"Our stay in mid-summer was absolutely unforgettable!! We were most impressed by Charlene's attention to detail, it's truly a talent I've never seen as perfected as she has it (she even noticed a little sparkle of hairspray on a tiled wall by a bathroom mirror). When we arrived at the inn, the innkeepers were not able to be there (I'm positive this is a rarity), however, we did not feel slighted in the least. Charlene was excellent in communicating what we were to do when we arrived. She told us where to find the key and to call her when we got it. She gave us a perfect tour over the phone! She walked us through the parlor and dining rooms, "showed" us the easiest route to take our luggage, "walked" us up to our room (the "Tudor Rose" room), and showed us every element of our room--right down to the saran wrap on the water glasses! She has an excellent knowledge of Cedar City and the surrounding area. And is able to recommend anything to your liking. Breakfast was absolutely phenomenal! Gary is AMAZING in the kitchen! Charlene took us on a tour of the whole inn before we left in the morning, and we just couldn't get enough, everything was just PERFECT! We will never stay anywhere else if we have the opportunity to stay in the area again."