15 Church St: The Phillips-Yates-Snowden House
MOST INNKEEPERS PROVIDE A ROOM; WE PROVIDE AN EXPERIENCE: The Phillips-Yates-Snowden House c. 1842 at 15 Church Street Charleston, SC 29401. Now the home of Dr. & Mrs. Jack W. Simmons, Jr., the property was originally owned by Captain... more
Here is what guests had to say...
| Innkeeper Response |
Glad they liked our hospitality, large comfortable room and “great” location; oddly they felt like “family” but preferred to be only “company” (in the South the logic of this escapes us).
We are a true B&B, not a commercial hotel with full-time staff. To protect our guests’ privacy we do not enter the rooms unless asked. This bathroom has a large overhead globe plus a bank of four lights above the mirror. The hairdryer has been inspected and nothing found amiss. Soap bars are wasteful so we provide quality liquid soap, and shampoo from Greenwich Bay Trading Company: www.gbsoaps.com
There is a full sized refrigerator for guest use. Breakfast includes coffee, tea, juice, fresh fruit, eggs, bacon, frittatas, grits, Hominy Surprise, plus the usual carbs. We try to exceed expectations; an all-you-can-eat breakfast bar we are not.
Hard to miss our 6 PM Charleston “social hour”; it is listed on the BedandBreakfast.com website under “other amenities”. We invite guests to participate so it seems difficult to ignore eight others sitting around having a good time! When these guests returned from an evening out, they even joined us at our dinner table for wine and dessert.
A brief history of our house is listed on the website; another is sent via email, and, in our living room and bedrooms, there are several magazine articles featuring the house and it’s famous War of Secession occupants, one of which Jack researched and published (¬GS Magazine), Nov/Dec 2007, p.93-95). Any guest inquiring about the house is swamped with this information.
Our rates are competitive since they include a full breakfast, parking, and wine. The house is authentic, C. 1842, not an ersatz historic looking venue of concrete block and steel.
With all of the above said, we remain sincerely honored that these guests still felt we were “wonderful people”. We wish them well in their quest for the perfect B&B to suit their needs.
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| - Jack & Annelise Simmons (innkeeper) |
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| Innkeeper Response |
We have been honored by all of the kind comments our guests have posted, so one such as this is both interesting and odd in that it seems so out of place. We are all dumbfounded as the dogs are restricted from the dining area by accordion gates and venture there only at the will of the guests. Also, we have doggie photos on the web site to alert potential guests to their presence in case someone has a particular allergy or aversion.
At breakfast, we always ask our guests if they would like anything else and, in five years, we have only had two requests for an additional piece of toast. Our guests set their own eating time the evening before and are served as soon as they are seated, often, by their own choice, at a later than stated time if they decide to socialize over coffee on the porch.
As we try to be very hospitable and accommodating, we do not understand why these particular guests would not first approach us regarding their concerns so we would have had a chance to address any issues immediately. We encourage any future guests to not hesitate to do so. We want your stay to be wonderful.
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| - Jack Simmons (innkeeper) |
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| Innkeeper Response |
It is always disconcerting when a guest does not have a positive experience. However, perhaps their expectations were more of a commercial “Inn”. Being a true bed and breakfast in that guests are staying in our home, by necessity, there will be some personal items in the rooms which have been hidden out of sight in bathroom cabinets, in covered bookshelves, and in the top of closets. We commend these guests on their curiosity in finding such family “treasures”.
So as not to invade our guests’ privacy, we do not enter their rooms unless requested (again, we are a B&B, not an Inn with a full-time staff). We follow the European custom of using personalized napkin rings with which to identify one’s napkin for the next day, feeling this more environmentally friendly than using paper or washing every day. If one is particularly messy, fresh napkins are always available; we now make it a special point to so inform our guests.
The clock radio had “wandered off” and has been replaced. Since most of our guests now use their cell phones for time and alarms, we had become lulled into forgetting about this amenity, an oversight on our part for which we do apologize. Always glad to rectify any omission if notified, we prefer to do so during the visit by making an effort to always tell our guests, “Please let us know if you need anything.”
We sincerely appreciate all constructive comments and are so glad they liked the dogs!
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| - Jack & Annelise Simmons (innkeeper) |
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| "wonderful! we hope to come back!"
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8/11/2008 |
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| Innkeeper Response |
Thank you so much for your kind words. We look forward to having you back as welcome guests.
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| - Jack & Annelise Simmons (innkeeper) |
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Contact Information
15 Church St: The Phillips-Yates-Snowden House15 Church St Charleston, SC 29401 USA
| Phone: | +1-843-722-7602 | | Fax: | +1-843-722-2030 | | Cellular: | +1-843-209-1823 | | Cellular: | +1-843-870-0443 |
Innkeeper(s)
Jack & Annelise Simmons
Rates:
$195 - $295
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