5 on February 17, 2014
This is a 176 year-old home restored to what I would imagine to be close to its original charm and beauty. It is well-cared, clean, and charming. We highly recommend the Brambles.
4.0 on December 30, 2013
It's a cute place, good food, clean rooms though small. Staff was a little AWOL but that kind of added to the charm. In the heart of Potsdam. Very accommodating.
5 on October 09, 2013
Staying at the Brambles for three nights I could not fathom how charming and warm the place is, starting with the hostess, Eleanor, who also the owner, makes the experience in this beautifully decorated Victorian house simply remarkable. The room was so comfortable and aesthetically appealing, with breakfast including delicious home made dishes that just complete the whole sentence. The thoroughness to which every aspect of the stay was carried out made me certainly wish for a soon return.
5 on September 12, 2013
I recently stayed at The Brambles Inn for one night. I wish it could have been longer and I will definitely look forward to my next stay. The innkeeper is friendly, professional and really wants to provide the best experience. The inn is just beautiful inside and out. There are a few common areas, a lovely porch, amazingly well-kept gardens and a large yard. It is clean and beautifully furnished with a variety of antiques, bright rooms and hand-painted wallpaper. My room was charming and furnished with a comfortable queen sized bed, lovely arm chair, tv, bathroom, free wifi and A/C. I was amazed to find that all rooms were filled the night I stayed because it was so quiet. Breakfast was amazing. Eleanor provided a selection of delicious teas, coffee and orange juice along with delicious homemade cinnamon coffee cake. The first course was vanilla yogurt and fresh fruit. The second course was spiced pancakes with real local maple syrup, scrambled eggs with fresh herbs, and peppered bacon. It was SO delicious and the bacon was honestly the best I've ever tasted. It was a lovely experience and I look forward to staying there again. I highly recommend it to anyone traveling to the Potsdam/Canton area.
4.4 on August 21, 2013
We appreciated not only the closeness to campus, but also the attention to cleanliness and our comfort. As I've read in other reviews, it would have been nice to have been able to get even a bottle of water during our stay. Or perhaps a minifridge in the room that we could have bought something to put in there. Also, I, personally, would have liked to have been able to open the window for sleeping. Eleanor's wilingness to accomodate any dietary needs was welcomed; even if not necessary in our case. We are looking forward to future visits
5 on August 08, 2013
First of all, the lovely caretaker/owner of the property, Eleanor, was a breath of fresh air. She was warm, inviting, and incredibly knowledgeable about the area and about the history surrounding the inn. Eleanor’s attention to detail really shows in the tasteful and elegant way in which she furnished/decorated the B&B. Every room has a unique, cozy quality to it while still maintaining the character of the home itself. From the high-end finishes and hand painted walls to the outdoor garden and original windows, the Brambles is a total feast for the eyes. Speaking of feast, the breakfast that we were served in the morning was delicious!!! I believe that it is different each day, but we were given a colorful fruit salad, muffins, seasoned potatoes, thick cut bacon, and the most amazing egg souffle that I have tried to replicate at home because of its great taste and texture. The company of the other residents, plus the presence of Eleanor only made the breakfast experience that much more enjoyable. Another important item of note was the very lenient pet policy that made our stay possible. We are the proud daddies of an aging greyhound named Honey that requires a first floor room. Fortunately, Eleanor was able to reserve a room specifically for the needs of our dog and made her stay just as enjoyable as ours. Very few hotels/motels in the area accepted pets at all, let alone one of our dog’s size. However, with only an inexpensive pet deposit of ten dollars, Honey was welcomed with open arms. We highly recommend booking a room at the Brambles Inn. On our next visit to Potsdam, we would not even consider staying anywhere else.
4.6 on July 15, 2013
A quiet location, beautifully decorated room, delicious breakfast, and gracious hostess. We will definitely return if traveling to this area in the future.
5 on June 20, 2013
I found the Brambles to be very clean, the service excellent, the staff very friendly and welcoming, and the food delicious. I was given so much food the first morning that I asked for smaller portions the next day-- I am not a big eater and simply could not finish the regular, very generous portion. Eleanor was wonderful company and I enjoyed chatting with her each day. She was knowledgeable about the area and gave me good tips on some sights to see. I stayed in the Thomas Clark room. The bed was very comfortable and the room spacious. I would definitely stay here again.
5 on May 31, 2013
Although it was spur of the moment, we had a great time at the Brambles Inn. The accomodations were very nice and the food was delicious.
4.8 on April 17, 2013
I visited Potsdam, NY for the sole purpose of checking out a college my son had been accepted to. I searched for a pleasant lodging that would accommodate our family as well as our 5 -month old puppy. Since our plans changed after I had made the reservation, I ended up being the only one staying at The Brambles Inn. I was swept away by the most pleasant service, and the beautiful interior of a masterfully and lovingly restored 19th century mansion. I was very comfortable and thoroughly enjoyed my stay. Thank you, Eleanor!
4.4 on April 07, 2013
What a pleasant surprise when you step into The Brambles! The house and decor are a beautiful step back into a time of elegance. The beds are great as is the bathroom. The dining room for breakfast is simply beautiful and sitting with the other guests is a lovely way to make new friends. Small improvements are: a roller shade for the window, a way to block out the hallway light or provide a sleep mask, and a place to put the bar of soap in the antique claw tub shower.
4.8 on January 22, 2013
We recently spent a night at the Brambles prior to moving my son into SUNY. The inn is immaculate and beautifully decorated, the breakfast was delicious, and the service was great. Our only complaint would be that the heat was very difficult to control and was noisy at times. I guess with the charm of a lovely old house comes the less-than-modern heating system. The bedroom was also a little dark, but everything else more than made up for that. I don't know how many more times we'll be making the trek this far north, but we'd be glad to stay at the Brambles again when we do!
4.6 on January 22, 2013
The Brambles is a very cozy and clean property. Eleanor is very kind, and the breakfast is amazing!
4.2 on October 23, 2012
The Inn is very well appointed; a gorgeous Victorian home, well maintained and decorated with exquisite taste. Two negatives...we were dying of thirst and had no where to get a bottle of water from, there was no water, tea or coffee available except during breakfast. Two, the room was sweltering hot in unseasonably warm weather. The rooms were a nice size and the bed was very comfortable. Breakfast was very enjoyable! One other note, we were not offered a tour and we did not feel like we could make use of the rest of the home except our bedroom...very unlike most bed and breakfasts. Very convenient to town. We will return and we highly recommend.
5 on September 10, 2012
I felt like a visiting family member at this beautiful, immaculate, clean inn. I was served a delicious 2-course breakfast on antique dishes which was worth $25 in itself. Highly recommended.
5 on August 26, 2012
5 on August 26, 2012
5 on August 26, 2012
What a lovely experience! Friendly, immaculate & lovely. Would definitely come again!
5 on August 26, 2012
We enjoyed the stay! It was like being at home, the food and atmosphere was awesome.
5 on August 26, 2012
Excellent service, very clean and peaceful. It feels like home!
4.8 on August 13, 2012
Staying at the Brambles was a wonderful experience! Eleanor is so sweet & will take good care of you! Comfortable beds, clean living! I'll be back for sure!
4.0 on July 19, 2012
We really had a wonderful stay. It was peaceful and the staff was extremely thoughtful, caring and attentive. It felt like home. The setting was serene. I would strongly recommend it to everyone.
5 on July 03, 2012
We were up in Potsdam bringing our soon to be college daughter to orientation. Needless to say I was stressed about seeing my "little one" go off to college. Eleanor, the innkeeper, is a calm, warm woman with a soothing personality that helps melt your stress away. The time she puts into preparing a beautiful breakfast (the fresh fruit is the best) is evident, as well as her attention to cleanliness. I would highly recommend the Brambles Inn adn Garden and already have two more upcoming visits planned. I hesitate giving such a glowing review in fear that it may make it more difficult for me to get a room in the future!
4.0 on June 09, 2012
We obviously picked a great B&B for our first . Great service,peaceful setting. Slept like a log. You have set the standard for our future B7B visits. Thanks
5 on April 30, 2012
We have stayed here two times and will be back! The Inn is elegantly and comfortably decorated. Wonderful rooms to relax and read. Rooms are tasteful and charming. Beds are very comfortable and everything is exceptionally clean. Breakfast was delicious and plentiful. Background music added to the pleasant atmosphere in the morning, while visiting with other guests. Hosts are wonderful and attentive! Easy walk to businesses on Main Street. Most enjoyable!
3.2 on February 23, 2012
Common rooms at this inn were very inviting and filled with interesting antiques. The bedroom we had was done nicely but it could have used some TLC. Breakfast was quite generous and tasty but a bit ordinary. Would have been nice to have drinks available thru out the day for their guests. Bottom line... Was a nice place to stay but nothing outstanding.
Thank you for your review. We very much appreciate all guest reviews as it is a way for us to know how our guests feel about The Brambles Inn. We are sorry that our guestrooms did not live up to your expectations. We are in the process of renovating our guestrooms and we have received excellent feedback on the updates and design details thus far. Perhaps the room that you were staying in is one that has not been redesigned as of yet. Please accept our apologies. We must say that we are surprised in regards to your comments about breakfast. We pride ourselves on the full multi-course country breakfast that we serve and our guests always seem to rave about it. Once again, our apologies that breakfast did not live up to your expectations. Finally, we do actually have drinks available to our guests. Coffee, teas, bottled water and various sodas are available throughout the day within the butlers pantry connected to the main dining room. Once again we are very sorry that you did not find your stay at The Brambles inn to your liking. We appreciate your comments and will continue to try very hard to improve in the areas suggested. Thank you- Eleanor innkeeper
5 on October 02, 2011
We recently joined long time friends for a reunion and chose the Brambles. it was a perfect place for a gathering. The hosts were most gracious, the food was wonderful, the unobtrusive thoughtfulness in providing things we needed as a group (wine glasses in the evening, for example) was appreciated. It is a comfortable place to stay. We stayed four nights.
5 on August 07, 2011
1st visit in many years back to Clarkson University campus. The Brambles Inn was a delightful experience... elegant setting, gracious hosts, comfortable room, tastefully decorated, great breakfast. Don't miss staying here.
4.2 on August 03, 2011
A friend and I stayed a night while we took our final exams at Crane. We loved our stay and the service was impeccable. Everything was clean and tidy and we felt right at home. My air conditioner was loud but other than that everything was great! Very accommodating for meals as I have a gluten-free diet. Highly recommend the Brambles Inn!
4.0 on June 28, 2011
My daughter and I came to The Brambles Inn & Gardens to stay for SUNY Potsdam orientation. I stayed two nights, she one, but both of us felt the same way about The Brambles. From the moment we arrived and rang the bell, our innkeepers were very warm and welcoming. We originally had the Knowles room reserved, but were upgraded to the suite. Very spacious accommodations, serene, clean, with beautiful country inn touches all around. The included country breakfast was marvelous. I highly recommend staying here!
4.2 on October 09, 2010
I stayed for 3 nights while on business at SUNY and was delighted with the environment and low key, but gracious hospitality in every aspect of my stay. The breakfasts were superb and huge! I have never stayed at a B & B where I felt so comfortable and my needs were individually met. I usually avoid B & B's because of the lack of privacy compared to a hotel, but this was not the case at the Brambles. I will definitely return when in the area.
3.4 on November 16, 2009
We just returned from a weekend at the Brambles Inn. Breakfast was great, the owners were really nice, and the place was very clean. But the heating system is original from the 1800's, so it makes this horribly loud noise and there's no way to control the temperature. Even after we shut the radiator off as much as we could, it must have been 80 degrees in the room. The noise from the street (there's a couple of sororities and fraternities directly across the street) also kept us up. And the bed was hard as a rock. As good as the breakfast was (and it was amazing both days!), it couldn't make up for the bad night's sleep all 3 of us had. I hate to leave bad reviews, but our experience just didn't match with all those other raving reviews.
We look forward to guest reviews both good and bad and we are delighted that these guests enjoyed our breakfasts each morning. We do strive to make each guests stay a great one!!! We do feel that it is also important to address this guests additional comments regarding their stay. Although the steam radiators are original dating from the 1890s, the main component of the heating system was replaced in the late 1990s. The noise that this guest is referring to is simply a steam valve on each radiator that releases steam every once in a while to control the heating level. The radiators are totally adjustable and the flow of heat can be regulated very easily. We believe that perhaps this guest turned the radiator higher instead of lower...if they had simply spoken to us this issue could have been addressed very easily. Incidentally, most guests think that the gentle hissing made by the radiators is quite charming but,to each their own. Some of our neighbors are indeed sororities and fraternities but we have found that these students are quite respectful to us and our guests. Although they do sometimes 'party' outside during the day and into the evening we have found that by about 11pm they have moved the festivities inside. We are sorry that these guests were bothered. And finally, the issue of the bed is a surprise to us as we have never had anyone complain that our beds were uncomfortable. Once again, had the guests brought these issues to us during their stay we could have addressed the situation immediately.
5 on October 12, 2009
This was our first stay at a B&B and certainly will not be our last. The rooms were beautiful, the service excellent and the breakfasts delicious. We will certainly be staying at the Brambles again.
5 on July 27, 2009
It was by chance that we ended up at the Brambles Inn, we were inquiring with a neighboring hotel to see if we were able to stay there with our dog. We were not, and thankfullly they recommended the Brambles. This beautiful home is being lovingly restored, and each room is thoughtfully decorated. We actually stayed in two different rooms...when the proprietor saw how much gear we had for our week long stay with our 15 month old, he graciously moved us into another room after our first night. We were made to feel very welcome, part of the family in fact. Breakfast in the breathtaking dining room is not to be missed. The fabulous food, in this really breathtaking setting is really wonderful. We were lucky enough to share the dining room with a couple of other guests on various mornings, and enjoyed lovely conversations. If we're ever back in the North Country, the question of where to stay is already answered!
3.6 on May 19, 2009
The home is rustic and quaint. Main floor is spacious with multiple rooms, however no newspapers or other reading materials where provided. Also, coffee and tea, were not provided in the early evening. Rooms are clean and comfortable. The driveway and parking area are not paved, which creates a mud problem when it rains.
5 on May 08, 2009
Would absolutely return and recommend to others! Awesome breakfast!
5 on May 08, 2009
Room was very pleasant and pretty and comfortable, bath as well. My sister and I really admitted it and appreciated it. We were greeted and treated kindly and generously.
5 on May 05, 2009
Beautiful B&B! Wonderfulfood. Very nice people! Great stay!
4.6 on April 19, 2009
Each and every stay at with the owners of the Brambles Inn & Gardens has been a relaxing and inviting experience. The accomodations are very comfortable with an updated, clean washroom in every room. Every morning you are treated to a culinary delight! The dining room is gorgeous with the classic appointments of old world charm. A three course breakfast is fresh, homemade, and presented on classic china. Special attention is paid to every detail without being stuffy. This will be a memorable experience that you want to come back to. Thank you Collin for your hospitality!
3.6 on April 12, 2009
We were pleased with the cleanliness, attractive decorations, the fact we were accommodated, including our dog (who is crate trained), the beds were comfortable, breakfast was very good, etc. Our comments for how to improve are: 1. Do something about the smell of mold or whatever had permeated the house years ago. It hits you as soon as you walk in the front door (talk about a first impression) and may need a cleaning company and use of an ionizer machine to clear it up. There may be air flow issues in the basement contributing to it as well (and possibly cause rot to this very old, elegant home). For the short term, some aromatherapy sticks in jars should be placed around. 2. Shut off the flood light that was left on all night outside our window, to light the parking area and walkway alongside the house. It was hard to fall asleep. Another fixture, or lamp posts, could be situated nearer to the parking area to keep that area lit and safe without blazing light in through a bedroom window. 3. Please have eggs at breakfast! :0)
Thank you for your review. We are always looking for ways to improve our guests experience. Each review, both good and those that are not so good, gives us the opportunity to address and correct things that may be a problem. We do however, respectfully disagree with this guest's opinion on the smell of mold that they noted as they entered the house. During the five years that we have been in business we have never had a guest or family/friends make comments or complain about any odd smells. Once again, we do appreciate your comments and we will be adding aromatherapy sticks to our guest rooms to assure that each guest will be met with a lovely aroma. In addition, we are changing the exterior parking light to a motion detector so that any problems caused by the brightness of the light will be alleviated. We do serve a full country breakfast each morning and the menu is different on a daily basis. We apologize that you were not served eggs the morning that you were with us. Thank you again...
4.0 on April 10, 2009
Great place to stay!
5 on April 10, 2009
Warm, personal service. Couldn't have asked for better!
5 on April 10, 2009
What can I say? This is the most beautiful B&B I have ever been to! The room was nice, clean, and was exactly what I needed. My son is here at Clarkson and I was in walking distance to his frat house on Leroy street.
4.8 on April 08, 2009
The place is beautiful, and the everyone was courteous and wonderful. Each room has its own bathroom adn the house is very clean. I wouldn't hestitate about staying there again, the breakfast alone is worth it. I was surprised by the Brambles Inn. I had past by this Inn hundreds of times while I went to school there, and had no idea about what was hidden inside.
5 on March 27, 2009
We always enjoy the hospitality shown to us and the food and settings are great!
5 on March 27, 2009
Top notch- a must stay. Elegant, quaint, immaculate, cozy, best gourmet breakfast ever! hospitality was superb! They took care of my bags and even started my car in the morning to warm it up!
4.6 on March 27, 2009
Beautiful home, the best breakfast ever! Thank you, Colin!
4.8 on March 19, 2009
Beautiful home. Enjoyed our stay. Found family/staff to be very cordial. Hope to repeat our stay in the future.
5 on March 19, 2009
4.2 on March 19, 2009
would definitely stay again!
3.0 on March 03, 2009
4.8 on February 27, 2009
What a wonderful B&B! The building itself is stunningly beautiful. Room was warm and comfy, deep in the middle of winter. Bathroom felt new, tons of hot water. Breakfast was so big I should not have eaten it all (but I did because it was fantastic). If you're trying to decide between this place and a hotel, go here! The old creaky floors, but hand stenciled walls, it's an experience one rarely gets to have in today's modern world, and it's fun.
5 on February 24, 2009
My wife and i just spent the weekend at the b Brambles. it was the second time we visited. the inn is impeccably decorated, clean, warm and extremely comfortable. Eleanor, Colin and Ryan are very gracious hosts and made our stay there even more enjoyable. I cannot say enough about the breakfast!! The breakfast both mornings was the best i ever had. Home made baked goods to start, home made granola with fresh blueberrys, bananas and yogurt for the second course and cinnamon raisin french toast with apple cranberry compote and real maple syrup with home made sausage for the main course kept me full until dinner. If you are planning a trip to Potsdam i would highly recommend this Inn to anyone. I could go on but i know that people wont read the entire review.Thank you all for a lovely weekend... Allen Brink
4.2 on February 24, 2009
Centrally located in downtown Potsdam, this is a classic home, tastefully restored with choice furnishings. The breakfast was sumptuous. The hosts were gracious and helpful.
5 on July 22, 2008
The perfect blending of modern conveniences and antiquities from the past, the Brambles provides a peaceful retreat in the center of Potsdam. The rooms are beautifully decorated and spotless. Plenty of hot water and strong water pressure in the bathroom. Our breakfast was ample, delicious, and pleasingly presented. The coffee was excellent! What more can I say? We were delighted! Mary J. Saffran
5 on August 02, 2007
The Brambles Inn is such a beautiful place. My friend and I stayed for a few days and we were blown away. The house is warm and inviting, the breakfasts each morning were well thought out and prepared with care. We had all of the privacy that we needed. This is not the typical bed and breakfast, it is much more like a small first class hotel. Loved it.!