Ivy Lodge
Located in the mansion district, Ivy Lodge is a eligant Queen Anne Victorian "cottage,". Large wraparound porch, gables and a turret; the dramatic foyer is a 33-foot-high English Gothic paneled chestnut and three-story stairway with... more
Here is what guests had to say...
| Innkeeper Response |
After reading the review dated 4/7/08 we have much confusion and regret in learning of the dissatisfaction of one of our guests. We were given no indication at the time that there were issues with the stay, so unfortunately, we were not able to address their concerns; any time a guest tells us that an aspect of their stay could be improved, we immediately make every attempt to do so. We take criticism to heart and will always try to rectify any dissatisfaction a guest brings to our attention.
The Magnolia room is located on the third floor; as this is an historic Victorian home (1887), there are stairs to climb. The Magnolia room has 7'1'' ceilings, an average height for a third floor room. The mattress in the room is fairly new, but to ensure guests’ comfort, we are purchasing a pillowtop surface to soften it.
We do have a brochure rack in the living room, to help guests explore all that Newport has to offer. Guests can read these brochures at their leisure in the living room, or take them back to their rooms. We also provide a diverse selection of menus from local restaurants, and our staff is always happy to provide guidance and recommendations. These brochures and menus are updated seasonally, so that the most current information is available.
All guests of the Ivy Lodge are encouraged to share their experiences with us, so we know what we are doing well and to give us ideas for improvement. Everyone on staff is completely committed to serving our guests’ needs, whatever they may be.
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| - Darlene McKenzie (Innkeeper) |
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| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
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