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The Inn at 400 West High

400 West High St. , Charlottesville, VA 22902 USA (Show map)
46 Reviews
$195 - $350
per night

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Less than a block away from the Historic Downtown Mall, The Inn at 400 West High is designed to appeal to a clientele who enjoys gourmet meals, fine wines, high culture, and a bit of shopping. Charlottesville’s Downtown Mall is an open air pedestrian mall that functions as the cultural heart of the city. With restaurants serving up everything from fine French dinners and spicy Asian feasts to Southern comfort food and Italian gelato, you won’t mind taking a break from the array of shops featuring handmade clothing, antiques, and handcrafted home furnishings. In the evening, stop in and see a play at the Live Arts Theater, take in a splendid performance at the historic Paramount Theatre, or catch a big-name concert at the newly renovated Jefferson Theater; all three are within walking distance from The Inn at 400 West High.

Rooms & Rates

The West High

A well-appointed, quiet room featuring a private bath, high quality linens, flat screen tv, Blu-ray player, and free wi-fi.

  • Maximum Capacity: 2
  • Bathroom Private Bath
  • Beds 1 Queen

Nightly Rate: $175 - $275

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  • Guest room4.9
  • Service4.9
  • Value4.6
  • Cleanliness5.0
  • Dining4.7

Score Breakdown based on
46 Reviews

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A Wonderful Experience

5 on September 25, 2014

We really enjoyed our stay here. Based on previous recommendations, I picked 400 W. High as a place to propose to my fiance (she said yes!), and I wasn't disappointed.This is a beautiful B&B. The rooms are attractive, warm, comfortable and quiet - we stayed in the Altamont Room. The common areas are perfect for a small group or for a larger family get together. The breakfasts were wonderful, and we appreciated the availability of drinks (coffee, tea, water and soda). We really felt as if we were a guest in someone's home.The Inn is just a 2 minute walk to the downtown pedestrian mall and easy access to the University of Virginia as well as local historical sites. We will definitely be back for another visit.

Innkeeper Response
This is what I love about being an Innkeeper! I LOVE the happy stories! I'm so happy that your weekend went so well and wish you both all the happiness that life can bring! Thank you for your kind words and knowing that you are considering making Charlottesville your new home.....let us know how we can help you get to know the area!

Best Yet

5 on September 19, 2014

My wife and I had a great one night stay at the Inn. Every detail was covered, room was very clean, coffee, water and snacks available 24/7 and staff could not have been more helpful. We were very pleased with 400 West High and would recommnend the stay to anyone. KD

Innkeeper Response
We are so happy that your stay was what you wanted and needed! We are looking forward to your next visit and hope it will be soon! Thanks for taking the time to share your experience.

Beautiful and friendly B and B

4.6 on September 08, 2014

The Inn at 400 West was a delightful stop on our way home from a visit to NC. We were a family of three which typically makes it difficult to stay at a B and B. This Inn had a room that was perfect for us. In addition, the staff was friendly and helpful, the Innkeeper was extremely knowledgeable and communicated prior to our arrival, and after our departure, and the breakfast cooked by the morning staff person (I forget her name) was wonderful. All the amenities and extra touches were so nice; we even played a couple of board games in our room in the evening that were available at the Inn. I wish we could have stayed longer than one night. I would return without hesitation.

Innkeeper Response
Thank you for your kind words. We always love to hear that the Inn was a relaxing, restful, and fun place to stay while in Charlottesville! Hope you will return soon!

Fabulous Girls' Weekend Spot!

5 on September 02, 2014

I just read all of the reviews already posted, and couldn't agree more with the 5-star ratings! We were five women in our 50s who travel to a different place every year for a long weekend. This was by far the best place we have stayed in all respects! The location, beautiful decor and garden, cozy rooms, comfortable beds and luxurious sheets, fabulous food, thoughtful "extras," and overall superb hospitality! We loved Amanda and her breakfasts! I would definitely stay here again and again. Tina (Austin, Texas)

Innkeeper Response
We love having girlfriend get-togethers at the Inn. The love and laughter is delightful! There is so much to do in beautiful Charlottesville that you need to come back!


5 on June 21, 2014

We visited The Inn at 400 West High for our 20th wedding anniversary weekend in C'ville, where we met. We loved it! The rooms are very comfortable; the breakfast room is relaxing and beautiful. Breakfast was exceptional. Since it was our anniversary, I asked for a small fruit/cheese tray which they provided with all local foods. We enjoyed it sitting out in the garden area. The Inn is conveniently located within a short walk of the downtown walking mall in C'ville. We will definitely be back!

Innkeeper Response
It was so nice to have you celebrating at The Inn at 400 West High! We will look forward to your 21st!

Love this Bed and Breakfast

4.6 on June 13, 2014

Wonderful place to stay. Have been here before, the only negative this stay was the breakfast. Everything else from the beds to the shower to the inn keeper is top notch. Will continue to stay here when I visit Charlottesville.

Innkeeper Response
It's always nice to have you visit and this time was especially nice since I got to meet your other daughter! Thanks for your comment about breakfast...not sure what happened, but we won't let you walk away from the table unhappy again! See you in September, if not before!

40 Years After....

5 on May 16, 2014

Back in Charlottesville for reunions, we wished this most welcoming and cozy refuge had been available when we were students. Gracious hosts, close to sites for shopping and dining, very comfortable beds, and a relaxed atmosphere made this an A-Plus adventure.

Innkeeper Response
Thank you for choosing The Inn at 400 West High on your recent visit for reunion weekend. Congratulations on 40 years in your career and that new book you just published! Hope to see you again in the near future!

Don't miss the Inn at 400 West High

5 on March 30, 2014

This is a delightful B&B. The rooms are attractive, warm, comfortable and quiet - charming! The common areas are perfect for a small group or for a larger family get together. Amanda made terrific breakfasts and Carolyn was a gracious host. Readily available amenities such as coffee, tea and water. Just a 2 minute walk to the downtown pedestrian mall and easy access to the University of Virginia as well as local historical sites. We stayed in the Preston Suite. It could not have been better. Highly recommended.

Innkeeper Response
Thank you so much for your kind words! So glad you had a wonderful stay! Looking forward to your next trip to Charlottesville!

Absolutely amazing

5 on March 18, 2014

Celebrated our 1st anniversary with just one night here and we will definitely make it a tradition with a longer stay! The place and the people were absolutely amazing....can not wait to go back!!!!

Innkeeper Response
We are already looking forward to your 2nd anniversary! Hope you will spend it with us!

Form over function. B&B devotees' first disappointing B&B experience. Will return to C-ville, but will stay elsewhere. Would recommend, but with caveats.

2.6 on February 18, 2014

Carolyn was lovely and helpful over the phone. She sent a helpful e-mail the day before our stay, customizing an early check-in time, and making sure we had our plans for C-ville worked out. We arrived even earlier than expected, called Carolyn, and she came right over to check us in. The B&B is beautifully decorated with beautiful colors, fabrics, furnishings, and accent pieces. There is thoughtful attention to detail, such as large umbrellas for use at every exterior door, comfortable bed, lovely bed linens, and huge rainfall showerhead. There are tons of books to read and games to play. One trade-off of the ideal central downtown location is the space. The kitchen, dining room, and common room are all one combined room. The cooking occurs in the same room that breakfast is served. You eat at small metal cafe tables and chairs. The Preston Suite is large overall with a sitting room and a sun room, but the trade-off is that it has a small bedroom and small bathroom. Breakfast is advertised as between 8:00-10:00 a.m. Carolyn asked what time we’d like breakfast and we said 8:00-8:30 a.m. When we came down at 8:15 a.m., three people were in the kitchen/breakfast room/common room in the process of making breakfast. They said that breakfast was not until 9:00 a.m. Breakfast tasted fine, but it was the smallest breakfast we've ever had at a B&B, very atypical. Breakfast on the second day was a huge improvement. A lovely young couple had replaced the previous day's threesome for cooking and serving breakfast. They had breakfast ready and the kitchen cleaned up by the time we came down at 8:30 a.m. Breakfast was again tasty, but very tiny and unfilling. A few concerns. The Preston Suite was extremely cold at all times, especially at night. The first morning, I had hot water for the first 30 seconds or so of my shower, and the remainder was ice cold. Carolyn e-mailed us that very same day to apologize and inform us that she'd have them looked into.

Innkeeper Response
Thank you for your review. We always appreciate when our guests take the time to give us insight into how we are doing. As I said in my earlier email to you, I wish that we had known of the temperature concerns in your room as we could have easily made it toasty for you! I'm glad that your husband didn't have the same problem with the shower that you did and that your second morning was so much better. We looked into why that could have happened and will continue to monitor it. In my email response to you the day that you checked out I did apologize for the miscommunication in breakfast times and I will take this chance to apologize again. I do hope you will return to our lovely city and if you choose not to stay with us, please know that we have some other beautiful Bed and Breakfasts in the area.

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Charlottesville, VA (CHO-Charlottesville-Albemarle) 9 miles

Directions to property:

Located in the heart of beautiful, historic Charlottesville, Virginia. Just of off Route 250.

Inn Details

Establishment type

Bed and Breakfast, Urban Inn

On-site amenities

Conference Rooms, Copier, Washer/dryer , Blu-ray players in rooms, Flat screen tvs in rooms, rooftop terraces, Airport//Train pickup, Tour shuttle service - added fee, Concierge reservation service

Room amenities

Air conditioning, Alarm clock, Amenities Basket, Bath robes, Board games, CD player, Ceiling fans, Coffee/Tea facilities, DVD Player, In-room internet, Desk, Fireplace, Hairdryer, Internet Service, Ironing Board, Microwave, Private entrance, Radio, Satellite/Cable TV, TV, Turndown Service, Wi-Fi

On-site activities

Downhill Skiing, Hiking trails, Nearby hiking trails, Walk to shopping, Concert venues, Nearby snow skiing, Sight Seeing, Historic Attractions, Shopping, Sight-seeing

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  • Check In:: 3:00 pm
  • Check Out:: 11:00am
  • Open All Year Round: Yes
  • Smoking Allowed: No
  • Drinking Allowed: Yes
  • Alcohol Provided No
  • Suitable For Children: Limited please call if you would like to bring small children
  • Childcare Provided: No
  • Guest Pets Allowed: No
  • Disabled Access Limited

Terms and Conditions

  • Minimum Stay: 2 night stay on high season weekends
  • Accepted payments S, y, s, t, e, m, ., C, o, l, l, e, c, t, i, o, n, s, ., G, e, n, e, r, i, c, ., L, i, s, t, `, 1, [, S, y, s, t, e, m, ., S, t, r, i, n, g, ]
  • Cancellations: We require two weeks notice on the cancellation of all room reservations. Should you need to cancel your reservation, you may do so anytime before the date two weeks prior to your scheduled arrival with a cancellation fee of $50. If you fail to provide two weeks notice, you will be required to pay the full fee for your stay. Please note - if it is possible to "re-sell" your room, you will receive a refund - minus the $50 cancellation fee.



Carolyn S. Polson and Amanda Wright Polson

Languages spoken


Resident Pets


About the innkeepers

Art, music, cooking, gardening, interior design, meeting great people!

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  • Time Served: 8:00am - 10:00am
  • Serving Location: served in the room or on the terrace for a fee., Breakfast/dining area

Special meal options


Details Diamond Collection

400 West High St. , Charlottesville, VA 22902 USA (Show map)

Property highlights

Free $50 gift card with a $250+ gift card purchase