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Spencer Hotel

25 Palestine St. , Chautauqua, NY 14722 USA (Show map)
3.7
11 Reviews
$175 - $290
per night

Check Dates

About

The Spencer begins its second century with refreshed spa services and enrichment programming which expands on the Chautauqua experience. The hotel offers guests the modern amenities and conveniences of the 21st century in a unique historical setting, and year-round visitors find even more hospitality and service. During the 9 week Chautauqua Season gate & parking passes are required for guests staying at the Spencer and need to be arranged through Chautauqua Institution at (716) 357-6250. Guest rooms and suites were hand-decorated by local artists to honor the lives and works of famous authors. Each offers a select library of thoughtfully-chosen books, and musical selections are available that further convey the tone of each writer’s life and times. Hand-painted murals grace many walls, floors and ceilings. Guests also find faux finishes and yards of English lace in addition to custom-made drapes, dust ruffles and lampshades. The parlor and dining room have Strauss crystal, Oriental carpets and beautiful Victorian antiques. An elevator services all four floors. Steamboat Gothic porches grace the front of the hotel, and are appointed with Victorian sofas, chairs and rockers that overlook the famous Chautauqua Amphitheater. The Spencer offers cozy areas that are perfect for playing a board game, curling up with a good book, or engaging in conversation. In the Monet Parlor a large television, as well as a movie projector and screen are available for use.

Rooms & Rates

109 Dorothy Parker Room

First floor corner room with King-sized bed and neo-angle shower

  • Maximum Capacity: 3

108 P.G. Wodehouse

First floor room with King-sized bed, whirlpool tub with a European hand-held shower, and direct porch access.

  • Maximum Capacity: 3

201 Jane Austen Room

Second floor corner room with Double-sized bed, and a spacious Jacuzzi tub with a European hand-held shower.

  • Maximum Capacity: 2

207 Agatha Christie Full Suite

Second floor Full Suite with King bed, kitchenette, corner Jacuzzi tub for two with hand-held shower, and a full bathroom with neo-angle shower. Also known as our Honeymoon Suite.

  • Maximum Capacity: 3

307 Colette Full Suite

Third floor Full Suite with a King-sized bed, loveseat/pull-out twin sofa-bed, kitchenette, and 1.5 bathrooms w/a neo-angle shower.

  • Maximum Capacity: 3

305 Lewis Carroll Junior Suite

Third floor Junior Suite with a King-sized bed, kitchenette and neo-angle shower

  • Maximum Capacity: 3

310 E.B. White Room

Third floor room with King-sized bed, direct porch access and neo-angle shower.

  • Maximum Capacity: 2

306 Jules Verne Room

Third floor room with King-sized bed, direct porch access, and neo-angle shower.

  • Maximum Capacity: 2

302 C.S. Lewis

Third floor corner room (on porch) with King-sized bed, direct porch access, and neo-angle shower.

  • Maximum Capacity: 2

304 Arabian Nights Room

Third floor corner room with a King-sized bed and a neo-angle shower.

  • Maximum Capacity: 2

308 Beatrix Potter Room

Third floor room with a double-sized bed, direct porch access, and whirlpool tub with hand-held European shower.

  • Maximum Capacity: 2

408 John Keats Room

Fourth floor room with a double-sized bed, direct porch access and whirlpool tub with hand-held European shower.

  • Maximum Capacity: 2

404 Lord Byron Room

Fourth floor room with King-sized bed and neo-angle shower.

  • Maximum Capacity: 2

410 Pablo Neruda Room

Fourth floor corner room with a King-sized bed, direct porch access, and claw-foot tub/shower.

  • Maximum Capacity: 2

406 Percy Shelley Room

Fourth floor room with a King-sized bed, direct porch access and whirlpool tub with European hand-held shower.

  • Maximum Capacity: 2

402 Shakespeare Room

Fourth floor corner room (on porch) with King-sized bed, direct porch access and neo-angle shower.

  • Maximum Capacity: 2

405 Brontes Junior Suite

Fourth floor Junior Suite with a King-sized bed, kitchenette, and neo-angle shower.

  • Maximum Capacity: 2

401 Robert Burns Junior Suite

Fourth floor Junior Suite with a King-sized bed, kitchenette and a bathroom that features a full-sized shower with double doors, seated shower and hand rails (handicap accessible).

  • Maximum Capacity: 2

407 Brownings Full Suite

Fourth floor Full Suite with a Queen-sized bed, loveseat/pull-out twin sofa bed, kitchenette, and 1.5 bathrooms with a whirlpool tub that has a European hand-held shower.

  • Maximum Capacity: 3

206 Charles Dickens Apartment

Apartment on second floor with separate bedroom that houses a King bed; bathroom has neo-angle shower, living room has a loveseat/pull-out twin sofa bed, and gallery kitchen has a dishwasher and hand-made Italian tile.

  • Maximum Capacity: 3

203 Isak Dineson Full Suite

Full Suite with King-sized bed, corner Jacuzzi tub for two with European hand-held shower, loveseat and kitchenette.

  • Maximum Capacity: 3

301 Lillian Hellman Junior Suite

Third floor Junior Suite with a King-sized bed, kitchenette and neo-angle shower

  • Maximum Capacity: 3

110 E.F. Benson Room

First floor corner room with direct porch access, King-sized bed and neo-angle shower.

  • Maximum Capacity: 2

204 Claire Booth Luce Mini-Suite

Second floor Mini-suite with King bed, kitchenette, and neo-angle shower.

  • Maximum Capacity: 2

Check Dates Visit Website

Reviews

Overall
3.7

Write A Review

  • Guest room3.6
  • Services4.0
  • Value3.5
  • Cleanliness4.0
  • Dining3.2

Score Breakdown based on
11 Reviews

Write A Review

Whimsical rooms with incredibly attentive staff!

4.4 on July 20, 2014

Stayed the with my wife for a three day visit. Although I arrived very late the first night, was given the cell number of the summer hotel intern, Laura, to contact upon my arrival, who waited up for me and assisted with the late night check in without any complaint or problem! Chris, the GM, was equally vigilant and helpful in negotiating last minute parking details for my niece. The hotel is innovatively designed around literary themed rooms. Beds very comfortable. Bathrooms small, period plumbing, yet adequate. Free wifi was a plus and worked very well. Breakfast was filling albeit predictable. Didn't learn of the elevator until day three of our stay which resulted in my schlepping bags up three flights of stairs til then!! In general, good value and excellent service makes this a winner!


Anniversary stay

3.6 on July 04, 2014

Cost me an additional 122.00 just to get on the grounds to pay 340.00 at the hotel for one night, with no parking. This is a vacation spot for a select group that interest lays in music and the arts not for working blue collar people. The hotel was fine and employes were wonderful and helpful, everything else, food etc. on the grounds is fair at best and overpriced.


Great place in a great place.

4.6 on June 16, 2014

Well located fabulous old hotel with excellent staff made for a great overnight stay. If you like restored historic buildings and the charm of rooms themed to writers this is the place for you. We loved it!


Eclectic Spencer Hotel Offers Unique Space

3.2 on June 06, 2014

Each room at the Spencer is named for an author and reflects the works of that author. I stayed in the Jules Verne room which is decorated like the hot air balloon from Around the World in 80 Days. Breakfast is excellent.


My favorite B&B

5 on May 10, 2014

The Spencer is a class act. The staff was professional, yet warm. Every need or wish we had was met by the staff without them being the least bit obtrusive. The hotel itself is amazing, the rooms are one of a kind! The online pictures do not do them justice. Breakfast was outstanding both in preparation and taste.


A day at Chautauqua

4.2 on June 02, 2012

My wife and I were very impressed with our stay at the Spencer. The staff at the hotel was very cordial and helped answer many questions about the area. We did not expect to have a security guard the night we spent in the hotel but Hanna apparently did her job. Thank you for getting the scooter for me. We could not have toured the grounds without it. One suggestion involves the bathroom. I am somewhat handicapped right now and was not able to get in and out of the bathtub. It would have worked if there had been grab bars around the tub. Thanks for everything.


overnight get away

3.2 on May 30, 2012

Had a quiet, relaxing stay at the Spencer Hotel. Although our room was small, it was nice to be able to sit out on the attached porch at night. The bed was comfortable, and breakfast by Helen the next am was delicious! This was our 1st trip to the Chautauqua Institute grounds, and we will return!


LOVE IT

4.8 on May 04, 2012

Beautiful property in the heart of Chautauqua. Charming room decorated with an "Out of Africa" theme - and we had a nice bottle of wine & cheese tray on arrival. The grounds are gorgeous and the staff was all super super nice! Had a great time & we will be back


Skip this one

1.6 on September 30, 2011

With all of the options in Chautauqua, put this one at the bottom of your list. We had read lot of negative reviews and thought they could not all be true based on the information on the website. But we now wish we had listened. The "hotel" is barely an adequate B&B and the "spa" is a converted room where services are brought in from the outside on an as needed basis. Even the technicians complained about the facilities. But we decided inspite of this to make the best of our 3 days there. When we were leaving, we emailed and left a voice mail asking for an invoice and accounting of our stay. We never received that but got a lot of charges on my charge card. When I repeatedly asked for this, I finally got a voice mail message from the Innkeeper saying that I was a terrbile person who was threatening her and harrasing her so that I could rip her off and get a free stay. WHOA!. All I wanted was an invoice. Not an unreasonable request. We really enjoyed the area. And we travel all the time so we have enjoyed so much better. Amazingly better. And a few that were not good. But we have never had a run in with an owner who treated us so shabbily. Run, don't walk, to any other option in the area. We will the next time we are in the area.


Stay somewhere else

1.6 on February 17, 2009

I have traveled the world, this was the poorest return on my dollar that I have ever experienced. I booked a romantic get away. We agreed on a specific spaciousness room based on sleeping arrangement, first floor easy access ( I am handicapped), jacuzzi tub, and internet access (My wife needed to finish some work tasks). I called back the following day to add a third day and make spa and dinner arrangements. No one there was able to help me, it seems that everything is arranged personnally by Helen the owner. She later called back a indicated that everything was arranged as I had requested. Upon arrival I was flabbergasted to discover that, without my knowledge or approval, she had switched us to another room totally different from what I had arranged and payed for. Top floor, sporadic internet access, cramped room, the water in the tub was tepid and mold burbled out when the pump was started. Helen apparently became vindictive and did everything she could to minimize our enjoyment of the facility. As the time went past it became apparent that everything that transpires there is in accordance with her personal whims and desires. The food was excellent, the decor was very nice. Helen does an excellent job with the decorating. The staff were all friendly, courteous and accommodating. My wife used all of the spa services. The spa contractors which she brings in all performed flawlessly. However, they had to work around the inefficient conditions imposed because of Helen's emphasis on appearance instead of functionality. She will probably attempt to blame housekeeping or our "Room Change" for the unsanitary tub, but as I said - EVERYTHING - that happens here is exactly as she dictates. If you are looking for a place where the views of one person override common sense, efficiency, and hospitality this is the place for you.


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Location

Location Type

Lake Erie, Bemus Point, The Chautauqua Institute, Lake Chautauqua, Airport, Countryside, Lakeside, Small town, Village, Wine country

Airport

Buffalo, NY (BUF-Buffalo/Niagara International) 50 miles

Area Attractions

Antique Shopping, Art Galleries, Beach, Casino, Concert venue, Gourmet/Fine Dining, Historical interests, Lake, Live Music, Movie Theater, National/State parks, Nature area, Chautauqua Institution, Chautauqua Lake, Lucy-Desi Museum, Bemus Point, Niagara Falls, Lake Erie Wine Trail, Performing Theater, Religious Services, Rodeo, Ski area, Vineyard, Winery

Inn Details

Establishment type

Other, Historic Inn, Spa

On-site amenities

Board games, Desk, Fax Machine, Fireplace, Internet Service, Piano, Private entrance, Wedding Facilities, Wi-Fi , On the grounds of Chautauqua Institute, Some in-room fridges, Elevator, Some in-room Jacuzzis. Central air and heat; climate controlled. Four porches with views to the Amphitheater and grounds.

Room amenities

Air conditioning, Alarm clock, Amenities Basket, CD player, In-room internet, Hairdryer, Hot tub/whirlpool tub, Ironing Board, Microwave, Radio, Satellite/Cable TV, TV, Telephone, VCR

On-site activities

Bicycle rental, Bicycle riding trails, Bird watching, Boating, Canoeing, Cross-country ski trails, Downhill Skiing, Fishing, Golfing, Hiking trails, Horseback riding, Hunting, Kayaking, Mountain Bike trails, Sailing, Shopping, Sight-seeing, Snow shoe trails, Swimming, Tennis courts, Water sports

Check Dates Visit Website

Policies

  • Check In:: 3PM
  • Check Out:: 12PM
  • Open All Year Round: Yes
  • Smoking Allowed: No
  • Drinking Allowed: Yes
  • Guest Pets Allowed: No

Terms and Conditions

  • Minimum Stay: 1 Day Minimum stay Sept.1st through June 15th; 2 day June 15th through August 3s
  • Deposit Amount Required: Credit card deposit required. Call for details.
  • Cancellations: Cancellation varies depending on season. Please visit hotel website for specifics.

Innkeepers

Name(s)

Chris Yates, General Manager

Languages spoken

English

Check Dates Visit Website

Meals

Breakfast

Gourmet

  • Time Served: 9 am off season/ 7-9 am Summer
  • Serving Location: in the Salon, Dining Room

Special meal options

Vegetarian


Recipes

Details

BedandBreakfast.com Diamond Collection

25 Palestine St. , Chautauqua, NY 14722 USA (Show map)

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