The Blair Hill Inn
The Blair Hill Inn is an oasis of elegance amid the mountain lake wilderness of northern Maine. Housed in a Queen Anne Victorian manision, the inn is imposing but not intimidating, luxurious without being fussy, grandly historic but... more
Here is what guests had to say...
| Innkeeper Response |
We are truly sorry that this was the impression left with these guests. We work so very hard to make all guests feel welcome and comfortable. Normally, both my husband and I greet diners and guests so we can give everyone our undivided attention. On that evening, I was attending a hospital board meeting which was to end at 6:00PM but unexpectedly ran over leaving my husband alone to check in guests and diners. He didn't mean to seem hurried but apparently he did. We offer this not as an excuse because we know that each guest's expectations must be met, but to explain that we do not treat our 'inn' guests secondary to our diners. I believe that all other reviews here and on tripadvisor. com will attest to that. As to the issues with the guest room itself - we did find a small 2 inch crack at the upper left corner of the window. We don't know when that happened or how but it didn't distract from the view and was quite minor. All of the windows in this room have since been replaced as part of our restoration efforts. As to the wires hanging from the ceiling; just above the guest door next to the existing smoke detector there was a small hole with two wires extending about two inches from the hole. We were in the process of replacing the stand-alone smoke detectors with a new, hard-wired smoke detector system. Upon check-out the new detectors were to be connected and the old removed. Unfortunately, we did not think to explain this as we didn't see it as a distraction from the overall ambience of this beautiful guest room. And, yes, we had just put a new french window in the bathroom of another guest room and were in the process of replacing clapboard around it. I truly wish these guests had told us that they found issue with these things so we could have had a chance to explain and/or offer some sort of amenity in return. We always bend over backwards to make something right if we can!
|
| - Ruth McLaughlin (innkeeper) |
|
| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
Please share your comments with the millions of travelers who visit BedandBreakfast.com.
