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Hillcrest Guest House, St. John US Virgin Islands

P.O. Box 33 #157 Enighed, Cruz Bay, St. John, 00831 Virgin Islands (Show map)
3.7
29 Reviews
$175 - $245
per night

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Reviews

Overall
3.7

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  • Guest room3.7
  • Service4.0
  • Value3.8
  • Cleanliness3.7
  • Dining3.6

Score Breakdown based on
29 Reviews

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Quaint and Cozy Hillcrest House

2.8 on August 14, 2014

rooms and facilities are "island clean". Host is very helpful with info guests may need. bed is comfy. 360 degree views. host provides equipment you may need to enjoy beach (towels, ice chest, chairs, etc), movies for the evening, and a hook-up for your mp3 in-room. keyed safe in bedroom is helpful but hackable. generally quiet neighborhood. walkable distance to town and amenities but really steep hill. "mahogany-bird" traps on main counters. Mosquitoes n no-see-ums can easily get inside from cracks and holes in screens etc, but thankfully its a dry year. Not all items on grocery list were included in room as advertised but owner will tell you where to go buy them. Not sure if water was potable, gallon of water in fridge was open/unsealed. It felt a little dicey walking back from town at night as some of the route is in pitch black, seems straight up-hill (will wind you in temp/humidity) and there are rude-boys running the street up to the house that have no respect for adults and especially tourists and are aggressive even if you are polite or alternatively, ignore them. we found it Best to take the $4 taxi from town than risk the possible danger, but judge for yourself. It's all typical USVI, so you just have to be aware. Overall, we would likely stay again.

Innkeeper Response
I now have a new cleaning lady who spends from 2-3 hours minimum on each suite. She is very efficient and takes her tasks seriously. Repairs are made as the problem occurs. Now that we are near the end of the season (August), my workman and I will be going thru each room for anything not reported. Items on the complimentary menu have been reduced for several months, but guest were and are still encouraged to make personel suggestions. The Peaceful Retreat will be placed back on line and the Orchid Suite rates have been reduced, to attract more customers to $175 to 205/day/double occupancy. The young men can be flirtacious. Just ignore them or politely respond. Regarding security. I am here 98% of the time and so are my rottweiler dogs, Taj and Dora. I live on site and keep an ear for unusual noises and so do my dogs. I have security cameras all around, so that I know what is going on. Im around and about the premises. Hillcrest enourmous light bill clearly reflects that my place is well lit at night. Motion lights are also on site. Each door has a dead bolt lock and guest are encouraged to use it. The lock box is the last deterent and helps to keep things out of sight. Some places don't have it. St. John is a country town with normal pest. Electronic devices from HSN and QVC has curtailed visitors from entering the suites. Doors should be kept closed to prevent entrance. This is also explained at arrival. The Peaceful Retreat has a screen door and will have a screened in porch for the new season in October.


Great stay

5 on May 03, 2014

I stayed at hillcrest With My 11 year old son and we had a great time. The lady helped us when we Got in a little trouble and the room was great.


a value stay

2.8 on January 03, 2014

Great location!


Ok but issues

3.0 on July 09, 2013

The view from our suite was stupendous. The value of this room is very good compared to anything else you can get in St. Johns. Phyllis was a wonderful innkeeper. The issues are lack of real cleanliness in room and loud music from town during some nights when there is entertainment in Cruz Bay. The breakfast was packaged muffins and other packaged goods from the grocery store. On the plus side, frig equipped with complimentary rum and wine.

Innkeeper Response
St. John has Carnival from the end of June to July 4th. It includes music, food, parade and finally fireworks. I remind all who book around this time about the event. If the suite was not up to the guest standard, I apologize and will let the head housekeeper know of your displeasure. Upon arrival, I do a walk thru with all my guest,but I may have missed something. I will try to be more through.


First St John Visit

4.0 on April 11, 2013

Room was very clean, and the bed was very comfortable. The frig was very well stocked. Great location. Owner is very nice and helpful. I would definitely stay here again.


Great stay at Hillcrest Guest House!

4.0 on October 28, 2011

We spent four days with Phyillis at her Guest house. She was terrific and our room was stocked with wine, rum, bacon, eggs, sodas, drinks, bagels, muffins, coffee, popcorn, ice cream, etc. She had snorkel gear available for us to use, along with beach chairs. There was also a large selection of DVDs and books for us to use, all free of charge. There was also wi-fi, although we didn't use it since we were busy hiking and snorkeling the amazing St. John trails and beaches. We had a wonderful view from the balcony and ate most of our meals sitting outside on the covered patio. Our suite was not the most modern or luxurious, but it was clean and quiet and located close to Cruz Bay up a steep hill. We had a rental car and spent most of our time exploring the island. A great stay for sure and we would definitely stay there again and recommend to any of our friends.


Great St John Vacation

4.0 on October 07, 2011

We spent our 28th wedding anniversary at Hillcrest Guest House in late September. Phyllis Hall is a lovely lady and always available for your every need. The location is perfect. We enjoyed all food and beverage that stocked our suite. This is a very economical B & B that is a true St John experience. We loved the Orchid Suite. We'll be back. Marie and Joe Westfield,MA


Hillcrest Guest House in St. John, US Virgin islands

4.8 on July 18, 2011

We were in St. John for our son's wedding in June for 5 nights/6 days. It was truely a very special occassion and Hillcrest Guest House definitely ADDED to it!!! We absolutely LOVED our stay here!!! Everything was so special and we were treated like VIPs the entire time. Phyllis personally greeted us and gave us a tour of the complex as well as our suite. She stocked it with lots of goodies for us in the cupboards, the frig, and even a basket full of delicious treats. She also left us a personal welcome note! Phyllis made herself available to us 24/7 and gave us her personal cell number if we needed it to get a ho;d of her quickly. She really is a very special lady and I feel we also made a friend too!! She made us feel so special too! One day, our ride fell through and we were going to have to get a cab to take us to the marina to join our group for a day sail on a catamaran that was leaving promtly at 9am. We tried all the listed cabs and no one would answer their phones. We made a frantic call to Phyllis to see if she knew of any cabs we could call as time was running down very quickly. Without any hestitation, Phyllis just said to meet her at the gate ASAP and she would drive us to the marina! She just dropped everything to personally take us and we made it on time. She really goes beyond being the owner of a bed and breakfast!!! We are already looking ahead to our next vacation in St. John and getting to spend our time at Hillcrest and seeing Phyllis again! Thank you Phyllis for making our stay so memorable!!! Don & Andi Q


A nice place to stay, but in need of an upgrade

3.4 on June 17, 2011

The owner is quite friendly, and even gave us a ride to the ferry at the end of our stay. Although no formal breakfast was provided, we did receive a sizeable amount of breakfast food in a basket and in the refrigerator in our room that included breakfast meat to cook in our room. We were also provided with a sizeable amount of alcohol for free. The location is just outside of the downtown up a fairly steep hill. The rooms are in need of an upgrade however, and had a dated feel. They were clean, although daily housecleaning was not provided.

Innkeeper Response
Complimentary menu includes, bacon, eggs, fruits, juice, sodas, water, snacks, rum & pina colada mix, vodka & bloody mary mix and tequila & margarita mix. Items are placed in your suite prior to arrival, as indicated on website, http://www.hillcreststjohn.com/menu.html. St. John and St. Thomas are both hilly. Hillcrest Guest House was built in 1966 by my parents and is constantly updated. I enjoy meeting and greeting my guest. It usually starts with a tour of the Cruz Bay area. And if guest need to pick up items along the way, I do wait for them. Phyllis


Great stay at Hillcrest

4.0 on May 17, 2011

We stayed here for our babymoon. We spent the the first few days on St. John at a resort and we much preferred Hillcrest. You are located right in town, just up a steep hill, but it is a a fun walk and helps you get in shape. The owner is a lovely lady and is very accommodating.


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Rooms & Rates

Caribbean Ocean View Suite

Studio accommodates 2 people. The Caribbean Ocean View Suite is located on the top floor. It is between the Front and Southern Suites, also on the top floor. Able to accommodate two {2} people with a queen size canopy bed. Private bathroom with a shower in suite. The kitchenette consist of microwave, hotplate, perculator, large refrigerator, small counter space and kitchen sink; to prepare your meals. View of ocean and St. Thomas. Lounge/Patio Area, or common area is where you can relax,read the books provided or bring your own and meet other guest.

  • Maximum Capacity: 2
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $195 - $245

Nightly Rate: $195 - $245

Tropical Garden Suite

Large Apartment with a full kitchen. Bedroom has a queen size bed and living room has a queen size futon with an 8 inch thick mattress. The Tropical Garden Suite is located on the top floor. Includes a full kitchen, dining room, living room, bedroom and large private balcony, which you can see from inside. Table and chairs are also outside, lovely view all around. Also has 32 inch flat screen TV/DVD and Bose radio from QVC, two air conditioners, Espresso and Cappuccino Maker.

  • Maximum Capacity: 4
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $195 - $245

Nightly Rate: $195 - $245

Orchid Suite

Large apartment with a full kitchen. Living room has full size futon with an 8 inch thick mattress. Orchid Suite is located on the first floor and there fore has only one small step at its entrance. You have a private entrance and off-street parking. Includes a full kitchen, dining room, living room, bedroom and large private screened pagoda! Bedroom has a queen size canopy bed and flat Screen 20 inch TV/DVD combo. Living room has a 32 inch flat screen TV/DVD combo! Full kitchen includes: large refrigerator, gas stove, microwave. Private bathroom with shower.

  • Maximum Capacity: 4
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $175 - $225

Nightly Rate: $175 - $225

Front Suite

Studio suite to accommodate two people. The Front Suite is located on the top floor and has a private balcony with a Million Dollar View. It is a corner suite. It has a Queen-size canopy bed, a Monet print is on the wall, Air condition and ceiling fans for additional comfort- Natural cool breezes flow right through! The kitchenette consist of a microwave, two burner hotplate, perculator, large refrigerator, small counter space and kitchen sink; to prepare your meals. You can view St. Thomas to the left and other islands. to the right- a breezy, private and intoxicating view from your private balcony. Cable.

  • Maximum Capacity: 2
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $195 - $245

Nightly Rate: $195 - $245

Peaceful Retreat

Large apartment with a full kitchen. The Peaceful Retreat (Ground Floor Apartment) is located at street level. This the first apt. the Hall Family lived in while the first floor was being constructed. Bedroom accommodates a Queen size bed and the livingroom has a full size futon. A 32 inch TV/DVD combo in the bedroom. Apartment is air condioned and a screened in porch. Kitchen has gas stove, microwave and large refrigerator! Private bathroom with rain shower. Large porch for seating and dining.

  • Maximum Capacity: 4
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $175 - $225

Nightly Rate: $175 - $225

Sunset Suite

Large studio accomodates 2- 3people. The Sunset Suite overlooks the southern ocean side of Cruz Bay, St. John, St. Croix, St. Thomas and displays hot fiery sunsets. It is a corner suite and is located on the top floor. It is approximately 308 square feet, decorated in white and neutral tones of gold and auburn. It has a King size canopy bed and full size futon, tulip-shell shaped lamp, CD of wind chimes, thundering rainstorm and ocean relaxing surf, large refrigerator, microwave and electric two burner hot plate. Suite also has private bath with a shower. Cable.

  • Maximum Capacity: 3
  • Bathroom Private Bath
  • Beds 1 King

Nightly Rate: $195 - $245

Nightly Rate: $195 - $245

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Location

Location Type

www.hillcreststjohn.com/location.html, Island, Oceanside, Small town, Tropical

Airport

St. Thomas, U.S. Virgin Islands (STT-Cyril E. King Field) 6 miles

Directions to property:

How to Get Here...The nearest Airport is located on St. Thomas, Virgin Islands. Taxis are waiting to take you to Red Hook, St. Thomas, for you to get a Ferry Boat to St. John, US Virgin Islands. The boat lands at Cruz Bay, St. John, where you get a taxi for Hillcrest Guest House. The boat cost $5.50 per person, each way. The ride to guest house is about 2 minutes.

Area Attractions

Art Galleries, Beach, Gourmet/Fine Dining, Historical interests, Live Music, Museum, National/State parks, Ocean, Mini-Golf Course, Horse Back Riding in Coral Bay., Trunk Bay Beach, US National Park, Annaberg Ruins, Coral World, St. Thomas, Picnic area, Religious Services, Ruins

Inn Details

Establishment type

Private Home Bed and Breakfast, Boutique Hotel, Apartment

On-site amenities

Alarm clock, BBQ grill, Library , Liquor, bacon, eggs, muffin, Italian coffee, Spanish Coffee and Chinese Tea and tea set.

Room amenities

Air conditioning, Amenities Basket, Board games, CD player, Ceiling fans, Coffee/Tea facilities, DVD Player, Desk, Fridge, Hairdryer, Internet Service, Ironing Board, Microwave, Private entrance, Radio, Satellite/Cable TV, TV, Videos, Wet bar, Wi-Fi

On-site activities

Bird watching, Boating, Fishing, Golfing, Hiking trails, Horseback riding, Kayaking, Sailing, Shopping, Sight-seeing, Swimming, Tennis courts, Water sports

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Policies

  • Check In:: 3:00 PM
  • Check Out:: 10:00 AM
  • Open All Year Round: Yes
  • Smoking Allowed: No Tradewinds carry the cigarette smoke to the other rooms.
  • Drinking Allowed: Yes
  • Alcohol Provided Yes
  • Suitable For Children: Yes
  • Childcare Provided: No
  • Guest Pets Allowed: No No pets allowed.
  • Disabled Access No

Terms and Conditions

  • Minimum Stay: Two day stay required.
  • Accepted payments Other, AMEX, VISA, Discover, Mastercard, Diners club, Personal checks, Travelers checks, Cash
  • Cancellations: CANCELLATION: If you cancel less than 35 days, you forfeit the entire amount. We strongly recommend that you purchase trip cancellation insurance. See Travel Doctors, and ask for Patty. No shows, late arrivals, change in number of persons, and early departures after arrival are non-refundable.

Innkeepers

Name(s)

Phyllis Hall

Languages spoken

Some Spanish, English

Resident Pets

Dogs

About the innkeepers

I enjoy meeting my guest and raising my 2 dogs The dogs names are Dora and Taj. Animals do not have access to upstairs, near the suites. They remain downstairs on my level and apartment.

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Meals

Breakfast

Continental Plus

  • Cost: 0.00
  • Serving Location: Breakfast items are placed in suite for you to, prepare at your leisure. Included is bacon, eggs, muffins, Chinese Tea, Italian and Spanish Coffee, Liquor., Guest room

Special meal options

Low fat , Restrictive , Vegetarian , Items on menu may be, substitued for another of your liking.


Deals

Hot Deal

Book 3 days and receive 25% off

Regular Rate: $245 now $183 (25% Savings:)

You will receive 25% off when booking three days by calling (340) 776-6774 and (340) 998-8388 cell. Phyllis Hall, Owner

expires Wednesday


Special Package

Book Four (4) Days Receive $50.00 Off.

Book four (4) days receive $50.00 off. Book ANY SUITE and book ANY DAYS. E-mail: hillcrestguesthouse@yahoo.com Call: (340) 776-6774 and (340) 998-8388 cell

Contact Innkeeper

Details

P.O. Box 33 , #157 Enighed, Cruz Bay, St. John, 00831 Virgin Islands (Show map)

Property highlights


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