Heart on Ruxton
en septiembre 01, 2013
My wife and I really enjoyed our stay in the cottage. It was everything we hoped for. It was private, quiet and about 3 blocks from the Cog Railroad. The cottage was rustic, I guess, but rustic doesn't seem to be the right word as the kitchen and bathroom were fairly new. Also had a washer/dryer in the bathroom with was an unexpected treat. We enjoyed the Colorado evenings on the porch. Definitely recommend it.
Wonderful! We've now stayed at Hearts on Ruxton twice!
en mayo 16, 2012
My husband scoured the Pikes Peak region to find the the perfect honeymoon location for our May 2008 wedding. After visiting several facilities in person and visiting with different innkeepers, he knew that this was the perfect surprise location for our honeymoon and he was definitely right! Hearts on Ruxton is private, clean, and has all the amenities for a couple to enjoy a few quite nights by themselves. Since the kitchen is well stocked and has all major appliances, plus there is even a grill outside, it was easy to eat in. There are many different restaurants and shops in walking distance.
We loved our honeymoon so much that we stayed again in May of 2011. Again, everything was immaculate and well maintained. I only wish that we were able to stay there every year!
A magical getaway.
en octubre 17, 2011
For anyone interested in visiting Manitou Springs this is the ideal spot. It is within walking distance from the shops and keep in mind this is coming from someone out of shape. It is a short walk or drive to major tourist attractions. Be sure to ask Jay about the best places to visit, he gave us wonderful advice for site seeing. Thank you Jay! The room was amazing, clean, and had lovely finishing touches I won't mention so you the reader can find out for yourself. The breakfast were amazing and even have me thinking about how to do the same here at home. Also they are wonderful hosts, and if you get a chance to have a conversation they are truely amazing individuals. To give you an idea we mentioned that we would be leaving early the next morning and they packed us each a breakfast in a brown paper sack. Thank you Callie your a doll! Now just talk about finishing touches and careing about your guest! Once again I would love to Thank you all for making our Honeymoon an ideal and magical experience. Sincerely, Michael & Olivia Hicks.
Just an amazing inn in the heart of the Rockies....
en agosto 10, 2011
This is the second time that Jen and I have stayed here, and no matter what we will always stay here when we are wanting to get away for a stay-cation. The rooms are nice and clean at all times. Every suite has something different to offer (the last time we stayed we had the Turret Suite and it has a fantastic bathroom, tub big enough for two, plus a walk-in shower, and a separate little hidden sitting area in the turret). Breakfast at the inn is always different. Fresh juices, fresh coffee, delicious entrees and a beautiful dining room to sit and meet the other guests staying with you in this beautiful house. The lounge area has a good selection of books for you to read while you are enjoying the splendor of the house, a wonderful VHS selection of movies for you to watch while enjoying a bottle of wine or beer and eating a pizza from Hell's Kitchen down the street. It is also a joy to sit out on the lovely front porch with your glass of wine or beer and watch as people and cars pass by coming from the Cog railway which is just up the street, and you can just sit and watch and say thank god we aren't there and smile. The staff and owners of the Victoria's Keep are incredibly nice and willing to help you with any needs that may arise (we ran out of matches one night and Jay and Karen brought some over from their house and we had a nice conversation about how they were doing and what the plans for the inn were). We will always stay here at Victoria's Keep whenever we are in town. It is a little up the street from the main drag of town, but it is very quiet and it's always worth the money for that, and it is such a nice town that it is good to get out and walk around as well.
en junio 04, 2011
My husband and I recently got married in Manitou Springs and stayed at Victoria's Keep. We were very pleased with the service. Jay showed us the rooms on 2 different occasions to make sure that we were going to be happy with our selection. They were more than accommodating to us in regards to the demands of our wedding. The room was beautiful; the layout a little weird with the way the bathroom was set up but still clean, nice and private. The breakfast was gourmet and very delicious. We were sad to only spend one night there and hope to return again. The only negative I would give the Inn is that we weren't 100% sure were to park and ended up parking on the street.
en enero 19, 2011
Victoria's Keep was a wonderful experience. We stayed in the Turret Suite and the red wall papered bathroom with jacuzzi for two was very romantic. The owners were extremely helpful on providing us on tips where to dine and things to do in the area. I would highly recommend staying for a weekend.
what a lovely stay!
en enero 17, 2011
Karen & Jay were wonderful hosts and we truly enjoyed every minute of our stay at Victoria's Keep. We had an incredible room, delicious breakfasts, and an overall amazing time. We'll definitely be back!
poor service in the cottage
en noviembre 10, 2010
we stayed at one of the rental cottages for 6 nights. upon our arrival, the cottage was swarming w big flies, the refrgerator needed defrosting before we could have ice cubes, the cheap cd player was barely functional, and pathway lights up the tricky stairs/walkway were out. someone did come fix the pathway lights after a couple dark nights, but attention to the other details was rather lacking. this was not what we expected for the price we paid. i have emailed the manager 2x since we departed to see about some sort of compensation--- no reply!! needless to say--we won't be back!
Respuesta del propietario
Thank you for your recent review regarding your stay. The complaints that you brought up had never been voiced by previous guests so thank you for bringing them to our attention. As I recall, your initial complaint was that the air conditioning was not working, when it indeed was working, just not turned on upon your arrival. We do not typically run air conditioning without guest’s being present, due to the amount of energy used to do so. Arrival times differ between guests, and with no idea of arrival times, we do not want to freeze anyone out of the house either. Air conditioning is a personal preference and often times in Colorado the nights are cool enough that people do not need air conditioning. We have never had a problem with flies, unless food is left out to attract them, and we have little control over the little annoying beasts. The pathway lights were another concern of yours; we had them fixed the very next day as soon as possible. We then left a phone message to discuss and decipher your “list” of other concerns that we might address to make your stay more comfortable. When there was no return call from you, we had to assume that you were comfortable and content. We would have been happy to accommodate you and make other adjustments at that time. Your complaints only improve our property for future guests, so thank you.
en septiembre 08, 2010
We absolutely loved the Turrett room, the little sitting area tucked in behind the bedroom was so cozy and comfortable we could have spent our entire stay right there. My man is so tall that he never can fit in a tub but the tub in that bathroom was so large that he could stretch out and relax in style! The breakfast and the cookies that were available all day long were amazing and the staff greeted us by name when we arrived and through out our stay were extremely helpful with sightseeing tips and great recommendations of places to eat for dinner as well. Thanks to everyone who helped to make our stay perfect!
en marzo 25, 2010
Wonderful place to stay! Adorable and easy access. The breakfast was really good, fancy food. Plenty of hot water and
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