"My husband and I stayed only one night, but it was awesome. This is the 3rd stay at the Hilo Bay Hale. We've stayed at the Lava Room the previous 2 stays and loved it. This is the first time in the James Michener room and it was beautiful. There is a koi fish pond just outside the balcony which made it even better. There is a whirlpool tub, that unfortunately isn't working, but it was still awesome to soak in it anyway. The breakfast is amazing. So much food, but healthy and delicious. beautiful presentations and recipes and the staff is very friendly and helpful. We forgot a pair of jeans and they immediately called us to let us know. We were still in town, so we were able to pick it up. For newcomers to Hilo: one suggestion is to bring Ear Plugs due to the Coqui Frogs. They don't stop singing till 7 am, so be prepared. We were so we slept soundly. It's all over Hilo, so it's normal, but you might not be used to it. We travel to Hilo every year and we will always stay at the Hilo Bay Hale B&B."