Red Coach Inn

We stayed for 3 nights and the rooms were Great! Fit the needs of our family perfectly. We had 4 rooms booked and everyone enjoyed their stay. We also had a wedding reception in the private dining room upstairs and the food was vey good! The staff were very helpful in the set up and ongoing activities of our event. The dining room was very cozy with a wonderful warm atmosphere and the snow and ice were just beautiful overlooking the grand Niagara River. We hope to come back soon! Thank you for everything

We booked a room here mostly for the location - literally, right across from the American side of the falls. The location didn't disappoint, but if you're expecting a view of the falls from the room you won't get it in the less expensive rooms. The room was charming, if on the small side. The bath was a jacuzzi tub, and they did provide a free tray of cheese and crackers, which was nice. The only complaint was that the room did smell like somebody had smoked in it. I'm very sensitive to smells, but my boyfriend isn't, and even he complained about the smell. For the price, this seemed pretty tacky. Conclusion: from the website and the price, I was expecting a pretty high-end B&B, and it was a big deal to splurge on this room. After staying there, I concluded that the whole price is from the location. There are many other B&B's in town that are still within walking distance to the falls - we stayed at the Butler and were very impressed - and it was about half the price.

Wow, what a disappointment staying in the Torquay Room. First of all the picture here with the falls in front of it certainly wasn't how it looked when we arrived. This "hotel" was downtown and looked nothing like the photo...not at all serene like we expected. Our room had a view of the back parking lot. We checked in around 9:30pm. after driving for 10 hours and with another 10 hour drive to get home the next morning. This was a last minute decision to spend the night instead of driving for another 10 hours that night. We were taken down a street that reminded me of an alley to a side door and up the stairs, down the hall and finally to our room. At first glance everything looked great....nice music, small bottle of bubbly, small cheese tray, big screen TV, big tub and then the bed. The bed, the bed, the bed.....sloped down so that your head was lower than your feet, horrible mattress (very uncomfortable), the bed squeaked and rattled all night. I slept 2 hours the whole night due to it being so squeaky everytime I would roll over. Sheets that you could literally read the paper through and the room temp. was preset so that we could not get it cool enough for us. Tub was nice but the towels felt rough as burlap. The price of 179.00 per night was way overpriced and today I noticed the price change of 229.00. Certainly the owners have not stayed in this room.....otherwise they would have fixed the bed. And the breakfast was just ok....not impressed. Waite staff was excellent however. As current owners of a B&B this "hotel" did not measure up to our standards that we provide for our customers at 1/2 the cost of this one. Don't forget the hidden charges 10% for room tax and front desk gratuity! When one stays at a B&B the 2 things that should be outstanding are the BED and BREAKFAST.....we received neither one at this place. Nothing but disappointment......

The Red Coach Inn was just wonderful! We stayed in one of the newer rooms (The Buckingham). The room was large and spotless. The front office manager, Amanda, showed us to our room where we had a bottle of champagne and a fruit/cheese tray waiting on us as well as Godiva chocolates. Upon departure, she gave us fresh chocolate chip cookies for our trip home. Very nice touches! The bathroom was very roomy with a large Jacuzzi tub, granite countertops and a tile floor. They even provide a black washcloth for the purpose of makeup removal, ladies! We travely quite frequently, and I have never seen this before. There is also a normal size hair dryer - not one of those little useless compact ones. The beds were very comfortable. There is also a Bose radio on the table as well as a large flat screen TV. A refrigerator and coffee maker are also included as well as robes, plenty of extra blankets/pillows and an ironing board. All rooms include breakfast in the restaurant. You can choose anything from the menu. We each tried something different each morning, and everything was delicious! The wait staff was very friendly, although the service was slow at times. The inn is right across the street from the American Rapids/Falls. You can open your window and hear the rushing water. Free parking is included in the back of the inn for guests. The trolley stops not too far in front of the hotel, so we only used our rental car to go to/from the airport and over to Lockport one day. We walked over to the CAN side one day. The Rainbow Bridge is a good walk, but easy and flat. From what we could tell, all of the chain type hotels were packed with people. Since The Red Coach Inn is not very large, that was not the case for us. Very quiet all of the time. If we ever get to return to Niagara Falls, we will definitely stay here again. Do not consider staying anywhere else - pay a few extra $$ and stay at The Red Coach Inn!

Kevin and I are both native New Yorkers, neither of us have ever been to this part of New York State prior to this weekend. We not only saw the great Niagara Falls, we also drove up to see Lake Ontario, Fort Niagara and the Erie Canal, and enjoyed each of these attraction very much. However, staying at The Red Coach Inn, was really the cherry on the sundae. Your accommodations and staff, more than met our expectations and the food at the restaurant was just wonderful. I plan to return later this summer and I would not dream of staying anywhere else. Thank you for making this trip so enjoyable. See you again...soon. Lisa McGovern (Nottingham: July 1 - July 3, 2010)

Great place to go! Rooms are dreamy, food is fabulous. Service is outstanding. Wonderful view of Niagara River from your room.

My family and I fell into the lap of luxury at the Red Coach Inn, so much more comfortable and beautiful than the local chain hotels in Buffalo. We especially enjoyed the breakfast that was provided to us in our suite each morning of our stay. It felt as if we were in Europe. We were, however, disappointed with the restaurant's wait staff during dinner, whose demeanor deflated our birthday celebration. That said, the Innkeeper made amends by giving us a fair credit at checkout; other staff members were equally respectful.

My wife and I stayed two nights in the Canterbury Suite. We never had in a B&B so ample space and really nice furnitured rooms. We had dinner there twice, which we enjoyed. The inn is in a very short walking distance to the falls. You don't need the car. Parking space is on the ground. It is a very good and pleasant location when visiting the falls. There is really nothing else in the neighborhood. We really can recommend this inn.

A born and bred Buffalonian who’s been living abroad since 1970, I’ve always loved Niagara Falls more than any place on earth. When I was little and my aunts wanted to give me a special treat, they’d take me to the Red Coach Inn, and so this inn is very special to me. I’d told my French husband many many times how beautiful Niagara Falls is in winter and promised to bring him one day to see the Falls at its very best. But what with jobs, children, school, etc - we didn't get back to see the ice and snow until February 2008. I booked a suite at the Red Coach Inn, hoping that it was still as wonderful as in my childhood memories. I was not disappointed – the people were very friendly and warm, the rooms were very tastefully furnished and we had a fireplace that clicked on, a gorgeous view, an excellent dinner in their lovely dining room (and my husband's French), - I can’t tell you how much we enjoyed our stay! AND my husband’s promised to bring me back for another winter visit to Niagara Falls – and the Red Coach Inn, of course!

Great place. Very close to the falls. Every morning we grabbed a cup of coffee and walked across the street to enjoy the rapids, then walked (3 minutes) to the falls. Compared to prices of hotels, this was a good choice for only a small amount more. Rooms were clean and beautifully decorated, staff polite and a fine restaurant on premise. If you are planning to stay on the American side, this is the place to stay. Casino is 2 blocks away, about a 10 minute walk.