy to hear that you had a relaxing and romantic vacation. We look forward to seeing you in the future.
4.4 on January 14, 2015
I purchased a living social deal for a room in the Hawthorn House. The house was amazing. There was a game room downstairs which included a pool table and dart board. The room was very spacious. The spa was great! The best massage I have had in a long time. The four course dinner was very good. My boyfriend and I are really picker eaters and we absolutely loved the dinner. Definitely will be coming back.
It was wonderful to hear we exceeded your expectations! It was an honor to have you visit with us! We look forward to welcoming you back!
4.0 on January 06, 2015
This is a beautiful escape from reality. We stayed in the Point room which was nice but above the kitchen, which made for some late night noise when we were trying to sleep. The meals were good but overpriced. Service was outstanding and the spa was wonderful.
Every once in awhile we need an escape from reality! I am happy we were able to provide that for you both. Thank you for your feedback, I am happy to share it with the staff.
4.0 on January 06, 2015
The atmosphere never fails to amaze at Hillbrook. This was our second visit, and both rooms have been lovely. The staff is pleasant, the spa services relaxing, and the food tasty. My main complaint is that the dietary restrictions, although discussed, were not followed either visit. Just be aware. Otherwise, enjoy a great escape from the hustle and bustle of everyday life!
Thank you for your kind words about your escape to Hillbrook! I appreciate your honesty about the dietary restrictions. I will reiterate the importance to the culinary team! I hope you have a wonderful day and hope to see you in the future.
4.0 on January 05, 2015
Each year, my husband and I return to Hillbrook where our wedding reception was held eight years ago to celebrate our anniversary or my birthday which are days apart. I LOVE Hillbrook Inn. It is endlessly charming, well-appointed and is very much like staying at a European B&B. Dinner is always excellent as is breakfast. I highly recommend Hillbrook for a romantic getaway!
Thank you for your kind words! It is an honor to share Hillbrook with you both and be such a big part of your memories! Sharing in such a important part of someones life means so much to us! Thank you for visiting us every year...thank you for your time...most of all thank you for choosing us! We look forward to future visits.
5 on January 05, 2015
We had a wonderful overnight at HillBrook. The only issue we experienced (in the farmhouse) was the rude guests on the first floor who decided to hang-out in the common area/kitchen, and talk and argue very loudly until 11:45 pm. Most people with any modicum of class realize it's a bed & breakfast set up with other people living in the home, and would have some respect for the other guests above them...not this couple! Other then that, it was a very nice stay. The room was beautiful with a nice view. The dinner was delicious and the spa was great too!
I am sorry to hear that the guests staying at the Inn were not courteous! However, we are glad that you were able to enjoy the property, spa and delicious food. I hope you have a wonderful day!
4.8 on January 03, 2015
This was our first visit and it will absolutely not be our last. We stayed in one of the cottages and cannot wait to come back. The food was amazing and the service was friendly and spot on.
Looking forward to your future visits! We appreciate all your kind words and are happy that you enjoyed Hillbrook Inn & Spa!
4.2 on January 01, 2015
Went for a Christmas getaway and it was perfect.
It is always wonderful to have a Christmas escape! We also wish you a wonderful new year!
3.2 on December 28, 2014
The dinner was average - butternut squash soup that everybody serves, steak on top of a film of mashed potatoes, two halves of a baby carrot and maybe a tablespoon of salty kale. The dessert had been sitting for awhile before it was served - the whipped 'cream' had melted all over what ever that apple thing was that we were served. The breakfast was sooooo bland - I had never heard of a steamed egg before and don't care to meet one again. I have to say that we have never left a breakfast at a B&B hungry before. The innkeepers need to test out the beds occasionally, we felt that our feet were way above our heads. Our room was above the kitchen and the kitchen staff was having a great time way into the night. We were glad that we brought our computer and movies to watch. We've stayed at this B&B before and we were disappointed with this stay.
4.6 on December 26, 2014
We loved our recent mini-moon at the Hillbrook Inn. Everything was wonderful. The Hawthorne House was extraordinary. And the food and service was all superb. We were especially impressed with Ricardo. We will be coming back as often as possible and will continue to recommend highly.
4.6 on December 24, 2014
Suggest one minor thing for the Fall Cottage - need A shower door in the bathroom.
5 on December 17, 2014
This place was beyond clean and the staff were fabulous. The room was amazing. A quiet Romantic get away. A must see for any couple.
4.4 on December 10, 2014
Cute room and Inn, grounds are gorgeous. Very cozy and inviting. The food was wonderful and the value was just right for a quick weekend get away. I would book again.
3.8 on December 02, 2014
Very nice place where you can spend a relaxed weekend. I enjoyed the meals very much and decorations was also very good
5 on December 01, 2014
My husband and I had such a great time here! Great food and fantastic service.
5 on November 29, 2014
The entire weekend was picture perfect!!
5 on November 29, 2014
My husband stayed here for 2 nights and had a wonderful time! The accommodations were beautiful and the food was outstanding. They were extremely accommodating of my gluten allergy and everything they baked/cooked was delicious. We haven't eaten out this well--ever! Would highly recommend for a weekend getaway. (The spa was fantastic too!)
4.8 on November 29, 2014
Beautiful led and Breakfast! Staff was friendly and helpful. We stayed in the Farmhouse which is about a mile away from the Inn. The room was pretty, spacious and very comfortable. (We stayed in the Sunrise room) We had the 5 course dinner at the Inn combined with the wine pairing. Justin, the chef was outstanding! The food was wonderful! Breakfast was also delicious. We took advantage of the limo wine tour with our friendly, knowledgeable, tour guide, Andy. He provided a delicious cheese tray to go with the wine on the first stop. Thank you Hillbrook Inn for a wonderful weekend!
4.4 on November 18, 2014
My husband and I stayed the night here for a belated anniversary getaway. We had a very nice time. The service was great and the staff was very welcoming. We decided not to eat dinner at the Inn, which turned out to be a mistake since almost all of the restaurants in town were closed on a Sunday night. We did have breakfast at the Inn and it was delicious. The I-pad in the room was a nice touch.
4.2 on November 17, 2014
Our stay didn't last long enough. We could've easily stayed another couple days. The staff was so accommodating and helpful, the food was superb, the rooms were comfy and clean and there was plenty to do in the area is you are the get up and go type. We are looking forward to our next stay!
5 on November 16, 2014
Every aspect of my stay...people...food...services were beyond my expectations. Outstanding in every way.
4.8 on November 14, 2014
My husband and I went for an overnight get-away. I got a massage, which was wonderful, and so convenient because the spa is located right on the property. Staff was helpful and professional and the inn is just beautiful. We also did the 5 course dinner onsite and it was superb. It was so nice to have wine and after-dinner drinks and not worry about having to drive!
5 on November 12, 2014
Dinner was amazing. The room was beautiful. The property was wonderful. The staff was welcoming and hospitable. We left feeling completely relaxed after a night here and can't wait to come back! I've already convinced friends to book a trip for their 8th wedding anniversary!
4.6 on November 09, 2014
Amazing dining and very friendly staff. Just as idyllic as had hoped it to be
4.6 on November 07, 2014
Very classy and elegant Inn ! Our suite was very spacious, very nicely appointed and comfortable. We stayed in the Farmhouse, Sunset suite which was very nice especially the French doors off the bedroom which gave us easy access to the back deck. Totally enjoyed the beautiful updated kitchen and lovely dining room. It was a real treat having all the extra space in which to roam. The only recommendation that I would have is to definitely increase the Lightning in the Sunset Suite's living room with the use of a few small table lights and corner lights. This would really create a lot more ambiance and warmth in that room ! Thanks, Ann
4.4 on November 05, 2014
My husband and I just took our fifth trip to Hillbrook. The room was lovely, the grounds were lovely, the staff was wonderful, and we had a great time. However, the food (we had two breakfasts and one dinner) was not as good as the other times that we were there. The breakfasts, both of them, lacked any real flavor (one of the starters at breakfast was actually quite gross - fruit with a sort of toothpaste flavored gel on top) and the dinner was okay, but not as good as before. But, everything else was very nice. The room we were in was in very good condition and I am sure we will be back.
3.6 on November 04, 2014
The service is the best thing about coming here. Lori, Ricardo and the rest made us feel comfortable and like the really cared about us. I recommend it to anyone.
4.0 on November 03, 2014
My wife and I were just looking for a quiet bed and breakfast for our anniversary weekend, and found a coupon to Hillbrook, which had good reviews. We were not disappointed and had a good time. Perhaps I didn't do enough research, but was a little surprised at the number of options - this clearly appears to be a venue gearing up to be more of a resort than just a bed and breakfast (not a bad thing, obviously). We skipped the five-course dinner, but the breakfast the next morning was very good.
4.8 on October 29, 2014
My husband and I visited Hillbrook Inn for a weekend "babymoon" for rest and relaxation. Our stay was wonderful--we stayed in a suite at the Hawthorne and the room was beautiful with a nice sitting area with a fireplace. The grounds at the Hawthorne and the main house were quiet and serene, and great for taking a stroll. We also visited the spa for massages and facials. I had Debbie for a prenatal massage, and she was excellent. Dinner and breakfast were fantastic. We had filet mignon for dinner and one morning there was creme brulee French toast. Overall, our stay was amazing, and we would definitely recommend this Inn. We travel quite a bit and are not "wowed" very easily, and Hillbrook really exceeded our expectations. It's also a bonus that the Inn is only one hour and ten minutes from the DC metro area. We are planning to return!
4.4 on October 28, 2014
We were delayed and could not make our dinner reservations. When we called the staff was amazing. They fixed a special meal when we got there and treated us like family. We were very impressed.
5 on October 27, 2014
The staff were very accommodating and the food was truly memorable.
5 on October 24, 2014
This was our first time at this B&B and driving up you would think you are in a Thomas Kinkade painting! The grounds and B&B are absolutely beautiful and the staff was very friendly and helpful. We plan on this being our yearly Anniversary spot!
5 on October 21, 2014
Enjoyed our stay ... couples massage, fabulous dinner & wine, beautiful surroundings with great service! Breakfast was delicious too... WE WILL BE BACK! ;)
5 on October 17, 2014
Great place to enjoy good food,have a relaxing massage and just unwind
4.4 on October 17, 2014
Room is beautiful. Everything is new and extremely clean.
5 on October 14, 2014
My husband and I spent two weeknights in the Fall cottage with our two dogs. The weather was perfect, the grounds are beautiful. We saw plenty of deer who were content to share their space with us. The room was cozy and quiet. The food was beyond five stars as was the staff. We felt relaxed and pampered. Thank you so much ¿¿
4.2 on October 10, 2014
Room and B&B location well outstanding, the meals which included two breakfasts and a five course dinner were phenomenal! Highly recommend the B&B sponsored wine tour package.
2.6 on October 07, 2014
We stayed in a suite for one night and had the 3-course dinner. I knew that the house was not part of the main house, but did not realize it was off site. Not a big deal, since it was less than 5 minutes away. There's no menu for dinner ahead of time. The room was nice, although I would have expected a tub like that in the bathroom to have jets. A mini fridge would go a long way, too. Dinner was good, but overpriced for what we got. If we had it to do over again, we would have found a restaurant. All in all, we had generally a good time, but we probably wouldn't go back.
3.2 on October 06, 2014
Gorgeous well kept grounds, very private and surrounded by horse farms. Charming, clean rooms, some in late 18th century original house. Very good food and nice touches and amenities. Excellent service. Extensive spa offerings. Inn is about 1 hour and 10 minutes from Capitol Hill, DC (door to door).
3.8 on October 02, 2014
My fiance and I enjoyed our weekend getaway here. We were greeted right away and everyone who worked there is very friendly! The property is beautiful, the Inn is cozy, and nature was all around us (we saw so many deer)! The bad part about all the nature around us is that it must have been stink bug season....when we arrived, we saw several stink bugs surrounding our door, many of which got into our room. I understand this is uncontrollable, but I wish there was some type of spray or pre-removal. The spa was very relaxing. We really enjoyed our breakfast (3-course meal) and the chef visited us at the end of the meal. Overall, a great stay in West Virginia
5 on October 01, 2014
We enjoyed our stay. The place was beautiful, the people is nice, and the food is great.
3.0 on September 30, 2014
The setting is beautiful. The service is great. The prices are over the top! Rooms in the main building are very small. Great place if you want a peace and quite but be prepared to pay to dollar for it.
4.4 on September 30, 2014
4.2 on September 29, 2014
what a wonderful place, with even more wonderful service; bending over backwards to assist our any/every need. Stupid us, supposedly couldn't figure out how to start the in-room Keurig, and my wife was freaking out because she forgot her razor. anyways, we called, service at the front door with a brand new razor, started the keurig, all within about three minutes. no kidding.
3.6 on September 29, 2014
The bed and breakfast was great. A little break away from the city life. Would highly recommend the dinning option.
4.0 on September 28, 2014
We booked our stay at Hillbrook through Living Social. We loved the property and enjoyed our stay in the main house. We did not get a chance to take advantage of the spa or dine with them on Saturday night - so we have booked another stay in December for a nice getaway in the middle of the holidays. We upgraded to a cottage so we can take our dog with us. I believe this will be a regular getaway for us.
4.6 on September 22, 2014
This was an incredible experience. The inn has a history that the friendly staff provided. The grounds are meticulously maintained and the rooms are excellent. The food experience was outstanding to say the least. I would not hesitate to visit this inn again, even if it meant a substantial detour. It is also an end-point destination.
2.8 on September 22, 2014
Wonderful property, where guests are free to roam about. Rooms are clean and spacious, and the service is impeccable. Food was nothing special, considering that the website mentions that they offer a fine dining experience. Although a nice place, it's not necessarily a great value for the money spent though.
5 on September 16, 2014
Everything about this hotel was amazing. The grounds were lush and serene and the room (Sunrise Suite) was impeccable. We had the 3 course dinner which was delicious and the customer service was five stars. We will definitely be back for a return visit!
4.2 on September 15, 2014
The grounds are beautiful and well kept. Our room, The Serenity, exceeded our expectations.The main house is absolutely beautiful. The staff is very friendly and helpful. Breakfast was delicious. Dinner was good but did not meet my expectations. Overall we had a wonderful stay.
4.6 on September 12, 2014
We spent the night at the Hillbrook after a day of hiking around Harper's Ferry. The service and accommodations were excellent. We stayed in the Overlook room, which was snug but comfortable. Massages at the spa were excellent, as was the breakfast. Our entire experience was perfectly relaxing.
4.6 on September 11, 2014
Andy was very personable and polite. Would definitely return. We did not have dinner, but will most definitely plan on it for our next visit as the breakfast was fabulous. Beautiful grounds and rooms--cozy and romantic--just what we were looking for--have already recommended Hillbrook to our friends.
4.8 on September 11, 2014
We stayed in the main house suite and it blew our minds. The rooms are fabulously decorated and compliment the entire house. This means no TVs in the room, but you do have an iPad, fully charged, for you to use if you so desire entertainment. The coffee was great with in room Keurig and up-to-date bathroom amenities. Breakfast was mind blowing. Each day's breakfast is different and crafted for the exact amount of guests, so this ensures freshness and quality, which is through the room. I promise you: you've never had a breakfast this incredible. Two courses each morning, delicious coffee, and a spectacular view of the grounds. Worth a booking here again JUST for the breakfast experience. Staff were attentive and ready to please. The house and grounds are meticulous and as a couple who've spent years in England, this entire place could have been plucked from the English countryside and plopped on our lap. A true gem on the East Coast that cannot be missed. An absolute dream to treat your very special loved one.
5 on September 11, 2014
Everything was extremely well done. We will stay there again!
4.8 on September 09, 2014
Wonderful night away. The service was fantastic and the Inn is so pleasant. Food was excellent!
4.8 on September 06, 2014
We stayed in the Bamford Suite…..lovely, clean, comfortable and very, very spacious. 2 seating areas, plus a private covered patio. Make time to sit outside with coffee or a cocktail. You have your own private driveway which was so convenient. I definitely will be back in the winter. The trees with the snow will look awesome. Christopher greets you with a glass of Prosecco. He is very warm and welcoming. Ask him questions about the inn, the history is interesting…….
5 on September 04, 2014
My boyfriend and I stayed here one night, and were more than satisfied. Upon arrival, the staff was friendly, knowledgeable and set a great tone for the trip. The main building and grounds have a lot of history which add to the beauty of it all. We stayed in the Farmhouse about 2 miles away from the main building. The security on the building was fantastic, the room was clean, spacious, and more than what we hoped for. I would absolutely stay here again, and have already recommended it to friends and family.
4.4 on September 03, 2014
Hillbrook Inn was a very pleasant surprise within 2 hours of Washington D.C. The Inn is quite charming and looks like house out of a Thomas Kinkade painting. The rooms were very clean plus the staff was very friendly and accommodating. The location was great too. We were able to hike and paddleboard at Harpers Ferry in the morning. Then we were close enough to visit one of the many vineyard in the area that afternoon. It was a great stay and we hope to come back.
5 on August 28, 2014
I have had the pleasure of staying at the Hillbrook Inn twice this year and cannot wait to go back again. The rooms are perfect, the staff is amazing, and the meals are nothing short of delicious and filling. In our most recent visit, we made a joke to the staff about me enjoying bacon and the next day during breakfast they gave us a special plate to enjoy. It's the little touches that make the biggest difference and their attention to detail is bar none the best! Thanks again!!
4.0 on August 28, 2014
Great location & best food I have had in a long, long time!
3.8 on August 28, 2014
Staff were truly inviting. Food was excellent. Property is amazing
4.8 on August 27, 2014
I have been checking this place on the internet for a while! Finally I used my husbands birthday as an excuse to get away for the weekend at this lovely place. I loved that I was able to book everything I wanted through their friendly website. Staff followed up with a phone call to confirm my booking and special requests. We were very pleased with the cooking class we took given by chef Roselyn. She was able to accommodate our request (combination of knife skills and grilling class.) the five course diner was delicious! You can tell the chef really puts a lot of care and attention to detail when planning these diners. The atmosphere at the dining room is lovely and our waitress was very friendly -- I believe her name was Becky. The room was very clean, comfy and cozy! We stayed at the summer cottage. Worth the money and hope to be back soon!
4.2 on August 27, 2014
First time in the Farmhouse and it was lovely, private, roomy and the macaroons left for guests were to die for. The front porch views of the orchard gave one a real sense of being away from it all.
5 on August 27, 2014
My wife and I have visited Hillbrook Inn multiple times and continue to find reasons to return. This was our first time in the Bamford room which is now our favorite room. The staff was attentive and friendly as usual(another thing that keeps us coming back. We did not have dinner this time but the breakfast was awesome Our only request is usually for breakfast is bacon and as usually, they did not disappoint.
5 on August 23, 2014
A very nice, well-maintained property with outstanding attention to service detail. A great place to unwind for a getaway if you are in the area. The Wine Tour was especially enjoyable. The breakfast was beyond the normal B&B fare. Thanks, to Ed (for a great wine tour), Andy (for a smooth check-in), and Justin (food). A strong recommend!
4.6 on August 22, 2014
Beautiful grounds, amazing staff and a very romantic location for a quick getaway. My husband and I enjoyed the charm and warmth of the main house. The food was delicious and I was happy to see the accommodated my allergies.
3.6 on August 19, 2014
The property was so much better in person , it was such a great find . One of the staff took the time to share a bit of the B&B's history which was an added bonus.
4.8 on August 12, 2014
We cannot say enough about this wonderful inn. It is not only beautiful with lovely grounds to explore, but the rooms and service are outstanding. We stayed in a cottage room that was spacious, comfortable and spotless. The staff was accommodating and friendly and the food at the restaurant was wonderful (the wine pairings were great too). We are already planning our return trip.
4.4 on August 12, 2014
Absolutely lovely property. Great getaway, with a wonderful dinner. Pricey but worth it.
4.0 on August 09, 2014
Would definitely stay here again. The power was out for about 2 hours our first night, and they allowed us to move to another room. We actually couldn't find the other place, and they graciously offered to drive us over there. However, by the time we got to the main house, the power was back on!! After we checked out, the hotel still gave us a credit toward a future stay!! Very nice staff!!!
4.8 on August 08, 2014
Stayed for 2 nights at the Sunset Suite in the Farmhouse and had the 3 course dinner. The property is absolutely beautiful (the main building looks like it's out of a fairytale). The staff and service here are phenomenal. In particular, Ricardo's warm personality made us feel just at home upon check in and both Marci and Bobbi's follow up to our requests were handled with a smile and a very high level of service. The first evening we were there, a nasty storm blew through and knocked out power to the property, both the staff and the owner herself, went above and beyond in this situation that was beyond their control. You could really tell, they cared about our experience and comfort. Justin was the chef for dinner that night and everything was very, very good. The dining room is intimate, romantic and the ease of having dinner there added to the relaxed evening we were looking for. I was a little nervous about a pre-fixed menu, as I am a bit of a picky eater, but everything was delicious and there was nothing that I didn't try. In addition, the meal starts right away so you aren't waiting 20 minutes for the first course..it was just lovely. Wonderful...Wonderful...Wonderful...can't wait to visit again!
4.2 on August 06, 2014
Great weekend get away and place to celebrate for a special occasion. We went in the summer, would also be cozy in the winter. Beautiful grounds.
5 on August 01, 2014
We stayed in the Sunset Room in the Farmhouse. Everything was so beautiful- the room, the grounds. Everyone we met who worked here was very friendly as were the other guests we met. The main grounds are really large and you can wander around them or find a quiet place to read, bird watch or just relax. Rooms were clean, the farmhouse and the main house were clean. We didn't have dinner here, but the breakfasts were filling and delicious. We came on a Living Social deal so it was a good value- would have been too expensive for us at regular prices and we probably would never have come.
4.2 on August 01, 2014
Service was great, rooms very clean , staff very friendly. This is the place if you want peace and quite, We did not do dinner to pricey. Stayed in farmhouse, did not expected to be so far away from main house. I would recommend for a peaceful getaway.
5 on August 01, 2014
We visited Hillbrook Inn to celebrate my retirement from teaching. We arrived late because of car troubles (broken water pump) but we hobbled on in feeling just as broken as the car.The very perceptive staff set to work right away putting us at ease and calming our nerves. Within a few minutes we felt quite at home. We are completely indebted to Hillbrook Inn.
4.4 on July 29, 2014
I kidnapped my husband for a quick weekend getaway at Hillbrook Inn. The grounds and the lodge are both beautiful and incredibly picturesque--they look like something straight out of a fairy tale. One of our favorite things was just to swing on a hammock under the trees--the weather was perfect, with sunshine breaking through the foliage and a soft breeze. Our room (the Overlook) was lovely--impeccable, and very inviting. We were able to hear the chattering of our neighbors, which was a bit disturbing, and WiFi didn't reach our room, but other than that the room was comfortable in every way. The bathroom is small, but super cute and more than adequate. As for dining, I was nervous about booking the fixed-menu dinner because my husband is kind of a picky eater. BUT, all the wonderful reviews from everyone else convinced me to splurge on the 5-course dinner, and it did not disappoint! The chef kept in mind all of mu husband's dislikes, and everything that was brought to our table was unique (watermelon gazpacho), exciting (salmon over gnocchi with fresh tomato ragu), and absolutely delicious (corn-potato bisque, NY strip steak made to perfection)! Both my husband and I oh-ed and ah-ed about each course. It was a truly unique experience, and I hope very much we will be able to do it again! Breakfast the next day was also delicious. Staff was super friendly. Check-in and check-out were very quick and easy, and the welcome drink was delicious too! We will surely be back!!!
4.6 on July 27, 2014
My husband and I stayed two nights at the Hillbrook Inn to get away from the hustle and bustle of everyday life. We ordered the five-course meal both nights and it did not disappoint. We stayed in the South Suite at the Hawthorne House which was absolutely beautiful and extremely comfortable. The only drawback was having to drive to get to the Inn for dinner and breakfast, we felt just a tad isolated from the Inn even though the Hawthorne House was gorgeous. Price point for the Inn is expensive but we feel as though we got what we paid for so that is why it met our expectations. We plan to go again sometime but will ask to stay in one of the cottages on the Inn's property, they are adorable.
5 on July 25, 2014
This was our first time staying at a B&B and it was wonderful. The dinner was exquisite and so was the service. The breakfast is 2 courses and just the right size. There is a professional chef preparing the meals, which is an extra bonus above other B&Bs. We were given a tour when we arrived, along with a short history lesson about the property. The atmosphere is to die for. I simply loved it. Unfortunately, for me, I am a light sleeper, so sleeping under people does not work for me. My husband reminded me that it was not a hotel, it's a house and the noises one would hear in a home are the same one would hear in another house. We were under the innkeeper and it seemed that he did not sleep. There were a lot of things dropping on the floor. Next time I will take a sound machine. Next time, we are going to stay in the cottages, which do not have an upper floor, I think.
5 on July 15, 2014
Hillbrook Inn is my favorite spot in the DC area. Charming place, good service and good food
4.0 on July 15, 2014
My husband and I enjoyed a very nice little getaway at this Inn. The food was spectacular, I would highly recommend planning to eat at least one dinner at the Inn! The room was small and a bit difficult to keep cool, but was otherwise very comfortable. I would definitely recommend this place to a friend!
4.6 on July 08, 2014
This was our second Hillbrook stay, this time in the farmhouse (previously Hawthorne). The service and food were just as superb as before and the sunrise suite was delightful - I daresay even a bit more comfortable than last year! Can't wait to come back.
4.0 on July 03, 2014
My fiance and I bought a living social deal for a one night stay and I must say we were pleasantly surprised. The place is really as beautiful (if not more beautifu) than the pictures and you could feel the history in the house. I also got a massage at the spa and it was very good. The thing we did not like was the room/bed. We stayed in The Pointe and the room was really small, but I didn't mind that too much. What bothered my fiance a lot was that the head of the bed was slanted downwards (by a lot) and it felt really weird to sleep on it. It felt like your head was lower than your feet. Other than that, I definitely recommend!
4.8 on July 03, 2014
Everything was amazing! ...From our beautiful and private Hawthorn House room, to our relaxing massages at the spa, to our meals at the main house! I can't say enough good things about our stay!
3.8 on July 03, 2014
The food and service are great. The grounds are outstanding!
4.6 on July 03, 2014
This is a real gem, and only about 1 hour from the DC area. It's a quiet B&B with a charming main house and a few cottages scattered around the property. Unless you need a large room or suite, the house rooms are very nice and cozy. Being in the main house is also convenient for breakfast and dinner. You must plan to have at least one of your dinners there. There's no menu and the chef prepared 5 dishes (or 3 depending on the night of the week - check the B&B for details), and each one was a delight. Some of the best spinach, potato au gratin and steak I've had. The broccoli soup was so good it actually tasted more like a potato leak soup with the broccoli flavor as a backdrop. All in all a very relaxing and enjoyable .
4.6 on June 30, 2014
An amazing trip for our anniversary. The food was outstanding and the service was top notch. Lovely inn!
4.8 on June 30, 2014
Our stay was wonderful at Hillbrook! We will definitely be making a trip back. The food was great and we had awesome service. The prenatal massage was fantastic as well.
4.8 on June 24, 2014
Extremely friendly and helpful staff. Gorgeous grounds and awesome spa. Wonderful romantic getaway!
5 on June 10, 2014
We stayed at the Summer Cottage which was beautiful. We enjoyed the closeness to the main house while still having the privacy of being by ourselves. The food and service was outstanding and the staff were incredible. We took advantage of the Wine Tour package an enjoyed the convenience and getting back in time for dinner. We will definitely be coming back.
3.4 on June 05, 2014
Pleasant staff. Hot water deficiency…had to move to a different room. A number of stink bugs in the second room. I guess "bugs" are expected in an older B&B. Nice breakfast but almost forgot the bacon. An interesting experience…not all that bad.
5 on May 28, 2014
I believe this was about our 7th or 8th time here. As always, everything was perfect. Never disappointed. The dinner was extraordinary as usual. The breakfast has always been good but this time they really stepped it up. It ranked right up there with dinner. In fact, I think it was my favorite part this stay. We'll definitely return.
4.6 on May 20, 2014
We had never been to a B&B and we were very pleased with how wonderful of a time we had at Hillbroook Inn. We had decided to go else where for dinner, but later regretted missing out on the wonderful food. Breakfast was amazing! And the room we stayed in was wonderful with a tub, sauna and shower for 2. The bed was extremely comfortable. Over all it was a great night! We will be doing it again!
5 on May 19, 2014
My wife and I returned once again to Hillbrook to celebrate our wedding anniversary. As I have reported in other forums, the service and attention to detail at Hillbrok continues to be outstanding. We stayed on our favorite suite, the Bamford Suite, which was once the master suite for General Bamford. The five-course dinner was excellent-Chef Justin continues to delight the palate and works very hard to meet dietary restrictions for those individuals who make such requests. We will return soon- my birthday is coming up!
5 on May 19, 2014
Hawthorn has a beautiful setting, with apple orchards on both sides and beautifully landscaped grounds made it a beautiful and peaceful place to spend the night.
5 on May 09, 2014
The food and atmosphere was superb. Customer service and satisfaction is the goal of Hillbrook. Thanks for a wonderful time!
4.2 on May 03, 2014
First time we've stayed at a B&B with multiple buildings. Hawthrone was a few miles away from the Hillbrook. Normally interaction with innkeepers did not occur. This made it feel more like a hotel than a B&B. Very private and quiet and an outstanding room. Bed was fantastic. Pool table in basement was an extra. Would definitely consider staying there again.
4.8 on April 28, 2014
This was the first B&B my wife and I stayed at and was very impressed by everything. We were expecting old/not as nice but we were pleasantly surprised by everything from the grounds, to the room, to the nicely detailed breakfast. We would definitely come back here. I left an article of clothing and they offered to ship it back. There was a problem with our initial room and they upgraded us before we even arrived. Just top notch.
4.6 on April 28, 2014
The Hillbrook Inn and Spa was wonderful. The staff was incredible and we felt right at home. The food was prepared perfectly and the spa was wonderful.
5 on April 01, 2014
We arrived at 4:00 and by 8:30, without even sleeping in our room yet...it was worth the money. The spa, the hospitality, the 5 course meal, the service & chef...amazing!!! Serenity suite offers a lot of beauty & privacy. The property is immaculate and gorgeous! Revisiting for sure!
5 on March 07, 2014
My husband retired and wanted to spend his first week off in a quiet B and B. We have stayed at quite a few Select Registry properties but none with the charm of Hillbrook. We arrive the night before a snow storm was predicted and we enjoyed every minute of being snowed in! The staff could not have been more accommodating. We enjoyed the five course meals on two evenings of our 4 night stay. Both meals were excellent. We brought our puppy and I know he had as much fun roaming the property as we did. There were deer, geese, ducks, heron, quail, and more! The sun rise was beautiful from the Winter cottage. Thanks to both the breakfast and dinner chiefs. Our sincere compliments to Bobbie and Laurie for making us feel so welcomed. We will be back!
4.8 on November 11, 2013
We celebrated my wife's birthday in the fall cottage. Things were perfect. The inn secured a delicious birthday cake for Dianna and the filet mignon was the best I have ever had! Highly recommend the inn to anyone looking to celebrate a special event.
5 on October 14, 2013
My experience with Hillbrook was excellent. I cannot say enough about the perfection of the setting, the decor of our room, the excellent spa and wonderful breakfast. This is a trip we will make again, and pass along to our friends.
5 on July 29, 2013
We were very pleased with the beautiful room and excellent service at the Hillbrook. We got to stay in the "Point" and it was very clean, comfortable and romantic. The food is out of this world, amazing! We would love to go back when we get the chance.
5 on July 24, 2013
Everything about our stay there was wonderful and just what we needed to relax. The room was beautiful, the bed was soft and clean, the soaking tub was heavenly, the inside decor was warm and cozy and the apple orchard was gorgeous. The staff was very friendly and the breakfast they provided was to die for. There aren't many places I've stayed that left this impression on me. I highly recommend staying there and keep looking for an excuse to go West Va, just so I can stay there again.
5 on July 24, 2013
We found this Inn while scanning the Internet for places to stay around Charles Town, WV. The price was high for us but we wanted something different and needed palace that was Dog friendly. Finally said let's do it it looks wonderful, and, It Was. It was quit, peaceful, a beautiful park like setting. If we are ever back in that area we will definatly try to stay here again. The Staff was great!! Thank you all at Hillbrook Inn for a wonderful overnight stay. J. Williams, salina Ks
4.2 on July 24, 2013
Our daughter gave us a trip to Hillbrook as a present. We really enjoyed our too brief stay and hope to return in the future. If you are a history buff this is a great location. And after a day of exploring the dining is wonderful. Food was delicious and the staff very friendly. Thanks .
4.0 on July 09, 2013
Lovely room, with king bed and sitting area, which was beautifully furnished. High quality linens, towels and toiletries. Spacious modern bathroom. A wonderful place to stay.
5 on May 08, 2013
I hosted my wedding reception at the Hillbrook Inn, and I could not have asked for a more beautiful location, more helpful staff, or a better experience overall. During the planning process, the owners were detail-oriented, prompt in answering questions, and always honest about things they could or could not accommodate with helpful suggestions for working around any issues that came up. It's a small, family owned and operated inn, and they work very hard to make sure no details slip through the cracks, that everything goes smoothly, and that all the guests are having a great time (they even drove my 85 year old grandmother to the side entrance in a golf cart when she couldn't navigate the stone walkway). On the big day, the Hillbrook staff kept track of everything (and kept everything on time!), so I could just relax and enjoy the day. And the food was amazing (even this NYC foodie was extremely impressed!). They have a fantastic chef, and the guests were all raving about how delicious their meals were. The main house is a beautiful and charming structure with eclectic antique furnishings--the perfect atmosphere for my small, vintage-inspired wedding. The rooms are luxurious, and each one is unique. Plus, the inn is surrounded by natural beauty: flowers, trees, ponds with turtles swimming in them--the location is idyllic. Thanks to the Hillbrook, it was a care-free, romantic, and happy day. My husband and I will definitely be back for a romantic getaway on our anniversary next year!
4.6 on April 01, 2013
I had arranged a visit here on a short notice. I was a bit skeptical I'll admit. I had never been to a B&B before. We stayed at the Serenity Suite which was fantastic. Very quiet, peaceful, and cozy. Even has it's own sauna! The Inn and grounds itself were also very nice. We opted for the 5 course dinner one night and every course was delicious. Breakfast was also very nice. My fiance utilized the onsite spa and was very happy with it as well. The Inn itself was also close to Charles Town and we visited Harper's Ferry too. All and all, a great time! My only issue was that upon returning to our room one afternoon we found a very large number of stinkbugs inside it. We never opened the windows but I believe they got in through them somehow. It appears the window screens were not secure and the bugs found a way inside. I won't knock the place too much for mother nature though. The room itself was still fantastic but I suggest having the outer window screens checked to ensure that insects don't get in that way.
5 on March 17, 2013
I was looking for a quiet place for a romantic getaway that was close to home. Hillbrook Inn came highly recommended and it lived up to all the positive reviews. After I made the reservation I received a personal e-mail from the staff and was able to make some additional requests for our stay. The staff greeted us immediately upon arrival and offered us a hot beverage and snack while we checked in. We were given a tour of the inn and personally shown to our room. The fireplace in our room made it very cozy and romantic. Dinner was absolutely devine - kudos to the chef. I highly recommend Hillbrook Inn - we will be returning in warmer weather for a longer stay to take advantage of the grounds and see the surrounding area.
4.6 on November 29, 2012
We took a night away from reality, this was our first stay at a bed & breakfast and it couldn't have been better. The house and property were beautiful and the staff was over the top helpful to make our stay memorable. We stayed in the Bamford Suite, it felt like a cozy country home. Thank you Hillbrook, we will be back
Thank you for your kind words and visit to the Hillbrook! It was an honor to share our property with you, for your first bed and breakfast experience. We look forward to seeing you in the future.
4.6 on November 05, 2012
This is about the 5th time my wife and I have stayed at Hillbrook and it's been a wonderful experience each time. The staff is great, the rooms are perfect and the food is delicious. The only negative experience of mine was the most recent stay when I left some clothing in the closet and they have yet to be recovered. I'm not really going to blame Hillbrook for this because I am the one stupid enough to leave them, but considering I called within 6 hours of checking out to inform them I had left clothing and they were still lost is unfortunate.
We are happy that you visited Hillbrook and continuously come back for visits. It is always nice to spend time with our guests. I am sorry to hear about the clothes, as stated we apologize in the delay in getting them back to you. The staff member that found them left for a family emergency, and it took us a bit to locate them. We appreciate your patience and understanding heart as always! We hope you have a wonderful day and look forward to visiting with you in the future.
3.2 on October 14, 2012
Lovely accomodations in one of the cottages. Main lodge is quaint, dinner was good, but not outstanding, breakfast was OK. Grounds are rustic, not well groomed, and atmosphere was spoiled by noise from the race track several miles away. Nice, relaxing getaway, but way overpriced! We had a gift certificate that covered part of the cost. Would not have stayed here if we had to pay the full cost. This is not a 5 star resort (although their weekend rates would lead you to believe they are).
I am sorry that you felt that way during your visit! I appreciate your feedback and will use it to make improvements to our Inn. I will also share your experience with our staff!
4.4 on September 03, 2012
More impressive in person than the pictures. Quiet and secluded but still close enough."
Thank you for the kind comment about the photographs! I also agree we are quiet and secluded but near enough to make your stay enjoyable and relaxing. Enjoy the day!
5 on August 27, 2012
Hillbrook exceeded my expectations! The staff were so kind and made us feel right at home. The grounds were beautiful and secluded. Wished we could have stayed longer! The grounds were beautiful and secluded. Wished we could have stayed longer! The rooms were beautiful and the food superb.
4.0 on August 07, 2012
Stayed in the Snuggery. As the name implies, it is snug. However, my wife and I found it very comfortable and cozy. The grounds are beautiful and the house unique. Breakfast is excellent, and very well prepared. We "stayed in" our first night and had dinner at the Inn. It is not inexpensive, but the food was superb and the wine pairing generous. The chef goes out of her way to accomodate food preferences. My wife utilized the spa services and was very happy with her massage and facial. The Inn is close to Harper's Ferry for a great day trip and the casino if you want to try your luck. We would definitely return.
We are happy that you enjoyed the Hillbrook Inn. We are glad to hear that you found the snuggery to be comfortable and cozy. In addition, we enjoyed hearing about your stay and dining experience. I will advise our Executive Chef that you appreciated her going out of her way to accommodate your dietary restrictions. We look forward to your return and hope you have a wonderful day!
5 on May 03, 2012
Decided on this spur of the moment get-away mainly based on the convenient location for a week day overnigh stay. What a lovely surprise awaited us! The Inn is outstanding in all respects. We have shared our experience with many others and plan to return both as a couple as well as a future "Girl's Trip".
I am glad to hear that you decided to escape at the spur of the moment and we were able to accommodate you! We love sharing the Inn with others and creating memorable experiences such as yours. We look forward to the “girls escape weekend” and look forward to all future visits.
5 on November 07, 2011
We were celebrating our anniversary and thought we would "create a memory" in the slow lane. We are constantly moving and over-booked so we decided to take an experience in the country, as opposed to the fast and busy city life. It was a glorious experience taking in the peace and quiet of God's creation. A picture perfect place to enjoy the quiet and finer things in life! Staff and accommodations are supreme! We are already looking forward to our next stay.
5 on October 03, 2011
I have never stayed in a nicer B&B. We had wonderful hosts, great breakfast, soda anytime we wanted, and homemade pies to choose from when we came home from a day out sight seeing. Tyler is a great cook, Todd was so infromational about the history of the home and area, the dogs were dear and the cats a plus. Llamas and alpacas in the field and great wool gloves, sock, seaters, teddybears, slipper scarves and lots of jelly, and different syrups were just a few of the items one could purchase. They have a mystery weekend that you can rent the entire 7000 sq feet and have a roaring great time. Thanks Todd and Tyler, The Shultz's from Van Wert, Ohio
5 on August 11, 2011
We recently spent the weekend at the Hillbrook Inn, what a treat! The overall experience was just what we were looking for, a wonderful cozy inn with beautiful surroundings, friendly staff, and a warm atmosphere. The food was to die for! You HAVE TO do their dinner when you are there, it was superb! Great place for a weekend get away, can't wait to return!
Thank you for your kind comment! It was a pleasure to share the Hillbrook Inn with you and I will share with the staff that you felt it was a "warm atmosphere and the food was to die for". We look forward to seeing you in the future!
5 on April 27, 2011
If you are in the Charles Town/Harper's Ferry area and you want the best, check out the Hillbrook Inn. I stayed there just a few weeks ago and found this to be an amazing property. The separate cottage rooms, which I stayed in are spacious and have comfy beds, whirlpool tubs and anything else you need for a romantic getaway. The property itself was my favorite part of the trip. It is a gorgeous estate and the main house transports you to a whole other place and time. Great Breakfasts, Great Staff & a great location to explore the area.
It was an honor to have you at the Hillbrook Inn! We are happy to hear that you enjoyed the property, rooms and all we have to offer. The property is a special place to us and it is nice to hear that it was your favorite part of the trip. Now that everything is blooming it is even more beautiful...and we even have our first gosling on the property. We look forward to visiting with you in the future and hope you have a wonderful day!
5 on January 25, 2011
I stayed at the Hillbrook in the Bamford Suite for 3 nights, beautiful suite, the chairs so comfortable, wonderful fireplace, lovely bathroom. The owner is so lovely, she was accommodating and pleasant in a way that was most definitely genuine. Her staff is truly perfection. The breakfast dining was intimate, often I have felt at B&B's that I must sit with other guests, but at the Hillbrook, tables are arranged individually, or by couple, etc... the food was only what I would request. Dinner in the evening was elegant, creative, the Chef was attentive, innovative (I a vegetarian and spouse requesting vegan). Truly a flawless experience! - Amy
Dear Amy, Thank you for all your kind words. It was truly an honor to share Hillbrook with you both. I am happy you enjoyed the chairs in the Bamford Suite, they are personally one of my favorites. The chairs are special to me because my Aunt bought them for me as a Christmas gift the year we bought the Inn. I am also happy to hear that our Executive Chef Christine Hale was able to accommodate your dietary needs. We look forward to seeing you in the future and hope you have a wonderful new year filled with a little adventure and a lot relaxation!
4.4 on October 29, 2010
Our stay at Hillbrook was thoroughly delightful. My sister and I took my mom there as a 70th birthday present and we all fell in love with the inn, the location, and all the unique decorations. It's a beautiful building and has fantastic character. Our room had lovely views of the grounds. It was breathtaking. The service was wonderful. I made a mistake and thought I had booked a room that slept three, but it only slept two. They were so helpful and brought a cot in to the room and we all slept comfortably. The breakfast was nice. I loved the sun room with the bright sunshine and great table settings. The food is very tasty, nothing out of this world, but we enjoyed every bite. We aren't coffee drinkers and they were able to bring us a pot of hot chocolate instead. I would definitely return to Hillbrook and think they do a wonderful job at making your stay spectacular. Thank you!
It was such a joy to meet all of you at breakfast and enjoyed the morning with you. We were so happy that we could accommodate with hot chocolate (a personal favorite as well)! Thank you for the wonderful words about the service, the beauty of the property it really means the world to each of us at Hillbrook Inn. As for the breakfast, I am glad you ate every bite, but will discuss with the Chef on how we can create a more sumptuous meal for guests! Thank you for sharing such a special occasion with us...it was an honor!
5 on July 20, 2010
This is the firt place I've ever stayed that surpassed their web site. Gorgeous grounds, beautiful accomodations, excellent food. I want to live there! Kathleen from Baltimore, MD
Dear Kathleen: I appreciate your view of the Hillbrook Inn! It is really hard to portray the beauty of the Inn in a web-site, but try our best! It is always nice to have that pleasant surprise when you stay somewhere special! We hope that you visit us again soon...and if you really want to move in...we take boarders. I am just kidding, but after your visit you probably aren't surprised on how many times we hear those words! It is truly a blessing to be at Hillbrook every day and enjoy what the property has to offer and most of all the guests! Sincerely, Carissa Zanella
4.8 on July 05, 2010
This property is a must if you are a person that appreciates what is fine in life. This is an elegant, beautiful and peaceful respite with a reputation for excellent food. Privacy and quiet abound with spacious, beautifully decorated rooms. The grounds are beautiful and relaxing to the eye. Every detail has been thought of. This is a gem! And if you want to venture out..within a few miles there are rivers, hiking trails, and bike paths.
Thank you for such a wonderful feedback! It is a dream come true to be able to share Hillbrook Inn with our guests and look forward to seeing you in the future!
4.2 on June 14, 2010
I came to Hillbrook to take a pre-ownership class for my Gammill long arm sewing machine. And it was a pleasant surprise. It's a beautiful place and there's been a lot of attention to detail. My room was very comfortable and I enjoyed the time I spent in it. I have often visited this part of West Virginia before but never knew about Hillbrook. It's a little jewel.I will recommend it to others as a great place to stay and I plan to come back.
We hope you enjoyed your pre-ownership class for your Gammill. Thank you for noticing the details at the Hillbrook, the staff takes a lot of time in making it special for guests to enjoy. We believe the Hillbrook Inn is the best kept secret in Charles Town! We look forward to your future visits!
4.8 on June 01, 2010
My husband and I are both retired so we often take long drives and enjoy staying at different Bed & Breakfasts and Inns. The Hillbrook Inn has become one of our most favorite places to visit. There are so many wonderful things I can say about the Hillbrook Inn. This is a Romantic hideaway with a touch of class. The rooms were exceptionally clean, beautifully decorated and warm and cozy. Our favorite is the Fall cottage with a king bed and huge bathroom. The Inn is perfect for a quiet weekend getaway. We often just sat outside and enjoyed a cocktail with the peace and tranquility of the grounds. Although the breakfast was exquisitely prepared and delightful you would be remiss if you did not have dinner at the Inn. The dinner consists of 5 courses with a different and specially selected wine for each course. This was an elegant dining experience with food prepared to perfection. The innkeeper and staff are just so helpful and ready to serve. Also, we like to spend a night or two in Charles Town and "contribute" to the local economy through the nearby casino/racetrack. We will definitely be back.
Thank you for all your kind words. It was an honor to share Hillbrook with you and look forward to your future visits.
5 on February 14, 2010
What a great experience! We love to get away to Hillbrook Inn for quilting classes and for the wonderful food. We haven't stayed in the main house, but the cottage has been just terrific. It feels like our home away from home - only better! If I could rate it better than outstanding I would! :) Well worth the money. You are truly treated like family here.
Thank you for all your kind words! It is deeply appreciated and I will gladly pass this review on to my staff, because it means a lot to them when guests feel like family! We look forward to seeing you in the future!
5 on November 02, 2009
We were fortunate to attend a birthday party at Hillbrook and stayed for 3 nights. The setting, location and hospitality were ideal for such a group at any time of the year.
We love sharing special events with guests! Being able to help create that memory is why I love being at Hillbrook Inn so much! Thank you for sharing it with us, it really means the world to me personally.
4.0 on September 24, 2008
Beautiful place, quiet, excellent food, near Harpers Ferry and Antietam Battlefield Horse Racing and Slots, Auto Road Track at Summit Point.
Thank you for the wonderful feedback! The Charles Town area is like a "backyard playground" for many to enjoy. The beauty of Harpers Ferry, the area is dripping with history, fun outdoor activities, wineries, and so much more. We enjoy hearing from the guests and all they got to do while visiting. We enjoyed hearing from you and look forward to seeing you in the future.
4.4 on August 19, 2008
Lovely grounds furnishings. Excellent service, a perfect get away with quaint near by sheperds town to wander through.
Thank you for noticing the furnishings, they are all special to us here at Hillbrook. We try to have something in each corner that will make our guests feel at home. I am glad to hear you visited Shepherdstown, WV. I enjoy it there often as well...I enjoy the Shepherdstown Sweet Shop (always in the mood for sweets), all the boutiques, art and people! On your next visit you may want to see Old Town Winchester, VA another one of my favorite spots!
5 on July 25, 2008
The accommodations were quaint, elegant and quite British. Our stay was excellent. Staff was courteous and attentive and accommodating.
Yes, we are very European! It is a little European escape close to home. Thank you for taking the time to supply others with feedback, it is deeply appreciated! In addition, I will be passing on the review to the staff for their hard work!
5 on November 04, 2007
My boyfriend and I stayed here in late summer. We had one of the cottage rooms, and it was a superior room with vaulted ceilings, huge king-size bed w/quality linens that slept like a dream, jacuzzi tub and 2-head shower that was massive. The staff was overly catering and friendly, even boxing up our breakfast so we could have it in our room. The breakfast was fabulous. It consisted of a muffin, omelette, fresh fruit, hash browns, and sausage links. The scenery was incredible; it gave the feel of an old English manor. I can't wait to go back!
It was such a pleasure to share Hillbrook Inn with you, and are happy to hear that we were able to make your time here special. The "summer cottage" is the first room I stayed at when I visited the Inn, before I purchased it! As you can see, I fell in love too! We look forward to your future visits!
4.4 on September 14, 2007
We found this little piece of heaven about 6 yrs ago. Since then we try to stay here whenever we are in the area. This country manor is located on a beautiful piece of property between Berryville VA and Charles Town WV. A small stream runs through the property with horses grazing across the way. There is a small spring fed pond right next to the house that always has a family of ducks swimming around. The grounds are well kept and truly lovely. The inside of the manor is nicely furnished and full of antiques that the previous owner collected from her travels around the world. We stay in either the Winter or Fall cottage as it has king beds. We have also stayed in the main manor but prefer the privacy of the cottage. The service is good and the meals outstanding. People come from great distances to eat one of their famous dinners although we have not eaten dinner here. Everyone I have talked with highly recommends the experience. We have eaten the breakfasts and they are very good. We have also recommended this Inn to others and hope to stay here again soon.
Thank you for all your wonderful feedback! It really means the world to us when guests share their experience of the Hillbrook Inn! It ultimately helps us to create an atmosphere that guests can enjoy! Your time and visit is deeply appreciated, and we look forward to spend time with you in the future!