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The Inn at 400 West High

400 West High St. , Charlottesville, VA 22902 USA (Show map)
39 Reviews
$175 - $325
per night

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Less than a block away from the Historic Downtown Mall, The Inn at 400 West High is designed to appeal to a clientele who enjoys gourmet meals, fine wines, high culture, and a bit of shopping. Charlottesville’s Downtown Mall is an open air pedestrian mall that functions as the cultural heart of the city. With restaurants serving up everything from fine French dinners and spicy Asian feasts to Southern comfort food and Italian gelato, you won’t mind taking a break from the array of shops featuring handmade clothing, antiques, and handcrafted home furnishings. In the evening, stop in and see a play at the Live Arts Theater, take in a splendid performance at the historic Paramount Theatre, or catch a big-name concert at the newly renovated Jefferson Theater; all three are within walking distance from The Inn at 400 West High.

Rooms & Rates

The West High

A well-appointed, quiet room featuring a private bath, high quality linens, flat screen tv, Blu-ray player, and free wi-fi.

  • Maximum Capacity: 2
  • Bathroom Private Bath
  • Beds 1 Queen

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  • Guest room4.9
  • Services4.9
  • Value4.5
  • Cleanliness4.9
  • Dining4.7

Score Breakdown based on
39 Reviews

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Don't miss the Inn at 400 West High

5 on March 30, 2014

This is a delightful B&B. The rooms are attractive, warm, comfortable and quiet - charming! The common areas are perfect for a small group or for a larger family get together. Amanda made terrific breakfasts and Carolyn was a gracious host. Readily available amenities such as coffee, tea and water. Just a 2 minute walk to the downtown pedestrian mall and easy access to the University of Virginia as well as local historical sites. We stayed in the Preston Suite. It could not have been better. Highly recommended.

Innkeeper Response
Thank you so much for your kind words! So glad you had a wonderful stay! Looking forward to your next trip to Charlottesville!

Absolutely amazing

5 on March 18, 2014

Celebrated our 1st anniversary with just one night here and we will definitely make it a tradition with a longer stay! The place and the people were absolutely amazing....can not wait to go back!!!!

Form over function. B&B devotees' first disappointing B&B experience. Will return to C-ville, but will stay elsewhere. Would recommend, but with caveats.

2.6 on February 18, 2014

Carolyn was lovely and helpful over the phone. She sent a helpful e-mail the day before our stay, customizing an early check-in time, and making sure we had our plans for C-ville worked out. We arrived even earlier than expected, called Carolyn, and she came right over to check us in. The B&B is beautifully decorated with beautiful colors, fabrics, furnishings, and accent pieces. There is thoughtful attention to detail, such as large umbrellas for use at every exterior door, comfortable bed, lovely bed linens, and huge rainfall showerhead. There are tons of books to read and games to play. One trade-off of the ideal central downtown location is the space. The kitchen, dining room, and common room are all one combined room. The cooking occurs in the same room that breakfast is served. You eat at small metal cafe tables and chairs. The Preston Suite is large overall with a sitting room and a sun room, but the trade-off is that it has a small bedroom and small bathroom. Breakfast is advertised as between 8:00-10:00 a.m. Carolyn asked what time we’d like breakfast and we said 8:00-8:30 a.m. When we came down at 8:15 a.m., three people were in the kitchen/breakfast room/common room in the process of making breakfast. They said that breakfast was not until 9:00 a.m. Breakfast tasted fine, but it was the smallest breakfast we've ever had at a B&B, very atypical. Breakfast on the second day was a huge improvement. A lovely young couple had replaced the previous day's threesome for cooking and serving breakfast. They had breakfast ready and the kitchen cleaned up by the time we came down at 8:30 a.m. Breakfast was again tasty, but very tiny and unfilling. A few concerns. The Preston Suite was extremely cold at all times, especially at night. The first morning, I had hot water for the first 30 seconds or so of my shower, and the remainder was ice cold. Carolyn e-mailed us that very same day to apologize and inform us that she'd have them looked into.

Innkeeper Response
Thank you for your review. We always appreciate when our guests take the time to give us insight into how we are doing. As I said in my earlier email to you, I wish that we had known of the temperature concerns in your room as we could have easily made it toasty for you! I'm glad that your husband didn't have the same problem with the shower that you did and that your second morning was so much better. We looked into why that could have happened and will continue to monitor it. In my email response to you the day that you checked out I did apologize for the miscommunication in breakfast times and I will take this chance to apologize again. I do hope you will return to our lovely city and if you choose not to stay with us, please know that we have some other beautiful Bed and Breakfasts in the area.

Last minute booking - Wonderful stay!

5 on November 06, 2013

We stayed in the Ridge apartment at the Inn and absolutely enjoyed our stay there. Great service and accommodations. Would definitely come back here.

Love this place!

5 on October 08, 2013

Quaint and clean, The Inn at 400 West High stands at the top of all places I have ever stayed. Caroline, the owner, is charming and her establishment is sophisticated in every aspect. Located just a block away from the downtown mall area, this bed and breakfast offers absolutely everything you want in a place to stay! In fact, my husband and I have stayed here on two separate occasions because we enjoy it so much! This is by far the best, most hospitable place I have ever stayed!

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Location Type

University, Airport, City, Countryside, Downtown, Mountains, Wine country


Charlottesville, VA (CHO-Charlottesville-Albemarle) 9 miles

Directions to property:

From Charlottesville/Albemarle Airport, take Rt. 29 south to the 250 bypass east, turn right on McIntire Road, go through one stop light, turn left at The Inn at 400 West High.

Area Attractions

Downhill Skiing, Hiking trails, Nearby snow skiing, Concert venues, Nearby hiking trails, Sight Seeing, Historic Attractions, Walk to shopping, Shopping, Sight-seeing

Inn Details

Establishment type

Bed and Breakfast, Urban Inn

On-site amenities

Conference Rooms, Copier, Washer/dryer , rooftop terraces, Blu-ray players in rooms, Concierge reservation service, Airport//Train pickup, Tour shuttle service - added fee, Flat screen tvs in rooms

Room amenities

Air conditioning, Alarm clock, Amenities Basket, Bath robes, Board games, CD player, Ceiling fans, Coffee/Tea facilities, DVD Player, In-room internet, Desk, Fireplace, Hairdryer, Internet Service, Ironing Board, Microwave, Private entrance, Radio, Satellite/Cable TV, TV, Turndown Service, Wi-Fi

On-site activities

Downhill Skiing, Hiking trails, Nearby snow skiing, Concert venues, Nearby hiking trails, Sight Seeing, Historic Attractions, Walk to shopping, Shopping, Sight-seeing

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  • Check In:: 3:00 pm
  • Check Out:: 11:00am
  • Open All Year Round: Yes
  • Smoking Allowed: No
  • Drinking Allowed: Yes
  • Suitable For Children: please call if you would like to bring small children
  • Guest Pets Allowed: No

Terms and Conditions

  • Minimum Stay: 2 night stay on high season weekends
  • Cancellations: We require two weeks notice on the cancellation of all room reservations. Should you need to cancel your reservation, you may do so anytime before the date two weeks prior to your scheduled arrival with a cancellation fee of $50. If you fail to provide two weeks notice, you will be required to pay the full fee for your stay. Please note - if it is possible to "re-sell" your room, you will receive a refund - minus the $50 cancellation fee.



Carolyn S. Polson and Amanda Wright Polson

Languages spoken


Resident Pets

1 Dog

About the innkeepers

Art, music, cooking, gardening, interior design, meeting great people!

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  • Time Served: 8:00am - 10:00am
  • Serving Location: served in the room or on the terrace for a fee., Breakfast/dining area

Special meal options


Details Diamond Collection

400 West High St. , Charlottesville, VA 22902 USA (Show map)

Property highlights

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