Modern B & B
Escape from the traditional. An award winning architect designed this amazing B&B. Eight rooms, great amenities such as a guest office, guest kitchen, and self-serve laundry as well as the industry standards: wireless internet and... more
Here is what guests had to say...
| Innkeeper Response |
Thansk for the nice review. I absolutely love runninghte Modern B & B and it is great to know that you all enjoyed it. You made my day!!!
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| - Lisa Thompson (innkeeper) |
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| Innkeeper Response |
We thought the guest had booked for one night and charged for one night upon check in. $117. room rate plus tax. At that time the guest did not indicate she had a 2 night booking. We discovered the overbook when she did not check out on Saturday. We called her and offered to book her in a nicer hotel and deliver her bags there. We offered the Icon, Lancaster, Derek, Magnolia. She indicated she was in Baytown so I offered to book her a room there. She refused to allow me to reaccomodate her and booked her own room. I credited her for the first night. She was very angry and no matter what apology I gave she was not willing to accept it. We are sincerely sorry this happened and make ever effort for such thing not to happen. I am sorry for the mistake
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| - Lisa Th9ompson (innkeeper) |
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| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
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