4,6 en diciembre 18, 2013
The Innkeepers were both friendly & welcomed us to their home. Food was fabulous and service very good. Enjoyed the company of the other quests!
4,8 en agosto 21, 2013
A totally lovely Inn. The room was beautiful and the bed was very comfortable. Jeannie was wonderful and gave us great insight into the area. Her recommendations for sights and foods were spot on. Her breakfasts were out of this world!
4,6 en agosto 15, 2013
Location A+ in historical district close to restaurants and historic neighbourhoods. Beautiful B&B,wonderful breakfast and Innkeeper, great personality. Loved the area and friendly atmosphere. Great stay.
5 en agosto 14, 2013
Our stay at the Old Waterstreet Inn was superb! The hostess was so accommodating and friendly. The room and the breakfast was lovely. We were very pleased with all aspects!
5 en agosto 12, 2013
A beautiful, stately home built in the mid 1800's; wonderfully appointed and decorated by Jeannie. Close to old town. Jeannie's hospitality and attention were beyond compare. We love this B&B!!
4,2 en agosto 09, 2013
A beautiful B&B with a gracious Inn Keeper.. Felt right at home the minute I walked in.. Absolutely delicious breakfast, very surprised at spaciousness of rooms. Just lovely.
4,6 en agosto 07, 2013
A house with history and décor to match, but with 21st century conveniences; genial, generous, and helpful hosts; tasty and bountiful breakfasts. Location can't be beat.
5 en julio 09, 2013
Delightful stay, great service. This was probably the cleanest B&B ever!! Thanks so much!
4,4 en abril 19, 2012
My husband and I stayed at the Old Waterstreet Inn for just one April evening on our travels from the south to the north. After many hours of road wearniness, we arrived at this Inn and breathed a sigh of relief. It was all we'd hoped for and more. Innkeepers Jeannie and Mark were so helpful in getting us settled and recommending a place close by for late night dinner that was just what we needed. We felt very much at home in this amazing home of wonderful architecture, history and eclectic but tasteful decor. If we pass this way again, this Inn is a "must stay" on our list.
5 en abril 18, 2012
After my first stay at Jeanne and Erik's inn back in 2010, I knew this was the place to plan a girlfriends' getaway weekend. This finally happened last weekend. We all loved our stay there and plan to come back again.
5 en abril 08, 2012
The Old Waterstreet Inn is a delightful B&B with a great location for strolling the old town section of Winchester. Owners Jeannie and Erik are charming hosts who provide wonderful hearty breakfasts and easy directions to local shops and restaurants. I highly recommend Violino for a fabulous Italian meal.
4,8 en marzo 05, 2012
The perfect B&B. The room was the largest we've ever stayed in at a B&B... perfectly appointed with a brand new, modern bathroom with heated tile floor. Great breakfast, friendly, attentive innkeeper.
5 en agosto 02, 2011
Classy, well-run B&B. Great restored historic home with wonderful amenities. Very friendly owners, knowledgeable of local food & attractions.
4,8 en abril 05, 2011
This was our first experience with a B&B so we were going on recommendations from others. The inn was as promised on the website while the service was exceptional. The breakfast times were adjusted to meet our schedule and the meals were superb. We hope to return next year.
4,0 en marzo 25, 2011
We had a very pleasant stay. We had the Study which was warm and relaxing. We found out about a unique tree that has interesting fruit that the squires love and it looks like brains. The town is nice place to take walks and the people are very friendly. The Inn is some place that I would recommend and would stay there again if I that way again. Thoroughly enjoyed our stay there.
Respuesta del propietario
yes, we have a beautiful 200-year-old Osage Orange tree in the Inn yard, and everyone is fascinated by it. The fruits are called hedge apples and kids call them "monkey brains". Our guests love to relax in the yard or on the garden terrace spring through fall.
3,2 en marzo 02, 2011
Stayed at the Inn several weekends ago, beautiful house, could use some TLC, proprietors were very nice and presented us with a wonderful breakfast the next day, breakfast hours could be extended, currently 8:30 to 9:30. Room was beautiful with period furniture and a lovely private balcony, large enough to have several guests over for wine. We utilized the fire place, which was a lovely source of heat and romance, however, after 2 hours of having a fire without incident, the room, and the whole upstairs area of the house filled with smoke, soliciting guests out of their rooms at 1:15 AM, the entire Winchester FD showed up, WOW, what an exciting evening, finally was able to jump into bed at approx. 2:40 AM. Big shock was that upon checkout we were charged the full amount for the room, no discount offered, no offer of a discounted rate for future visits, etc. Given the fact that we did NOTHING to initiate the smoke, turned out to be the heavy winds, you would have thought that Top Notch Customer Service would include a discount on checkout or a discounted future stay, oh well, will most likely not visit this location again, entirely because of this customer service flaw.
Respuesta del propietario
We appreciate very much the positive comments about the Inn, and we're sorry that these guests were not completely satisfied. Excessively high winds caused a back draft to occur in the chimney, which then caused a lot of smoke to pour into the room and upstairs hallway. This set off the fire alarm, which are connected to the fire department. After the initial chaos and noise the fireman arrived within minutes and the alarms were silenced. 4 firemen came into the house, while the rest checked the chimney from the outside. This couple had gone into the sunroom, so we took their glasses of wine into them, and they seemed to be taking it in stride. We then offered to move them to another room, where they would not have had the smoke smell and they could unwind in private and relax, or go to bed. They turned down this offer. The 4 firemen who did the clean up were courteous and made minimal disturbance, and the other couple staying with us told us the next morning that they were able to go back to sleep once the alarms were turned off. This incident was very distressing to us, because we strive to make our guests as comfortable as possible, but we felt offering this couple another room would have minimized their discomfort. We also did tell them to come to breakfast the next day as late as they wanted to. We hope future guests will understand that when something is in our control, or if we are negligent in any way, we certainly offer compensation to our guests. For the past 7 years we have built our business on providing superior customer service and attention, which the following reviews attest to (as well as the reviews on Tripadvisor)
5 en enero 04, 2011
A truly wonderful B&B. The hospitality was exceptional. Really wished we could have stayed longer. Close to all amenities. B&Z - Rockport, Maine
4,2 en octubre 19, 2010
Jeannie and Erik have a really wonderful B&B. Everything was great from the rooms to breakfast to the location near down town. They took care of our dinner reservations for us, which was very helpful. Highly recommend The Cortland Room, which features a private porch overlooking the garden. Over all it was a fantastic experience and we will definitely be returning.
4,2 en octubre 03, 2010
We had a great time in Winchester. The Old Waterstreet Inn is gorgeous. Jeanne and Erik made us feel right at home and were very knowledgable about the area and the nearby restaurants. The breakfast was delicious and Jeanne was very attentive to the needs of the guests. Would highly recommend this B & B
5 en septiembre 24, 2010
My daughter visited this wonderful B&B and highly recommend that I stay overnight as she knows how particular I am. The inn is so clean and decorated beautifully! My husband and I enjoyed the entire experience, hospitality, and of course the wonderful breakfast that started with a fruit compote, slice of quiche and topped off with apple walnut pancakes! I felt so relaxed and it was very nice not to have to get up from the table and clean up dishes. Jeannie was the perfect hostess and my husband and I highly recommend that you enjoy a stay here!
4,6 en agosto 02, 2010
Wonderful hospitality and great food in a gracious family home with friendly owner who made our stay memorable. 5 star!
4,6 en julio 15, 2010
The Old Waterstreet Inn is conveniently located near the pedestrian mall in Winchester, and is beautifully appointed. Jeannie and Erik's hospitality is first rate, and they make a delicious and healthy breakfast. Do not hesitate to make a reservation!
4,0 en junio 17, 2010
Great location. Walking distance to great restaurants. We loved Mr. Moore's study. Jeanne served a wonderful breakfast.
4,4 en mayo 28, 2010
The inn is lovingly restored with beautiful, comfortable rooms of great charm. The hosts are friendly and solicitous. It's right in the historic district with restaurants and historic sites close by. We would go back in a minute!
5 en noviembre 25, 2009
My husband and I were looking for a place to celebrate our 10th anniversary and The Old Waterstreet Inn was a wonderful find. Erik and Jeannie were charming hosts. The food was wonderful including the wine and cheese hour which was complete with candlelight and romantic music. Our room was beautiful and spacious with high ceilings, large windows, a beautifully remodeled bathroom and the coziness of a wood fire which burned for hours thanks to Erik's fire building skills. Many restaurants and shops are within walking distance. This inn is both elegant and cozy making it a perfect getaway location.
5 en julio 16, 2009
We enjoy Jeannie and Eric, as fellow innkeepers, we know what it takes to provide such a high quality of care to guests.
4,8 en mayo 19, 2009
An excellent B&B that exceeded expectations. A beautiful inn, great breakfast, and accommodating proprietors.
5 en marzo 11, 2009
A charming and delightful inn, full of warmth and character. Located in the historic area of Winchester. The owners/innkeepers, Jeanne and Erik, were a pleasure to meet!