Had high expectations so a bit disappointed
- Stayed On 3 / 2011
- Reviewed on: 3/27/2011
- View Reviewer Info
About the reviewer
Between 36-45 years old
Stays at B&Bs once a year
Typically stays in premium lodging
Was travelling on vacation
- Guest Rooms
I read a few amazing reviews and the photos on the website also looked amazing. The villa is 15 years old, so in it's day it would have been more impressive. It seemed like the villa needs a bit of work. The setting and the staff were great. The food at the restaurant was quite expensive. We were only there a few nights.
[Resource Id: innkeeperresponse, Set: reviews]
Thank you for posting a review and I'm very sorry that your expectations were not exceeded. We are entirely at fault for having guests stay at the villa during our extensive renovation, as it is difficult to suspend reconstruction and expect that it will go unnoticed by our guests. We have now learned that that in the future we simply must complete the projects that we commence, while suspending guests accommodation activity, in order to maintain our standards. I recognize from your review that the service was not an issue, which is nice to hear. Great service has always been our halmark and it would be very discouraging to hear otherwise, as we have only received high praise and compliments in the past. I do understand how the villa could have looked in disarray. I hope that you were able to still enjoy your holiday with us. As far as the food prices, we only charge cost plus 35% preparation fee plus tax. There is not much flexibility in this area, as it is mostly a breakeven venture that we undertake in order to please our clientele. I do know that food grocery costs are up 150% in Bali over the past 3 years, which might help explain things. Again, my sincere apologies. London Perry
Quick Snap Shot
Book It Today
Please enter different dates above
Sorry, returned no available rooms for your travel dates.
Please choose alternative travel dates, or contact the property via phone or its website to inquire about availability that may not have been loaded into our system.
Other Available Inns
- EmailContact Innkeeper
Contact The Innkeeper
Best Price Guarantee
What is the Best Price Guarantee?
Simple! BedandBreakfast.com guarantees you're getting the best price on your bed and breakfast stay when you book your room on BedandBreakfast.com. Within 24 hours of your booking, if you find a better price for the same room on the same date(s) at the same B&B, BedandBreakfast.com will refund the difference to you!
What does the Best Price Guarantee cover?
The Best Price Guarantee covers any Bed and Breakfast booked online through BedandBreafkast.com. The Bed and Breakfast must be booked using the Book It button on BedandBreakfast.com in order to qualify.
How do I take advantage of the Best Price Guarantee?
Just call 1-800-GO-B-AND-B (1-800-462-2632) within 24 hours of booking and give our customer support representative the details on the lower price you found.
Best Price Guarantee Terms and Conditions
The BedandBreakfast.com Best Price Guarantee ensures that when you book and pay for your reservation online through the BedandBreafkast.com website, you are booking your room at the lowest available price. If you find a lower price for the same room on the same dates at the same B&B, and contact us within 24 hour of making your booking, we will refund the difference in price to you. This guarantee does not apply to bookings made over holidays and/or for special events. All requests are subject to verification by BedandBreakfast.com. BedandBreafkast.com will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by BedandBreakfast.com personnel. Nor will BedandBreakfast.com verify any requests that it believes, in its sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith.