Brigadoon B&B

I have stayed at the Brigadoon more than twenty nights during the last year while on business in the Mystic area. The innkeepers made me feel very comfortable and safe, especially as I was often traveling alone. The rooms are comfortable with great common areas; internet access along with quaint interiors and old-fashioned service. They serve a delicious, complete breakfast, afternoon tea and evening dessert. The hospitality is exceptional.

The Inn Keeper was just lovely and extremely accomodating. I really enjoyed her extra effort to offer home-made brownies and wine in the evening. We never made it to breakfast as we decided to sleep in. Which was a real treat too. In my opinion, the room could use a bit of updating (Carpet) but we still enjoyed the atmosphere and hospitality. I think it's probably one of the nicest places to stay in Mystic and would recommend.

great place to stay

great location to mystic and beach, pvt. entrance to room and king size bed were wonderful. also convenient for foxwoods

Some high points: The Inn is a lovely and interesting restored victorian, the exposed beams in the dining room and hardwood floors are outdone only by the living room with its huge hearth and the lovely antiques everywhere. The Breakfast: a fresh and delightful fruit salad made minutes before was followed by fresh squeezed orange juice, coffee, a muffin and then a plate of eggs over easy, bacon and whole grain toast whose taste and presentation were indicative of a finer restaurant. This was served in the aforementioned dining room with a lovely and tranquil view.(its worth mentioning the breakfast was my choice from several offered, but I am convinced Ted would be equally adept at any of his offerings.)There is tea in the afternoon and wine in the evening served but I cannot say more as I missed both, presumably though, they are as delightful as all the other amenities. Helpful: maybe THIS is what separates a B&B from a hotel the most for me. Both Innkeepers were helpful beyond the level of the better hotels Ive stayed in. They helped me find the attractions, restaurants, and much more, all with the reccomendations and caveats you wish you could get from someone who was a local!. The room- I did not book one of the upperscale rooms but mine was CLEAN, very comfortable, and convenient, not to mention charming n a way hotels never are. I got a peek at some of the other rooms and suffice to say, they do not want for luxury or visual appeal. The private bath was well appointed and clean. They also offer a very fast WiFi, if you need to keep in touch with the office. The TV was not a massive flat screen but if you want a giant TV in Mystic, youve missed the point of being there. Cable is also included and free but again, cable in Mystic??? In short, a lovely place I plan to return to and will surely bring my SO!

we had a very pleasant stay at brigadoon, the room was lovely and the innkeepers very welcomming. bernadette and daughter alicia

Owners were very accomodating & friendly; beds comfortable; food very good; clean and homey.

My husband and I had the pleasure recently to stay at the Brigadoon while visiting Mystic. Ted and Kay are a lovely couple who excelled at making us feel welcome and comfortable. Our room was bright and pleasant and very clean. I particularly liked the antique commode with the beveled mirror in our room. In the morning Ted made me a wonderful omelette and a fresh fruit salad. My husband doesn't eat eggs and we hadn't told them that the day before, but they rustled something else up for him on the spot that he was more than happy with. I recommend staying here to anyone who enjoys the personal, unique experience of a B & B as opposed to the more sterile motel/hotel room scene. Thank you Kay and Ted.

Hosts were exceedingly welcoming. Beds were fabulous. Breakfast, with homemade peach muffins, was excellent. Nice clean facility.

Stayed at the Brigadoon for 2 nights while in town for a wedding. My wife and I love to stay at B&B’s when traveling. In all our B&B stays I would rate this as our worst. We found the room to be very dirty. In fact a previous guest had written the words “DUST ME” in the dust on top of the television. There were bobby pins and other items on the floor so it was obvious the room had not been vacuumed. In fact we left the items there to allow the chance for the room to be cleaned the next day but they still remained when we checked out. Although breakfast smelled delicious, I can not comment on the quality since my wife refused to eat there die to the cleanliness issue. Based on my previous B&B experiences I would rate the Brigadoon a nice boarding house and not an upscale B&B. I was willing to spend twice the amount if my room was clean. I did drop the owners a line when we returned home so hopefully they will correct these issues before the next guests check into the Stewart Room. By the way, no compensation was offered for the poor experience.

[Resource Id: innkeeperresponse, Set: reviews]
I would like to thank Mr. Morgan for alerting us to a potential problem in one of our bedrooms. If there was dust and bobby pins on the floor we once again sincerely apologize. Unfortunately, Mr. Morgan didn't mention any problem while he was staying with us. Had he done so we would have immediately taken care of it. By the time he called us the room had been cleaned, occupied and cleaned again so there was no way for us to verify his complaints. When I asked him to be more specific all he kept mentioning was dust on the TV and bobby pins on the floor. Also, I would like to point out that our kitchen is open to our guests at any time, we implement the ServSave procedures of the National Restaurant Association and we are inspected by the Health Department, so Mrs. Morgan could have enjoyed our famous breakfast along with the other fourteen satisfied guests that weekend. Our housekeepers claimed that the room had been cleaned, dusted and vacuumed before the Morgans arrived. They have been with me for over ten years and I trust them to do their jobs thoroughly. However, if that room somehow slipped through the cracks then that is inexcusable and once again, we thank Mr. Morgan for pointing it out. We have been in business for over twenty-one years and enjoy a very high percentage of returning guests and guest referrals. We would not be able to have such success if our rooms were not clean, comfortable and welcoming. The staff and I have discussed this incident and have implemented additional measures to make sure that something like this never happens again.

- Kay Lucas (innkeeper)

The Brigadoon was a delightful surprise. Our room was very cozy and romantic. Breakfast was very good. Only down falls: 1)little further away from mystic than expected. 2) tiny tiny TV. "if your going there to watch TV, your missing the whole idea of the romantic atmosphere!" We didn't watch much :).

It was like to stay at home with your relatives, in the same time strong respect for your privacy

Kay and Ted were gratious hosts. Our room in the cottage was very comfortable. Breakfast was very good.

My husband & I had just gotten back to and I could not wait to tell everyone what a great stay we had at The Brigadoon B & B. Ted & Kay were wonderful and the place is gorgeous. We will definetly be back!