Sand Castle Inn

This place was great and the staff was wonderful. We really enjoyed the fact they served breakfast from 8:30 am to 10:30 am and this allowed us to sleep in. The big screen TV's in each room and the fireplaces made it very comfortable and relaxing.

Room was clean, big, and comfy. Balcony was beautiful. Staff was sweet. Food was delicious. Fireplace was cozy. Couldn't have asked for a better stay!

This was the first time my wife and I had been to the Lake Michigan side of Michigan and was our second visit to a B&B. The ladies there treated us like family. We felt at home and were so excited to get back to the house to see what freshly baked cookies were waiting for us after a day out and about. Our room was very nice and well adorned. It was great falling asleep and waking up to the sounds of the waves. And then heading downstairs to the wonderful breakfast the ladies put together for us. Even though there were other people there, the ladies made us feel like we were the only ones there. Great time and we will be back...

We are repeat customers and always enjoy our stays at the Sand Castle Inn. The rooms, breakfasts, snacks, & service are always top notch. We especially enjoy relaxing on the front porch. Downtown South Haven, the lighthouses, and the beach are all within walking distance.

My husband and I booked a pool room at the Sand Castle B&B when we were in town for a weekend get-together with some friends. The room was very clean, and the staff was very polite and helpful. There were hors d'oeuvres served daily around 6pm, and a hot breakfast each morning. There was also a heated pool. My only regret was that we didn't get to spend more time at the B&B! We will definitely look into staying there again when we are in town! It was a calm, quiet and relaxing atmosphere.

Everything was excellent, and we adore the staff! I think this was our fifth year at Sand Castle, and we plan to return next summer. And the location is perfect for walking to the beach or "downtown" South haven for shopping or dining. We LOVE it!

This is a very comfortable friendly inn where you truly feel at home! The large front porch with lots of seating is perfect for relaxing with a glass of wine. The pool is also a wonderful spot to refresh yourself and the beach is just a block away.Staff is wonderful.

The suites are well sized and have a nice porch or balcony. They serve an excellent ala carte breakfast. The Inn is really close to a nice, pretty quiet public beach. At the top of the entrance to the beach, there is a cute little party store with made to order sandwiches. We love to come here to get on the beach and get wet in Lake Michigan.

Our stay at the Sand Castle Bed and Breakfast July 3rd, 2011 was wonderful. The staff was extremely friendly. We enjoyed using the pool and the close proximity to the beach. We have stayed at other Bed and Breakfast in the South Haven area and The Sand Castle will always be our FIRST choice in the future.

What a gorgeous place for a little getaway! Walking distance to beaches, quiet street, lovely front porch and pool area. Hospitality and service was top notch! Actually allowed us to book for one night on a busy weekend (which no other B & B would accomodate). We will definitely be back!

Ah, the glorious days of summer in Michigan - at just two blocks from the sparkling sands of Lake Michigan with a pristine pool and scrumptious breakfasts, the Sand Castle Inn was a wonderful choice! This lovely home is quiet and comfortable, and our hosts were friendly and accommodating. What a lovely place for rest and respite - we will return!

We stayed at the Sand Castle 2 weeks ago and loved our large comfortable room as well as the convenient location. The staff could not have been more accomodating and the food was delicious. It also was very quiet so we got lots of rest both in our room and on the large wrap-around porch. All of this with the pool and a 1 block walk to beautiful South Haven beach make this a great place to spend time when traveling in Southwest Michigan. There is also a bicycle, kayak rental right across the street, very convenient to anything you would want to do. We were told that many guests are repeat customers...with good reason!

We love this B&B because (1) the staff are all great, very friendly and helpful, (2) perfect location between beach and town, (3) fantastic porch. Only negative was the primary breakfast item was an egg casserole 3 straight days. It would have been nice to have had something like a french toast one of the days. Also, the innkeepers are not on site and not involved in the day to day operations.

[Resource Id: innkeeperresponse, Set: reviews]
We would like to clarify one of the guest's comments. The head innkeeper lives at the Inn and is available to all of our guests 24 hours a day, 7 days a week. The Innkeeper lives on site and is involved in the day to day operations of the Inn. Thank you for your comments and for, again, staying with us. We are gratified by your kind words and will look forward to your next visit.

- Charles (innkeeper)

The location couldn't be better unless it was on the beach. Staff was outstanding. Very comfortable bed and nice linens. We paid 275 per night, which is a little pricey, but it was in high season and last minute.

We also enjoyed having our own porch and the beautiful garden.

Fantastic appetizers, late night snacks, and huge delicious breakfast. Absolutely beautiful room and wonderful service. You pay for what you get, but we would definately go back.

Our room was very nice. We especially liked the balcony area. This inn is located right in town but only a couple short blocks from the beach and it also has a very nice small pool area. The breakfast was fantastic! We look forward to a return trip.

My wife and I went there last Friday for our 1 year anniversary. Our stay was a hit, and we recommend this. Can't wait to return.

Love the breakfast in the morning! Everyone very friendly. It is great to have the choice of the beach or a pool. Great location to walk downtown or to Lake Michigan.

We had a nice stay at the Sand Castle Inn - the food was delicious, pool was warm and the beach was just a block away. We would definitely stay there again!

Charming, very clean, great food, friendly and helpful staff, short walk to beach and downtown, loved the individual decks and large common porch. Would definitely stay there again.

Breakfast was superb every morning. My mother and I were always greated and welcomed each time we returned to the Inn. The pool was a nice addition as it was too cool to be on the beach in the morning. Perfect location to walk to the beach and in to town to shop and dine. I plan to return to Sand Castle Inn with my husband on a future visit.

The location is amazing and the breakfast is delicious. Unfortunately the staff is unwilling to break from their schedule for special requests

Great location, friendly staff, super food, really nice clean pool and would definitely stay again!

The inn was in a GREAT spot, a block from a deli/party store and kayak rental place, and only another block to the beach. It was also an easy walk to the downtown boardwalk area with the shops and restaurants. The staff was very friendly, the room was GREAT, and the cost was less than other places in the area. We will make a point of staying there again sometime!

Days were cool and rainy. Room was good but had to run fan and radio to cover the gentleman snoring in next room. Thin wall?? Food was fantastic, service was very good. I would return when it is warmer and ask for a different room :)

Sand Castle Inn was a wonderful place to spend our 2nd anniversary together. It exceeded our expectations. The staff was very friendly, the food was excellent, and the rooms were clean.

My husband and I chose the Sand Castle Inn for a much needed night away. It was fabulous! The room was beautiful and quiet. There was no slamming of doors, talking, ice getting from the icemaker like at a chain hotel. It was within walking distance from downtown and the beach. The host was very helpful and kind. When we arrived there were munchies to enjoy and the breakfast was wonderful as well. We will definitely return to the Sand Castle Inn!

I was very pleased with the room, and the breakfast was outstanding.

the innkeepers were not there, to check us in,,it was the housekeeper,,,folding sheets in the parlor when we arrived...the food and hospitality was great thanks to the maid and the cook,,,,,,would go back a great value......

The room was very nice and quiet. Not real satisfied with the coolness of the room at night, but we managed. Breakfast first day was great, but second day was a little skimpy. Appetizers in the evening and cookies later on were good! Very much enjoyed the small pool after a hot day of walking to the beach and browsing the shops. Sitting on the front porch was relaxing.

We've stayed at the Sand Castle Inn twice and would stay again. Close to beaches and town. Staff very helpful and friendly. The Tower room is quiet with a great view.

We had a wonderful stay. Hope to go back in September

The Sand Castle is a wonderful place to stay. The staff was great and made sure we had everything we needed. Inn is very clean. It is located a very short walk to beach or town. Highly recommend.

My husband and I stayed over Memorial Day weekend and it was wonderful. Breakfast was great and the beds were really comfy. We ended up spending more time by the pool than at the beach. We will definitely go back

This bed and breakfast is not as advertised, and I would strongly recommend looking at one of the many other area B&Bs. A few highlights: The AC was broken when we arrived and they did not fix it for two days. The owner does not live in the area and could not be reached during this time. He chose not to compensate us because “he figures he’s already lost your business.” The staff were unprofessional and indifferent. The Innkeeper was entirely rude and very unpleasant, never once apologizing for any inconvenience we had encountered and instead being confrontational, making matters worse. We attempted to leave, but were denied any sort of a refund, so we tried to make the best of it by staying away from the INN as much as possible. We recommend you do the same. While the location is close to the beach and a park, it is also on a busy street. We are from Chicago and considered it to be very loud, especially at night. The furnishings and decor in the rooms are very cheap, and the beds are uncomfortable. The plastic plants were covered in dust and the kitchen had a very bad fruit fly problem, which prompted us to stop eating the breakfasts. It felt like a rundown motel, not a relaxing bed and breakfast. All in all, it is probably the worst travel experience we have ever had. Hence, why I have chosen to write this review to give a heads up to others who might be fooled by the many “rave reviews” listed for them here and elsewhere. I don’t see how a five star experience is remotely possible at the Sandcastle Inn.

[Resource Id: innkeeperresponse, Set: reviews]
We have aired out this guest’s review at our weekly staff meetings. The guest visited in August of 2009 but didn’t review the Inn until May of 2010, nine months later. This long delay made it difficult to identify the guest, and some of the seasonal staff was no longer at the Inn. We would like to thank the guest for sharing his experience and giving us his feedback. It helps us improve. We regret that the central air conditioning was out for a short time during his stay. We have an air conditioning contractor who responds 24 hours a day, and he dealt with this immediately. Our ten-room Inn was completely full at this time, and none of the other guests complained. The remainder of the guest’s review seems to be colored by the one issue. We would certainly never treat a guest unfairly because “he figures he’s already lost your business.” Making the accusation that other guest “rave reviews” are not as valid as his own review is not a serious criticism and is designed only to hurt the Inn and the staff. It makes the truth of this guest’s other complaints questionable. If everything the guest related was true, we would long ago be out of business. We have been in business for 16 years. 40% of our guests are return guests. I have read the other guest reviews on this site. None reflects this guest’s experience. We are physically inspected each year by Lake to Lake Bed and Breakfast Association and AAA and are members of too many professional travel associations to list here. Once again, we thank the guest for his review and want to assure that we will use it to improve.

- Charles Kindred (Owner)

My stay at the Sand Castle Crown Room was simply delightful! Carlene, the innkeeper, treated us like her family! The breakfasts, snacks, and her famous chocolate chip cookies are just scrumptious!

My girlfriend and I needed some R&R and decided to stay in MI at the Sand Castle. a lovely inn that sits across the street from beautiful Lake Michigan. The stay far surpassed our expectations. We immediately felt at home with the manager, Carlene. The breakfasts, late afternoon meals, and evening treats were outstanding, artistically displayed. There were always drinks, appetizers, snacks to enjoy. Our room was spotlessly clean, as was the lovely pool area. We were treated like queens! Friendliness was the overall feeling.

My husband and I were in desperate need of a getaway. We found Sand Castle Inn online and booked a 3 night stay. We picked a perfect weekend, the weather was amazing and we couldn't be happier with the accomodations. The breakfast every morning was great. Carlene was very thoughtful enough to make sure we were having fun and made sure we knew everything there was to do in town. We stayed in the only room on the 3rd floor, it was spacious, clean and inviting. We loved the fireplace and balcony. And to top if off, you cannot beat the location, we walked to the beach and you can even walk to downtown. Hope you enjoy your stay as much as we did!

My husband and I have been staying at The Sand Castle for years, and we can't say enough good things about it. Beautiful, peaceful, welcoming, and expertly run, too, by their lovely manager. We are made to feel at home there!