3.0 on August 28, 2016
The location was great! Because it was a Bed & Breakfast and previous experiences, I was expecting breakfast. Instead of breakfast we did receive vouchers to two locate restaurants for appetizers or drinks. It worked out well. Really enjoyed the porch and the comfortable bed.
5 on August 23, 2016
What can I say, just an AWESOME place, they are without a doubt one of the best experience's at an in EVER.....service,rooms,restaurant,a the most helpful staff, going back every chance we get, and we're bringing friends, PERFECT
5 on July 30, 2016
I love to stay at the Inn at Ion! It is affordable and feels like home! Everything is clean and fresh and I look forward to my next stay!
4.8 on July 28, 2016
Our room (#4) at the Inn at I’on was beautiful and romantic. The king-sized bed was very comfortable, the a/c worked great (nearly 100 during our visit, so it was not the time to try out the fireplace!), and everything was clean, neat & tidy. I loved the extra-long bathtub, too. The only downside was that the charming porch opened to a busy street, so there was noise while sitting out there; however, it was not a problem in the room itself. There was a dedicated parking spot for each of the rooms. Beaches, shopping & restaurants are very nearby, as is downtown Charleston. The rate was affordable, and I would definitely consider staying there again. Thumbs up!!
5 on July 28, 2016
This was the second time we stayed at the Inn at I'on. The rooms are very comfortable and the breakfasts are fantastic. The inn is close to Charleston, Sullivans Island, and the Isle of Palms, but when you don't feel like traveling, there is family pool, as well as an adult only pool that at your disposal. We also like the inn because it is off the beaten track, in a quiet community rather than on a main highway.
4.6 on July 27, 2016
The Inn was the perfect spot for us to stay will showing Charleston to our young friends from Belgium. Thank you for the hospitality!
5 on July 16, 2016
This is the second time we stayed at The Inn at I'On and both times we were very pleased with our room, with the friendliness of the staff, and with the ability to use the facilities in the clubhouse. We will return again on our next trip to the Charleston area.
4.8 on June 27, 2016
I travel to Charleston frequently for business trips. This is where I stay when it is available. Conveniently located, great price, and yummy breakfasts.
4.0 on June 26, 2016
The Inn at Ion was a cute and comfortable B&B that was a perfect stay for our honeymoon. The staff was friendly, the food was delicious, the rooms were spacious, and the location was excellent for traveling to and from Charleston.
5 on June 25, 2016
This is a place we will come back to for our visits to Charlston. Everything is just minutes away, beach and Downtown Charlston. The rooms are modern but have a cozy home feel. Went swimming at the pool house and enjoyed walks around the neighborhood. I have already recommended this bed and breakfast to my friends and co workers.
5 on June 25, 2016
Well priced and excellent location.
5 on June 19, 2016
My husband and I visit Charleston frequently, but want to spend more time in Mt. Pleasant. The Inn was the perfect place, situated in the beautiful Ion community, close to shopping, restaurants, the beach and downtown Charleston. The room was perfect for us, with two queen beds, a refrig. and plently of space. It was clean, service was excellent and breakfast a treat. We will be back, very soon. I highly recommend it to anyone who loves quaint and quality at the same time.
4.6 on June 16, 2016
Excellent stay! We will definitely be going back to stay here! Great location minutes from beaches, downtown, and local attractions. My only complaint is they syrup was served freezing cold which then made your waffles cold. Everything else was perfect.
4.8 on June 07, 2016
This is a beautiful and convenient location. The Inn is so charming and has all the feelings of staying in a very, very expensive accommodation but at a very affordable value. It is so very close to great restaurants, the beach, shopping and of course downtown Charleston. I can't say enough good things about this place, I am only sorry that I did not come sooner, but I shall be back many, many times in the future.
5 on June 04, 2016
Our room was tastefully decorated quiet and clean. The balcony was furnished with two large white rockers and a small table. We enjoyed the hanging baskets of red blooming Geraniums and the view of the tree shaded street below. Breakfast was served on time as we ordered from the menu the day before. The shrimp and grits were amazing. All portions were generous. All personnel were friendly and willing to share information about the Charleston area. My only complaint was that the light on the desk did not work and I had to sit on the bed to read and work on my computer.
5 on June 01, 2016
We stayed in room #6 which was beautiful. The food and staff were excellent
4.8 on May 28, 2016
The Inn is located in the beautiful I'on community in Mt. Pleasant, which is located across the river from Charleston. It is within walking distance of some very good restaurants (e.g., Langdon) and an easy ten minute drive from the heart of Charleston's restaurant district on Bay Street. The rooms are large and comfortable. Ours had a second story porch with rocking chairs perfect for relaxing. The breakfast, which is included, is generous and hearty. Every member of the staff we encountered was friendly and helpful. This inn is a great value. We come through Charleston frequently, and the Inn will be our headquarters going forward.
4.2 on May 01, 2016
The rooms are lovely and quiet and parking was easy but there is no comfortable lobby to meet other guests. Our welcome was not warm and there was no offer to assist with luggage. I also found it odd that a B&B would not serve breakfast or even provide written directions to a nearby restaurant for breakfast .
3.6 on April 17, 2016
The inn was beautiful and the rooms were cozy. It's worth the money.
4.2 on April 14, 2016
Our room was very nice. Bed comfortable and staff very friendly. Would stay here again.
3.6 on April 12, 2016
A perfect alternative to the more chaotic downtown Charleston yet only a few minutes away...quiet, lovely & peaceful small community near beaches, shops, all. Loved the little southern balcony porch off the bedroom. Only challenge can be thin walls so can hear neighboring room noise. But mgt has policy that supports guests respect peace & quiet. Worked overall. Will return!
5 on April 05, 2016
I need a clean, pathogen free room when I leave home, due to asthma and numerous allergies. This is one of the cleanest places I have stayed in and every breakfast is delicious. I am not particular and like most food, but it was great to have input each day. This is unusual in the places where I have stayed. I also have very precise tastes when I order eggs and they were always perfect, as were the grits. I will be using goat cheese due to my stay here. It is inspiring, not routine. The cleanliness rating above should go higher and I would pick this if I could. Valerie Hickey, Ohio
5 on March 28, 2016
I'm anxious to return to Charleston and stay at the Inn at I'On. Our room was beautifully decorated (we loved the high bed!) and the breakfast each morning was superb! Our room was very quiet and the kitchenette was a nice bonus. Very conveniently located and an excellent price. We will definitely return on our next trip to Charleston.
4.0 on March 28, 2016
Check in was easy. Check out was easy. Breakfasts were very very good. Elevator in place if needed.
3.2 on March 21, 2016
Onsite dining N/A, unless you include a neighborhood pub, which was good.
5 on March 14, 2016
Super job all the way around. Breakfast rocks - big variety, and you can bring a guest if you're one person in a double room. :) Highly recommend.
5 on March 08, 2016
From the time my husband and I got there everything was great. The rooms we're queen, the service was great, and this Sunday morning breakfast was better than expected. For what we paid this turned out to be an awesome value
5 on March 06, 2016
Spent 2 nights in a very tranquil, beautifully furnished room. Breakfast was sumptuous and plentiful. Staff was very helpful storing my melds hat had to be refrigerated and being there when o needed to retrieve them
4.8 on March 05, 2016
We stayed at the Inn at Ion for the second time (2014 and 2016). We plan to stay there on future trips. The room (Room 1) was very quiet. The furnishings are very nice. We used the fireplace in the morning since there was a chill in the air early in the morning. It warmed up the room quickly. It is enjoyable to sit out on the porch mid-morning and early evening. The breakfast is very good. Just be sure to know that a breakfast is not available on Mondays. We suggest walking over to the Coffee Connection (a five minute walk). The location of the Inn is perfect. A 10 minute ride is all it takes to get downtown. Our daughter lives over in West Ashley and it takes us 25 minutes to travel there. I would have given an outstanding rating for the room if the bed had been firmer. The middle of the mattress made it difficult to get out of easily.
4.6 on March 04, 2016
Clean room. Great location near Charleston and Isle of Palms. Quiet at night, slept well. Breakfast is good value for rate. Will stay again if back in the area.
4.8 on February 21, 2016
We loved the Inn at Ion. It was friendly, relaxing, and had very goop service. We certainly recommend it.
4.0 on February 19, 2016
Excellent Great staff thank you kim Fabulous location Hope to stay again Breakfast was excellent but no Monday service
4.8 on February 17, 2016
very nice rooms with fantastic bed. very quiet atmosphere.
5 on February 17, 2016
Fantastic Inn, we will be returning in the future!
4.4 on February 14, 2016
Enjoyed my stay at the Inn very much! Very cozy and inviting. I will be back !
5 on February 12, 2016
I have stayed at the Inn at Ion many times over the last several months for work. The Inn is perfectly situated between the beach and downtown with easy access to the interstate. It is an unbelievable value for money. The owners and staff are wonderful. The best B&B experience I have ever had! Recommend it to all my friends and family.
5 on February 03, 2016
We had a 3 night stay. Very comfortable and great value at rate we paid. Great breakfasts Only thing missing in room 6 is a chair to sit in. it has a day bed but I do not find them comfortable. thanks for a great relaxing weekend
4.0 on January 30, 2016
Enjoyed the stay, everything went well. Everything exceeded my expectations. Sights at Charleston a short drive away.
5 on January 23, 2016
My husband and I stayed here the night before our cruise to the Bahamas. The room was beautiful and relaxing. It was also quite large. The fireplace was perfect. I just loved the atmosphere here and the pub across the street was great too. I would definitely recommend this place. 11/10 :)
4.6 on January 17, 2016
Great place to visit, friendly, helpful staff! Only problem was inconsistent elevator.
4.6 on December 07, 2015
The Inn at Ion is a find. Folks are friendly, rooms are great. A nice little getaway even when traveling for business.
4.4 on November 28, 2015
Our first stay was very nice. We stayed in room 3 on the second floor that faced the street with a pleasant porch. Breakfast was excellent. Overall a great place to stay and we will be back.
4.4 on November 17, 2015
We have family living in I'On and the Inn is very convenient when visiting. The staff are very courteous and responsive. The Inn is small and charming. The cancellation policy is restrictive and needs to be in line with similiar Inns in Charleston.
4.4 on October 20, 2015
I have only stayed at a few Bed and Breakfast locations but The Inn at Ion exceeded my expectations. The staff was courteous and informative. From the front door through to the porch off of the room, this place was immaculate as far as cleanliness. My Mom was a domestic worker so I have always been particular about noticing these things. I also travel for a living so I stay in a lot of hotels. This was a wonderful place to stay and the bed very comfortable. When I originally read the reviews and customers made comments about the street noise I was a little worried but upon my stay I found it did not bother me at all. It is a great place to stay away from the hustle and bustle. To the staff, thank you for making my stay a great experience.
5 on October 13, 2015
We got there and the Inntaker was pleasant and she gave us our key right away. The room was lovely and spacious. Breakfast was awesome and service excellent.
5 on September 29, 2015
This place is truly the best kept secret in Charelston! I found it on line while researching places to stay for a September wedding. I just didn't want to stay at a chain hotel and found the Inn at I'on randomly and took a chance. I even talked another couple into taking a chance, too. Boy... am I ever glad we did. I will never forget this place, and neither will my friends. I can still taste Fernando's (their chef) breakfast shrimp and grits and his cherizo, pepper and egg wraps...mmmm. Mike and his staff provided friendly, curtious service. An evening glass of wine in the rocking chairs on our deck off our room.priceless. I could go on (and on) but I'll let you go make your reservation and find out for yourself! Ps the neighborhood is amazing...walk around shopping, and don't miss the Irish pub across the street and the Belgian Gelato place a couple of blocks away!! I
3.6 on September 18, 2015
I stayed here with a few friends and we all want to stay longer if we ever visit Charleston again! I wasn't sure what to expect with our room being on the third floor, but it was great! Key things I appreciated: Quiet neighborhood, easy to come & go, staff was very helpful & friendly, parking a breeze. They don't serve breakfast on Mondays, which we didn't mind since there's a great coffee shop within walking distance (Collective Coffee Co.)!
4.2 on September 07, 2015
My husband and I stayed at The Inn at Ion while we were helping our granddaughter move in to her dorm at The College of Charleston. We loved it!!!! After all the hustle and bustle of busy Charleston (which we loved) it was wonderful coming to The Inn for some peace and quititude!
3.4 on September 07, 2015
Nice B&B - the front desk clerk was wonderful. Breakfast was ok - service ok
5 on August 31, 2015
Staff was very accommodating to us even with two toddlers
4.6 on August 28, 2015
My third time staying at Inn at Ion. Cant wait to do it again!!!
5 on August 24, 2015
The Inn is lovely! The room we stayed was beautiful. It had a private a large bathroom with a very large tub. The room was in pristine and the beach themed decor instantly put you at ease. There's even an elevator for luggage and wheelchairs. The Inn also gives you a pass to the club across the street that has a 24hr gym, 3 pools and tennis courts! The breakfast was scrumptious! You placed your order the night before and came down the next morning and Sat at your personal table in the sun room. It was such a wonderful romantic stay that we can't wait to come back!
3.8 on August 20, 2015
I was less than happy with the traffic at street level and the pace of the location, I generally expected a more quiet and slower traffic at the doors and found it just to busy and noisy. room was very good and loved it ...but in a different location
So sorry you did not enjoy your stay.......there are all styles of Inns through out the country and there are great "quiet" country Inns even here in Charleston....The Inn at Ion is not that style Inn..we are located only a few minutes not only from downtown Charleston but from the beaches and all the great restaurants as well.....Most of guests enjoy the fact that we are so close and enjoy the hustle of a "City" Inn...they also enjoy having a great rate, fabulous room and membership to the exclusive Ion Tennis and Swim Club and they are only minutes from all Charleston has to offer..I would say for most this makes us a "GREAT" location...
3.4 on August 19, 2015
The Inn at Ion was comfortable and well appointed. The only problem we had was with noise. The walls are very thin and there is a lot of traffic on the road our room faced. Each room has a designated parking spot. Very nice and convenient. Also breakfast is $15 a person extra. The pool was just down the street at a country club and was wonderful.
Please be advised that breakfast is included FREE with you room (2 guests per room)....only when you have additional guests that are not staying at the Inn or you have more than 2 people staying in the room is there an additional $15.00 per person charge for breakfast...
5 on August 19, 2015
We always love staying at the Inn at Ion. Everyone is so friendly. The breakfast is very tasty and the rooms comfortable and very attractive. For the price and the location, you cannot beat it. I highly recommend staying there!
4.0 on August 17, 2015
Wonderful location. This is a favorite place for us to stay and relax. Rooms are well worth the price. Breakfast is wonderful, but miss the restaurant and bar that was there our last visit.
You will be happy to hear that we have new full service Italian restaurant called Fratellos opening at the Inn sometime in Jan 2016....of course we will still be serving our great southern breakfasts to our Inn guests...
4.0 on August 17, 2015
Visiting Charleston for a few days. The Inn at Ion provided a great quiet location for our family of 4. Close to beaches & a short drive to Charleston. Access to a pool was a bonus. The breakfast provided was delicious! We enjoyed placing our order the night before & having our breakfast ready for us. We would highly recommend staying here.
5 on August 15, 2015
Located across the bay in a quiet neighborhood of Mt. Pleasant, this is a wonderful relaxing place to stay within walking distance of a great restaurant, Langdon's, and easy driving distance of its sister restaurant, Opal, which is also outstanding. And there are lots of other great places to eat in Mt. Pleasant. The Club at Ion privilege is fantastic -- you won't find a better swimming pool anywhere.
4.6 on August 12, 2015
We made a last minute reservation at the Inn and were very happy with our stay. The room was fantastic (third floor of the inn) and it was great being so close to the beach and downtown Charleston. It was nice that breakfast was included, but I would say it was just ok (had the chicken and waffles). We will definitely stay again!
4.0 on June 08, 2015
Beautiful room in Jacob Bond house. Super clean, weak wireless, had to hotspot from my phone. Nice courtyard to sit and drink and ION is great setting for nightime walks. Obinions is a very cool pub on the square. Breakfast was consistently bad all three days. Obvious frozen waffles, biscuits, and sausage, and the eggs were cold and rubbery. Deep fried potatoes can't go wrong. Probably the worst biscuit I've ever had. Biscuits are easy, why not make fresh! Should have something like bagels and lox too. Great servers but food is poor. Each day we got something that was still frozen in the center. Man that runs/owns? place seems chilly and uncaring. All over good value and would return but probably skip the breakfast and instead get closeby Hardee's for the courtyard.
5 on May 27, 2015
Beautiful Inn, nice surroundings, delicious meals... But most of all GREAT people! Home... Away from home!!
3.6 on May 26, 2015
Upon arrival the employee at the front desk checked us in but didn't seem very knowledgeable about the area. He did offer us a brochure that he appeared to just discover behind the desk. Later as I came down the stairs I saw a map behind the desk that hadn't been offered to us, so I helped myself to one. The building appears new and clean. Once we got to the 3rd floor where our room was located, I noticed a strong smell. I later put two and two together and realized it's from the large wool rugs in the rooms. Wool emits a smell when wet, and the location is very humid. The room was spacious and clean. The vent in the restroom was broken, and I was told not to worry about it even though the paper you receive upon check in says if you do not turn the vent on during showers you risk setting of fire alarms...The vent was never fixed, and I was under the impression it has been broken for some time. Luckily the fire alarms were never set off. The shower was the biggest negative. The temperature would either be really cold or really hot no matter how I turned the handle, and the water pressure was poor. The best part of staying here was getting the delicious breakfasts. The bed was comfortable, but there were only 2 pillows. I would suggest providing 4-5.
4.8 on May 24, 2015
My wife and I went to charleston South Carolina area for the first time to celebrate our 21st wedding anniversary. We were not sure what to expect when booking a room at the Inn at I'on but we're were pleasantly surprised at everything we found. We hav already decided that we will be returning to stay here again
4.0 on May 23, 2015
The room and the breakfast were fantastic. Unfortunately the internet was not available in our room even though we were told it was working. There was no microwave or refrigerator in our room, and there was not always someone available to help. It was not a typical bed and breakfast, but the location was good for enjoying Mt. Pleasant and convenient for going into Chrleston.
4.6 on May 22, 2015
We had a family trip to Charleston and our experience with the Inn at Ion was overall great. The room was surprisingly spacious and clean. Surrounding area was nice and safe. We had no problem driving to downtown Charleston in a couple minutes, and the Inn was also minutes' drive to the murine museum. The only disappointment was that the wifi at Bond house was not working during our whole stay and the inn didn't further communicate with us after we report the problem to them.
4.0 on May 18, 2015
Our room was very private and very nice. The area was all newish construction including the bed and breakfast which we actually thought was nice. Good restaurants in very close walking distance. The breakfast was excellent. We will definitely think about going back!
4.8 on May 14, 2015
Our stay was great and this is our second experience at the Inn. The rooms are beautiful and very well kept. One small issue. There were several water bugs in the bathroom. I guess that happens in the South with the extreme humidity and heat.
5 on May 11, 2015
We loved this inn. So clean and full of character. Large room and spa-like bathroom. The only issue we had was running out of hot water in the morning while showering. This Inn is like home, but better! Super friendly and helpful staff. Breakfast was delicious, too. Nice area in a quaint upscale neighborhood. Just minutes away from downtown. Will definitely stay again on our next trip to Charleston.
5 on May 09, 2015
Loved our stay at the Inn at Ion. The room was unique/clean/comfortable. Breakfast was great and provided an opportunity to meet the other guests. Great location-beautiful area and good proximity to Charleston.
4.4 on May 06, 2015
The I'on was wonderful. I loved the rooms, very modern yet made me feel like I was totally away from the hustle and bustle of a big city. Wonderful time!
5 on April 29, 2015
My wife and I spent the night in room 6 and could not have been more satisfied. The room was immaculate and very well decorated and included a very spacious bathroom. The breakfast was one of the best I ever had. We are looking forward to our next visit.
4.6 on April 28, 2015
This is a perfect way to visit Charleston and Mt Pleasant. The Inn is just right by the bridge to Chsrleston and Old Mt Pleasant is close too . There are four rooms that open to a porch. Be sure to ask for one of them! We will stay there again!
4.4 on April 23, 2015
The only negative aspect of our stay was check-in. The young girl was not able to answer our questions, and did nothing to find the answers. But other than that our stay was wonderful. The room was beautiful, very comfortable, and super clean. Breakfasts were delicious, with an extensive menu to choose from. Housekeeping did a fine job. The room was a good value for the price and I would not hesitate to stay there again in the future.
3.6 on April 20, 2015
Our room was beautiful, but a chair would have been appreciated. Inadequate supply of hot water. Would have appreciated breakfast on Monday or reduced rate that day.
5 on April 13, 2015
We stayed in the Jacob House and loved it. The room was spacious and clean. We enjoyed breakfast each morning. This is our favorite place to stay in Mt. Pleasant and it's close to the beach and Charleston.
5 on April 12, 2015
I've named my review, The Hidden Gem, because The Inn at Ion is tucked away in a quaint pristine town call Ion. Everything about this B&B met my needs. I had a room on the third floor with an efficiency. Everything was so clean and neat, the breakfast was exactly what I ordered and delicious each morning, the staff was very friendly, and there was a wonderful fitness center guests had access to. I rate this B&B a solid 10. The next time I'm back in town, this is the only place I plan to stay.
4.4 on April 12, 2015
Looking for a nite's stay while attending the family circle tennis. The room was great and the checkin was easy. Took a water taxi to charleston which worked out really well. Great value for the money and a nice area. Would stay here again in a heartbeat.
4.8 on April 10, 2015
Highly recommend this little gem of a hotel !
5 on April 09, 2015
We stayed here as we took our daily trips into Charleston. The Inn at I'on was beautiful with great service and convenient breakfasts. Not a lot to do in the immediate area but it is only a drive over the bridge to get into Charleston.
4.4 on April 05, 2015
Do not pass up the opportunity to stay here. Compared to inns in Charleston, it is a much better value, and you do not give up anything except for proximity to downtown. The Ion area more than makes up for this, as there are walking trails and shops within easy walking distance. Public beaches are an easy 10-15 minute drive. Bed was comfortable, room was clean and attractive. Breakfast was good. Other than check-in and breakfast, there is not staff readily available, so this inn is for experienced, independent travelers who can take care of themselves. Overall, a very good inn!
3.6 on April 03, 2015
My boyfriend and I made a quick getaway to Charleston and stayed at the inn last night. The room was beautiful; spacious, wonderfully decorated, and clean. The bathroom was also spectacular with a large tub and modern style. The bed was so comfortable! Sadly what disappointed us was how loud people were and the slamming of the door constantly (between their room door and the hallway door.) I could hear conversations as they were quite loud. We went downstairs to inform someone but no one was there. I didn't see anyone but when we checked in and ate breakfast. Breakfast was also lackluster. The food was somewhat decent but service was quite unprofessional. The waitress was inappropriately dressed , gave our sides to someone else, and didn't come back and check with us. I felt the place was very classy but the waitress wearing sweatpants and a tshirt took away from the atmosphere, in my opinion. Our room was immaculate, but the noise and disappointing breakfast dampened the visit.
5 on March 29, 2015
My husband and I were on vacation for our one year wedding anniversary and our stay at the Inn at I'on was outstanding! We stayed in the Jacob Bond house and the room was absolutely beautiful and so clean! We loved the community and the hospitality. The breakfast was excellent every morning and we loved walking around town. We also really loved that the health club was available to us as an extra perk for staying at the Inn. I would HIGHLY recommend the Inn at I'on to anyone visiting Charleston/Mount Pleasant! We would also definitely come back and stay here again too!
5 on March 29, 2015
My husband and I stay at the Inn at least four times a year when visiting Charleston. For us, there isn't anywhere else to stay. From the moment we arrive, we feel as though we are home. Mike and his staff are incredibly accommodating, the rooms are beautifully decorated, the bed is amazingly comfortable and it makes our stay in Charleston just that much nicer. You won't find a better place to stay.
4.0 on March 24, 2015
This is our 2nd visit to the Inn. We were with our sixteen year old grandson this visit. Staff was friendly and helpful. Breakfast was just as ordered and we like the menu plan. We stayed in Room #5 and found it suitable for the three of us. The only need is for a comfortable chair for seating to read or relax or watch TV. The only option is either to view TV from the bed or the "day bed." A good comfortable chair would be an excellent addition to this room. Next time in Charleston we would stay at the Inn again.
Thanks for your suggestion in regards to additional seating in room 5....our rooms are designed for 2 guests per room however some such as room 5 have the ability to allow a 3rd guest if needed but on those occasions the room will become crowded....the brass twin day bed that was used by your third guest is usually used as a comfy sofa complete with several fluffy throw pillows to watch TV when there are only 2 guests in that room.....hope to see you soon
4.4 on March 21, 2015
We had an easy/ stress free quick overnight stay at the Inn. We received a phone call the day of our arrival to confirm our check in time. We were greeted and given our keys and inn information facts. The next morning we were served a delightful breakfast. Very laid back and relaxing experience.
3.2 on March 18, 2015
We enjoyed our stay at the Inn at I'ON. The rooms were lovely, the inn is tucked in a cute little town square of a newer intentional community setting.The lady who checked us in was friendly and helped us figure out parking in Charleston. Unfortunately there were a few things that made our stay a little less than we hoped. The elevator got stuck on our ride up to our 3rd floor room right after check-in. We ended up pressing the 'help' button which connected with the local 911... it eventually lowered on its own and opened up. Apparently this happens from time to time. I have several food allergies (gluten and dairy), which we noted both on the breakfast menu that we submitted the night before, and mentioned again to the waitress when we were seated. I still had to send my plate back to the kitchen, but the dish that came back was without allergens, but bland, overcooked and extra salty. Of course that is okay, however we have dined at other inns where the kitchen went above and beyond. We decided to eat out the rest of our trip, even though breakfast was included in our stay. (Hominy Grill is the place to go for brunch!!) Also, as other reviewers note- there is no common space in the inn- the entry is small and you go directly to your room. The very trendy coffee shop just across the street has great coffee but almost no indoor seating... We enjoyed our stay, it was reasonably priced, right across the bridge from downtown Charleston and, close to Sullivan Island as well as a whole foods, starbucks and Trader Joe's. The rooms were lovely and decently clean, the small staff was friendly enough- but we felt it lacked the heart that makes an inn an extra special place. When we return to Charleston we will probably stay elsewhere.
We apologize for the elevator mishap which happens occasionally as it does with all commercial elevators...as you noted the elevator has a fail safe system which returns within 3 minutes to the first floor and lets the passengers out....the repair service responded with in 90 minutes and had the elevator back in service..... Our menu has all the typical breakfast items of a standard breakfast menu and is full of gluten free and dairy free options for you to choose and build your own breakfast selections from and this has available to our allergy concerned guests for 6 years and this is the first complaint we have had about this.... Our Inn does not have an indoor common area as you noted but several of our rooms have great outdoor cover porches, we have a large covered porch that seats 16 ppl on the main floor, we have an additional 4 side walk café style umbrella tables that seat 20 ppl, the Jacob Bond House which is our 4 room carriage house has a lovely ornate southern courtyard/garden with stucco walls and wrought iron gates which seats an additional 16 ppl at Charleston wrought iron tables and chairs... We strive to keep our price points very affordable and offer well appointed and comfortable rooms within minutes of all the great Charleston sites. Our breakfast is always good and our service is always friendly. We could easily offer over the top gourmet breakfasts and increase staff ratio to attend to your every need 24/7 but that would require a substantial increase and rates and we have discovered that most of our guests appreciate the value....
5 on March 16, 2015
We stayed in 2 rooms due to scheduling. Both rooms were lovely. Our 1st room was on the 2nd floor which had a wonderfully large bathroom and a lovely balcony. We missed the balcony when we moved to the 3rd floor. The beds were big and cozy. We slept like babies. The staff moved our luggage from one room to the other for us while we were out. We had a choice of 8 or 10 breakfasts every morning. Cooked to order and fresh. Our rooms were clean and well supplied. Best of all, the staff was friendly, knowledgeable and helpful. We had a great stay and would highly recommend staying at the I'ON.
4.8 on March 15, 2015
Lovely, charming place. I would definitely stay there again. I wouldn't call it luxury, but it was quaint and homey. I was staying by myself, and I felt safe. It was also very roomy and clean. There are actually two buildings; one across the street from what you see pictured which is where I stayed. I had a little bit of trouble negotiating my luggage through the gate of the courtyard to get to the room. The breakfast was outstanding. The place was definitely worth the price.
4.2 on March 12, 2015
The room was furnished with lovely furniture, the kind that would be in an upscale, Architectural Digest home. The cost of such a room was half what we would have expected for such a beautifully appointed room. Bed was comfortable with plenty of pillows to choose from. The service was weak, though, due to understaffing. We were out of our room from 9am to 3:00pm and no maid service had come. Also, we had scheduled an 8:00am breakfast, and we're not served until 8:30. ( you fill out a menu sheet and give it to them the night before)
5 on March 09, 2015
A couple minutes off Rt. 17 in Mt. Pleasant, SC is the best "change of pace" place to spend the night. The Inn at Ion offers a quiet hideaway to escape normal hotel atmosphere. A few rooms offering a ton of space each.....more then you have at home....creates a pleasant get-a-way yet is just minutes from all the sites of Charleston, SC. Breakfast is a special time at the Inn at Ion. Order a truly fulfilling southern style breakfast that will carry you through the day. Promise you won't need lunch! It's the south so enjoy the low key, friendly atmosphere with people who care about making you happy and comfortable.
5 on March 09, 2015
Wonderful stay! I plan to repeat it soon! Rooms were very charming. Very nice part of town. Everything was clean and convenient. Breakfast was excellent!
4.8 on March 02, 2015
husband and I visited for a brief Valentine's Day get away. In exceeded our expectations . Staff was very friendly and the room was beautiful! Would love to visit again .
4.4 on February 26, 2015
Good value, right in the heart of Mt. Pleasant, convenient to Charleston.
3.6 on February 23, 2015
I was very impressed with the room. It was very clean and made you feel as though you were at home. Also, the cost was inexpensive. A rare combination.
5 on February 14, 2015
I recently stayed at the Inn. Everything was on point. Our room was perfect, the fireplace and rocking chair balcony were divine. Breakfast was so delicious. I'll definitely stay here when I'm in Charleston! I may just plan a trip to Charleston to stay there.
4.6 on February 08, 2015
It was like walking onto a movie set! The small town is very clean and inviting. Close to Charleston and a super place on the water to eat located at Shems Creek area. Breakfast menu to choose the night before has many options. Breakfast is served at the Inn. We stayed in room 9 across from the inn that was restored beautifully. The price was right and we would recommend this B&B inn. York, PA
3.8 on February 06, 2015
We love this Inn. Great atmosphere, old South Charm and lovely streets to walk. The breakfast is very good. Service is great. We would like the staff to clean the floors better. No one wants to walk on other peoples hairs and dirt. The only problem other than the floors we have had was on our last visit when someone pounded on all of the room doors for almost 2 hours in the middle of the night. We suspect it was a drunk customer who could not remember his room number. We will be returning.
2.8 on February 04, 2015
Not a bad stay. Floor was tile so a bit cold. You could hear people walking in room above us. My credit card was charged 12 days before our stay. I was surprised about that. Typically I expect the charge to post on my card the day of departure.
As with most bed and breakfast inns we do charge a deposit at the time you book your reservation. That deposit is normally 50% unless as in your case where you only booked for one night then the deposit is the full amount of your stay......rooms 8 and 9 are the only rooms that have tile floors however there is also a very plush 9ft by 12ft oriental rug in those rooms as well. The other 9 rooms all have rustic oak hardwood floors and 9ft by 12ft plush oriental rugs.....
4.4 on January 30, 2015
Everything was great a the Inn.....except the noise from other rooms and the hallway.
Thank you for your feedback about your stay...We are a small Inn so the rooms are close together but because all our interior walls have 6 inches of spray foam insulation we very seldom get noise complaints...it "sounds" to me that you may have had a guest in an adjacent room that was being excessively loud and they disrupted your stay...this does not happen very often but if and when it does our staff or myself are available at any time to speak to that guest/room to quiet them down....we even go a step further with our guest check in paperwork that all guests sign at check in which states "any noise or behavior that is disruptive to other guests will result in a damage fee of $250.00 or the total cost of any rooms that choose to depart due to that disruptive noise or behavior"...We take this issue very seriously and as such have very few situations like you experienced....I am sure had we been informed about the noise we could have handled it to your satisfaction... Thank You Mike Russo
4.8 on January 06, 2015
Ion is a superb luxury Inn, both comfortable and welcoming. We have stayed 6 times at different periods of the year. For longer durations while in Charleston and also just for a night when driving from our home in Connecticut to Florida. Fantastic value for money and a superb location.......
4.8 on January 03, 2015
My fiance and I stayed at The Inn at Ion as it was close to Charleston, looked gorgeous, updated and clean and was a great value - all of these reasons were 100% verified upon our visit. We would most definitely stay here again and recommend it to anyone. A hidden gem!
5 on December 29, 2014
We stayed at i'on for a little weekend getaway and it was fantastic. The room was gorgeous and the bed was so comfortable we wanted to just snuggle up in it for the whole weekend. We will definitely be back for sure!
4.6 on December 18, 2014
On our first trip we were only booked for one night, however after checking in to this lovely Inn, we already wished we had booked another night! The room was beautiful and spotless! The king size bed was very comfortable and the fireplace made it even more romantic! The bathroom was spacious and clean and the tub was oversized and so great for a relaxing bath! The porch with rocking chairs topped off this lovely space. The breakfast was wonderfully prepared! We have already booked our next trip for my partner's birthday next month! I have a feeling this will be our new place to stay when visiting Charleston area!
4.2 on December 17, 2014
Wife and I returned to the Inn at Ion for our third year in a row. There is no where else we would go. Our room is #11 at Jacob Bond House. Would/have suggested to others that they make plans to stay there when they visit Charleston.
4.6 on December 12, 2014
We stayed at the Inn for a long weekend and had a wonderful experience. Across the board, all of the staff were very friendly, welcoming, and helpful. Dining is limited to breakfast only, but breakfast was spectacular. Our room was very clean, the bed quite comfortable, and despite the cold weather, it was nice to be able to go out on the covered porch overlooking the main street. The neighborhood is very pedestrian friendly & safe for runners / walkers, and the location is centrally located for access to Mt. Pleasant, Sullivan's Island, & Downtown. If you plan to spend the majority of your time in Downtown Charleston, there are likely more convenient locations right downtown, but for us, the location was great. My only suggestion is that it would be nice to have a chair or loveseat in the room to sit on so that we wouldn't be limited to a desk chair or the bed, but this is a minor complaint in the big picture of our stay.
4.6 on December 11, 2014
2 night stay in early December. Stayed in room 9 which is across the street from the main Inn. Very spacious room. It dawned on me that this must double as a meeting room as the TV is a decent distance from the bed & there's an exit sign inside the room that illuminates in red when the lights are off. This didn't bother us though. We love this neighborhood & it's an excellent location. The breakfast was really good, fresh cooked to your order & a great selection to choose from on the menu. Our server was attentive, please be sure to tip accordingly even though the breakfast is included in your room rate. By far a better value than the usual Hampton Inn that we stay at This will be our home away from home anytime we're in the area.
5 on December 08, 2014
Our son's wedding was in Charleston and all aspects of this event were downtown except the rehearsal dinner for 120 people. We reserved the Creek Club for this special night. ( an absolute perfect choice! ). With so much to do we were decided to get 5 rooms at the Inn for our family and guests. The location was perfect! Only a few minutes from the Creek Club and blocks from all the shopping you might need. This quaint area was beautiful. The Inn it self made the weekend so much more comfortable. The rooms were spacious and nicely decorated but had all the modern amenities you need. Breakfast served everyday was excellent. I have no hesitation to recommend this hotel to anyone. I'm trying to think of a new reason for a weekend away just to stay here again!
4.2 on December 03, 2014
Wonderful stay. Beautiful inn and amenities including the gym and tennis!
4.4 on December 03, 2014
Ignore the crabby reviewers -- this is a lovely property with private rooms and baths and friendly, helpful staff in a pretty suburb minutes from downtown Charleston. This is more like an inn than a B&B -- rooms have private baths, guests come and go as they please, diners sit separately during breakfast. I loved the privacy. The two women who staff the front desk are incredibly helpful. My daughter was under-the-weather during a portion of our stay, and they recommended a pharmacy, pediatrician, etc. Beach club is a few blocks away and more like a community pool than a private club, but nice enough. A good restaurant and coffee shop are in a nearby shopping plaza. This is a city suburb, so lots of highway traffic, but the inn is located in a nice, quiet enclave. Great place to stay if you don't mind a little driving to get to sights and beaches!
4.2 on November 26, 2014
Very impressed with the room and bathroom. Everything was very clean and extremely relaxing. A beautiful inn in a beautiful community.
3.4 on November 17, 2014
Charming location in Mount Pleasant
3.4 on November 14, 2014
Nice Inn in a planned community that seems older than it is. Beautiful rooms and porches, but wished there was a common room to hang out with traveling companions (rooms were too small and too cold for porches!) A few small things were overlooked: tea bags as well as coffee in the rooms, a list of breakfast places for Monday mornings when it's not provided. An enhancement to this situation would be to offer a self-service breakfast bar of granola/ fruit/ beverages on Mondays - all these are on the menu and would have been greatly appreciated!
4.4 on November 03, 2014
We loved this Inn, the service at check in was great, the room was amazing, the breakfast was awesome, however the service at breakfast and check out were the best but over all we loved it!
4.6 on October 20, 2014
Inn at I'on totally exceeded our expectations in quality, comfort and value!! Staff was extremely courteous. Will definitely stay again and for longer! John Mobley Indianapolis
3.8 on October 17, 2014
Nice place to stay for a couple. Set in an upscale large neighborhood, very easy to reach downtown from there. The best part was the very large room and porch.
4.6 on October 16, 2014
Stay here every year and love it! I'on is a lovely neighborhood. Quiet and comfortable. Close to everything in Charleston.
5 on October 16, 2014
We're flying down from Connecticut on a regular basis to visit our new granddaughter, Masie. The Inn at Ion is perfectly located to accommodate our visits. We have found no other arrangements to compete. The service is friendly and helpful, the complimentary breakfast delicious and overall ambiance delightful. We'll be back again and again!
4.8 on October 16, 2014
After trying to find a decent hotel in Charleston for less than $450 a night, we found Inn on I'On. And what a find it was! After a little initial frustration with the check-in time, everything was great! (If you need to check in later than 9pm, be sure to give them plenty of advance notice; we had to miss dinner reservations with friends in order to get to the Inn before check-in time closed. They were inflexible on this even with four hours notice.) We stayed in The Jacob Bond House, room 11. It was large, very clean, and the bed was fantastic! Our room looked out into a cute little courtyard. The Inn was very quiet and cozy. The staff was very friendly and courteous. The location of the Inn is great-close to downtown, and accessible to everything, yet tucked away far enough to be nice and quiet and relaxing. We will definitely be staying at The Inn, again.
4.0 on October 09, 2014
Comfortable, clean, convenient. 15 minutes from downtown, almost the same to Isle of Palms. Ion is a planned community, but has small-town personality. Great coffee shop across the street, good Irish bar next door.
4.4 on October 08, 2014
The Inn at the Ion is a great place with a very nice location. We stayed for about a week and had easy access to many of the great Charleston tourist destinations and wonderful restaurants. The breakfasts at the Inn left a little something to be desired, but overall a great stay and would highly recommend!
5 on October 04, 2014
Loved the room and the breakfasts were awesome
4.0 on September 29, 2014
This inn was constructed just a few years ago, but the use of hardwoods for floors and details, the size of our room, the furniture (no press board!) and lighting made it feel like an authentic building with all the modern amenities. We are not connoisseurs of old properties, but it had a really great feeling, and I would recommend it again.
5 on September 25, 2014
I loved the Inn at I'On. My room was so beautiful, smelled good, and was very clean! I wanted for nothing. Perfect place to spend my Anniversary! The food was awesome and prompt every morning...and tasted wonderful. I really have no complaints except that my toilet seat was a little loose, so I felt like I was gonna fall off every time I used the bathroom, hahaha. But I just took it in stride. The bath was huge with a lovely rain shower head, water was hot, towels were plentiful, extra blanket in the armoire, Room was nice and cool, and the plantation shutters were beautiful. I really just loved it. Two thumbs up guys!! Keep up the good work!
4.0 on September 25, 2014
Great food and people. But the room I was in Bond room number 8 was on the ground floor of a strip mall with multiple windows affronting the strip mall. This made it loud and bright for most of my stay. The room was also located a block away from the "dining area" which was somewhat inconvienent.
Thanks for you input and we are certainly thrilled you enjoyed our food and staff...Like most Bed and Breakfast Inns we have multiple rooms (11 rooms)and they are all different...The room you stayed in room 8 is not our best but still a very nice room it is however our least expensive room..That is the only room that fronts the street and all the other rooms at the Jacob Bond House are our best rooms...It is located directly across the small common green space of Ion square from the main Inn...about 50 yards ...for you golfers about a half sandwedge away....
3.2 on September 16, 2014
This was our first time staying at a bed and breakfast. The room was lovely, spacious, and cozy. The bathroom was large and the shower was wonderful. It's location was nice and close to everything. The breakfast was good, but not great. I would stay there again.
4.0 on September 16, 2014
Stayed at The Inn at Ion for 4 nights last week. Had a delightful stay. The location is in the quiet development of I'ON in Mt Pleasant, a quick 10 minute drive to Charleston. Room was very nice. The restaurant is closed except for breakfast, but the breakfast is outstanding. I took advantage of the Ion Club which has a pool, tennis courts, and a very nice workout facility. We didn't have any service needs, but the front desk is only open after 3:00. But, the manager is only a phone call away. If you are looking for a quiet, comfortable stay with a great breakfast, The Inn ant I'ON is a great place.
4.2 on September 13, 2014
Beautiful room, great service and amazing breakfast.
3.4 on September 11, 2014
It was my first time at the Inn. We will be back. My son lives in Mt. Pleasant - Braemore. His house was full so stayed at inn. Was within walking distance and made it all easy. Room was very comfortable.
5 on September 11, 2014
My girlfriend and I chose Inn at Ion when visiting Charleston SC because it seemed convenient & afdordable. I have to tell you it really exceeded our expectations in every way! First off when we arrived in our room that was across from the inn at the Bond House we were very impressed. My girlfriend immediately went to the bathroom to the big bear tub! I was impressed by the size of the room and the gorgeous but non working fireplace that I had brought candles to fill with and that worked fine! Has a wonderful garden patio to hang out in and have wine. Which is another thing I wanted to mention is Whole Foods is right around the corner. Yep another A+ The next thing i would like to mention is the wonderful breakfasts that are served at union hall the in house restaurant. The food is gorgeous & so is the coffee. Speaking of coffee let me tell you there are 2 amazing coffee shops in walkin distance from the inn. One is Grind & Sqeeze which is a coffee/juice/wine bar that has the best latte ever and comfy chairs and couches to sit outside and relax. The other is the uber cool coffee scientists down the street at collective coffee co. Amazing! So let's get back to our vacation and having Charleston at our fingertips because it's such a convenient drive. Basically to come out if the adorable little neighborhood that the in is set in. Like a movie set actually. You get on the road drive over that beautiful bridge and it's basically first exit off. So it was almost as if we were right there but also having a quiter and more peaceful place to go home to. Yes after a day or so it felt to us like home. I'm not getting paid or forced to do some amazing review but I honostly & truly loved that we made the choice to stay at Inn at Ion for our romantic Charleston getaway! We stayed 4 nights and truly didn't want to leave and it was affordable,convenient & exceeded our expectations in every way!!!!
4.8 on September 07, 2014
My husband and I booked The Ion Inn to enjoy a nice relaxing weekend away from our 2 year old twin boys, and the Ion Inn was the perfect place to do this. We absolutely loved it! The rooms were fabulous, the breakfast was delicious, and the service was great. It was also quiet so we got a wonderful nights sleep. We loved the community it is located in and took advantage of the pool at the Ion Club. We also enjoyed walking around enjoying the beautiful scenery. The location is great too. We like to enjoy Sullivan's Island as well as dinner downtown so staying in between is a great way to do it. You also can't beat the value of this inn. We've stayed many places downtown including a bed and breakfast or 2 and this by far outweighs our experiences there for half the price. I highly recommend booking a reservation at the Inn at Ion. You won't be disappointed.
4.4 on September 01, 2014
The Inn at I'on was a wonderful place to stay just outside Charleston. Great location in a nice community. Right across the street from a great pub with good food and service. The breakfast at the Inn each morning was delicious, the room (room 1 is where we stayed) was clean, had modern furniture with a feel of exactly what you want a BnB to be and the rec facilities down the street were a great plus. Well worth the price! Definitely want to return with some other friends and make a fun couples weekend staying at the Inn at I'on again.
3.4 on August 21, 2014
The room was outstanding! The morning breakfast hours are a little tight, I'd prefer to have breakfast start at 7am. Also, getting in contact with the front desk is difficult. However, our stay was great and breakfast far exceeded my expectations.
3.0 on August 17, 2014
Attractive clean comfortable room. Would recommend to others. Breakfast services average.
4.6 on August 14, 2014
I stayed at the Inn for only one night and there was no breakfast served on Monday mornings, so I am unable to review the dining. However, the Inn and my room, in particular, were absolutely lovely. No hokey B&B decor. Beautiful designs, bed linens and a superbly outfitted bathroom. I cannot wait to return!
4.6 on August 01, 2014
Great stay. Nothing like being in town on business and staying at a location that feels like a 5 star resort.
4.6 on July 18, 2014
Our favorite place to stay
3.0 on July 18, 2014
We staid at this B&B for 3 nights and we had a good experience. The breakfast was nice but the choices were limited.
Thank you for your input...We are a small Inn who serves breakfast only to the guests of our 11 rooms...We offer a breakfast daily that includes Cooked to order omelettes, eggs scrambled, fried, poached or over easy, orange infused french toast, Belgium waffles, breakfast burritos, breakfast sandwiches, Fried Chicken and Waffles, Shrimp and Grits, Oatmeal, Granola,Breakfast Bowls with homefries,eggs, cheese sausage and country ham, Fresh Fruit and yogurt bowls...all this is available on a daily basis....We feel this is a very varied breakfast menu for a small Inn however we always remain open to new menu suggestions....
1.4 on July 16, 2014
Our stay at the Inn at Ion was disappointing on several levels. While the room itself was very comfortable, the fan in the bathroom was completely inadequate. Because of this, everything IN the bathroom became covered in heavy condensation after one shower of average length.. The shower itself was very nice though. Also, there was old coffee in our pot. We purposefully left our "Do Not Disturb" sign outside our door, so were quite dismayed to return and find the room had been straightened, and the bed made! "Do Not Disturb" should NEVER be violated by the staff unless there is an emergency! Because of this, we felt our privacy was violated. The breakfast was good, except for the seasonal fruit which had obviously sat too long and was becoming fermented! And lastly, as we were departing, the man at the desk barely acknowledged us, and didn't seem to care if we ever came back. This by the apparent proprietor of the establishment! So all in all, we were not left with a favorable impression, the desire to repeat the experience, or that we were viewed as valued customers. While the fan, food and lack of friendliness were disappointing, the fact that our room was attended to even though the "Do Not Disturb" sign was clearly in view was very unsettling and inexcusable. One should never have to be concerned about their privacy being violated in such a place.
5 on July 13, 2014
My husband and I have been staying in bed and breakfasts and inns for almost 36 years. The Inn at Ion was one of the most beautiful and most immaculate inns we ever had the pleasure to visit. Additionally, the staff could not have been nicer. We loved everything about our stay, from the rooms, the excellent breakfasts, the staff, and the great advise on restaurants and places to visit in the area. We would highly recommend this inn to anyone, even the most particular travelers.
4.0 on July 10, 2014
This Inn was in a very nice neighborhood and in a great location for our visit to Charleston. The room was nicely decorated and the bathroom was a good size. The breakfast was adequate.
4.4 on June 30, 2014
Room was large, felt very spacious, and was very clean. The inn was a short drive away from downtown Charleston, but far enough out of the way that it was quiet and not over-populated with tourists. Loved the older feel of the place, but since it was recently built, I appreciated the up-to-date plumbing and electricity! Will surely stay here again the next time I visit. DID NOT DINE AT THE INN; COULD NOT FAIRLY RATE.
3.8 on June 25, 2014
For a last minute decision to travel, a friend recommended this Bed and Breakfast. The Inn at I'on did not disappoint. The room was very cute and exactly what it looked like on line. Not much interaction with the staff, but that's ok, because we weren't visiting the staff but the beach and downtown Charleston. Definitely will be back to The Inn at I'on for our next visit!
4.2 on June 19, 2014
This has to be one of the quietest places we have ever stayed The beds were very comfortable. The room had two beds, but only one chair for additional seating. The breakfast on Sunday was delicious, just wished they had also served breakfast on Monday. We thoroughly enjoyed our stay and hope to return some day.
3.8 on June 19, 2014
This B&B is in a great location! It's in a beautifully landscaped community with a pool & tennis club down the street. We came for a wedding and were only minutes from the events & the beach. I enjoyed our stay, the breakfast was nice and the staff was cordial.
4.8 on June 08, 2014
We had a great stay at the inn. Everyone was super friendly and it was a fantastic stop on our honeymoon.
5 on June 07, 2014
we loved the outstanding advice on where to eat in charlestown and the surrounding area
5 on June 06, 2014
Wonderful and relaxing stay. We enjoyed sitting out on balcony in their rockers! Breakfasts were very good and servers very nice! Great and enjoyable stay for 3 nights!
3.6 on June 03, 2014
Was very pleased with the entire stay. Would definitely stay again and definitely recommend to others looking for bed and breakfast to stay at.
4.4 on May 09, 2014
I never expected to cross the river on the big bridge from Charleston to find a little bit of France. As soon as we turned off the main road in Mt Pleasant to look for our inn I was pleasantly surprised by the charm. There is a village square on which the inn and it's annex sit that felt very European. Our room was in the annex and was one of the most well-appointed hotel rooms I've ever been in. Everything about it was beautifully done with exquisite attention to detail. Each morning we crossed the square to a delicious breakfast graciously served in the elegant sunroom at the inn. This was the perfect place to plan our day and meet with other travelers comparing notes on the best things to do. There's a fun bar and grill on the square where we had great cheeseburgers one night and a wonderful deli where you can grab a delicious picnic lunch or a bottle of wine and snacks for your room. Walking beyond the inn through the neighborhood you'll pass gorgeous homes a/la Charleston. One woman I met on the square told me people move to I'on because it reminds them of what Charleston used to be. On your walk you might come upon the town rookery with a quiet nature trail around a large pond you can view from two lookout towers. The Inn at I'on was the perfect place to return to after a busy day in Charleston. I highly recommend this charming retreat.
3.8 on May 09, 2014
We liked our room. We slept well. The location is just right for visiting Charleston and the Isle of Palms.
4.4 on May 08, 2014
The food served for breakfast was fantastic and better than any breakfast I've had at many brunch spots. The room was spacious and cutely decorated, though the bed could have been a little more comfortable. There is a beautiful courtyard right outside the James Bond house rooms, which was so nice to sit in, with the sun and flowers all around. We really enjoyed our stay, and would recommend this b&b for other visits!
5 on May 03, 2014
We spent our wedding anniversary at The Inn at Ion we could not have had a better experience. The location was very quite and peaceful and we especially enjoyed sitting on the porch in the rocking chairs. The accommodations were very nice and comfortable. The breakfast was very good and the staff was great. The decor fit the Old Charleston era a very romantic atmosphere. I would recommend this B&B to anyone visiting the Charleston area close to downtown, but away from all the tourist congestion. We will plan on staying there again.
3.8 on April 28, 2014
Ten minutes to downtown, fifteen to the beach - what's not to like. Beautifully appointed rooms and convenient to so much that Charleston has to offer. This wasn't my first stay and I look forward to more. Bob - Jacksonville, Florida
4.4 on April 06, 2014
My husband and I stayed to tour Charleston after a family wedding. The Inn was beautifully decorated, clean, and just a short drive to everywhere we wanted to visit; the beach, downtown Charleston, etc. There are things to do within walking distance too. All in all, a great experience. Hope to return.
5 on March 27, 2014
We stayed at the Inn with two other couples in November of 2012 and would gladly go back. We could visit with each other on the private patios and have a cocktail. The staff was tremendous as was the dining at Carter's Kitchen. We would gladly visit again.
3.8 on February 19, 2014
My husband and I continue to enjoy the Inn at I'on. However the owner or manager is exceedingly unpleasant. He hardly speaks and has a permanent scowl. Needs an attitude adjustment.
5 on August 01, 2013
My husband and I stayed here for our honeymoon and had a great experience! The customer service was impeccable, the food was delicious, it's reasonably priced, and it is conveniently located minutes away from downtown Charleston and the beach. Since then, we have recommended it to 4 other couples who have stayed there and had a wonderful experience as well!
5 on July 01, 2013
My husband and I stayed a week at the Inn at I'on and it was amazing! Paul and Mike were wonderful hosts and their staff is amazing. Special shout outs to Tyra who was amazingly sweet and servant hearted. Her smile brightened our days! KJ was wonderful also. We will definitely be back! It is a hidden gem!
5 on May 03, 2013
We were here for our 32nd anniversary. Our room was wonderful...beautiful furnishings, lovely breakfast and relaxing in the rockers on the balcony. We had a great visit to Charleston and the area!
5 on January 20, 2013
We loved our stay at the Ion. Great room with comfortable home feeling. Plenty of space from other guest. Big beds, nice porch, awesome jet tub, great food. Mt. Pleasant is a great area, just being a few minutes from downtown Charleston. We loved staying here and have recommended this place to two other honeymooners.
5 on October 03, 2012
Stayed here for the first time in August2012. I am counting the days til we can make a return trip. Everything and everyone was just great. The rooms are beautiful and well furnished. The restaurant exceeded our expectations too. The waitstaff goes above and beyond. Thanks for a lovely visit. Keep up the great work!
5 on July 08, 2012
My daughter and I stayed in Room 7 a couple of weeks ago (June 2012) and the room was so clean. As clean as hotels in which I have stayed in Switzerland and Stockholm, which is saying a LOT! It felt like staying in someone's home rather than a hotel. It was very quiet and I plan on using a lot of their design ideas in building my new home. The value was fabulous in that we received a full breakfast each day and it was the best breakfast I have ever eaten. The cappucinnos were to die for. And the second night, we received a complimentary dessert of the chocolate pudding direct from the chef which we were able to take to our room. We also had dinner there as well the second night and they knew we were in a hurry to make our sailing trip and the food came right away. Despite the white table cloth type of restaurant it is, it felt so comfortable and they even fixed what my daughter wanted for dinner even though it was not on the menu. My daughter is 6 and she raved about the great time we had there. Whenever we go back to Charleston we will always stay there, without a doubt. Fabulous, fabulous hotel.
5 on July 03, 2012
The Inn has become our home away from home. Me and my wife live in Charlotte and find ourselves staying at the inn whenever we need a weekend away. The hospitality and overall atmosphere defines Charleston. A short cab will get you to the center city, but theres is more than enough within walking distance to keep you busy if you just want to lay low. Thanks for all you do!! Justin & Kim
5 on June 30, 2012
I always rely on reviews for my decisions on whether to use that service or place. I chose the Inn at Ion for all the good reviews and people were so on target with the reviews. It was our 31st anniversary and I wanted some place close to downtown Charleston and Patriots Pointe. I always have concerns for cleanliness and service. I had never stayed at a Bed and Breakfast before but many of my friends have recommended them. We have always been a hotel type. We were pleasantly surprise by how friendly the staff was! We were a little concern with pricing when looking for a place and this price was within our price range however when we arrived they had upgraded our room since I had put in my request that we were celebrating our anniversary and Mike Russo (Owner) did this with no additional charge. Wow! I could not believe they took it upon themselves to treat us like family. The first night we were there, was our anniversary night and we decide to give their restaurant a try since they had a renown chef who had been on Iron Chef. The food was fabulous and the wait staff was great. When I told our waitress that we were celebrating out anniversary, she brought us 2 glasses of Champagne as a surprise! The rooms were very clean and the furniture was like being at home. We had one small issue that was resolved within 2 mins after we got there. So they were quick to satisfy us. This place is in a cosy area away from the downtown chaos but close enough for all our activities. Downtown Charleston Market was only a 15 min drive and The dinner boat cruise at Patriot Pointe was only a 5 min drive. We enjoyed our stay so much that there is no doubt this will be our place to stay in the future. We highly recommend this to all our friends and family! Defiantly a 5 star place to stay!
5 on May 25, 2012
My husband and I stayed here for our anniversary and we absolutely loved it! The area is very quaint and beautiful. Everyone at the inn was extremely welcoming. Especially Kristi and Fernando who greeted us in the morning for breakfast. The room was a great size, and the breakfast was delicious! My husband claims that his waffle was the best he's ever had, and I had a very filling and tasty omelette. It was a great start to our day. The location was perfect for us considering we were only staying one night we needed something affordable (which was unlikely in downtown charleston). We were able to make it to isle of palms in about 10 minutes to walk along the beach. And had dinner in charleston that night. We'd highly recommend the inn to anyone seeking a cozy getaway.
5 on May 14, 2012
Staff and owners went out of their way to make sure our visit and wedding anniversary was the best and memorable. we came into town early and they worked us into another room for the night. We highly recommend the inn!
5 on March 21, 2012
We got married at the Creek Club at I'On, stayed at the Inn at I'On, and their restaurant catered our wedding. Everything was FABULOUS!! The staff is so friendly and helpful. The rooms are clean, comfortable and beautiful. The food was amazing! Our wedding guests were raving about the food. We loved everything so much we bought ourselves a gift card to return again. We can't say enough wonderful things about the staff, the Inn, the Creek Club and the food at Carter's Kitchen. Highly, highly recommend everything!
5 on February 07, 2012
We just returned from a wonderful visit staying in The Inn at Ion. Our room was beautifully appointed..the staff could not have been more accommodating. Mike , the Owner/Manager, took time away from his busy schedule of renovations on his restaurant, to write down instructions on how to get to different places that we were going to visit. We want to express to Mike our sincere comments on our gracious and pleasant stay while we were there for our two nights of our vacation get away..Thank you so much..Because of the renovations of the restaurant, we were unable to get breakfast, but were compensated for that loss..The next time, we visit Mt. Pleasant, we will certainly stay with you. Signed : Your Fripp Visitors
1.8 on December 12, 2011
We arrived at The Inn at Ion at 2:45pm after a 4 hour drive. When we entered the Inn there was a man standing in the doorway with a clipboard with his glasses down on his nose. He did not even look up to say, "hi". I told him that we were checking in. He looked up from his clip board and then to his watch and said "Check in is not until 3pm, you are early! Let me see if the room is finished!" He did not even look at us. I was stunned at how impersonal he was. We have been to many B&B's and have always been welcomed like we were one of the family. Well not here! We entered Room #4 and it was clean, not spotless, I could tell a few things were not cleaned..the mirror in the corner had a dust on it and the coffee pot was not up to my expectation of cleanliness. The room was beautiful and we were so excited about having a lovely few evenings enjoying the fireplace. In fact, I booked Room #4 because it had a working fireplace. (Xtra Money) We unpacked & flipped the switch to the fireplace and it did not work. We told the guy at the desk that the fireplace was not working on Friday and the next morning we told our waitress, Kristie, about the fireplace too and they both said they will tell Mike. To make a long story short we had no fireplace the entire stay and they didn't offer anything until Friday morning when Kristie asked us if we wanted to switch rooms. We were leaving Saturday and did not want to move our things as we were going out. Mike Russo never came up to us once during our stay and apology or even acknowledge us. In fact my husband said hi to him on Friday night and he just grunted and stared at his computer. What a great Host!!! NOT!! Another disappointment was the mattress in our room. It was very uncomfortable and we sunk in the middle of the bed. We didn't sleep very well. I would not recommend staying here until the Innkeeper, Mike Russo, takes a training course in guest relations!!!
5 on November 15, 2011
The Inn was found for the weekend we needed after much searching OHHHHH what a gem! The rooms were more that we expected and the service was great. The staff enjoys their jubs and made all of us feel like family. They went far and above in helping us enjoy our stay in the Charleston area. We will stay there the next time we are in the area
5 on November 06, 2011
We were recommended Inn at Ion by friends. It was to die for! Half the price, beautiful area, use of pool & gym, restaurant was fantastic! We will be back for a cruise and will recommend it to everyone!
5 on October 24, 2011
After staying at the downtown hotels in Charleston, I thought I would try the ION after sourcing on the internet. WHAT A WONDERFUL EXPERIENCE. NOT ONLY WAS THE SETTING VERY COMFORTABLE AND RELAXING, THE SERVICE WAS IMPECCABLE, COURTEOUS AND ENGAGING. WILL DEFINITLY STAY AGAIN.
5 on September 29, 2011
This Inn is amazing. The rooms are gorgeous, and the balconies are DARLING. The restaurant is truly a gem. We ate there the first night after a day of travelling. It was so good that we returned the second night instead of venturing back into Charleston proper for dinner. The menu is incredible, and the price is VERY reasonable for both the quantity and quality of food. You'd expect food and service of this caliber at a MUCH higher price point. Both servers that we had (on the two nights) were among the best we've ever had. They were so friendly and interesting - I don't think we've ever enjoyed talking with our servers so much at a meal. And if that sounds weird, that's part of the charm here: it's such a quaint, friendly place that all of the staff makes you feel like old friends. This place would be worth the trip just for the room OR for the dining alone, but putting them together....WOW. I don't think you'll find a better value for this kind of experience. It goes without saying that the entire village at I'on is darling. If you stay at I'On, make sure you visit the other shops and the chocolatier (!). The shopkeepers are all really friendly people. This whole experience was divine!!
4.8 on August 29, 2011
I recently stayed in the GEORGEOUS room 4, and absolutely loved every minute of it! My room was extremely clean, and comfortable. Outside of the room, was a private deck where I sat in my own Charlestonian rocking chair, with lush plants, sipping my coffee in the mornings, and wine in the evening. Breakfast is OUT OF THIS world...honestly, it's included in the price of the room, and you can order an array of different yummy breakfast items. Fernando and Kristy were so gracious that I felt right at home. I wouldn't pass up the Shrimp and grits, or the French toast!! I'on is a wonderful place to stay in Mount Pleasant. Within walking distance to grocery, and little shops. Minutes from downtown, or the beach.....I couldn't have asked for a better Vacation!
4.2 on August 18, 2011
Great place to retreat. Comfy, quiet with definite Charlestown style. Easy to get to downtown Charleston or the beach, but much quieter. Big plus (in my mind) is that it is located within a block of a great chocolatier (Christophe), who has a store in I'on and downtown Charlestown.
4.6 on August 02, 2011
I loved this Inn and will go back. They were very busy with Inn guests and dinner guest so when I needed certain things (like toilet paper) I was told to wait...but the rooms and food were outstanding!
5 on August 02, 2011
Everything about the stay was exceptionally good. In particular, the staff was extremely well trained and anticipated many of our needs. In addition, since the Inn is small, they remembered our preferences from one day to the next. Outstanding breakfast in pleasant surroundings. Rooms are beautiful.
3.0 on July 18, 2011
First impression-attractive, big windows, nice. As soon as we were alone, I got some tissue and picked up the dead roaches-chalked that up to arriving early and the room didn’t get the “once over.” As I flushed the debris in the toilet, a swarm of mosquitoes flew out. They would haunt us later. Leaving the bathroom I looked straight ahead out the window, and it was then I realized, looking at a UPS truck, that the 3 sets of beautifully draped windows let in natural light at the expense of our privacy – they were directly onto the sidewalk of the town square! This room is not in a house, it is a STOREFRONT! I immediately shut the drapes.I could hear the kids gathered in the square, assumed they could hear us also. That night, as my husband and I curled up in the comfy bed, we heard what we thought were dogs barking in the next room. Investigation found the fountain outside our back door full of frogs, all pleading for mates. It went on, at regular 10 minute intervals, until 3:00a.m. Had the fountain been flowing, the frogs wouldn’t have partied there. There is no place to sit but a straight-backed wooden chair. The back entrance is under an overhang that creates a perfect place for mosquitoes- every time the door opens, they fly in. Roaches in the morning were left for the cleaners. At least they were dead. I’m sure that for private parties our room is a fine space. As a bed & breakfast room, it is totally inadequate. The price is the same as rooms in the real house, with no indication that the experience will be anything different. If the price had been less, I would have assumed it to be inferior. I would certainly not recommend staying at Jacob’s “House”.
We are very sorry you did not enjoy your stay. The room you are talking about is room 8 in the Jacob Bond House. It is the least attractive of our 11 rooms and we only book it when all other rooms are sold out. Being that it faces the square it can also be a little noisy. The fountain is natural and it does flow and we have since had the frogs removed. palmetto bugs are always a problem on ground floors in Charleston and we always go through rooms before arrival but your early unexcpected check in may have precluded the last minute go over..We are also considering your suggestion of lowering the rate in that room. I can assure you that all the other rooms in the Jacob Bond House are equally as nice as the main Inn and rooms 10 and 11 on the second floor are our largest and 2 of our finest rooms.
4.6 on May 22, 2011
We couldn't have asked for a better place to stay during our visit to Charleston. It was close to downtown and to all of the major tourist attractions, yet was out of the real busy areas. It was in a quiet neighborhood with quaint shops and restaurants around. The bed in our room was by far the most comfortable bed we've ever slept on. We felt right at home here and can't wait to come back!
4.8 on March 27, 2011
I was initially very hesitant as I never spend this kind of money on one night. It was my wife's 50th birthday and thought it would be worth it. I was not to be disappointed. The rooms were immaculate. The breakfasts..outstanding. The service, without complaint. We were running late due to my job and I had called earlier in the week. With check-in closing at 9 I was worried that this celebration weekend was off to a rough start. The man at the desk was kind and willing to stay until we arrived, to which I was VERY grateful. The Jacob's Kitchen staff were very friendly and accommodating of all of our requests, no matter how obtuse. The I'on community is so homey, and seems so far away, yet only being 5 minutes from Charleston and anywhere you want to eat. My wife and I miss it already, and will be back in the future.
5 on March 20, 2011
Me and my girlfriend came here for a little getaway. Everyone was so nice and made us feel at home the whole time we were there. I even proposed to my girlfriend in our room. We will definitely be back. Thank you so much!
5 on January 02, 2011
I had never stayed at a bed and breakfast Inn. I was very pleasantly surprised with the personal touches that made our honeymoon so pleasant and memorable. We had just checked into our room, which was exceptionally well decorated in keeping with the old south charm of the Charleston area, when the inn staff delivered 2 glasses of champaign. The hospitality and personal service was this way throughout our stay. With only seven rooms you never felt like you were staying at a crowded hotel. The breakfast included was EXCELLENT and ready exactly when we requested. I would highly recommend this Inn. Mike Russo, the owner, and his staff, constantly made sure that everything was to our liking. Five stars to the room, staff, and service!
5 on December 16, 2010
My husband and i travel to Charleston three times a year and always stay at the Inn at Ion. The rooms are comfortable and wonderfully furnished, the location is perfect and the food is always delicious. The Inn is a true gem.
5 on October 31, 2010
My wife and I have been to Charleston many times and have stayed in many different hotels and this is the first time we have stayed in a bed and breakfast. The Inn at I'on far exceeded what we had expected. We will never stay in a hotel in Charleston again. The room was wonderful. It was large, well decorated, very comfortable and we felt very at home. The bathroom was large and the jacuzzi begged you to stay just a little bit longer. The staff was friendly, helpful and as pleasant as you could ask for. The breakfast was wonderful. We both love breakfast and this is as good as it gets. My wife had the shrimp and grits on the second day and it was much better than the shrimp and grits we had the day before in a well respected Charleston restaurant on the peninsula. This was a 5 star plus for us.
5 on September 17, 2010
My wife and I used to live in Mount Pleasant. So, we are very familiar with the area and surroundings. This is a great location....minutes from the beach and downtown. The Inn is actually located at the front entrance to a neighborhood. There are great walking paths, beautiful homes and friendly people everywhere. The rooms far exceeded our expectations. The staff was amazing and I want to personally thank Mike (the owner), Bright (the innkeeper) and all the kitchen staff for making it a memorable visit. The food was superb and the Dinner Menu is very reasonably priced with an excellent wine list. We can't wait to return. Do yourself a favor and stop looking other places and stay here!
5 on September 10, 2010
I stayed at the Inn this past weekend with my friend and my sister, and we loved every second that we were there. I spent two years of my professional life constantly traveling, so I've sampled the ultimate cross-section of good and bad lodgings, over-priced, under-priced, and everything in between. My group had also spent the previous night at a Days Inn in Savannah that was disgusting, damp, and mildewed. We were so happy to arrive at The Inn at I'on after that terrible experience. The Inn is gorgeous and clean, the food is delicious, and the service is impeccable, received from a friendly and helpful staff. I can't say enough positive things about this hotel, and it is such a tremendous value for what you receive. We had considered several historic Charleston B&Bs for our stay, and I'm so happy that we chose the Inn at I'on. It's a better value in every way.
5 on August 30, 2010
We stay here as often as possible, great inn keeper, fabulous location and an outstanding quaint breakfast included!
5 on August 29, 2010
This was one of the best B&B's we've stayed in during our recent US trip, visiting 6 states. I would recommend the Inn at Ion to young and old. The restaurant is very good but is closed on monday.
5 on August 25, 2010
While visiting my daughter with new baby, I stayed at the inn a few nights to catch up on sleep. The rooms were lovely and comfortable, the food delicious. A wonderful inn for a holiday!
5 on July 01, 2010
This was our first stay, but will definitely not be our last. Everything about our stay was top notch. Nice spacious rooms and bathroom, although we spent most of our time on the lovely balcony. Would highly recommend.
4.2 on June 27, 2010
Our daughter-in-law referred us to the Inn at I'on. We thoroughly enjoyed our stay. The room (#4) was large, comfortable and very clean. Laid-back, very relaxing atmosphere.
4.0 on June 17, 2010
The quiet but friendly atmosphere was a well deserved break for us. Pleasent staff, great accomodations, many attractions within a short distance. WE will stay again.
4.2 on June 06, 2010
My wife and I recently spent 3 nights at the Inn. The food was delightful and the accommodations were very nice. Overall, the experience was quite favorable nevertheless that were 3 issues that negatively impacted our opinion about our visit. The room was very clean upon check-in but the bathroom (particularly the bathtub and floor) did not appear to be cleaned during our stay. The mattress, on the bed, was also very uncomfortable. Eventhough, my wife and I are of slight to average build the bed provided very little support. Finally, although most of the staff was friendly and helpful we were disappointed that the innkeeper did personally take time to speak with us during breakfast on either of the 2 days that he was present during our stay. We watched as he visited the other guest's tables but he opted to watch the news on TV instead of chatting with us. This behavior appeared odd to us based on the fact that we spent 3 nights at the inn and we have never encountered this type of deportment during our numerous visits to other Bed & Breakfasts.
5 on June 03, 2010
Our stay at Ion was better than we could have imagined. The Inn is beautiful. Our room was even better. The room was decorated just like I would want a bedroom in my home to be decorated. The bed was not just pretty to look at, but it was extremely comfortable as well. I slept like a baby. The food in the restaurant was so good that we chose to eat there every meal but one, and we were there for three days. I have stayed in many places in downtown Charleston and the surrounding areas. I would recommend the Inn at Ion over all of those. We will stay there again.
5 on June 02, 2010
By chance we were given a stay here and it was outstanding, Beautiful room, friendly innkeeper and all staff, very helpful, excellent food, immaculate, and 15 minutes to beach or downtown Charleston. Can't wait to go back. Just returned from stay
3.8 on May 18, 2010
Nous avions choisi l'INN at I'On pour être à proximité de Charleston tout en profitant d'un endroit calme et relaxant. Les cinq jours que nous y avons passés ont été très agréables. La chambre (no 1) offrait un excellent confort: lit et literie de qualité, décoration de bon goût, salle de bain spacieuse et très bien équipée. Le restaurant de l'auberge présente à prix raisonnables une cuisine diversifiée et toujours savoureuse. Quand aux petits déjeuners, nous en avons rarement trouvé d'aussi délicieux et copieux dans un B&B. Nous vous recommandons sans hésitation l'auberge de Mike Russo.
It was very enjoyable having you stay with us. I look foward to our next meeting and will brush up on my French. Thanks. Mike Russo
2.8 on April 25, 2010
I have had the opportunity to stay at this Inn 7 times since Dec secondary to a hich vacancy ratio. There were times I was the only one in the Inn and because I was offered a "frequent traveler" discount, was made to feel less of a valued guest. My first incident occured a couple months ago when i arrived and noone was available to check me in(apparently I had said i would be there at 4 and arrived at 3). I had no idea I was being held to such a strict timeline. However, I overlooked that and decided to go ahead and stay since I was already in Charleston and await the innkeepers arrival. Most recently I arrived at 1:20 with my sleeping daughter and was turned away once again because checkin wasnt until 3pm. I was told that checkout wasnt until 12 and that NO rooms were ready. I find that difficult to believe as everytime I have stayed I have been gone right after breakfast, but never the less , I found it profoundly poor service to turn away a frequent guest with a sleeping child with no other suggestion than to come back at 3! I failed to mention that everytime I have stayed at the Inn I have eaten at the restaurant and spent upwards of 80.00! Needless to say, I did leave but did not return at 3pm. I hope he spends the 99.00 he got for that night wisely and might suggest a class on southern ettiquette. Although I have recommended it in the past, i will assure everyone I come in contact has all the facts prior to securing a reservation at this establishment.
I am sorry that after 7 stays you had an issue with check in. Your previous stays were in Jan and Feb our very slow time and we were able to allow you to check in early on your stays. From April through Dec we are very busy, April was 93% occupied. Our website clearly states a 3PM check in so when you arrived 2 hours early there was no rooms ready. The inn was sold out the every day that week but one and being a 7 room Inn we clean rooms after breakfast is served. I cannot help it when a guest arrives 2 hours early with no notice and insist that a room be available for him. A simple phone call and we may have been able to get that room ready earlier. During slow times we can often afford our guests early check ins as well as late check outs but one should not assume we are always slow. We wish this guest the best and were happy to have met his excpections on 6 previous stays. Respectfully Mike russo
3.2 on April 12, 2010
Recently, my husband and I checked in on a Sunday afternoon for a four night stay. Soon after arriving, we were greeted by Joy, who was a charming and helpful hostess. Unfortunately, Monday and Tuesday were her days off. After returning to our room on Tuesday to find that we had not received room service for the second day in a row, we went down to the desk. As Mike was working in the restaurant, we spoke to the young lady on duty who was gracious and apologetic. We asked to have certain room supplies replenished and were told she would speak to Mike as she did not have the key to the supply room. She assured us our items would be brought up later that evening. Nothing was delivered. The next morning - now Wednesday - at breakfast, we were greeted by Joy who was surprised to learn we had had no room service since check-in. She was extremely apologetic. From that point on - thank you, Joy! - everything was perfect. This is a lovely inn - the rooms were comfortable and beautifully furnished, the restaurant was excellent, and the location is very convenient to downtown Charleston. Unfortunately, our stay was tarnished by the inattention to service displayed by certain staff members.....
I must full resposibility for the issues you had during your stay. I had injured my back on that Sunday and received an MRI on Monday as well as cortisone shots on Tuesday and heavy duty pain medications. There was some miscommunication between myself and Joy who I had asked to work on Tuesday. I would very much like to get you to stay with us again and if you would contact me directly I will arrange a complimentary stay. Thanks Mike Russo
4.8 on April 08, 2010
Clean, comfortable, beautiful, spacious, wonderful room, great owners, delicious food, very knowledgeable about the area!
5 on April 07, 2010
From when I first arrived at the inn I felt welcomed. The room exceeded my expectations. The bed and bathroom were very large and relaxing. The breakfast at Jacobs Kitchen was great. Come prepared with a big appetite. I couldn't finish my food because the portions were big but the food is so good. There are tons of things to do in the area and my boyfriend and I enjoyed exploring and coming back to the inn to rest. Mike was a great host and I can't wait to come back!
5 on April 06, 2010
This was my first experience with a B&B and I must say, I think I am hooked. We traveled from Louisiana and stayed there for 4 nights and it was grand. Thanks to Joy and Mike for making it such a delightful stay. Princess Z and I really hope to be back soon and will surely book our favorite room. Thank you!
5 on March 18, 2010
We had a wonderful visit at the Inn in I'on. We were only a short distance to Charleston (6 mins, just across the bridge) which was so convenient. Joy, the innkeeper was so helpful with advice on where to visit/eat and directions. The food at Jacob's kitchen was outstanding! We ate at several places and Jacob's was consistently the best food, wished we could have stayed longer just to eat more!!
We are always so pleased to hear that our Guests enjoyed their stay. Jacob's Kitchen is wonderful for the Guest Breakfast and Brunch or for Lunch and Dinner.
5 on March 17, 2010
My husband and I stayed here during Valentine's Day weekend and had a wonderful experience! I lived in Charleston for 8 years and have stayed at many inns and hotels in the area, and the Inn at I'On is at the top of my list. The staff was friendly and very helpful - it actually snowed while we stayed there and even though the power went out for a few hours one night, the innkeeper gave us candles and our room stayed very warm since it is a newer building...it was actually quite romantic! The breakfast was amazing for the price, too, and very delicious. Overall, a great experience and we can't wait to return again!
We are glad that you enjoyed your stay and you were able to witness the snow in Charleston. We look forward to you next stay with us.
5 on February 15, 2010
We stayed there for a surprise Valentine's Day weekend and the Inn completely exceeded our expectations. The rooms were cozy and well decorated while the restaurant amazed us with its menu options. My husband and I would definitely stay there again.
I am so pleased to hear that you enjoyed your stay in the Inn and enjoyed the dining options in Jacob's Kitchen. We look forward to your next stay.
5 on January 29, 2010
The Inn was clean, the bed extremely comfortable and the food scrumptious!! It could not have been better!
Thank you for your review. We enjoy hearing from our Guests. See you next time.
5 on January 19, 2010
After a very long journey from England I was greeted by the very wonderful Joy - the innkeeper who made us more than welcome. The hospitality, the food, the gorgeous room, the surroundings and the friendliness of Joy and all the staff were breath-taking. I personally have been to a lot of places around the world but the Inn at I'on will take some beating - by far and best the most beautiful place I have ever stayed in. Thanks go to Mike, Fernando the chef (food is so delicious) the other chefs, Joy, Dan, James, Sarah and everyone else for making our stay so unforgetable. Absolutely would highly reccomend the Inn to anyone coming to the very beautiful Charleston. Thanks guys - hope to be back soon! Ian & Cindy. x
It was so lovely meeting the two of you. I am so pleased that you enjoyed your stay with us. Thank you for your gracious review. All the staff says “Hello” and looks forward to your next visit.
5 on November 08, 2009
This is by far the best place we've stayed at in Charleston. The staff pays close attention to detail and makes you feel welcomed. The rooms are beautiful and have fantastic porches (rooms 1-4). The food is also absolutely amazing. Mike are Joy are wonderful and so friendly. We will be staying here from now on when we visit! -Ken and Farra, Charlotte, NC
Thank you for your review. It was such a pleasure having you as our Guests. We look forward to your next visit.
3.0 on October 20, 2009
My boyfriend and I recently returned from an anniversary trip in Charleston. From the review I read on this website, I expected an immaculate B&B with amazing service. While the rooms were beautifully decorated and the bed was the most comfortable bed I've slept on in a long time, the Inn fell short in many aspects. Before traveling to Charleston we spent 2 nights in Savannah at a B&B that truly understood the notion of Southern hospitality. After bieng spoiled at the other B&B, the less than attentive service at the Ion was really disappointing. The innkeepers were rarely available to assist us, and we ended up using the nearby visitor's center to help coordinate plans because we received such poor customer service. The Inn really shouldn't advertise as a Bed and Breakfast if they don't intent to provide attentive, B&B service. While the rooms were beautifully decorated, my boyfriend and I found an enormous cockroach crawling across the ceiling one night, and that really put a damper on things. Additionally, the "B&B" claims that breakfast is free and included, but the room rate is higher if you get breakfast.
I am pleased that your stay was restful in our luxurious beds, and I am sorry that one of the Palmetto State bugs flew into your room. The Inn offers a Gourmet Breakfast for 2 Guests per room on every day except Monday when our kitchen is closed. This Breakfast is included in the room rates, and on Sunday night rates are reduced to a weekday rate to compensate for this. Our Breakfast information is noted on all of the Inn websites. Our Guests are able to choose from a Breakfast Menu that ranges from basic Eggs & Grits to Biscuits & Gravy, Shrimp & Grits, French Toast, Omeletes and more. We strive to make each guests stay wonderful and would appreciate the oppoutunity to serve you again.
4.8 on October 18, 2009
My husband and I returned to Charleston after spending our honeymoon there 32 years earlier. We chose the Inn at I'On, based on all the online reviews. We were not disappointed! Honestly, this was the most peaceful and relaxing atmosphere, and it is the BEST place we've ever stayed. We will return, to be sure! - Jim & Deb Dougan, Powell, TN
We were so pleased to have you as our Guests and want to thank you for sharing your experience at the Inn. We look forward to your next stay with us.
5 on October 15, 2009
We celebrated our 5th Wedding Anniversary at The Inn at Ion. It was the best overall experience we have had when traveling…and we have done our share of traveling! We visit Charleston 6-10 times per year and have stayed every where from private homes, condos, hotels, B&B's and other Inns and never left as satisfied has we did from out stay at the Inn at Ion. The Inn is very cozy and private. The decor is beautiful. The breakfast provided was fabulous. I would love to find out where the couch and bed were purchased... VERY COMFORTABLE! We will stay here for every trip back to the Charleston area!!
We are pleased to hear from our Guests and are especially pleased to hear that we are meeting our Guests expectations. I am glad that you enjoyed breakfast in Jacob's Kitchen during your stay. Call the Inn and talk to Mike about the couch and bed. We look forward to having you as our Guests on your next visit to the Charleston area.
5 on September 30, 2009
My husband and I visited Charleston last week and stayed at The Inn at I'on for the duration of our stay. This was our first time to stay at a B&B, and I must say that I'on far exceeded our expectations! Mike (the owner) and Joy (the innkeeper) were extremely hospitable, helpful, and friendly. They made us feel right at home. We stayed in Room #1, which was absolutely FABULOUS! The decor (which includes hardwood floors, a gas fireplace, crown molding and wainscoting) looked like it belongs in a decorating magazine. The bed was the most comfortable we've ever slept in. In fact, we asked Mike what kind of mattress and pillows were in the room so that we can purchase ones exactly like them. :) The bathroom had a luxurious, spa-like feel with a jetted tub, marble vanity, and tile floor. Our room had a semi-private balcony with an amazing view overlooking I'on square. Suffice it to say that no detail was overlooked! I highly recommend this inn to anyone who is looking for a relaxing, elegant, and affordable B&B. I guarantee you won’t be disappointed.
We are pleased that your first stay at a B&B was with us at The Inn At I'ON. We look forward to having you stay with us on your return visits to Charleston.
5 on August 31, 2009
We went to Charleston for a mid-week 3-night stay without confirmed reservations (not recommended) and checked out several Bed & Breakfast and hotel establishments. The Inn at Ion was the last we visited and was an overwhelming winner. It was just a fantastic experience in every aspect. Mide and Joy were so friendly and accommodating. The rooms were exceptionally clean and the food was outstanding. As one who has travelled extensively, I am not easily impressed, but the Inn at Ion far exceeded expectations! Other special features included access to a great workout facility and private parking spaces...a bonus not to be taken lightly in the Charleston area. We would not even consider another option when we decide to return to the Charleston area.
Thank you for your review and for choosing our Inn to stay at. We love hearing from our Guests and hope to see you again soon.
5 on August 17, 2009
The Inn at I'On is new and impeccable in cleanliness and detail. The staff was most attentive and kind throughout my entire recent stay. The room was quiet and serene. My dining experience was great, my personal favorite breakfast being the shrimp and grits! I look forward to visiting again when I am in the Charleston area.
I am pleased to know that we made your stay at the Inn comfortable. Jacob's Kitchen does offer the best Shrimp & Grits in Charleston.
5 on August 16, 2009
My husband and I just returned from a weekend anniversary trip to the Inn at I'on...our first, but definately not our last, experience at this incredible B&B. As soon as you pull into your own reserved parking space, you already feel the high level of service and respect the good people at the I'on have for their guests. Check-in was a breeze and our room, #1, was incredible. You feel as though you are entering a master suite in someone's own home as soon as you walk through the door. Everything is new, spacious and spotless. The bed, pillows and linens were the most comfortable, luxurious we've ever experienced away from home...to say we actually melted into the mattress would be an understatement. The food, service and personable staff only added to our overall experience...everything about the I'on is first-class and top-notch without being at all stuffy. We can't WAIT to return!!
You two are such a lovely couple and we were honored to have you stay with us while celebrating your anniversary. We look forward to your next visit.
4.0 on August 13, 2009
this was, without a doubt, the nicest "inn" experience I have ever had. The host/owner is charming and attentive.....the room was lovely, immacualte and comfortable, and the food at the restaurant was wonderful. I look forward to a return visit.
We look forward to having you stay with us again. I am pleased that you had a wonderful experience at the Inn and in Jacob's Kitchen.
5 on August 08, 2009
Our mother - daughter weekend was perfect because of our stay at the Inn at Ion! The innkeeper is a wonderful woman and everyone is very friendly and helpful. The room was outstanding in every way! Thanks!
I am so glad that you and your daughter had a wonderful time at the Inn and in the Mount Pleasant/Charleston area. We look forward to being your hosts on your next visit.
4.8 on August 06, 2009
The facility was above any we've stayed in. It was very clean, well managed, with extra features such as private porch, large TV, and fireplace. The in-house dining was not only convenient, but great food. Number one to my was the personal attention given by the hosts.
Thank you for your review of the Inn. The food in Jacob's Kitchen is wonderful and we love to hear this from our Guests.
5 on August 03, 2009
I stayed in Room #1. It was absolutely beautiful and peaceful. The inn keeper was friendly and helpful. The food was delicious and i do not have a single complaint except i wish i would have stayed longer. Can't wait to come back.
Room 1 here at the Inn is a very lovely room with the fireplace, porch and King Bed. We look forward to your return visit with us at the Inn and Jacob's Kitchen.
5 on July 25, 2009
I had dinner at Jacob's a month prior to my stay and was so impressed I decided not to rent a house for my week plus visit, but to try the Inn instead. I am so glad I did. I had a fantastic experience. The staff are very accommodating, the food is beyond delicious and the rooms are very comfortable. It is the best value in the area. Very much enjoyed the I'On Club's pool and tennis. Cannot wait to come back.....which will be soon! Mike-Joy-Sarah-James-( and the rest of the staff ) Thanks for a great stay!
All of the staff is pleased to hear about the Guest experience and that we are making your stay enjoyable. You will have to come back and stay with us again at the Inn and dine in Jacob's Kitchen.
5 on July 03, 2009
My husband and I have eaten at Jacob's Kitchen several times (5 or 6) since it opened in February and we have found the food to be excellent. We think it is the best food for the least price anywhere in the Charleston area! The portions are HUGE and can easily be shared. We especiallly like the new summer menu. The tuna dish is outstanding! The soups of the day are very good as well. We stayed in the inn and were very pleased with our room. We enjoyed the balcony with the ceiling fan! The brunch is also very good. We especially liked the cheese grits! We plan to stay again and have and will continue to tell our friends about the great food at Jacob's Kitchen!
We are so glad that your dining experiences at Jacob's Kitchen have been great. I have shared your comments with Chef John. Our grits are incredible especially when served with Jacob's Kitchen version of Shrimp & Grits.
5 on July 03, 2009
My wife reserved The Inn at Ion for my business trip and I liked it so well that I returned with her a week later for 3 nights. It is as close to perfect as you can get. New, but charming - and innkeepers, Mike and Joy, are the most attentive I have ever experienced.
Thank you so much for the review. We strive for perfection with every Guest experience and love to hear when we have made a Guest's stay enjoyable. Come back to see us soon.
4.6 on June 26, 2009
My wife and I stayed here for our anniversary and it was wonderful! The lap pool (25 yards) allowed me to continue my swim training, which is almost unheard of while on vacation. We were in Room 7, which we chose in order to get the full size refrigerator. The food was great, and the Innkeepers' service was outstanding. Order for breakfast: Shrimp & Grits or Bananas Foster Pancakes!
I am so glad that you enjoyed the pool at the I'ON Club and dining at Jacob's Kitchen. We hope to see you again as Guests in the Inn.
5 on June 15, 2009
Service was unbeatable! Great stay!
Thank you for your gracious review. We look forward to having you visit with us again.
4.8 on June 09, 2009
Seven minutes from Charleston, well worth the drive. Delightful, well appointed inn, all the tradition of old south in a brand new facility. Comfort was exceptional. We will return to the inn and will recommend it to our friends.
Thank you for the review. We hope to see you again soon. Jacob's Kitchen has a new summer menu you will have to try.
4.0 on May 20, 2009
The Inn at Ion is the best Bed and Breakfast we ever stayed in. From the time (late at night) my family checked in, until we checked out, the feeling of true hospitality was with us. Just a wonderful room (Number 1) and a most comfortable bed. We visit Charleston and Mount Pleasant at least six times a year, and we will be making six reservations at the The Inn at Ion. The innkeepers (Mike and Joy) were great. Thank you for a wonderful Inn. Martin (Not a Yankee Fan from New York) PS: The food was delicious!
It was a pleasure meeting all of your family, from New York to Hawaii, that came to I'ON for a wedding at the Creek Club. Let us know when you will be coming back to the Mount Pleasant/Charleston area. I will let Chef know that you enjoyed the food in Jacob's Kitchen.
5 on May 19, 2009
We were greeted with a beautiful inn, both inside and out. Mike was very nice as were all of the staff. We will be back.
We look forward to your return visit to the Inn and are so pleased that you enjoyed your stay.
5 on May 19, 2009
We were so pleased with the accomodations. The rooms are beautifully outfitted and comfortable. We really felt at ease. The restaurant was fabulous for both dinner and breakfast. The service was remarkable. You were greated by name in both the inn and the restaurant. You were treated as if you were old friends. We have stayed there twice and are looking forward to our third visit!
Thank you for your review. We look forward to having you stay with us again.
5 on May 16, 2009
My husband and I stayed at the inn for 5 nights (May 10, 2009). We stayed in room #1. Our room was beautifully decorated, spacious, clean, and the bed was very comfortable. We loved our balcony and rocking chairs. Alot of detail went into the decor and ammenities. The breakfast was delicious every morning. We really enjoyed being able to order our breakfast from a menu and choose our dining time, as opposed to traditional dining at B&B's. The atmosphere is very laid back and comfortable. It's also centrally located...only a few minutes to the beach and downtown Charleston. We will definitely return!
We are so glad that you enjoyed your week with us in Room One and rocking on the porch. Hope to see you again soon on your return trip to Charleston/Mount Pleasant.
5 on May 13, 2009
My wife and I had the recent pleasure of staying at the Inn at Ion for 3 nights the first full week of May. This is a wonderful new inn with a full service restaurant, Jacob's Kitchen, on the first floor. Breakfast was included with the price of the room and you get to choose what you want from a generous menu. The dinner menu has a wide variety of selections and is reasonably priced. We had the pleasure of eating there one night and the food and service was outstanding. We will certainly keep the Inn at Ion on the top of our list when we return to the Charleston area. Our hats off to Mike and Joy!!
Thank you for your review on the Inn and Jacob's Kitchen. We are so glad that you enjoyed your time with us and that you loved the Guest Breakfast and Dinner with us. We look forward to having you stay with us again.
5 on May 13, 2009
Room very comfortable and beautifully decorated and really great area for morning walk.
The I'On Community does offer a wonderful area for walking and running through the Rookery and along the lakes and creeks. I am so glad that you were able to enjoy your walks and your stay at the Inn.
5 on May 12, 2009
We were wonderfully surprised with the room (#7) that we had. Don't let the website fool you - the rooms are bigger than they appear. Room #7 was especially nice because it had a full-size refrigerator next to a long counter with a wet bar sink. Great for chilling bottles and drinks and storing any leftovers from the fantastic restaurant downstairs. A sofa, desk, flat screen TV and a big, "step on a stool to get up into it" bed graced the room. And, fluffy, cozy comfortable bedding rounded out the whole atmosphere of being absolutely pampered. The bathroom was well appointed with lovely amenities, and had a state of the art air-jetted jacuzzi tub. My husband and I are moving to Charleston soon, but, will definitely return to the restaurant, and also will use the Inn for any overllow guests. I'd be remiss in not sending my friends and family there! Christine & James M.
We are so pleased that you enjoyed your stay in Room 7 at the Inn. Mike really did think of everything when he decorated this room as with all the rooms at the Inn. We look forward to seeing you when you move to Charleston and taking care of your Guests when you send them to the Inn and having you dine with us at Jacob's Kitchen.
5 on May 11, 2009
This was the best B&B my husband and I have ever stayed at. The staff is wonderful- gracious, and very helpful. Room was large and well furnished. Very good value.
Thank you for your review on our Bed & Breakfast. We look forward to having you stay with us when your return to the Charleston area.
5 on May 08, 2009
Felt as if you are a guest in a friend's house- quaint, friendly- nothing is a problem. Outstanding in every way!
Thank you for your review about your stay at The Inn At I'ON. We look forward to having you stay with us again soon. We do strive to make each Guest feel at home and are glad to hear that we in fact are.
5 on April 29, 2009
This new bed and breakfast knows how to treat their guest. Great rooms and the food was out of this world. Like the old room and board inns this Inn has Jacob's Kitchen Restaurant inside the Inn. The Inn and the Restaurant are 5 star quality.
We appreciate your review on The Inn At I'ON and Jacob's Kitchen. We strive to make all of our Guests feel at home. We look forward to having you stay with us again.