4.2 on April 17, 2014
Loved the deck and the wine and cheese; great location and very friendly staff! Would definitely come here again over any hotel!!!
4.6 on April 15, 2014
Great times in Santa Cruz. Enjoyed our clean room, great service, and friendly staff.
4.4 on April 15, 2014
We had a tremendous time for our first visit to Santa Cruz. We could walk to the beach and pier. The views from the B&B were spectacular. Thank you for a refreshing time away.
3.6 on April 13, 2014
Great food and service
4.2 on April 07, 2014
The location can't be beat. Right across street from beach. Our room was very nice and clean. Breakfast was wonderful but we did notice there was no meat. Staff was very nice and professional. I'm very glad we stayed there. There are some things they can work on. We stayed near the front door which slammed shut when anyone entered/ exited. Some noise in morning when staff prepared breakfast. Needed another nightstand in the room. Also a place to hold bathroom items.
3.2 on April 04, 2014
We stayed in the little bungalow for one night, which was great. Yes, it is small, but while in Santa Cruz there is so much to see and lots of ground to cover on foot. We basically slept in our room, which was clean, comfortable and well decorated. Large bathroom w/ a large shower, as well. Breakfast was what you would expect from a property of this ilk. No complaints at all from us. Would stay there again.
4.8 on April 03, 2014
Staff was very friendly and helpful. Accomadations were fantastic. Food was above and beyond expectations. Loved the afternoon appetizers and wine. Great location.
4.2 on March 31, 2014
Property and staff were excellent
5 on March 16, 2014
Gave us 2 for price of 1 night for a Thursday and Friday night stay. Great breakfast. Great location.
5 on March 03, 2014
A charming and romantic place overlooking the Santa Cruz Boardwalk, Pacific Ocean, and the pier.
4.6 on March 01, 2014
Lovely spacious room.
5 on February 19, 2014
The rooms, cleanliness, and dining experiences were all top notch. In addition, the front desk was very courteous and agreed to store our luggage for a few hours after we had checked out so we could walk around without burden.
4.6 on February 18, 2014
A great place to stay, very friendly and helpful. Would highly recommend the West Cliff Inn at Santa Monica. R West
3.0 on February 11, 2014
Start with the good, excellent breakfast dish, home cooked both mornings, you can get tea or coffee anytime. Staff courteous and helpful. Can't comment on the location as it was raining. Rooms too hot and hard to find off switch after coming I late at night to turn the fire off. The bed sheet had a yellow stain, although this was changed on request not a good look for an establishment of this calibre. Sounds petty but I have travelled extensively and have never had to ask for sheets to be changed.
4.6 on February 05, 2014
Stayed during the off-season winter time at the reduced rate, which made it a great deal. Great breakfast, and very friendly staff. The staff leaves at 8:00pm and it does seem like you're on your own from that point on, but they are great while they are there.
4.0 on January 24, 2014
Located across the street from the Dream Inn our room had an Ocean View and was very welcoming. We arrived late (8 pm) to check in and when we entered our room the fireplace was lit and the room immediately felt comforting. Breakfast included a good selections of fruit, cereal, quiche and breads. I'd return to this retreat and spend more time. Close to boardwalk, but quiet.
4.6 on January 23, 2014
We arrived at this charming bed and breakfast and we we're instantly in love. The victorian house although retains all of its cuteness but has modern amenities. very clean the paint was crisp. the only two downsides was the limited parking that is first come first serve. Secondly the staff was very friendly however they were a little understaffed to meet everyone's needs. there was no one at the front reception desk after 8pm. Albeit these two snags would not. deter me from staying again. look forward to my next stay.
4.2 on January 16, 2014
Room was nice but above kitchen and noisy in the morning. When you check in you should explain that heat comes from electric fireplace. Ours did not work initially. Regards Gary Speaker
4.0 on January 16, 2014
Nice friendly staff. House is awesome! Right down the street from the boardwalk. Will definitely be coming back here again
5 on January 08, 2014
My partner and I (both UCSC alums) came here for a quick getaway and could not have been more satisfied with our stay. Our room was absolutely amazing: from the relaxing and lovely decor, to the luxurious bathroom and of course, the view of the ocean, boardwalk and mountains from our window. The breakfast on Friday morning was DELICIOUS (as were the freshly-baked cookies that were a constant presence in the lobby). Really, I can't say enough about how truly wonderful our stay here was--and the building itself is just so freaking cool. I wish I could come back here every weekend.
4.2 on January 06, 2014
Rooms were beautiful in an old Victorian home; most everything was updated, jet spa, shower. The sheets were clean and didn't have a smell to them. The TV and DVD player was a little outdated and the thermostat was too complicated it didn't really work (I think they have it set at all times), the hallway was warmer than my room. Good thing I liked it cold. The staff were friendly and helpful. I would definitely come back again.
3.6 on January 05, 2014
Our room was spacious and clean and the views from the living area of the hotel were lovely.
4.0 on January 03, 2014
The spa tub was amazing. Accommodated our early check in with no issues. Such a comfy bed. Got a great deal. Wouldn't pay full price though. Call for a deal!
4.4 on January 02, 2014
The West Cliff Inn was just like the pictures online. Our room was beautiful. We loved the jetted spa. We plan on coming back every year for our anniversary.
5 on December 25, 2013
Staying in December is such a VALUE! Loved the view from room 6. What a nice breakfast buffet. Like the fact that we could choose what we like rather than having a plated breakfast.
4.4 on December 21, 2013
We spent one night at White Cliff Inn on December 17. The bed was very comfortable, and the deck off our room was the perfect place to enjoy amazing December weather. We enjoyed the proximity to the pier, boardwalk, lighthouse and downtown. We will return!
5 on December 13, 2013
My husband and I enjoyed a lovely stay at West Cliff Inn. The house is beautifully updated and remodeled, yet retains all the beautiful features of a Victorian house. The location is perfect - right across from the pier. We had an ocean-facing room and enjoyed the view of the beach and water - perfect! The staff is extremely attentive and pleasant. The wine/tea reception when we arrived was very nice, delicious homemade apple-berry cobbler, good cheeses and crackers. Breakfast was superb - fresh fruit pancakes, quiche, fruit, delicious homemade musli (now I'm making it at home). We will DEFINITELY return - I can't wait!
4.4 on December 05, 2013
This is a beautiful gracious place to stay. Great breakfast, better than expected. Big rooms. Loved the afternoon wine and appetizers, as well as cookies all day. Would definitely return.
4.6 on December 02, 2013
We,ve stayed at the West Cliff Inn several times and always have an enjoyable experience. We love the close access to the beach and downtown and being able to walk along the coast to the lighthouse. My husband can't seem to get enough of the fresh cookies and I'm a big fan of breakfast, which is always outstanding. Thanks again for a lovely experience!
5 on December 02, 2013
My husband and I stayed at the West Cliff Inn the weekend before Thanksgiving. The service and accommodations were superb, and the ocean and wharf view were amazing. We had champagne on the deck and were stunned by the beauty and warmth of the inn. Will certainly stay here again!
3.6 on November 24, 2013
Great location, a pearl among larger venues along the beach.
4.0 on November 22, 2013
I expect terrific things from a Four Sisters property, so do rate this as met expectations, at least for me means very very good....that is why we keep coming back. The room, though a bit small, a storage limited had a wonderful porch and terrific view. Would book same room again. The morning food was exceptional, and we love the 24 hrs. per day cookies. T. Murphy
5 on November 18, 2013
We were very pleased with every aspect of West Cliff Inn. The service was great. We will definitely come back again and again.
4.4 on November 18, 2013
Monday night stay
4.8 on November 17, 2013
Loved it, wish we could have stayed longer. I gave mostly 5's because the breakfast options were delicious, room was very clean, had everything we needed, great view and since I booked a midweek special, it was also a fantastic value. I gave a 4 in service because it was good, but felt this area could use just a tiny bit of improvement as the phone call was not very engaging. So I then called the next inn on my trip advisor list and almost booked a more expensive rate based on the helpful, friendly and professional phone conversation but they didn't have the amenities I wanted. Since I didn't want to call back on the phone, I booked online for West Cliff and hoped for the best. I'm so glad I did because the staff and the inn did not disappoint whatsoever from the moment we arrived until we left, which definitely brought the service back up yo a 4 for me. I was impressed and very much look forward to my next visit! I hope this review is helpful to you. Thank you!
3.2 on November 12, 2013
We stayed in the bungalow, bed was comfy, bathroom was spacious, but the toilet kept singing all night and at times loudly, at one point it kept running after flushed and had to remove lid to help it stop, noticed the washer around the handle thru to tank was broke.
5 on October 28, 2013
My wife and I stayed in the upstairs whirlpool tub room #9 I believe. Great view overlooking the Beach Boardwalk. Super close to the beach. Great stay
2.2 on October 24, 2013
My fiance and I stayed in the Little Beach Bungalow for one night. We knew it would be small and were OK with that. The room is nicely decorated and the bathroom is spacious. Overall, it was clean. However, the bungalow smelt of bleach and humidity, which was really unpleasant. Despite it is small, there could have been hooks on the walls or a narrow bench to hang or put our clothes. There was no such thing (except in the bathroom where clearly you are not going to hang your coat) and we had to put our clothes on the floor. Worst, the bungalow is right between a road and a parking, which was a bad surprise. When we arrived, the hostess took us for a tour in the main house but nobody accompanied to the bungalow. In the morning, there was nobody in the dining room to welcome and sit us, which is OK but not something you would expect in an hotel / B&B of this standing. Food was barely average. Overall, this was OK but clearly below our expectations with poor service.
3.2 on October 22, 2013
We loved the inn at Santa Cruz BUT in looking at the website AFTER our return I found that there were discounts I think I could/should have gotten. Of course this did not make me happy so I hope someone WILL see this and contact me and explain either why I didn't get discounts that were there to be had ORto explain why I am in error and didn't qualify for any discounts. Thank You
3.6 on October 13, 2013
Loved the breakfast, view and service. Very relaxing to chill out with wine and read on the front patio rockers. Clean and in a great location.
4.8 on October 07, 2013
Beautiful and amazing. We'll be back.
5 on October 03, 2013
This is our first time to stay for 2 nights in B&B in Santa Cruz instead of staying at a hotel and we are very happy with our decision. The afternoon wine and cheese was nice touch. The room we stayed at has a large marble bathroom with Jacuzzi bathtub. I was in awe with the view overlooking dream inn with the ocean.
5 on September 26, 2013
We stayed at your lovely inn before and after our wedding on Cowell beach. It was so amazingly beautiful to look at the sky from our suite and to have a relaxing spa-bath in room to calm the nerves of having 80 guests waiting for us on the beach on our wedding day. I can't think of a more complete experience, from the scrumptious breakfast to the amazing views of the beach and Boardwalk to the kind people helping us. Thanks so much.
4.4 on September 26, 2013
5 on September 14, 2013
Special touches included a wonderful view, and a welcoming atmosphere and public spaces, and a comfortable room with nice touches.
4.4 on September 09, 2013
Room was very warm with no air movement. Another 4 sisters inn had sodas and water available 24/7. We wish this place had the same; otherwise, everything was very nice, especially the wine and snack hours and the breakfast. Really liked the quiche and strawberry pancakes.
3.0 on September 05, 2013
We came for our anniversary. The front desk was helpful and nice, the food was decent, but nothing was really great, especially for the price.
4.4 on September 04, 2013
I think the rates are generally pricey, but we stayed during their summer sale. The little cottage was about $138. The breakfast was good & the afternoon wine & cheese was as well. Enjoyed our stay & would stay again. The cottage is very small, but worked for my husband & myself. There does need to be a mirror across from the bed next to the outlet so two people can get ready at the same time. Quite a pleasant getaway.
4.8 on August 29, 2013
Beautiful Victorian. We were greeted by Dawn our concierge, she wore a beautiful genuine smile as she welcomed us to West Cliff Inn. We had asked Dawn about the history of the inn, and she was able to give us information that was quit interesting... (Won't tell, you need to come find out... ) We LOVED our amazing room! Room #9. Food was REALLY tasty. BTW: There's always cookies in the front lobby to try out too... Taking a cup of coffee in the early morning, going out to the balcony, your choice, you can sit on the first floor balcony or the second floor... either way you can see the Boardwalk and the beautiful Pacific Ocean! We stayed on a day that was absolutely beautiful! We saw the fog disappear before our eyes and were greeted by the sun... such an amazing sight! Talk about accommodating; I mentioned to Housekeeping we were not quit ready; she said with a huge smile, "There's no rush, take your time enjoy the rest of your stay!" Wow! When we were ready to leave, we met with Matt. Talk about accommodating, he checked us out, allowed us to keep the car parked on the grounds while we went and had lunch on the wharf. Came back and walked in to a very friendly smile on Matt's face, thanked him and we took a cookie (he said have as many as we wanted... wow... be we took one each) for the road! I CANNOT wait to return! One of the best stays I have experienced! Thank you!
4.6 on August 27, 2013
It was a mid-week stay so the craziness on the boardwalk was somewhat mitigated. West Cliff is close to the restaurants in downtown and the UCSC campus where we were spending time. The breakfast buffet was outstanding.
3.6 on August 26, 2013
The allure of Santa Cruz is great, actually staying right near the pier is less exciting. For someone that wants a nice, clean B&B to stay at, the area is a little dicey and dirty. The Wedtcliff itself is beautiful, clean, and well appointed. However, it is smack in the middle of condos to the right and cheaper motel to the left. That being said, the staff was friendly, the afternoon wine and cheese were nice and the breakfast was plentiful and tasty.
4.4 on August 17, 2013
Loved the loaner bikes and service oriented staff!
4.4 on August 16, 2013
We spend a beautiful relaxing weekend in Santa Cruz and staying at the West Cliff Inn made our weekend even more charming. The room was clean, and bigger than we expected. We had a balcony (no view) but at night we could see the mountains and just stepping in to the cool night air was amazing. And if you are a bath fan, this place has large spa tubs which my fiancé and I enjoy very much. Overall, great place to stay and the breakfast in the morning was delicious and plentiful. We will be back!
4.4 on August 15, 2013
Beautiful establishment perfectly located next to the pier and a quick walk to down town shopping dinning.
3.6 on August 14, 2013
We were in Santa Cruz for a wedding across the street. So the location was perfect for us, as was the close proximity to the Beach Boardwalk. It was also nice to have a wine and hor's d'oeuvre hour upon our check-in and the breakfast was fantastic! The only areas for improvement were since we stayed in the Bungalow, the window in the main room didn't have a sheer curtain. So while it was nice to have the blackout curtains a sheer curtain would've been nice for extra privacy and to allow for natural light/air into the room. The other area for improvement is it would've been helpful to get a 10-15 min reminder prior to when breakfast is served. But overall quite happy with our stay.l
3.4 on August 13, 2013
I took a long weekend trip with my girlfriend exploring SF and the NorCal coastline, concluding the trip in Santa Cruz at the West Cliff Inn. Pulling up to the property you could tell there was something special. Located just across the street from the boardwalk, the rooms had fantastic views of the ocean and was walkable to anywhere you want to go. Definitely opt for one of the rooms with the spa package - the large soaking tub and jacuzzi made for a relaxing evening after a day of walking and activities. The staff was accommodating and were quick to remedy any question or difficulties. Bikes are available for visitors, and the breakfast was tasty. The only issue I had was with the substandard ironing board available in the room - I made due, but I would expect a little better. Otherwise, the room was fantastic, spacious and comfortable. I will stay here again during my next trip to SC.
5 on August 12, 2013
We enjoyed spending our anniversary weekend at the West Cliff Inn in Santa Cruz. We would love to come back another time.
4.4 on August 08, 2013
Beautifully restored building with great view down the coast. Service was exceptionally good as was the afternoon wine and cheese and the breakfast.
4.0 on August 03, 2013
This is the third Four Sisters Inn that we have stayed in: Dana Point, Healdsburg, and here in Santa Cruz. While in Santa Cruz, we stayed on the second floor overlooking the bay - a beautiful view; I think it was room #3. Basically, the room was lovely and generously sized, but there was only a reading lamp on one side of the bed, with the tiniest end table (maybe 8" diameter) and nothing on the other side - not even an end table! There was also not enough light in the room all together. Also, there was very little drawer space for clothing and no surfaces to put anything down. The only surface was covered with a coffee maker and telephone. My husband and I found this very puzzling. We had the same experience in the Healdsburg Four Sisters Inn. The 2 chairs in the sitting area were very comfortable and was the perfect place for people watching. Wine and hors d’œuvres every day were delicious and a perfect way to end the day.
4.4 on August 02, 2013
Arrived later than anticipated after a long day of flight delays/rental car hassles. Front desk was very helpful in recommending a nice place for dinner and gave us a complimentary room upgrade. Much appreciated by myself and cranky husband. Excellent breakfast in the morning, fresh scones, fruit, granola, quiche etc., everything homemade. Beautiful hotel and location, took a nice long stroll in the morning but unfortunately had to move on to our next destination. Our first stay at this hotel, will definitely be back on our next trip to the area!
4.2 on August 01, 2013
Great Inn in Santa Cruz. Wonderful location, yummy breakfast.
3.8 on August 01, 2013
Perfect location, wonderful view, and lovely home. Wish we could have stayed longer.
5 on July 31, 2013
We book room 8 on line without knowing whats awaits us... and Oh MY!!! As soon as we enter the hotel and then the room - we felt in love and decided to stay one more knight. Luckily they had one room available #6. Room #8 is an absolute dream for us family of 4: 2 adults and 2 little kids. Its a biggest room in hotel, its actually feels like 2 rooms inside: the bedroom and the dining-sitting area with kitchen counter.So we totally took advantage of it and had our breakfasts at the room, plus hotel staff was so nice to let us keep the baby chair too. The only minus i would point -there is no microwave.Having one would be so handy instead climbing up and down from the 3d floor. The bathroom is awesome! Huge sparkling tub- we all fit in there! And the separate shower. The view from the room is great, don't judge by the picture they have on there website - the window is big enough to enjoy the great view of the ocean! Our last day we moved to a smaller room #6. It is cute, but not for the family stay. Romantic couple will totally enjoy this room. Even dough I took advantage of the window- climbed out right to the balcony with a great view. I found great spot for tanning without going to the beach! So overall stay in the West Cliff Inn was AWESOME!!! Great friendly service of all the workers - receptionists and cooks! AWESOME BREAKFAST PREPARED FRESH AND NEW EVERY DAY!!! At the end of our stay we book 2 more trips right away!!! THANK YOU THANK YOU THANK YOU
3.8 on July 30, 2013
Excellent location and site, historical. Bikes could have been in better condition, but service was great and they were very nice and accommodating.
4.6 on July 29, 2013
This was a comfortable, clean B&B that had a feel of luxury to it. The breakfast was delicious and the common room was spacious, uncluttered and comfortable. My room (5 I think) had a lovely hot tub on a private porch. I found the room to be too light, however. The curtains stand away from the windows so it is impossible to block the light from the motel next door. I had to lean the ironing board against the curtain against the wall, move furniture over, and go through some complicated moves to block enough light to comfortably sleep. If light isn't an issue for you, it's an outstanding room. When the windows are closed, the room is completely quiet. I would stay here again without question.
3.6 on July 29, 2013
We love this place, near the beach and seafood restaurants. The room is small, but very clean and cozy, perfect for a couple. We definitely will come back if we stay over night in Santa Cruz.
4.0 on July 28, 2013
We enjoyed out stay at West Cliff Inn. The rooms were clean and well decorated, and the b&b in general had an elegant atmosphere without the clutter of bric-a-bracs seen in other places. It also had a terrace which we used to relax after an eventful day. However, it was the homemade cookies in the reception area cookie jar which sealed the deal for me. They were delicious! (Guess I'm just a kid at heart.)
5 on July 17, 2013
The folks that work there couldn't have been nicer or more accommodating. We really enjoyed our stay and will be back. Highly recommended!
5 on July 14, 2013
Great experience!! Made an awesome vegan meal for my wife.
4.8 on July 12, 2013
This is truly a lovely place to spend a weekend. We were in Room 3 which had a huge bay window with a great view of the water and the Boardwalk. They served a great full breakfast every morning and an afternoon wine and cheeses and much more every day, which was included in our room rate. The staff was attending and helpful, providing everything we needed. I would highly recommend this lovely home.
4.6 on July 09, 2013
We had the best time at West Cliff Inn - the room was very comfortable and quiet. We had the a terrific breakfast and everyone was very gracious and accommodating. Thank you for making our 1st anniversary memorable.
5 on July 05, 2013
What a great place to stay! My husband and I were here for one day and hoped to enjoy the beach and boardwalk, but unfortunately the weather did not cooperate. It was rainy and cold and I was very disappointed until we arrived at the West Cliff Inn, it was gorgeous! The staff was great and moved us to a better room with a partial ocean view. The room was large and decorated very tastefully. The bathroom was even more beautiful with white marble all around. We enjoyed the wine and cheese hour and the breakfast was delicious. Our only regret was that we were not staying longer.
4.2 on June 24, 2013
A beautiful inn with a delicious fresh breakfast and lovely rooms. Highly recommended.
4.6 on June 24, 2013
My daughter and I met up for a weekend getaway in Santa Cruz and loved the West Cliff. It was wonderful to see and smell the ocean every day. Fantastic location. We walked to the beach, boardwalk and downtown throughout the weekend. The staff was very attentive and informative. Hearty breakfast each day starting with delicious scones or muffins. We will definitely stay at another Fours Sisters Inn.
3.6 on June 12, 2013
We had a wonderful weekend staying in your Beach Bungalow. The breakfast was fabulous!
5 on June 11, 2013
When I was looking for a hotel I was a little apprehensive about staying at a bed and breakfast but the West Cliff Inn exceeded all my expectations. Check in was a breeze and the room was so charming. The location was perfect (steps away from the wharf and boardwalk) Everyone that works there is extremely friendly and accommodating. The only regret I have was not participating in the activites they have daily. Next stay in Santa Cruz will definitely be with them.
4.8 on June 10, 2013
Exceptionally clean and updated room. The wine and cheese reception was great in the afternoon but the breakfast is really outstanding.
5 on June 05, 2013
I've been to the West Cliff Inn for only two nights (far too little), and I have to admit that it has been the 2 best nights in my travel-life! It's the very special ambience and the lovely and quiet place, it's the jetted tub on the nice terrace, the wine in the afternoon and much more of all these big and little things, which made our stay very special! And: "I'M ENGAGED!!!!" How cool is that! I asked her on the terrace of room 5, and she said yes! Champaign, strawberries, the ring and hot water - what an unforgettable day! We'll carry a lot of wonderful memories on that place for our whole life! I hope I can come again on one of my journeys all around this beautiful planet! I could write a lot more but in the end you have to experience it yourself! GO THERE! IT'S WORTH IT! Alex & Andy 4 ever
4.4 on June 04, 2013
Beautiful view, comfortable bed, relaxing jetted tub!
4.2 on June 03, 2013
The building is beautiful, great views of the Santa Cruz wharf and boardwalk. Very nice room, quite spacious and very clean. We didn't eat there during the day, and only had a quick breakfast on our way out the door in the morning, but the set up in the dining area was very cozy, and what we did eat was delicious (coffee, fruit, scone).
4.2 on June 02, 2013
We recently stayed at the West Cliff Inn for our wedding anniversary. We were looking for a quick and easy relaxing get away and decided we would give this place a shot and I'm so glad we did! We got there 5 hours before check-in and were able to park our car at West Cliff so we could take a walk to the beach and board walk area. Our room was beautiful! Great little views of the ocean, a ridiculously comfy bed, great bathroom with stand up shower. Everything was so welcoming and plush. Fresh baked cookies and coffee/tea were available all day. Afternoon wine and appetizers were delicous! This included assorted cheeses and crackers, fresh fruit, veggies and dip, olives and red/white wine. We honestly didn't stay at the Inn too much, we went exploring Santa Cruz almost the whole day. When we got back that night, the house was quiet and we didn't see anyone else. We slept so well! Didn't hear a thing until the next morning when the kitchen (which our room was right next too) started preparing for breakfast. And it was great! Strawberry pancakes, assorted muffins, bagels, scrambled eggs, oatmeal, fruit, coffee, etc. Check out was quick and easy. I honestly didn't want to leave haha! The West Cliff Inn was a perfect little get away and we definitely would go back in a heart beat.
4.8 on June 02, 2013
Stayed here with my fiancé and 3 yr old daughter. Was a very pleasant stay, front desk personel was warm and inviting. Rooms were tastefully decorated, Clean, and quiet for the most part. I did not have any complaints. We actually plan on staying here on our next visit because we enjoyed our experience here so much. The Victorian hotel is charming yet updated very nicely) loved the bathroom with its beautiful granite spa tub and sit down showers.
3.8 on May 28, 2013
In a historic setting the hotel provides a great offer for the tourist
4.2 on May 23, 2013
Me and my wife really enjoyed this bed and breakfast. Great views, great location, great breakfast, we loved the wine and odeurves when we arrived. I highly recommend this B&B!
4.8 on May 23, 2013
Location is paramount! This B&B transports you back in history too when Santa Cruz was a sleepily ocean side village. The Wesr Cliff played an important part in history in that town. From the time we checked in till check out...Tne service was excellent. Breakfast exceeded our expectations too. Only wished we could have stayed longer!
5 on May 21, 2013
We came here for a long weekend and the staff was great and the room was beautiful. We stayed in the room with the hot tub on the patio and the setting was amazing ... can't wait to go back!
4.4 on May 13, 2013
I loved absolutely everything about by stay -- we even decided not to go out for the night so we could enjoy all of the amenities of the inn. The views were fantastic, the service was great, and the room was incredibly cozy and comfortable.
5 on May 08, 2013
The location was excellent, had a great experience.
4.4 on April 29, 2013
I love this historical house and room. But there is no elevator so it is difficult for us to lift the heavy luggages upstairs. The Bon Apetite Package is very deserved to try with Shadow Brook~
4.2 on April 25, 2013
I wanted to surprise my partner with a nice weekend get away for our anniversary. After reading the review I was sold on the west cliff inn. Boy am I glade we went there! First off the place is beautiful, gorigiouse Victorian home over looking the Santa Cruz board walk. When we arrived late we were greeted with coffee and tea scones and cookies. Ok I was in heaven. Then in our beautiful room we watched the waves while sitting next to the fire right before enjoying a dip in the whirlpool tub which we used like 6 times in our 2 day stay. We bought the bath special and boy was it worth it, the bath tea and bath salts where amazing. This was just our first night there, it got so much better, the breakfast was amazing, eggs Benedict done the right way, with real holidanise sauce. I loved loved loved this place and am already planning our next anniversary at another four sister. You will not retreat it, this place is worh every penny
4.2 on April 25, 2013
Beautifully decorated and sparkling clean room. Will definitely stat again.
4.4 on April 23, 2013
This is a case where the pictures on their website are beautiful and the actual inn is even better. The West Cliff Inn has great charm. Rooms are very large. The marble bathrooms are terrific. The entire place is immaculate. Wonderful location, convenient to everything. The staff is helpful, but not imposing. We will be back.
5 on April 12, 2013
Stayed at the West Cliff Inn for the 1st 2 nights of an anniversary trip. Stayed in room 6 on second floor front. Had a small view of the beach beyond the balcony. Cozy room, beautifully decorated, with king bed, gas fireplace, huge closet, spacious bathroom with very deep jetted tub/shower combo. Staff was friendly & willing to help with directions, etc. Refrigerator in reception area for guests to use & access to kitchen for ice. Beach, wharf & boardwalk are a short walk with lots of restaurants & entertainment. Hope to go back for a longer stay someday!
5 on April 12, 2013
This was our first time staying at a Bed and Breakfast and it won't be our last. The rooms were charming and the view from our room was exactly like the picture shown. The food was exceptional and the wine delightful. The location of the property was perfect for taking walks along the beach or bike rides along the coast to watch the surfers, sea lions, dolphins and otters. The cleanlines of the property and grounds were superb. The value unbelievable. We stayed two nights and got the second night free. Overall our impression was "wow". We would highly recommend this place and would like to try the other Four Sisters Inn if we are ever in the area.
4.8 on April 11, 2013
I was able to book this B&B on a special "2 for 1" - two nights for the price of one. A fantastic value and a lovely place to stay. Although I was on the first floor, near reception desk and dining area, it was quiet. Food was good, very hospitable staff.
4.4 on April 08, 2013
My husband and I recently stayed here for an overnight "baby moon"--a last getaway before our baby arrives. We thoroughly enjoyed staying at the West Cliff Inn! Our room wasn't quite ready yet when we arrived, so we grabbed a complimentary cookie and sat by the front window--a relaxing spot and great view! Our room was beautiful, and we really loved the large bath! I was expecting just a plain ol' continental breakfast in the morning, but it was delicious, with quiche, potatoes, muffins, and fruit to choose from. It's a bit of a splurge price-wise, but we were very happy with our stay.
3.8 on April 08, 2013
It was my girlfriend's birthday so we spent a night at the West Cliff Inn and had dinner at the Shadowbrook Restaurant. Our room had a private balcony with a hot tub that was wonderful. The balcony also had a large 2 person recliner chair that we had breakfast on which was very nice and the food was good. The wine and cheese downstairs in the late afternoon was also very good. I would highly recommend this Bed and Breakfast. The staff was very accommodating as well.
4.0 on April 08, 2013
My boyfriend and I had a marvelous stay at the West Cliff Inn. The room was cozy and luxurious, the balcony was the perfect spot for enjoying a relaxing afternoon and the food was delicious! The cookies were not as good as I'd expected, but the afternoon snacks as well as the breakfast were truly deliciously indulgent. A wonderful weekend. We will return and recommend it to friends!
5 on April 07, 2013
Gorgeous rooms and inn, great food and wine tasting, full breakfast. We will be back.
3.2 on April 06, 2013
The Inn is in a perfect location and is a short walk to the pier for dining. If it's the beach or boardwalk you want those too are a short walk away. The staff were very friendly and helpful. We enjoyed our stay.
4.4 on April 03, 2013
Best place to stay in Santa Cruz. Beautiful rooms and location. We enjoyed walking on the cliffs and relaxing with the views. We had a couple of small issues that were promptly taken care of by the excellent staff. We will be returning!
4.2 on April 01, 2013
We stayed for 2 nights in a King Spa room. The rooms were extremely clean and well sized. The breakfas was good as well as the afternoon snack - only complaint was could have had some meat options in the selection.
4.2 on March 29, 2013
We stayed in the detached room, which suited us perfectly. We had a great time and the staff was wonderful.
3.6 on March 23, 2013
A nice B&B in a good location.
4.8 on March 22, 2013
Would stay again in a heartbeat!
4.0 on March 12, 2013
I had a very nice stay at west cliff inn it was very pretty and just a little walk to the board walk with lots to do within walkig distance
4.0 on March 11, 2013
Our stay was great. The rooms were clean, and nicely decorated. It's a nice location. Good service. However, it was very loud in the morning! It's on a busy street and so morning trucks are around, cars parking, etc. Other than that, I recommend it if you're in Santa Cruz. just not a very "serene" place to stay if you're looking for a quiet getaway.
5 on March 09, 2013
This was our first trip to Santa Cruz and we did not have a recommendation of where to stay. We found West Cliff Inn through Yelp and decided to give it a try. It was much more than we expected. The staff was exceptional, warm, and helpful and the rooms were cozy, clean, bright and romantic! I would highly recommend the West Cliff Inn! Thanks for the stay!
3.8 on March 08, 2013
Lovely home in a great setting. Loved having the fireplace.
3.0 on March 03, 2013
The B&B looks very cute from the outside and the room we stated in, Room 6 was very nice. However, two main issues: we couldn't turn the AC on or the heat down and the room was stifling hot at night. There was also a great deal of noise throughout the night, what sounded like homeless people or young kids partying very hard, swearing, and very loud. Also what you can't see: the B& B is right next door to a row of townhouses which in the morning, had garbage strewn about (pizza boxes and beer bottles.) Maybe these were the remnants of the party during the night. The Inn was very pretty and the service was good but the surroundings and the heat problems deterred from having a positive experience.
4.6 on February 23, 2013
Booked a room with a hot tub was not expecting to find it outside overlooking the hotel next door. Had a nice stay, but the bed was a little stiff.
5 on February 17, 2013
The room was spacious and well decorated with pottery barn furnishings. Comfy bed and huge bathroom with large jacuzzi tub. Wine and cheese spread when we arrived was a nice surprise. Breakfast was hearty with a hot egg casserole, fresh scones and pancakes. Their coffee is excellent. We chose this place because location across beach and also we needed to charge our Nissan LEAF overnight -we checked while booking and they said there is a parking space near an outlet outside. Sure enough, with a parking space behind their kitchen and our portable plug kit plugged into a regular outlet, we were good to go with 100% charge in the morning. Thank you West Cliff Inn! We will definitely stay there again.
4.4 on February 15, 2013
What a beautiful Inn, and perfect location for setting off on an adventure! West Cliff Drive is right out your door, and the view of the pier and Boardwalk was breathtaking. Our room was perfect, and we had a patio to ourselves with our jacuzzi. Only downside was the breakfast, not your usual B & B quality. Bagels generic, coffee just OK, no meat, minimal spices in single hot dish. We ate out our second morning. Besides that, I would recommend anyone going to this quality inn.
4.0 on February 04, 2013
My significant other and I spent the weekend at the West Cliff Inn for our Anniversary. We were very happy with the staff who were exceptionally polite and helpful. The room was clean and the large tub was to die for!!!
4.8 on February 02, 2013
We absolutely LOVED our stay here. Besides staying in another Four Sisters Inn in Yountville (also very lovely) the night before, this was our first experience staying in a B & B and couldn't have chosen anything better! This will most definitely be put on our "favorites list" of places we have stayed. I can't wait for the next time (I'm really hoping for the one in Mexico which looks unbelievable!).
5 on January 31, 2013
Everything was perfect. The breakfast in bed was worth the minimal cost, it made my soon to be husband feel very special. From suite 5 we had a perfect view of the moon from the jacuzzi. We will be back.
4.6 on January 25, 2013
We stayed in the Little Beach Bungalow and, sure, it was cozy, but completely private! Enjoyed the wine and cheese and the breakfast, as well as taking the bikes out for a spin. We just happened to have amazing weather!
4.0 on January 19, 2013
The "Beach Bungalow" at the West Cliff Inn is located behind the main house, an impressive 19th century Victorian. Breakfast in the main house included an excellent muesli and a very good potato dish (on the first morning)...the coffee was good; it was from a local place. The fruit was marginal, though this had a lot to do with the time of year. The views from the main house were exceptional, and the cookies (available 24-7, a Four Sisters tradition) guarantee that guests can satisfy their sweet tooth at any hour. The Beach Bungalow, however, is something else. This tiny unit is separate from the main house, and it fits the online description of "cozy". Guests desiring the luxury, high ceilings, and majestic architecture of the main house will be disappointed by the bungalow. Guests desiring a detached residence (for which the bathroom is good-sized and the bed is comfortable) free from the presence of others, but offering a romantic hideway for two, will find this "coziness" to be just right.
4.6 on January 15, 2013
Had a wonderful getaway weekend. The cottage was charming and the breakfast was superb!
3.6 on December 28, 2012
We have family nearby in Santa Cruz and wanted a nice place to stay after a birthday party. This beautifulyl restored Victorian in right across from the wharf. It looks like one big white wedding cake, and inside is just lovely. Our room was a king, with a partial ocean view. There was a gas fireplace, small TV (which we never turned on), and nice chairs to sit in and read. Very comfortable and clean. Big marble bathroom with tub and shower. Quiet at night, and there was parking for our car just behind the building. Oh, we also travel with a small dog - who is welcome at this inn. The next month was Christmas, so we stayed there Christmas eve. Again, wonderful room. Breakfast is in a small private dining room off the main lounge - wonderful egg dish, fresh scones, fruit, toast, coffee, orange juice..what else could you want? They will even serve you breakfast in bed if that is your style. One note about the neighborhood: The wharf area can be a little dicey after dark. The beach and wharf draw a somewhat seady sort of crowd. We have always felt safe in Santa Cruz and especially at the Westcliff Inn, but it would probably the best not to take any strolls along the beach after dark. This is a great addition to the west side of Santa Cruz. We look forward to our next visit.
5 on December 17, 2012
We were looking for a quite relaxing place, and this was the perfect place to do so. Great service, nice breakfast, and a beautiful property.
4.2 on December 05, 2012
Very nice inn. Convenient to wharf and a view of the ocean. Very pleasant stay in every respect. I rated two things "Met My Expectations" because I have stayed and several Four Sisters inns in the past and found them all excellent so that is what I expected.
4.6 on November 15, 2012
We stayed at the West Cliff for our Mini Honeymoon right after our wedding. The room was lovely, the jacuzzi tub was wonderful! We were very happy with the hotel. The location is great, the view was wonderful and it was awesome being in walking distance to the wharf and boardwalk. Our only complaint was breakfast was just OK, not much variety. We would stay here again in a heart beat.
5 on November 12, 2012
I loved staying at the West Cliff Inn in Santa Cruz, the staff made my stay very enjoyable. They were all very honest. I had left my new phone underneath my pillow and upon returning to my room couldn't find it and after enquiring as to its where abouts was told that the cleaning staff had placed in up on the mantle above the fireplace very visible, I just didn't look hard enough! I can tell you at other motels I have stayed in, this would not have happened!!! Nothing was too much trouble, the breakfast was divine and the room was made up beautifully every day. I loved the bear in my room which I adopted and now sits on my bed home in Australia. The complimentary toiletries were supplied in generous quantities and the bathroom was spotless. The coffee machine was in regular use and I love the Ice availability whenever I asked for some. The bed was extremely comfortable and welcoming and if it had been cold enough the fireplace would have been put to good use too. The afternoon Nibbles and Wine were a delight and very much enjoyed out on the verandah outside my room, with the heavenly view over the bay. My stay was very relaxing; privacy and quietness were observed at all times. Meeting the other guests was interesting as they came from far and wide. All in all my stay in Santa Cruz was very memorable and very enjoyable
4.8 on October 15, 2012
Perfect location. Next to the boardwalk. Afternoon tea was great. Lots of good places to eat within walking distance.
3.8 on October 09, 2012
I booked this room with the dining package and got a confirmation that I had the room with the dining package tour. Not till almost a week before my stay did I receive an e-mail that I needed to make a reservation with the dining tour company. I called them and was told it was sold out, but when I told them I booked through West Cliff about 3 weeks ago they said if you called us 3 weeks ago we have plenty of open spots. My only suggestion is if you offer to book the dining tour and charge for it then the Inn should be responsible for making a reservation with the tour company. Or at least let me know that I need to do that right when I make the reservation and not a week before I arrive. Otherwise was happy with my stay.
4.0 on October 04, 2012
The bolsters made the bed actually comfortable for reading, TV, etc. Communal fridge for guests also a nice touch; a mini-fridge in the room would have been jarring to the decor. The marble shower is, in current vernacular, "ill." Staff were very accommodating and competent. (Even laughed at some of my jokes.) We plan to return.
5 on September 29, 2012
This was our first time to stay at a Bed and Breakfast. I am so glad that we chose to stay here. We stayed in the Queen Cottage. Very private and delightfully charming! Will definitely choose to stay here again. The food was beyond delicious! It was more than I had expected. I am looking forward to staying here again real soon.
3.4 on September 27, 2012
We had a pleasant stay at the WCI. The room we occupied (9) was roomy and had a lovely bathroom but only one small window. which fortunately we were able to open. They also provided a do it yourself air-conditioner which required feeding a tube out the window. This was great during the day but at night when street noise necessitated closing the window a portable fan helped to move the air around. The breakfast was fresh, nutritious and plentiful. The service was good but not stellar, however as we'd stayed there before we already knew about the various amenities that they neglected to mention at check-in this time. The location is great. We enjoyed sitting on the second floor balcony with a glass of wine watching the activity on and around the water. The following day when the fog was heavy we enjoyed the views form the main floor bay window. All things considered, the West Cliff Inn in our favorite place to stay in Santa Cruz.
4.8 on September 26, 2012
We had a great time. The breakfast was great, and the room was fantastic. The staff as well were friendly and understanding.
4.4 on September 26, 2012
I've stayed here multiple times and always feel like I'm staying with family. The only thing that is a con on occasion is the firmness of the beds. I am partial to my memory foam at home, and a bit sensitive to firmer mattresses. Otherwise I look forward to staying at West Cliff Inn each time I visit Santa Cruz.
4.2 on September 25, 2012
This is an excellent place to stay. The only reason the rankings aren't higher is that I expected it to be great, and it was, so it didn't really exceed my expectations.
4.2 on August 31, 2012
West Cliff Inn is a stunning, perfectly located property. My husband and I enjoyed our stay tremendously and did not want to leave! We plan to stay there again during our next visit to Santa Cruz. The views exceeded my expectations.
3.2 on August 28, 2012
This is a beautiful hotel with clean rooms within easy walking distance of all that Santa Cruz has to offer. However, it really feels more like a hotel with breakfast included than a B&B where you get to know the owner and have a great breakfast with other guests. I have not stayed at one of their other 13 properties but I am not positive that I would stay at a Four Sisters Inn again. West Cliff Inn is beautiful but feels like it was renovated to make money as opposed to with the loving care of an individual owner run B&B. Case in point, we stayed in a room directly next to the main entry door so that it was very noisy and not comfortable when people walked in past midnight. An owner occupied B&B might have not used that room as a bedroom (instead using it as an extra sitting or living room) but an investor would in order to earn additional dollars to make a certain return on investment. Long story short, if you want a clean, nice hotel overlooking the ocean in Santa Cruz, stay here. If you want the charms of staying in a B&B that is like someone's home and where you might have a great conversation with the owner or other guests, then this is not likely the place for you.
5 on August 28, 2012
I had a wonderful time staying at the West Cliff Inn. When I arrived at the front desk, the receptionist was very friendly and answered all my questions and made me feel at home. They even had a big jar of complimentary cookies that guests could help themselves to! I stayed in an adorable cottage in the back of the property and it was the perfect size for me. The staff was really nice to me every time I saw them (and I asked them a lot of questions about directions and cabs). The daily morning breakfast was fantastic! I especially loved the hobo egg scramble dish that the chef concocted (he was also very nice and was humming a song whenever I saw him). Because the Inn is perched right on the top of the hill you can look down and see the entire Santa Cruz boardwalk perfectly. I had a great time staying here and I look forward to coming back in the near future!
4.6 on August 26, 2012
We recently spent 4 nights at the Inn. The location was excellent, overlooking the boardwalk and an easy walk to the wharf and the cliff side. Breakfast each morning exceed our expectations and varied daily. The staff was friendly and knowledgeable about the area. The rooms were spacious and clean. We highly recommend and will use this chain again. Thanks
4.4 on August 13, 2012
We chose W. Cliff Inn for a lady minute getaway in Santa Cruz. We loved it! Excellent service, quiet, beautiful decor, and comfortable. The location was perfect for walking downtown to dinner, close to jogging/bike path along the ocean, and near the beach. We enjoyed borrowing the inn's beach bikes one afternoon. It couldn't have been a better choice for a quick getaway! Loved it!
5 on August 12, 2012
My wife and I were captivated by this gorgeous inn on the bluff. It oozed charm and great attention to detail. The rooms were great, wonderful views, terrific food and top-notch service. The price was good as well. We would recommend it.
4.0 on August 08, 2012
My husband and I spent our 10 year anniversary at West Cliff Inn. It was perfect! We met in Santa Cruz, so this was especially memorable. The staff was friendly. The location, perfect. The rooms are so spacious (and we didn't even have to splurge on the more expensive rooms). A great place to stay for a romantic getaway.
3.6 on August 07, 2012
After 2 nights in a tent at Yosemite, we decided to treat ourselves at te West Cliff Inn. We weren't disappointed, the room was lovely, with an exceptional sea view, comfortable bed, and luxurious bathroom. The breakfast was basic and could do with enhancing, although what we did have was lovely and freshly baked. All in all a lovely hotel, albeit a tad on the pricey side, but then the location and the view don't come cheap.
3.0 on August 03, 2012
Charming and very well appointed building, attentive staff. Rooms at top do not have much of view, skylights compensate but not completely. Very private.
3.8 on July 28, 2012
We were travelling in california on vacation and spent 2 nights in Santa Cruz.
4.6 on July 26, 2012
I felt like I was a guest in someone's mansion with a butler at my needs. We stayed in room 3 which looked out towards the beach and wharf. Honestly we stayed in our room a lot bc of the bay windows that opened up the the views. It was like being at the boardwalk and wharf without leaving our room. Giant jacuzzi bathtub and separate shower were amazing and the wine and cheese was a delight withcomplimentary tea soda and coffee at all times. Plus, they will get you want ever you like from the kitchen such as wine glasses and ice and a bucket if you have a bottle to open in your room. The cruiser bikes were available and it's a nice ride down west cliff drive. So much to do and see. It was a perfect quick getaway. Breakfast was homemade and such a different treat than the usual "free" breakfast.
4.0 on July 20, 2012
This place would have been perfect if the food was better.
4.8 on July 15, 2012
Small, clean, pretty furnishings - the cottage was just what we needed! The large bathroom was a plus. We'll be back!
4.6 on July 12, 2012
The room was nicely decorated and furnished with a nice view out both windows. I would stay at this bed and breakfast again if I was in the area again. The service was excellent and there were always fresh cookies in the foyer.
3.8 on July 01, 2012
Enjoyed our stay. Staff friendly, delicious food, walking distance to beach, boardwalk, wharf, and driving distance to many beaches, town and attractions.
3.8 on June 30, 2012
The Westcliff Inn is located 2 blocks from the Santa Cruz Pier and 4 blocks from the boardwalk. A very busy location but this Inn offers an oasis in the middle of a crowded area. The rooms are beautiful, the staff is very courteous and the little extras make this a great stay.
3.2 on June 22, 2012
The place is really a lovely little place, well kept and cozy. Makes you feel like you're elsewhere, which is nice. We stayed in the one unit detached from the main house... Indeed it is private and cute. But I should note that it is next to the parking spots and the row of condos. Got loud at night as some people in the condos were out front partying late. The afternoon wine and cheese is really nice, breakfast is okay but not great for a B&B. Overall I recommend the stay here, think I would just stay in the main house the next time.
4.4 on June 09, 2012
A few things that could be improved by the hotel. 1. Someone present at the hotel 24 hours a day. It just seems odd that no one is at the front-desk so you are on your own after business hours. 2. An optional fridge in every room. 3. Bottled water in the complimentary beverage fridge. 4. Making the hotel accessible. There is no elevator in the three level hotel so if you have luggage, you better be able to carry it up the stairs. A few things that were excellent: 1. The breakfast. It was the best we have had at any hotel anywhere. 2. The staff during business hours is extremely helpful and courteous. 3. The wine and Hors d'oeuvre in the afternoon were a nice touch. 4. It is a real close walk to the wharf, the beach and the boardwalk.
4.4 on June 05, 2012
The staff is super helpful and friendly, we felt very welcome. I really loved the room we were staying in which had the hot tub on private deck. What I didn't like were the views off the deck as well as the jasmine that seemed to be dying around the hot tub and the screaming kids the next morning in the room next to us and in the hallway. Breakfast was lovely served by the chef who obviously loves his job. A treasure!! I was pleasantly surprised by the options and especially loved the authentic quiche. The whole house is beautifully decorated, clean and comfy.
5 on June 04, 2012
staff was very friendly and helpful. they provided us with everything we needed and helped with making dinner reservations. the room we stayed in was perfect. we got room 9 on the top floor and we got it for a great deal. stay 1 night get the 2nd night free! it was quiet, clean, and really comfortable. the overall stay was amazing and would love to come back to stay there again :)
5 on May 26, 2012
Absolutely beautiful! Relaxing, great location and wonderful staff!! Definitely want to go back!
4.4 on May 25, 2012
We had a wonderful stay during our one night in Santa Cruz at the West Cliff Inn. The grounds are beautiful, with pink roses growing in the front lawn. The house itself is beautiful, tastefully decorated, and renovated, maintaining an old house feel but with modern elegance. After hiking in the redwood forest all day, we enjoyed checking in and being welcome with wine, cheese, and fruit. The staff were extremely friendly and helpful, and we were given a free upgrade from the room we reserved to the one we stayed in. A few minor comments: we had originally reserved the cottage, which we were under the impression might be across a garden or something independent from the main building. In actuality (we didn't go inside, but trust that it is beautiful), the cottage appears to be old servant quarters, and is located across the parking lot, which some people may not like so just something to consider. Additionally, the view from the front porch does not offer the wide beach view as some of the images might make it seem. There is a short hotel located directly across from the inn, which blocks some of the view, however you are walking distance to the boardwalk and strip with beautiful views of the water, seals, cliffs, shops, etc. The location is wonderful! just wanted to include these two details which were not extremely transparent to me before reserving. However, we were extremely happy with our stay and will definitely be returning during our next day-cation :)
3.8 on May 24, 2012
I would recommend this B&B to anyone looking for a place to stay in the Monterey Bay area. Great views.
4.8 on May 10, 2012
When we went on the internet to look for a place to stay while attending a wedding in Santa Cruz CA, we had just a couple of must. Must be near the boardwalk (so we could walk to the dinner for the happy couple the night before the wedding), and that it be a nice stay for us. The West Cliff Inn was a wonderful treat ! The service was exceptional. The morning breakfast both mornings was outstanding and delicious. The room had a great view and was very comfortable and lovely. All together the weekend was wonderful. Thank you. Ann and Dave
4.2 on April 18, 2012
The West Cliff Inn is an absolutely lovely place with an outstanding location and impeccable service. My only complaint was that our room ceiling began leaking both nights of our stay, and although the staff was very accommodating to us, they were not able to do anything until the following mornings, so both nights we had to sleep to dripping sounds. Other than that, the rooms are gorgeous and the breakfast and wine reception were fantastic!
4.8 on April 13, 2012
I had a wonderful stay at West Cliff Inn, we got the Cottage, at first it looked like an outhouse but once inside it's a cozy palace. Our dog, Casper came with us, he had his own bed and doggy bowl. It was also storming in Santa Cruz but being in the Cottage made it Romantic. I will always stay there it's so close to the pier. The champagne, chocolates and breakfast in bed was amazing. They also had complementary wine and cheese, all I can say is awesome! :)
5 on April 01, 2012
Well I just finished the included breakfast and I could not have gone out and paid for one better. I have been traveling from Anaheim to San Francisco and have stopped at 5 different towns up the coast and this was my favorite hotel by a long shot. Really it should be a bed and breakfast. The building itself is amazing with wood floors and heigh ceilings. We arrived and 4.30pm after a challenging drive to find wine and cheese had just been put out. I didn't even up pack the car for three hours because I was busy enjoying the wine and company of the other patrons. The wifi is free and works well as well as the lovely gas open fire in the room. The staff were very friendly and incredibly helpful. You are crazy not to stay here if you are in Santa Cruz!!
5 on March 31, 2012
Very enjoyable. Found a new home in Santa Cruz. Will check out some of the other Inns as time permits.
4.8 on March 23, 2012
My husband & I treated ourselves with a wonderful stay at The West Cliffs Inn. It was the end of a week long vacation near Monterey. We included the dinner package & had a choice of 2 restaurants. We asked the people at the desk for a suggestion. They suggested the unforgettable, Shadowbrook Restaurant. They made our reservations for dinner & to our surprise upon arrival, because of that we were treated to a free appetizer. Our inn stay was nice with a lovely breakfast, too.
4.2 on February 23, 2012
My 8 year-old daughter and I stayed one night at the lovely West Cliff Inn. This beautifully refurbished Victorian was elegant, comfortable and had great views, but the real beauty of the place was in the kindness of the staff. The lovely front desk person not only allowed me to keep my vehicle parked in the lot after check-out (may not always happen, this was off-season), but when I found that my car wouldn't start when we returned after a busy day, called AAA for me, put out the afternoon snacks early and allowed my daughter and I to relax in the lobby while waiting for service. She made a potentially stressful situation into another nice part of our trip! :-)
5 on February 19, 2012
My husband and I had an amazing time, the customer service was beyond our expectations! They called ahead to our resturaunt and we received a complimentary appetizer from the chef. We felt so lucky! Definitely Would stay there again, in a heartbeat.
4.0 on February 08, 2012
This is a wonderful place to stay and relax. It is by far the best hotel/bed and breakfast in Santa Cruz. Having lived in nearby Scotts Valley for 20 years and then returning as a tourist I can say that the locals love the Inn and were so glad when the property was renovated about 10 years ago. I've been back to stay several times. It's a great location and quiet for being centrally located to the beach across the street, West Cliff drive which is a walking path all along the beach front down to Natural Bridges, the boardwalk, 30 mins from Monterey and blocks from downtown Santa Cruz. It's a beautifully restored Victorian mansion with ambiance, personality, clean and cozy. The staff is friendly and helpful and always make my stay memorable with a handwritten birthday note and balloons in my room. The breakfasts are delightful, tasty and a special treat. You won't want to leave and you will want to come back!
3.0 on January 31, 2012
Room was clean, nice, very small "Deluxe King", on second floor - small windows,which open onto public deck/balcony, so cannot have open if people are on deck. Loved the home-baked cookies available all the time, also very nice wine and cheese/goodies in afternoon. Breakfast was lovely, very good, simple. Staff was one college student who did not know much, not even where wharf was, never saw anyone else. Good location as easy walk to wharf and boardwalk. Very pretty place, well kept.
4.0 on January 31, 2012
Front desk hostess was very friendly and welcoming on our arrival on Friday
4.0 on January 25, 2012
Our stay at the West Cliff Inn was extremely enjoyable. The room was beautiful and comfortable. My wife especially liked the bathroom. We were close to the wharf and the view from the Inn was spectacular. Will definitely be back....
4.0 on January 22, 2012
The top floor room was lovely as was the bathroom. Thought for the most expensive room there, we would have the best room. The windows were super small, would recommend remodeling windows to increase lovely view. Outside street noise was super loud, hard to sleep, not much you can do about that I think. Day bed/couch cover had burn marks in them which was pretty gross. Breakfast smells woke me up at 5am they were so strong in our room, not sure you can do much about that either but the smell of meat frying was extremely strong, would recommend a better ventilation system in kitchen as guests may not want to continue to smell food so strong for hours at a time!
3.4 on January 18, 2012
The room was beautiful and the staff were great. The hot tub did not work properly and the breakfast could have been better.
4.8 on January 14, 2012
We LOVED our stay at West Cliff Inn. Staff was so friendly and helpful and our room was fabulous! The breakfast in the morning was delicious and they had a great quiche. We were on the third floor and had a great view of the pier. Location is great for walking. My only complaint is that I asked the staff if they could find out what brand and color of paint was used in our room and they were great and immediately send an email to corporate and said they would let me know. I never heard from them so forwarded my own email to corporate several days later and still have not heard anything back. If they don't have the information, a courtesy email back would have been nice. Wonder what would happen if I had a complaint....Hmmm?
4.0 on December 20, 2011
The staff kindly upgraded my room. It was a lovely stay - I could run along the cliffs, eat a lovely dinner in town, dropped in to a wine tasting, and time to read a book in quiet - just what I needed after five months working in Afghanistan. Even if other guests aren't coming from a war zone, this is the perfect spot to enjoy being alive.
4.2 on December 01, 2011
Was pleasantly surprised by our room. Big and Clean! The host was also really nice and informative. Definately be coming back.
4.0 on November 27, 2011
Location, location, location. Lovely room looking out toward the bay. It was quiet and relaxing. The room was clean and well appointed. We did point out to the inn keeper that the curtain in the room was torn and looked a little shabby and she said they were aware of the problem but unclear on on to fix it (how about replacement).
3.2 on November 24, 2011
The lamp in our room didn't work, the noise from the rest of the house was atrocious, really the only redemption was that each morning there was an excellent breakfast prepared and made available in a calm, friendly environment. NOISY place to stay. Not serene!
4.2 on November 22, 2011
Front desk and kitchen staff were extremely friendly! The cookies when we arrived (snicker doodles) were amazing. We stayed in room 9. The bathroom was fantastic, very clean and spacious, loved the shower. Would have liked to have more windows in the room and bathroom for more natural light although skylights were a decent substitution. Also the roll-away AC unit was unnecessary as the weather was cold that weekend, and the unit just took up space. Otherwise, we would definitely come back and will look for other Four Sisters accommodations in other cities as well. Thank you!!
4.4 on November 15, 2011
West Cliff Inn is an old-world building in a great location, a short walk to the Beach Boardwalk and a few blocks from downtown shops. Our Petite Queen Cottage was (as expected) small but tasteful and private. Breakfast--a serve-yourself buffet--was copious, varied, and delicious. Use of the bicycles was an added bonus. Wi-fi signal was strong. Very minor issue: DVD player was incorrectly connected to TV. 2nd night free made it a true no-brainer. Strongly recommended for anyone interested in the area.
4.6 on November 12, 2011
We enjoyed our stay here very much. The only problem was that we did not know what to expect as we had never stayed at a B and B before so we only booked for one night. Unfortunately, we should have booked for two nights as we had a wonderful time and it was such a great location. The Inn was already full for the second night so we had to pack up and move to a different hotel that was lovely as well, but not quite as nice. My advice is to book for two nights minimum. One night was not enough, however, the standard later check out of noon was nice. We didn't feel rushed.
4.2 on November 03, 2011
Awesome view .....awesome service....great price....loved it
4.6 on October 13, 2011
Great service and best valued with the breakfast, drinks, cookies, movie, games, bike, etc. Great location with ocean view- close to beach.
4.0 on September 29, 2011
I booked an evening at the West Cliff Inn as a birthday suprise for my husband who used to live in Santa Cruz. We stayed in the King Suite (#5) and were thrilled to find a hot tub on our private balcony! The location was fabulous, right across fromthe beach and the property was absolutely lovely! The staff could not have been more helpful! Overall, a fabulous stay!
4.0 on September 21, 2011
We loved the location, just a hop, skip and a jump from the Boardwalk and Wharf. The room was beautiful, and the front desk staff were really kind. Parking can get tricky in the evening, and breakfast was a bit late (but delicious). I would recommend the West Cliff Inn to friends.
4.4 on September 20, 2011
My husband and I stayed at the West Cliff Inn for two nights as part our Honeymoon trip in US (We are from the UK). The hotel was lovely, in a great location, and the room that we had was fantastic with an amazing view of the Broadwalk. Breakfast was very good, but can get a bit busy if all guests decide to go at the same time, as the front room where food is served has a limited number of tables. Wine and nibbles was also a good touch in the afternoon. Would definately recommend this hotel to anyone going to Santa Cruz.
4.0 on September 06, 2011
This Inn is located across the street from the beach in Santa Cruz. It is beautifuly maintained with wonderful evening wine and snacks. The breakfast every morning was scrumptious. The room was clean and had a large soaking tub and a partial view. However, the room was situated next to a row of Condos that had very noisy young tenants living in them. We did not sleep the entire vacation (4 nights). My husband had to go talk to the individuals partying outside our bedroom window, and this started at Midnight and went on for several hours. (there is no staff on sight at night) Too noisy to ever stay there again!
4.4 on September 03, 2011
We had exceedingly friendly service and a delightful room. The common areas were pleasant, and food was quite good.
3.6 on August 31, 2011
We stayed overnight at Westfield Inn. Although we thought it was pricey, the place was quiet and classy and not crowded and noisy like the other places. The room we stayed had the ocean view with a nice balcony from which we could people watch. The wine and snacks in the evening was a nice touch. The free breakfast was a wide variety and healthful too. Overall, a ncie stay.
4.6 on August 30, 2011
I strongly recommend the West Cliff Inn to anyone who wants comfort, a clean place, nice amenities (bicycles), and a great location near the beach, the downtown and the Boardwalk.
4.0 on August 27, 2011
We were pleasantly surprised by the cleanliness, friendliness,comfortableness and overall appearance of the B n' B. We would certainly go back! It's right near the Boardwalk and accessible to the main roads. The breakfast was delicious; not just your typical Continental breakfast. And, the baked goods were a nice touch.
5 on August 25, 2011
We honeymooned here with the celebration package and it was just PERFECT. The best way to relax! We also ate at Aquarius across the street for dinner and it was delicious.
5 on August 21, 2011
I only spent one night at the Inn because I was attending a conference in Santa Cruz and arrived one day early so I could go surfing. The location of the Inn was excellent for my needs. The Inn is spotless and exceedingly well maintained. Everyone working at the Inn was wonderful and professional. It was the first time I had stayed at the Inn. If I return to Santa Cruz, I will definitely stay at the Inn. I will recommend the Inn to my friends and family traveling to Santa Cruz.
4.4 on August 21, 2011
We had a spacious room and bathroom... and particularly enjoyed the early evenig wine and snacks (complimentary) which we drank/ate on the upstairs balcony overlooking the beach.
4.6 on August 17, 2011
the staff was super friendly and even gave us a complimentary room upgrade. i had a great stay.
3.8 on August 15, 2011
I stayed in the petite cottage. The pictures online make it seem as though the hotel is right on the cliff edge, when there is actually another hotel and a street separating this B&B from the cliff. That aside, the view is still great! Carpets in the cottage looked sad and worn, but rest of the cottage was in perfect condition. Really enjoyed my stay. Friendly staff. Great amenities with the afternoon wine and snacks and complimentary coffee and cookies. I would definitely stay again.
4.6 on August 14, 2011
We stayed in the cottage outside of the main house. It was little, but had everything we needed including quite. No one ever bothered us. We went into the house for breakfast, which tasted great. Breakfast was set up so you could go in between 8-10 and eat. Some people stayed in the dinning room and some took their food back to their room. The bed and breakfast is located in a great location. It only took about 3 minutes to walk to the beach/wharf. I will be going back with my husband to stay again.
4.4 on August 08, 2011
I strongly recommend the West Cliff Inn to anyone who wants comfort, a clean place, nice amenities, and a great location near the Boardwalk.
5 on August 05, 2011
My wife and I don't get away very often, but when we do we like to go to a nice place. The Westcliff Inn exceeded our expectations in every way. The hotel is so quaint and beautiful. The staff was so curtious and accomadating. The location could not have been better. We look foward to coming back and even enjoying some of your other properties. Thanks for the special getaway!!!
3.0 on July 23, 2011
The West Cliff Inn was an anniversary destination for my husband and me. The inn is lovely, the staff were very nice, the room very comfortable, and the breakfast delicious. My only complaint was the location. While it's got a great view of the beach and water, it's on a busy street with lots of traffic, so it's not exactly tranquil. For the occasion, we would have liked something a little quieter.
4.4 on July 12, 2011
I booked the small cottage on a whim only a few days before our trip. The room was small, but better than I expected. The staff was very helpful and curtious. The breakfast was super good and we couldn't have asked for a better location. I'm super glad that we spent the extra $10 to stay at the West Cliff Inn instead of the roadside motel that we were looking at. I would definitely stay here again!
3.2 on July 12, 2011
Don't get me wrong, this is a nice play, but the location isn't as romantic as one might think it is. Most rooms don't have a great view of the bay unless you shell out for the top of the line room. The breakfast provided in the morning was very disappointing -- barely any food, just a small breakfast bar with a few hot plate items. The staff was super nice. Rooms have no AC, which is acceptable but my wife and I would only stay again if the price was sub $200
4.6 on July 11, 2011
Beautiful corner room next to the balcony with a view of the pier. Will stay here again next year.
4.2 on July 10, 2011
Quiet and cozy place despite the throngs of crowds just a block down celebrating the 4th of July. Room was super nice and private. Loved it!
5 on July 05, 2011
The hotel is a beautiful Italian Victorian Home converted to a B&B. The room we had was wonderful since we had a room with a balcony overlooking the Santa Cruz Harbor. The website is a little misleading in that it appears the hotel is right on the water. It is in fact one or two blocks away but if you have a second floor room facing the harbor, it really doesn't matter much. The accommodations and breakfast were first class! I can't wait to return and try one of their sister B&Bs in other areas of California as well as The West Cliff Inn!
4.2 on June 29, 2011
This is a choice property, tastefully decorated (not the often kitschy B&B look) and maintained. Very relaxing, wonderful views of the lively beach but far enough away for peace. Highly recommended.
3.0 on June 18, 2011
This is a very nice location just above the boardwalk and beach area. We decided to stay in the petite bungalow and it was very small. This was not a surprise, as it was mentioned on the website when we booked the room. The breakfast was good and included in the nightly rate. I would stay here again, but would probably opt for a room inside the main house.
4.2 on June 05, 2011
The petite cottage was just that - petite! But it's private and cozy. The main house looks amazing. Breakfast is excellent and service of the staff was also excellent. I can't wait to come back for another short get away trip.
4.0 on May 31, 2011
This was a wonderful B & B and we thoughly enjoyed our stay.
3.4 on May 30, 2011
Stayed here for 2 nights on a weekend... it was a great experience.... beautiful building...
4.4 on May 25, 2011
I loved how close this place was to the Boardwalk! I chose to celebrate my 38th birthday with my husband in Santa Cruz (mainly because I wanted to ride the Giant Dipper repeatedly.) We were without our young children and we also wanted to have a romantic getaway. This was perfect! The best part of our room (#5) was that we had a private hot tub on our deck. The night sky was gorgeous from our toasty little hot tub. It didn't matter how there was a chill in the air. It was pin-drop quiet at night. The bed was very comfortable and the shower was spacious. The room was super clean- it didn't feel like there were other people staying there before us. It was wonderful! I loved how breakfast was a no brainer- right downstairs when we were ready. I didn't feel like I was being 'nickle and dimed.' You can't ask for too much more.
3.2 on May 17, 2011
A good inn for stay in Sata Cruz if you don't mind not having AC and stayin in a rather old building. You should also make sure that you are fit and don't have too many luddage as there is no elevator to go to second and third floors.
5 on May 16, 2011
We had a lovely visit at the West Cliff -- we were in the small cottage in the back which at first, appears rather tiny. Once inside, it is quite a lovely, cozy environment. Very clean and QUIET. The bathroom is so tastefully done that we are hoping ot replicate it at home. Staff was friendly and knowledgeable. I would love to come back and stay here again.
3.8 on May 16, 2011
Good location, although a bit noisy during the day. Breakfast was good but not sumptuous. A good alternative to the Dream Inn across the street.
5 on May 12, 2011
This bed and breakfast was wonderful!! The staff were so nice and welcoming, the room was beautiful, the whole inn was beautiful!!!! It was right by the beach with great views, we had a private deck with hot tub, which was perfect at the end off the day. would definately go back, already thinking about our next trip!!!
4.4 on May 12, 2011
A really nice place very well located on the seafront - and very friendly staff. Would definitely recommend to my friends
3.8 on May 01, 2011
Great rooms, perfect location. The food was good, but nothing fancy. We went to breakfast half way through the serving times and everything was a little cold.
3.6 on April 28, 2011
Room was nice, food was good, bathroom was great, the staff was really nice. Enjoyed our stay a lot!
4.4 on April 27, 2011
very nice and friendy service! we would indeed recommend it! the room was big and the breakfast was yummy, small but yummy :)
4.6 on April 20, 2011
The room was wonderful and had a great view. The staff at West Cliff Inn were very friendly and helpful and the breakfast was great! Loved the late night dessert as well! We will definitley stay at the Inn again!
5 on April 11, 2011
What a great B&B! Everything was perfect: room, breakfast, personnel. And located right across the street from the beach. Any other hotel or B&B would be disappointing by comparison. Thanks!
3.6 on April 08, 2011
The Inn is beautifully furnished; interiors are just as described with words and photos. However, we were surprised to learn that the Inn sits not on what we consider "the bluff", but across the street from the bluff facing the Dream Inn, with the view of the ocean obscured by buildings and roads. The view of Monterey Bay from the website photo is actually about a half-mile or more down the road, not visible from the Inn. We went cheap and stayed in the cottage which is a small wooden structure behind the Inn, surrounded by an asphalt parking lot, backing up to a mobile home park. Our initial impression is that we had just rented the servants quarters. It is tiny as described, but well furnished and comfortable enough for an overnight stay. The wine and cheese at night, as well as the marvelous full breakfast in the morning at the main house made up for our disappointment of the location. The staff was also a bonus. They gave us with a tour of the Inn as we checked in and were so very gracious that I was reluctant to complain about feeling mislead about the location and view. One more caution (not the Inn's fault): On Monday mornings the trash trucks drive right next to the Inn to empty multiple bins at the townhouses located a single road's width away from the cottage. Don't expect to sleep in!
4.0 on April 06, 2011
The West Cliff Inn is a beautiful historic home. The room was decorated in a warm beachy feel, however was extremely small. The staff was great as was the breakfast and afternoon snacks. The biggest problem was the noise from the warf. It was a warm evening and we needed to have the windows open, therefore did not get to sleep until after 1 AM.
4.0 on March 24, 2011
The cottage was great- it is very small but for a couple it was perfect. The ease of access from parking lot was ideal for me
3.6 on March 22, 2011
We were "complimentary upgraded" from the cottage which we had originally reserved, in part because we liked the idea of a separate space. The room were were upgraded to was rather central (and noisy) as it was right off of the main living room area. The gas fireplace would not stay lit for more than a minute, which was unfortunate because it was a cold couple of days. But otherwise, the room was pretty - we liked the high ceilings and the decor, and the complementary wine and snack period was excellent.
4.4 on March 07, 2011
I got into town late and got turned around in the dark. The woman at the front desk gave me excellent directions over the phone. Once I arrived, she recommended an outstanding nearby restaurant. Overall, the stay was fantastic. I just wish I had gotten in earlier to see the sunset from my room window.
4.0 on March 05, 2011
Good value for a place with a view to the ocean. The place is very clean and staff are friendly. Would definitely come back.
4.2 on February 18, 2011
! went on line to find a bed and breakfast close by. I grew up in the bay area,so noticed the building when I saw It. We had the best time. Afternoon wine and cheese was ok. Cheap wine and cubed cheese,but we were going out to dinner later. We loved our room, they upgraded us when we arrived. The man who checked us in was wonderful, funny and polite. Our room was beautiful. Breakfast was not great, not a lot to choose from. We went down around 9:30, felt like leftovers from the weekend. We will stay again because of staff, and our fun time we had.
3.8 on February 18, 2011
The Inn is in a restored Italianate Victorian house located a few minutes' walk to the Wharf, Boardwalk and 10-15 minutes on foot to downtown. Santa Cruz public parking, especially in summer, can be difficult and expensive so the location is helpful. The high ceilings, understated restoration and feeling of privacy once you are inside make this an ideal retreat from the quirky busyness of Santa Cruz. We checked in a bit after the evening host services were finished, and our host offered us a glass of wine anyway--very appreciated after a long trudge through traffic. Although breakfast is not elaborate, every morning they try to put out a little something special--something hot, something baked fresh. Heat is by a gas fireplace in each room, and there is no AC.
5 on February 10, 2011
What a beautiful room. We received a major upgrade which made our anniversary wonderful.
4.0 on February 06, 2011
Clean and quiet with a very friendly staff. Would stay again.
3.8 on February 02, 2011
Great location. Staff is very pleasant. Lovely old building. Breakfast was well done. Not inexpensive, but good value if you can get the winter special.
4.8 on January 29, 2011
Title says it all. We stayed for one night in mid-January 2011, during their low season and thoroughly enjoyed our time there. Breakfast was a refreshing change for the better after several other hotels and B&Bs on the PCH failed to impress.
4.2 on January 28, 2011
Perfect location -- right across from the water, within easy walking distance of the boardwalk, but far enough away from the busyness to relax. Absolutely beautiful rooms -- our room had a huge marble shower and a very large jacuzzi bath -- it was gorgeous. Staff are very friendly and helpful. Overall, this is hands down my favorite place to stay in Santa Cruz.
4.6 on January 20, 2011
Excellent service from staff. Very convenient location.
4.2 on January 18, 2011
My wife and I had a fantastic stay at West Cliff Inn in Santa Cruz, CA. We had our room upgraded upon our arrival because it was our anniversary. The room was very nice and most importantly the bed was very comfortable. The rooms are also quiet. Our breakfast experience was the best we have experienced at Bed and Breakfast establishments. Full breakfast that was cooked, fresh fruit, and good tea and coffee. The staff is very helpful and hospitable. We would definately stay again.
3.8 on January 13, 2011
This B&B up on a hill, with views of the boardwalk and beach, is lovingly restored with 14 ft ceilings, large spacious rooms for roaming, very nice bedrooms with soft towels, bedding, and WONDERFUL mattresses and has a casual yet elegant vibe throughout. We were able to visit with their Winter Specials, which made it affordable and therefore a "value" for us. They serve coffee/tea/cookies all day plus afternoon tibbits and a buffet breakfast that could use better breads/rolls and a little extra umph--still it was fine. We loved our stay. Their wrap-around verandas/porches will be an additional plus in the warmer months.
4.2 on January 01, 2011
Check in was smooth, property was clean and well presented. Staff was accommodating and available. Room was exceptional. Great amenities. Nice breakfast and afternoon wine and snacks. Beautiful views, great proximities. Loved this place.
4.2 on December 27, 2010
I LOVED this Inn. It was so beautiful and the staff was very nice!
3.8 on December 25, 2010
Spent two nights to celebrate our 27th anniversary. We were greeted with balloons and a nice note wishing us more great years of marriage - a great touch. Staff works hard at making a very positive attitude. We will be back.
4.2 on December 17, 2010
It was great to stay across the street from the Ocean. We went for a great walk on the beach and poked around the broardwalk off-season peaceful site. The service at the inn was excellent and gorgeous room to relax and enjoy.
4.8 on December 12, 2010
We only spent one night but it was very comfortable for a couple and one twenty-something offspring in the top floor room, even affording a private feeling. It's the best location in Santa Cruz. I highly recommend it.
4.0 on December 03, 2010
This was our second stay at this Inn. The innkeepers were delightful and you can't beat the location. We arrived early for check-in at noon. They not only were able to accommodate us but they even upgraded us.
4.0 on November 30, 2010
This inn was everything that my daughter, once a guest, had said it would be. The only "negatives" were in a couple of housekeeping issues in my room. I'm just going to mention them because your standards are so high, and I would want a guest to do likewise if I were the innkeeper. A picture was hanging askew and when I tried to straighten it, I found the hook was broken. I also couldn't turn on one of the swing lamps on one side of the bed. The other one worked fine.
4.6 on November 25, 2010
I stayed at the West Cliff this past weekend and had a wonderful time. When I was booking the hotel, I was on the phone with Demi and online at the same time. I wanted to book online because I thought I found better rates online from what Demi quoted. However, on my drive to Santa Cruz, Demi noticed that I booked for the wrong day, so she call to inform me and said that the rate was going to be sightly higher, which I was cool with, but the blessing is Demi was so nice to us she gave us a free upgrade. Check in was a breeze, Demi was very helpful. However, when it came time to check out the nightmare begin. At exactly 12:00 pm a woman from the hotel enters my room unannounced while my companion was fully naked and getting dressed on the bed. Then at 12:10 pm someone from the front desk calls the room insinuates that we are taking too long to vacate the hotel. The final interuption happens at 12:20 when she sends another woman to knock on the door to aks if "i needed help with my bags". Really? I just told her on the phone that I didn't need help with my 1 small duffel bag. I have never had a checkout experience like that before and I spend 80 to 100 nights a year in hotels because I travel for work. The reality is I had a a great time and the hotel in nice, but once 12:00 pm hits you better vacate the premises or they will bother you until you do. I checked out at 12:30 pm, she even had the nerve to be rude when we check out. Everyone else I encountered at the hotel was friendly and hospitable.
4.2 on November 24, 2010
My boyfriend and I had a lovely stay at the West Cliff Inn. They upgraded our room to one with a jetted hot tub which was nice (but we didn't use it). We had a great view of the beach and boardwalk. The fireplace was a nice touch considering it was storming outside. The cookies they had laying about and the wine and app hour was really cute as well. Breakfast was nice however, as a carnivore I could have used some meat :). Our trip was lovely and we will def. be going back our next time in Santa Cruz.
4.4 on November 19, 2010
It was a delightful stay, the innkeepers made us feel very welcome, the room was very comfortable and we certainly would like to come back next year, I would certainly recommend the Inn as a pleasant get away. We left with happy memories.The price was just in our range.Thank you for your hospitality.
4.8 on November 11, 2010
My boyfriend and I stayed one night to celebrate his birthday. The staff and even the other guests were so friendly. Our room actually shared a balcony with other rooms, but no one was out there. It felt like we had our own private view of the Cowell St. Beach/Wharf/Boardwalk area. Beautiful place, beautiful view. And the food (breakfast) was amazing! I expected coffee and pastries, but we had many options... really good, homemade food... eggs, pancakes, etc! Amazing! Thank you, West Cliff!
5 on November 04, 2010
I reserved a 2 night stay for my son and new daughter-laws wedding weekend in July 2010. I traveled from Iowa to help make some wedding plans in June and visited the West Cliff Inn in person before the wedding. The staff was very kind and helpful. I booked the Cottage for the honeymoon, but when I got back home to Iowa, I decided to upgrade them into the house. On my son's wedding night as they checked into the inn at a late hour, he was presently surprised that he had been upgraded to the best room in the house. When he thanked me for the upgrade I asked him about the room and what he descrided to me was not what I had reserved. Due to a last minute cancelation the staff upgraded him to the best room with the best view at the inn and only charged me for the room that I had booked, which was cheaper. I offered to pay the difference, but they insisted it was their pleasure to upgrade! What a wonderful surprise and wedding gift to my son! I am sure that they will return to the West Cliff Inn in the future to celebrate their anniversaries!
3.6 on October 28, 2010
Beautiful Inn. Our room was lovely with a great view. The weather was rainy so we couldn't take advantage of the beautiful balcony overlooking the ocean. The bathroom was absolutely perfect and spotless. All in all a great spot!
5 on October 18, 2010
The West Cliff Inn is amazing - I have travelled in the US for six months and it is the best accommodation I have ever had the fortune of staying in.
4.2 on October 12, 2010
Our stay was after the summer crowds had left, my girlfriend and I wanted to spend some time away from everything and just relax. We picked this place because we thought the room pictures looked nice. I have to say, the rooms are much better when you're there. Rooms may be pricey but worth it when everything there just felt clean and tidy. We went for a king room, and we had best sleep in a long time. The front desk was very helpful and made sure our stay was a pleasant one. We're definitely going to plan for another visit.
4.8 on October 01, 2010
This place is lovely! The inn itself is pristine, very clean and beautifully decorated. The service is top notch. My only suggestion would be that they get a bigger variety of games for people to play.
4.4 on September 24, 2010
When we arrived the fireplace was on. We were extremely hot during the night and not able to sleep. We had been told how to adjust the fireplace but not how to turn it off. Even on the lowest position the fireplace made the room very hot! There was no one to help us in the night. Because we were on the first floor we could not leave a window open. The first thing we did in the morning (My Birthday)was ask for help. At that time we were told how to turn it completely off. I am still upset about this! The fireplace is not needed in September! It made for an crummy, sleepy birthday.
3.4 on September 17, 2010
Arrived and was informed we were upgraded to a spa room much to our delight. Everyone was very friendly and service oriented. I would stay again.
5 on September 12, 2010
Everything was just outstanding, we could not of asked for a better stay. We would recomend to anyone staying in Santa Cruz.
4.2 on September 08, 2010
Really good experience staying West Cliff at Santa Cruz. My room with own private Spa, I will try other Four Six Inn sometimes.
4.8 on August 23, 2010
PErsonnel were very accommodating. BReakfast was wonderful. The atmosphere is welcome peace and quiet away from teh boardwalk, video games and beach tourists in Santa Cruz.
3.4 on August 21, 2010
Nice location and great service. The Breakfast was good. All in all a great stay.
4.6 on August 19, 2010
Upon arrival the grounds were well groomed and very clean. Parking is adequate. When we entered the Inn, the desk clerk/attendant was a pleasure and quite attentive. Room 7, which is on the second story, was clean, quaint and cozy. It has a lovely large balcony with north and west veiws. The small gas fireplace insert was cute, relaxing and very functional. The room had a wall mount flat screen LCD TV above the fireplace and DVD player placed upon the mantel(which infact was the only downfall to the room. I thought it took away from its simple charm). Bathroom? Well lets just say that we could have spent the whole time in there! It was beyond spacious, and was decorated to be very relaxing and calming! The Jaccuzzi tub was so deep and sooooo wonderful! We were very impressed with our overall experience! Only regrets....couldnt stay long enough! Theres always next time! ;)
4.6 on August 17, 2010
Staff was great...letting us know what was available, getting bikes ready for us, discussing routes, etc... Fron desk notified me after checking out that I had left a folder with travel information at front desk. A staff member patiently reviewed the contents with me over the phone and forwarded important items immediately to my home. Thank you, Adriana! I will stay at another Four Sisters Inn whenever I have the opportunity.
4.6 on August 16, 2010
Beautiful building in a great location. The rooms are very cute and extremely comfortable. Staff was friendly and knowledgeable.
3.4 on August 11, 2010
We have never experienced a Bed and Breakfast and were delightfully surprised! Our room was extremely spacious and beautifully decorated. The bathroom was gorgeous with the 2 person spa tub, separate and very large marble shower and a skylight above the bathtub. The kingsize bed was very comfortable, but the comforter was a bit too heavy. We loved the feel of being a guest at someone's home. One suggestion we have would be to provide bottled water or if they're concerned with being "green" then proved pitchers of filtered ice water in the rooms without having to ask. We also enjoyed the "being at home" feel by having a cookie jar with fresh home baked cookies, the wine and appetizers in the later afternoon and coffee, tea and beverages throughout the day. We plan on trying other Sister Inns with great anticipation!
3.8 on August 07, 2010
We stayed in the cottage. It was very small and cozy. We were very comfortable. I loved the cookies that were provided 24/7, along with the home baked goodies for teatime and breakfast. We will definitely come back, but hope to stay in the main building next time. All of the staff were very friendly and helpful.
4.4 on July 30, 2010
I stayed in the Queen's cottage room, which is behind the main house. It was very private, very clean and very comfortable. I had a wonderful stay and will stay here again on my next visit.
4.0 on July 28, 2010
Loved our room, it was better than I expected! Just thought the $60 for the champagne and breakfast in bed was more that it was worth! But loved the place and look forward to coming back, hopefully not in the summer during high season. Thanks again!
3.0 on July 19, 2010
The staff was wonderful. Location and room decor was great. Room was notsoclean.
4.2 on July 19, 2010
Great location and the rooms were gorgeous. Service was inconsistent though - one night we received turndown services and the other night we didn't. Breakfast was delicious and served promptly. Overall a great B&B experience.
4.4 on July 14, 2010
I highly recommend the West Cliff Inn. A simply beautiful building in a perfect location in Santa Cruz. The rooms were tastefully decorated (think Pottery Barn catalog) in pleasant hues. The bed was firm with comfortable, high-quality linens. Soaring ceilings, tall windows, balconies with wicker furniture for an Santa Cruz sunset glass of wine. The bathroom was just wonderful. Subtle marble everywhere. A large spa tub, and - the coup de grace - heated floors and a heated bathroom mirror: no steamed up mirrors after the shower. The breakfast was delicious and expansive. If we weren't moving to Santa Cruz, we might go there for vacations simply to stay and relax at the West Cliff Inn.
4.4 on July 09, 2010
Stayed one night at the West Cliff Inn. The inn is a first class bed and breakfast. Since the inn was having an open house meet and greet for the area, parking was scarce.....we met a lady at the front desk that offered to move her car from a large space to a smaller space that our rental mini van could not fit.....after checking in, it turns out the lady was the president of the Four Sisters Inns. Very nice gesture and much appreciated.
4.6 on July 07, 2010
What a fantastic place, the West Cliff Inn. From checking in to checking out, the service, employees, the room, and the atmosphere were all outstanding. I would like to visit this Bed and Breakfast over and over.
4.6 on June 21, 2010
Very satisfied with the stay, booked the room last minute and received a late booking deal. Will stay again.
5 on October 30, 2008
Our stay at West Cliff Inn was our first Bed and Breakfast experience. We were delighted with everything. It was such a treat to have afternoon wine and hors d'oeuvres on the balcony over looking the ocean. The staff was so helpful and went out of their way to make our stay outstanding. The food was great. The room was just beautiful and very clean. All in all it was an incredible first time experience. I would definitely recommend the West Cliff to anyone.
2.8 on May 22, 2008
Very nice room, very good service, excellent location. The only "down" side is we stayed on the first floor and its very noisy especially at breakfast time. Otherwise, no complaints!