Thomas Bond House
A 1769 Georgian brick home located in Independence National Historic Park and listed on the National Register of Historic Places. The Thomas Bond House was originally built for Dr. Thomas Bond, who co-founded Pennsylvania Hospital,... more
Here is what guests had to say...
| Innkeeper Response |
Normally we don't feel the need to respond to reviews, as we realize that each opinion is subjective and we welcome the opportunity for improvement. However, we feel that a response is appropriate here, as this review is not indicative of the majority of our guests' experiences and reviews.
While we made every attempt to accommodate this particular guest, she remained unsatisfied. We apologize for not being able to meet her expectations. We were unable to substantiate any of the above allegations. Our staff member of over 15 years said she felt the guest really just wanted a free stay. The guest was refunded her 2nd night's stay, and we kindly made recommendations for alternative lodging for the next evening. As in this case we are always willing to make recommendations for lodging that best fit the needs of the guest.
Obviously we are not a good fit for everyone due to the limitations by historical restrictions and limited staff but it is our goal to try to meet and exceed all our guest expectations. The home is owned by Independence National Park and has had the privilege of accommodating guest for the past 22 years.
|
| - Dan Weese (innkeeper) |
|
| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
Please share your comments with the millions of travelers who visit BedandBreakfast.com.
