Knickerbocker Mansion Country Inn

Our getaway to the mountains was a Christmas gift from our daughter & son-in-law. They gave us a Bed and Breakfast.com gift certificate. We love Big Bear and after reading about the Knickerbocker Mansion, we chose to stay there. Great choice!! The atmosphere and food was wonderful and we enjoyed talking to Thomas during our stay! We would highly recommend this B & B and plan to visit again in the future.

So I decided a last minute trip up to Big Bear and had no clue where to stay? When I looked online and considered the basics; rate, value, room ... etc. I stumbled upon the Knickerbocker. I gotta say I lucked out big time! It's a short drive from lifts, walking distance from the village, the service was outstanding and FREE breakfast in the morning to boot! It definitely had the warmth comfort of cabin lodging coupled with an outstanding morning meal which made the value all the more worth while! If you are traveling to Big Bear I highly recommend staying here.

It's true, the owners seemed a bit aloof but were nice enough. Did not eat dinner there but breakfast was good. I paid half price for the room on a deal (Living Social) but would not go back at full price.

My husband and I stayed at the Knickerbocker Mansion for a few nights at Christmas, and we absolutely loved our stay. The room was small but very cozy, everything was very clean and comfortable. We were welcomed by Stan one of the Inn keeper and he made sure we had everything we needed the whole time we were there. We decided to have dinner on Chritmas night at the restaurant on the premises and we were not disappointed. The food prepared by Thomas (the other inn keeper), was outstanding and paired beautifuly with the variety of wines on their list. My husband who has been working in the food and wine industry for the last 15 years was in heaven. Everything about the Knickerbocker was welcoming and charming and we loved the holiday decorations all over the premises. We will definetely be back to this B&B only a few hours from Los Angeles.

My husband and I would recommend Knickerbocker Mansion to anyone! We had a wonderful time and hope to make it an annual trip.

This was our second trip to the Knickerbocker and was once again fantastic! Stanley and Thomas are great! Breakfasts outstanding! We stayed in the Carriage House and it is wonderful, even a place for the kids to sled!

My boyfriend and I stayed here the week the before Christmas and were beyond satisfied. The rooms were quaint and homey, the food was outstanding (breakfast and dinners) and the owners made you feel like family. Looking forward to coming back next year during the holidays!

We went up to visit the snow on a LivingSocial discount. The main house was quaint and really decorated for Christmas. The snow was fun and the staff kept the sidewalks and stairs scraped clean as best they could. There was enough hot water for all to bathe without it turning cold. It was near town, but not so close to the main area that it was noisy. We ate at the Knickerbocker restaurant one night, a lovely romantic meal. The only thing we didn't like about Knickerbocker was the paper thin walls in the newer building. 5 units are separate from the main old building. We heard every word other couples spoke in the bathrooms, their TV, phone calls, etc. No one was shouting or anything, the walls were just that thin. Next time we'll stay in the older main house, hopefully more quiet.

The room was small at first, but the longer we stayed in it the more it became cozy and not cramped. The lake view was small, blocked by icicles, but even then it would have been hard to see the lake without them. The breakfast was amazing both mornings. The hotel is very close to the village making it very convenient to walk to dinner.

Location is great- right next to the little Big Bear Lake shops. You can walk there, which was nice. Food was excellent. Christmas time was beautiful with all the decor. Room was tiny, but I expected that. Room smelled a little like the bathroom, but there isn't alot ventilation when it's 20 degrees. We just sprayed some lavender scent we had & moved on. Owner seemed nice enough, not overly friendly but certainly professional. Overall, good experience- I'd go again.

We were very disappointed in the overall Knickerbocker Mansion experience. 1) YOU CAN HEAR EVERYTHING: You can hear the noise from upstairs so loud making it hard to sleep. At 2:30 in the morning, upstairs guests showered and we both shot up out of our beds because the sound was so intense. You can hear the sound from downstairs as well and if you have the kitchen below you, forget about it. 2) GUEST SERVICE: Our outlet breaker blew out while we were drying hair for 6:30 dinner reservations. First, Thomas told me that it must be the GCI. I asked what it was; he explained it was the red switch on the outlet that needed resetting. I told him I had reset it. He laughed and insisted it was that, told me if the outlet was out, all the power would be out and he'd be up in my room. As it turned out, the outlet was in fact out and his breaker was mismarked; the time he wasted made us late for dinner and we waited 50 minutes once we were late for dinner. Never did he say sorry; not for rudeness, not for the delay, not for not knowing how to fix it. 3) I asked for a one hour late checkout. All things considered, they still said no. They would only offer us a 6pm checkout for an additional $75! The positive (THE KITCHEN): 1) The food was amazing! I thanked the chef on our last day and told him it was the highlight of our stay. 2) They made special vegan food for us!

My husband and I came here for a weekday get away before our first child is born and we are not able to have much alone time. It was such a fantastic stay. Stan and Thomas were just wonderful hosts and the breakfasts were amazing. It was snowing which is something that these San Diego kids dont get to experience frequently, so we got to watch christmas movies in our room on the DVD player and watch the snow fall outside of our window. Very peaceful and relaxing. Only three blocks from the village so we walked to the shops and restauraunts anytime we wanted. A wonderful stay overall!

I enjoyed my stay at the mansion. The staff provided outstanding service from checking to great breakfast with an amazing view of the lake. The main house and the room were very cozy. Its close to shops and ski resorts.

My husband and i had a great time at this place. the roomswere cozy, wamr and clean. perfect location! the staff were outstading and the gourmet breakfast included was so delicious!

Overall was good. The location was perfect for a getaway, innkeepers were very friendly, and the breakfast were awesome. The room was a little bit small but cozy, clean, and well maintained.

a very rustic and charming B&B. Delightful staff and welcome from the owner. The only downfall being as it was a wooden building quite noisy: you could hear chatter and tv's from neighboring rooms and every footstep from upstairs. Whilst the bed was luxurious the latter didnt make for a goodnight's sleep.

I was a single traveler and Stan and Thomas made me feel very welcome. The breakfast was wonderful and the perfect way to start a day on the slopes. It was a unique property that I hope to share with others in the future. My only suggestion is that breakfast be served an hour earlier so the option to be on the slopes when they open is available. Thank you for all the gracious hospitality....Signed Texas girl...

Excellent price for a comfy, homey stay with great breakfast, definitely worth your while!

The "love of my life" and I decided to get away and go to Big Bear for the weekend, so we were looking around on the internet for a nice place to stay that was reasonably priced. We came upon the Knickerbocker Mansion website and saw the rooms were exactly what we were looking for! We ended up booking one of the "last minute deals" they offer and got one of the more expensive rooms for a 30% discount- it didn't include breakfast, but we were alright with that. When we arrived that evening, and entered the main house, I knew it was going to be great!!! A nice cozy sitting area with a warm fire going was so inviting. The inn keeper was very friendly and checked us right in. We stayed in the Cedar 4 room, which was in that main house. We walked right up the steps to our cozy cabin-like room!!! It was the perfect weekend get-away and exactly what we wanted!!

This is our second visit to Knickerbocker Mansion. We have thoroughly enjoyed both visits. The innkeepers are friendly and helpful. The food is absolutely delicious and plentiful! We walked into the village and explored the shops and restaurants. I can't wait to visit again.

We had a great time and spent more time in the room than we had planned due to it's large size and amazing views. It was a short stroll to the village for shopping and the meals that we did not eat at the mansion. We had a great dinner and of course the awesome breakfasts. Thank you gentlemen.

My partner and I decided to spend my birthday weekend at the Knickerbocker Mansion, where we had dined once before but had never stayed. We reserved the Carriage House Suite, a large and rustic room with its own fireplace and private deck. An unusually early snowfall made our view even more picture-postcard-perfect. Stan and Thomas are delightful, engaging hosts who made us feel like old friends. Dinner at the Bistro on Friday night, and breakfast on Saturday and Sunday, were all excellent. We agreed that next time we will stay longer than two nights. Just delightful -- highly recommended.

We went for some R & R and that's what we got - in abundance! The weather was lovely for our biking, hiking and sightseeing. The locals couldn't be nicer and the whole town really turns out for Halloween. The Knickerbocker was perfect for our getaway. Stan and Tom run an amazing 5 star establishment. The food was exceptional for a bed and breakfast and the rooms were impeccably clean and inviting. Right down to the welcoming chocolate chip cookies, the in-room fireplace and spa tub, the breathtaking views, hearty conversations, and the 2 standard poodles - Faux Pas and Bijou. We didn't want to leave so we stayed an extra day and even went to an open house! Thanks so much, Stan and Tom. We'll see you again!

Stan is so charming! We can't wait to return! We loved everything about our stay! It was simply magical!

Such a beautiful property, and nestled in the trees. We really enjoyed the peace and quiet while enjoying the private balcony. Very filling breakfast that lasted us all day as we kicked around in town and took a walk on the pedal path by the lake. Thank you, Thomas!

We had a nice get away weekend and the staff was most friendly and the food devine......Couldn't ask for a better time.

Make sure to eat at the restaurant one night during your stay. Delicious food with a cozy, laid-back atmosphere. We really enjoyed their breakfast as well.

Location is great, we were so close to everything we wanted to go. Our room was small but worked out just fine for us. What was disappointing was the cleanliness in this room. It was just very dusty anywhere I go, seems like the room has not been occupied for so long and no one bothered to do some dusting before our arrival.

We had a delightful weekend at the Knickerbocker Mansion and were particularly impressed with the food and atmosphere. Each morning we were treated to a scrumptious breakfast and delicious coffee - Sunday morning's French toast concoction was to die for! Saturday evening we chose to dine at the Bistro at the Mansion and from the cream of mushroom soup (the best either of us has ever had - anywhere) to the creme brulee, it was a memorable dining experience.

Our stay at Knickerbocker Mansion was cool and quiet. The breakfasts were very good. Room was small, with no room for a chair. Weather was so nice we managed sit outside alot.

Yes, it's a historic home and it's gorgeous. And they put on historic, art-filled programs and it's a fancy restaurant too. However, we stayed in a seperate house set close to the historic mansion and it was very small. It was also called "Lakeview" but we couldn't view the lake from there. And it was decorated in a fishing theme. Fishing! There were fishing rods, no fishing signs and a stuffed fish hung above the bed. OK, quirky. So we went with it. The owners said that Fridaynight's dinner in the house was cancelled because there wasn't enough business so they recommended the Himalayan restaurant in town. We went there and boy, what a great place! Loved it! In the morning, the breakfast was OK but the owners really only wanted to talk about how great the dinner was there and really wanted us to eat there. We didn't when we saw the prices. The owners didn't seem too anxious about chatting or shooting the breeze or getting to know us either. That siad, the main house IS amazing. Gorgeous. And Big Bear is amazing; we love it there and spent most of our time hiking and enjoying nature together. If you want sparkling chit chat from an owner, don't go. And make sure to stay in the main house; not in the "fish room." Ick.

Thomas and Stan provide an excellent get-a-way in a magnificent setting of blue clear skies, majestic trees,likable dogs, and fascinating woodpeckers. The comfortable homey atmosphere was exceeded only by the gourmet satisfying and unique breakfasts. Definitely worth a visit or more.

The room was nice, comfotable and suited our needs. The grounds were very well kept. Definitely quiet and convenient location. The breakfast served both days were delicious.

I purchased the living social deal for Knickerbocker Mansion. The value for a 2 night stay was great. Thank goodness because if I had to pay full price I wouldn't have been pleased. The rooms were pretty dirty, i.e. dust on the phone and clock radio, Dirt and hair in the shower, the toilet bowl was pretty disgusting. The down comforter duvet was yellow not white. However on a more positive note the breakfast was good the first day and superb the second day. We chatted with the chef about breakfast the second day because we are not into waffles or pancakes. He offered to make something savory. He did not fail, made a wonderful frittata and we had seconds. Hats off to the chef.

The Knickerbocker was a unique B&B that we really enjoyed. The next time we would definitely make reservations for one of the larger rooms. The breakfasts were absolutely wonderful. We would definitely return.

My husband and I purchased a 2 night group-on for a change in pace of always going to ocean resorts. The inn is very nice and spread over quite a large piece of property. The main house, Knickerbocker Mansion, is used for dining, reading, enjoying a fireplace, snacking on cakes, breads and coffee, tea or juice anytime you like, game playing or chatting, eating a gromet breakfast at 9am. Thomas, an owner is a gourmet chef and serves the best breakfasts we have ever had. The service is wonderful. Thomas is so nice and accommodating and also on weekend nights opens for gourmet dinners for everyone not just inn guests. We missed that as we came in mid-week. Our room was quite small, they are called the petite rooms, clean, comfy bed, small television, normal size bathroom, overall clean except for dust, needs a good dusting, clean sheets and towels, daily maid service,no dresser, however, rod for hanging a few clothes, bring more hangers or need to leave clothes in suitcases. So quiet and beautiful at night, really nice place and we will go back, however, will stay in one of their larger suites. For the money we paid we did get a great deal and great service. We will be back, hopefully next time in the winter months instead of summer months. Still very enjoyable!

It was a great stay at this Bed and Breakfast. The breakfast was truly a gourmet meal and we wish we had had the chance to get a taste of one of those dinners they have on certain days, but unluckily we were there on a Sunday and Monday. It is walking distance to Big Bear Lake and all the restaurants there. All in all a pleasant and relaxing experience.

The thing i love the most was it looks like you are in a area far away from town but it was VERY close to everything!!! So cute!!! we loved everyone that worked there and the gusts where all very nice as well!!! the food well hahahaha was OK the one thing that was amazing was a blue berry tart YUMMY!!! other then that it was OK i loved the hot tea you can have anytime of the day very nice place we will for sure come back cause it was just so cute and fun! Go here you will love it!!!

This was our second visit to Knickerbocker. This is a wonderful B & B in an historic building, beautiful rooms, clean, quiet, and the food is fabulous. The breakfast is always wonderful, and the Bistro, open for dinner on Friday and Saturday, is outstanding. Can't recommend Knickerbocker highly enough.

We were looking for a B&B that could offer a quiet, relaxing and yet romantic atmosphere and we definitely found it at Knickerbocker Mansion. The Penthouse room, we would recommend highly for privacy and also the magnificent views from all four corners of the huge loft. Our dinner at “The Bistro At The Mansion” was delicious and the service was excellent. The only regret that we have to share would be that our stay was not long enough. But, we will be back to celebrate another anniversary at Knickerbocker Mansion for sure!! Mark & Tammy , Huntington Beach CA

My wife and I enjoyed our stay at the Knickerbocker Mansion. We would recommend a stay at this charming Bed & Breakfast. It's a wonderful old mansion with a fantastic breakfast.

This was our third stay at Knickerbocker. Nice place to visit but noted the rooms are lacking maintainence. The carpet appeared dirty, there were Spider webs as well as cob-webs through out the room as well as dust buildup in all the corners as well as behind the TV stand. I even had a spider run across me the last night there. Being our anniversary weekend I selected a room with a Fireplace. That didn't work either. Our previous 2 trips were very nice and why we returned. I may even be willing to try them one more time. Breakfast was great just don't be late or you miss it.

Beautiful bed and breakfast. Breakfast was superb both days. I only wished that it was served over a period of time, say 8 to 9 instead of only at 9 am because we wanted to go to church on Sunday and had to miss it. Very quiet, peaceful stay. Would recommend it to anyone.

beautiful grounds, clean rooms, friendly staff, delicious breakfasts, very quiet and private...will return next year.

Breakfast was extraordinary both mornings! The room was very small (tiny, in fact), but comfortable and cozy. The property was very nice, although needing some TLC (for example, our door wouldn't lock one morning. However, they had maintenance come that day to fix it. The staff was very accommodating! It was a great value and we would for sure stay there again.

We liked our stay and it was hospitable. The breakfast menu was a single item served to everyone, not something each person chose for themselves. the presentation of the breakfasts was fancy and elegant -- serveware, drinkware, and friendliness of the server. Our room was a bit smallish, but very clean and well appointed. We liked the guests living room in the mansion and that it was stocked with games, books, a computer and movie media as well as coffee and teas and a cookie jar with goodies. Very homey and welcoming!! the grounds of this Inn are country feeling and woodsy. We loved it and the other guests at the dining area were just the right amount of friendly -- smiles and hellos, but not invasive. Great place to retreat!!

I stayed here because I bought a coupon deal for a two-night stay with a five-course dinner included. The rooms had a cozy log-cabin feel with all the amenities of home. Great shower/bathtub. Very comfortable bed and pillows. The dinner was so outstanding. My only disappointment was that we didn't have a refridgerator in our room to save the leftovers. The breakfasts were great as well. I liked that the dining is set up like a restaurant and you aren't at a shared table like I hear some B&Bs are like. They really have an awesome chef. The grounds are impeccable and clean. The only disappointment I had was that around midday I had asked the innkeeper if I could possible get some clean sheets. He said housekeeping had already gone home. I said I would put them on myself but he wouldn't budge. I didn't think that was very cool customer service. Also, since it is a bed & breakfast and it's an old house, the rooms are very close to each other and I could hear our neighbors coughing or snoring. Other than that, it was a great stay.

[Resource Id: innkeeperresponse, Set: reviews]
In a effort to minimize the impact on the environment and be operating on the "green" side of things, we do not change sheets and bedding everyday. In this case the housekeeper was turned away from her normal service of the room by the guest. Our housekeepers are here during the morning to mid-day and they attempt to get into every room for service. Housekeeping is not here 24-hours. We apologize.

- STAN (innkeeper)

This sweet little b and b offers a quiet hideaway in Big Bear with an excellent restaurant and hospitality that would please the most discerning guests.

What a great stay my girlfriend and I had here! Thomas made us feel like we were at home. And he was the cook! The breakfasts were amazing and the 5 course dinner was memorable. If you are in Big Bear you must check this out on a Friday or Saturday night. The rooms were cozy and clean. It's just a half mile walk into The Village, and we did that numerous times. You're nestled in the forest and it's truly the perfect spot. What a fantastic weekend! Thank you!

this place is cute...it's ready for a sprucing up though. it's kinda manly and rustic, which is fine, but still .... new soft comfy sheets would be great, and get rid of the comforters (cuz ewwwww, the thought of any comforter in a hotel/b&b isn't good)! The porch was fantastic to sit out on and look at the lake in the distance! Anyway, it's time for an update ... and the rooms need some brightening up -- dark in there! All in all, a pleasant stay!

Even though the rooms are small, it is a unique place and the breakfast was outstanding. Rosie is a marvelous hostess.

Quiet and comfortable, nice surrounding. We had two breakfasts, both were wonderful. Rosie was running the inn while we were there, she was lovely!! Very nice stay.

The room was small, but very cozy. The service was excellent and the food delectable. Definitely would recommend this place.

expecting an average B&B experience or less, we were in for a major surprise. every aspect of the knickerbocker weekend was superb, beyond enjoyable. we would strongly recommend it to anyone, and absolutely expect to return. we feel the knickerbocker is the only place to stay in big bear.

My husband and I bought a deal for this B&B through livingsocial to use for our anniversary. We initially had a problem booking our reservation as it was booked up for every weekend leading up to the expiration date of our deal. They were kind enough to allow us to book on the holiday weekend but we had to pay an upgrade because the rooms included in the deal were not available. Our deal also included a 5 course dinner and breakfast. The meals were outstanding and our server was absolutely wonderful. If it weren't for her delightful personality, our stay wouldn't be worth much mention. Our room didn't have the "ahhhh" affect, but it was adequate. We didn't sleep the 2nd night due to several spiders making their presence known. The 3rd one landing on my eye and both of us jumping off the bed to kill it. There were 3 more after that. I did mention it to the owner when we checked out but he reminded me we were in the mountains, too. Yeah, but I paid over $300 for a room, not a tent.

We stayed in one of the smaller rooms (Lakeview 1). We were walking distance from the downtown shops and restaurants. Our room was cozy, quiet, and relaxing. Our hostess was very friendly and the food was excellent! Delicious breakfasts. We would gladly stay here again.

The rooms are small! I don't know how you'd be able to stay during the winter with all your ski gear. For summer they’re just fine, just don’t bring a lot of stuff. The staff is very friendly and accommodating, and no request is too big or too small. The breakfasts are delicious and more than filling; portions are huge. And the Bistro at the Mansion is wonderful; the chef really knows what he’s doing.

Everyone was very nice, the place was very clean and right near the Village, we would stay again for sure!

Room was very small and quite warm, especially at night (not good in summer). We will definitely return to Big Bear Lake, but we will stay elsewhere; there are many options there that cost far less

Wow! My wife and I stayed at the Knickerbocker in for our mini-honeymoon and could not have chosen a better place to stay. The room was clean, homey and exactly what we wanted. The staff was super friendly and addressed every need and concern we had. And the food....yum! Even if you don't stay at the Knickerbocker, you absolutely need to go for the food. We definitely intend to go there again in the future1

Great getaway! Warm, cozy, hospitable, and friendly people all around. Knickerbocker Mansion Country Inn was a home away from home, a place to relax and enjoy big bear lake at its finest!

The service was incredibly personal, the staff was VERY nice. The rooms were clean and cute and the food was FABULOUS - and our server at dinner and breakfast was FABULOUS as well!

The Knickerbocker was wonderful! Chef Thomas is magnificent - certianly exceeded what I had expected, especially the dinner we had on Friday night. Has to be the best dinner in town! The place is quiet comfortable and in a beautiful location. We were well taken care by a very friendly and helpful staff. We'll be back !

Waiters and waitresses were excellent. For breakfast I expected more than one choice, I hate sausage and that wasin the egg dish and could not be picked out although my boyfriend loved it. There was no AC in the room and we picked a weekend in the high 80's, even with the fan going all night and the windows open it was still warm. All in all a great value, the 5 course dinner was amazing, you had 3 salads to choose from, 2 soups to choose, many apps to choose and probably at least 10 main courses to choose and 3 dessert choices.

great location within walking distance to the village. stayed in forest view 2 which was on the small side but served us very well and was quiet. i would say the only issue would be breakfast; food was too sweet for anyone except children. we would stay here again!

Overall was a great place to hold an event. We had a small wedding on the premises with meal in the dining room. Food was good value and wait staff did an excellent job. The Penthouse suite was suitable for getting ready and wedding night.King size bed is VERY comfortable and you can watch the sunrise from picture window next to it. Breakfast was good, especially the French toast with cinnamon. Nice laid back place to stay.

It was a very sweet, bed and breakfast. Our room was above the kitchen (Cedar III), so it was a little noisy and pretty warm. The staff was very friendly! But the food was to die for! The presentation , outstanding and delicious!

My husband and I arrived at 9:30 at night and Rosie was waiting for us with our key and a quick tour of the property. What a charming place. Our room was in the main house, second floor (Cedar I) which included a wonderful, comfy queen bed, cable TV and large bathroom. We took advantage of the complimentary fresh cookies and cake that are always available along with coffee, tea and sodas. Saturday morning we had 9:30 reservations for breakfast and sat by the window with a beautiful view of the mountains and lake. Our set menu included orange juice, coffee, fresh fruit and a delicious Chili cheese quiche. Yummy! We went out for the day and took a tour of the Big Bear area. Stopped by the Discovery Center to learn about the history of the area. It was a hot afternoon so we returned back to the Knickerbocker and sat on the 2nd floor covered balcony, played Scrabble,drank wine and took advantage of the goodies downstairs. Our 7:30 dinner was highlighted by a beautiful colored sunset. Our 5 course dinner included soup, salad, appetizer, main course and dessert with a bottle of wine. Thomas is a wonderful chef. Another lovely breakfast Sunday morning. We were sorry to have to leave but off to more adventures. It certainly was nice having Road 330 open making it an easy drive home.

We loved our stay and felt comfortable and welcomed by all of the staff. The dinner and breakfasts were superb and enjoying a glass of wine on the deck watching the sunrises and sunsets completed the experience. Thank you for a perfect weekend.

We didn't have a strongly positive or negative experience there. I had hoped for a more welcoming atmosphere than we received and I was disspointed to hear Thomas, one of the innkeepers, arguing with other patrons about their meal experience and another staff member talking to guests about how awful some people are. They also incorrectly booked our reservation and made a point of telling me all of the hoops they had to jump through to fix it as if they were doing me a favor when it was their error. There was defensive atmosphere from the staff, but the accomodations were adequate. Fantastic location and beautiful terrace with lake views.

We really enjoyed our time together at the mansion. It was the perfect little getaway and the location and property was beautiful. We really liked how there were hiking trails very close by and the innkeepers were very helpful. The entire trip accommodated to our needs and the constant availability of coffee, teas, and other beverages and sweets was a wonderful touch.

There wasn't any klenex in the bath, but other than that, it was fine. Dining was terrific.

We used the living social deal and discovered a treasure. I expected log cabin quality and was prepared to "rough" it but in fact felt that we got boutique hotel quality. The rooms are better than the photos, the personal touches made it feel like a B&B where the owners care about your experience. The bed was OK but i would not have wanted to spend a week sleeping on it. The location and the property itself were great and we thought the owners were friendly. The 5 course meal was superb - the chef really knows how to cook lamb. And the recommendation for the Himalayan restaurant for curry was excellent - very fresh flavors. We thought that Big Bear was gorgeous and very relaxing and the B&B was ideally placed to enjoy the area. Lake views are a bit of a stretch more of a glimmer through the trees but the property had the peace and tranquility of being in the trees in the mountains. Overall exceeded my expectations and I would definitely recommend

The vibe was a little too casual, as others have said, amateurish, although all the female staff I encountered were very helpful. I was disappointed that coffee wasn't made available in the common rooms until after 8am. The food was exceptional, but heavy. It would make a big difference if they created a summer menu as well as a winter one. That said, the rooms are very nice, rustic but with modern amenities. Ours didn't have AC, but ceiling fans were sufficient. The bed was soft and comfortable. We used a coupon, and the value was good. I would have been disappointed, if I had paid full price.

My husband and I needed a few days to reconnect after traveling in different directions, the Inn provided the perfect atmosphere and setting for walking around, holding hands, and just spending time together. We loved it!

Overall the LivingSocial Deal was a great value, although the room selections were the smallest they had to offer. And they were the very smallest rooms I've ever stayed in. The windows were very low (A-framed converted carriage house, go figure!) and the carpet very stained, but didn't feel dirty. The Inn Keeper and service staff were all very friendly and the Chef is amazing. Other than the carpet in our room, the dining rooms and our bathroom were exceptionally clean.

We stayed here with a half-price coupon, and as such it was a very good value. But the room was tiny! (Fortunately, the weather was great and we were outdoors most of the time. We did the half-price dinner on Friday night as well, and even at half price, the food was disappointing. Breakfast, on the other hand was delicious both days; the innkeeper and wait staff were friendly and accommodating, and the wireless in the room was great.

We have been traveling to this bed and breakfast for multiple years and continue to be impressed with the staff and location. I would definitely recommend this Inn!

If you're going to Big Bear Lake, consider Knickerbocker Mansion as a great alternative to a traditional hotel or cabin rental. My room was really lovely with a private bath, lake views and access to the wonderful upstairs porch. All within easy walking distance to the center of town. With absolutely the BEST breakfasts ever.

This was my 1st time at a B&B and as a city girl who knows what she wants, how and when she wants it, I was very happy with our weekend. Who knew that Big Bear was the cornerstone of upscale dining? I had no idea the food would be so go, and the service was right in line with the quality. I even asked for a side of the sauce that was on my fiancé’s plate and the chef made me a single serving. The rooms were cute, what I’d expect from a B&B, but as soon as I got into the bed it was like being at the Weston with their heavenly beds. The shower was a pleasant surprise too. So between the long showers and the long naps, we had a very romantic and relaxing weekend. The innkeeper Stanley was funny with his quick wit and very helpful with information about the village. I will definitely be going back in the winter so I can see some snow.

We spent our 10 year anniversary at the Knickerbocker Mansion & the only negative was that we couldn't stay longer. So peaceful, such a cozy place... wonderful hosts & exquisite food -- we hope to spend our next anniversary in the penthouse!

When we arrived for a much needed getaway we were greated with the owner telling breakfast was served precisely at 9:00 - not one minute before or after. Not a very relaxing way to begin. He then told us we could not eat dinner that eveningbecause we were "another" Living Social - as if it was a disease. When he gave in "if" we could be seated at 7:30. The waiter then told us we had a spacial menu and not to look at the regular one because we were Living Social - in a very loud voice. The bed was uncomfortable and there were cobwebs everywhere in the room. It was definitely NOT relaxing and I would not recommend it.

[Resource Id: innkeeperresponse, Set: reviews]
I am terribly sorry these folks took my comments in the wrong way. We have had a great experience with Living Social guests and have welcomed them to our inn. We do serve breakfast promptly at 9AM which a is pre fixe....and I do tease folks about the time, so they don't come to breakfast and have cold bad food. We want them to have fresh hot food, which is prepared for serving at that time. Depending on prior dinner reservations and staff on duty we have to limit reservations for dinner. These folks arrived late in the afternoon and wanted to have their dinner that evening without a prior reservation, which is good idea. I ask them if they would mind booking the 2nd night when were not so busy and could better serve them. We did work them in as the last reservation for the evening. The Living Social dinner is a 5-course menu and is very special, with a wide choice of menu items. Service is, normally 1.5 to 2 hours for the dinner and we don't want to rush people through. It should be a special experience and we work hard to make it so. Cob webs. We are always on CW patrol, but we do realize that it is part of living in the mountains. We can only apologize and hope that you will give us a try.

- Stan (innkeeper)

My family and I had a great time at Knickerbocker. The location is very nice. The rooms were clean and well maintained and breakfast was delicious!

The entire time we were there, I kept thinking how much I wanted to recommend the place and come again. It was 5 star all the way!

Forest View II for my Birthday! My wife planned this trip and we were so pleased with the acommodations. Everything was just as we expected! No surprises and we had a wonderful stay. This is not a luxury suite, but very comfortable and nicely appointed with TV, VCR, great bathroom (hot shower and bath, hair dryer, etc.) Breakfasts were over-the-top and the staff was absolutely wonderful. Several great restaurants are very close, prices range from very modest to slightly pricey. We tried Peppercorn and El Jacalito. We enjoyed both. Check out the others for us, we didn't have time to. We couldn't ask for more... easy to get to, hard to leave... Best lazy days I've had! You'll enjoy... Thanks Stan and Thomas!

The Knickerbocker Inn was very quiet. Our visit was mid-week, and off season, so only a few other guests were there. Breakfast was gourmet quality each morning. The Innkeeper was very pleasant and helpful. The Inn is located within a block of The Village with many shopping and dining choices. We're already planning our next getaway.

We had a great weekend at The Knickerboxer. The room was cozy, and accommodations perfect for relaxing. The food was incredible, and everyone was very nice. It was a wonderful, fun getaway.

The inn was cozy and staff freindly. The breakfast was delicious and the service was fast and very friendly. The 5-couse dinner was outstanding. I would definately recommend this place.

very friendly host(s) and good service in the dining room. Room is small but adequate.

Very cozy and home-like atmosphere. A great value through Living- Social. My husband and I upgraded our room to the Cedar 1 room in the main house and were not disapppointed. Great location and very clean. The innkeepers did seem a little short on patience over the phone, but generally they were friendly in person. The breakfasts and dinner was very good .

We absolutely loved staying at the Knickerbocker!!! The people are fabulous!! The food is phenominal, we have never had a better dinner!!!!! I could not have imagined a better honeymoon!!!!! Thanks for the wonderful memories!!!! We will definitely be back!!!!!

As several people have mentioned, the owners are rather snotty. It makes one wonder why they chose this as their business. Though there was snow on the ground, the owners did not clear the pathways to the rooms that were up the hill. Definitely a lawsuit waiting to happen. The rooms that are not part of the lodge are very small. We stayed in the Lakeview I room with the fishing motif. This meant lots of fishing knick knacks that apparently never get dusted. a The bed was not comfortable and the carpet was disgustingly filthy. No surprise since even though there was snow on the ground there was no entry mat outside or inside the entry door.

[Resource Id: innkeeperresponse, Set: reviews]
The winter has taken it's toll on the carpets in these small exterior entrance rooms this year. Spring is here and they are being refurbished one by one, including replacement of bedding. We apologize.

- Stan (innkeeper)

The two times I spoke to the owners before going up there filled me with dread about this place. They were both totally condescending and unhelpful and kept referring me to the website (I spoke to one and then the other on the next call). Well sometimes people aren't actually in front of a computer and would like information and as the owners, it's your job to just suck it up and talk to your customers and lose the attitude - you want business, right? So I was pretty sure I would hate this place and actually considered canceling my reservation and losing the Living Social deal all together. I finally sucked it up and we went. It was pretty - your classic lodge style and furnishings. Cozy with a nice common room and gorgeous enclosed dining patio. Our room was warm and the bed was super comfy with nice bedding. The upstairs deck was great. The staff (including the one owner we met) were nice enough but not what I would call welcoming. I sort of expect a welcoming vibe from a B and B, but it had more of a bored hotel staff vibe within a classic B and B look. And the food ran the gamut from okay (breakfast eggs overcooked, unappealing yogurt "soup") to kick ass (tuna dinner entree, desserts). Hard to say since my impressions range from 1 stars to 4 stars but I don't think I would pay full price to return.

My stay at the Knickerbocker Mansion was really fantastic. I could be a little biased, because my boyfriend actually proposed to me after we checked in and from since that point, I was in heaven. LOL But, aside from that, I know I was fully aware, and our stay was perfect. We had a Living Social Deal that was too good to pass up. The 5-course meal was excellent. The staff was really nice, friendly, gave us good directions and advice. The weekend we went, a snowstorm hit and we were not prepared! Those... Southern Californians...LOL! In the morning, our door was covered with at least 3 ft of snow and the groundspeople shoveled us out. I thought, wow, they really really pay attention and care for their guests. Breakfast each morning was great. I really like the mansion. It's really beautiful and sits in a really great location, a few minutes walk from town. The rooms were really nice and cozy. The only thing I didn't like was staying in a room not attached to the main cabin, however my fiance was fine with it. I guess I just like to be in the center of things, easy access to the cookies, hot chocolate, DVDs, games, etc...LOL, now I know my preference. I would definitely go back. We both loved it!

Very relaxing and beautiful. Enjoyed our stay

Wonderful atmosphere, amazing room (we were in the Penthouse) and lots of amenities in that room. Friendly staff and the food was nice, although service was a little amateurish. Food was nice, but a little expensive for what it was. If you want a wonderful romantic break in the mountains, I'd say go!

Breakfast is served but there are no options and you just have to eat what is provided. All i got was small cup of fruits and blueberry waffles (which was extremely superb, best waffle i have ever tasted till date). You need to have a heavy breakfast just 2 items on breakfast along with coffee/juice doesnt sound good.

We had a great time at Knickerbocker. The rooms were very clean and tidy, the service was great and the breakfast in the morning was delicious. Would definitely recommend this to others!

We found out about Knickerbocker through Livingsocial where we purchased vouchers for a great discount. Overall, the inn and service exceeded our expectations. It was a beautiful property with great views and it's also in a great location! It's within walking distance to shops and restaurants and a very short drive to the lake. The mansion felt very homey and cozy. The rooms were a bit smaller than expected but we had plenty of space. THe owner, Thomas, made sure to make us feel welcome. Overall, we had a great time! Thank you, Knickerbocker. We will be returning shortly!

I bought my stay on the Living Social website so i got a half off deal. If I had to pay full price I would not stay there because i think that they charge too much. I also didn't like how they had a hidden $60 fee we had to pay after we booked our stay I think it should have all been included in the upfront price. The food was very good and the cook and server in the restaurant were very pleasant.

Lovely, rustic but more than comfortable inn, beautiful setting, nice folks, fantastic food - a winner!

Stayed here on a Thursday and Friday night. The inn was not overcrowded so it was nice to sit on the upstairs terrace and have a glass of wine. The rooms where very cozy and the little gas fireplace made it very inviting. We stayed in Cedar III and it was nice. The dinner Friday night was the highlight. We did the 5 course meal.....which was amazing but entirely too much food! I was ready to unbutton my pants after the 3rd course and we decided to have dessert in the room so we could digest and enjoy. They have a lovely little hot beverage area that was available 24-7 that had coffee, tea, hot cocoa and cookies, which was a nice touch. Thomas was super nice and accommodating. We will be back for another relaxing weekend :)

Bought a package through Living Social, and was somewhat disappointed with the availability online. The availability calendar made it look as if the place was booked up, but it was only us and another couple there both nights. Otherwise, it is a beautiful place walking distance to the main road. The decor is charming. The views from the patio were breathtaking.

BF & I went to Big Bear. We decided to stay overnight, do the Living Social deal. It was a snowy winter night when we arrived dropping about 2 feet plus to 4 feet. We tracked all through our small less than 400 sf (?) room as there wasn't anything outside our door to wipe our boots. So then the rug was wet, so I got down and scrubbed the rug dry the first night. The 2nd night I decided to let it stay wet. We bought a bottle of wine with us and it was delicious to enjoy it playing board games in front of a fireplace (gas in rooms, logs in main lodge). The 2nd night they never cleaned or changed out wine glasses so they were still dirty. The lighting over the closet 'space' is nonexistent. It's like an alcove but no door and no lights to see what you are doing. The inn keepers do take a lot of pride in their place. Thomas an Stan were great. The rooms are small but have everything you need basically (except light in closet area). Our door opened in the middle of the night but the gas fireplace kept us warm. The food was good. I did love all the fruit items they brought us, especially the mint covered grapefruit? Fabulous! Both breakfasts were something with sausage and I thought it was over kill. They keep a chocolate cake around at night if you get munchies, available to snack on as well as teas & coffees gratis. Because we got 50% off and the breakfasts were included, I thought it was worth what we paid. I dont know if I would pay a whole lot more as the room was a tad small for 2 but it worked. I loved their towels, very absorbent!! I didnt think much of the amenities, just basic. It wasn't like some places you go and you want to buy the product cause you loved it so much! Overall, a good stay and I would recommend it. Im a bit on the cheap side and for regular rooms, 140+ a night was much but for a whole weekend, what a great deal! Oh, also, the cookies by the bed were fabulous but they only give them to you the first night :(

Beautiful cabin (stayed in Cedar I)! Thomas the chef and co-owner was very friendly and sweet and allowed us to check in early which really made my trip (room happened to be ready). Friendly staff. Stan, the other co-owner provided quick replies to all my questions. Very tasty and healthy breakfast! Warm, comfy, cozy room. Great location. Would go back!

We stayed in one of the lesser expensive rooms which are kinda small, but we had seen the photos and it was what we expected. People could go sledding right there as there's a nice hill behind the building. Breakfasts were good. You can have access to the common area at any time and there's hot drinks and snacks provided. Lots of movies to choose from if you don't bring any.

Staying in a Bed and Breakfast costs more than other places, typically, but what you gain is amazing food and a wonderful atmosphere created by the owners. The breakfasts here, though hearty, were not special, and the third day was a repeat of our first day's breakfast. The maid was also not very well-trained, meaning that she kept interrupting us before check-out and never did our room one day. Our needs were met, but our room was either very hot or very cold, which made it difficult to sleep. The mansion is lovely with interesting pictures, books, and antiques. The grounds are also beautiful. The breakfasts and service could use improvement.

The mansion was cozy and the breakfast every morning was worth waking up for!

We were warmly greated by Stan at this charming cozy Inn. We had the Panthouse Suite and it was heaven! We felt like we were home. The food was incredible and we would reccomend The Knickerbocker Mansion to everyone! Paul and Kelli

This is a nice, cozy spot. Our room was a bit small, but it was very quaint. It is ideally located within walking distance of the village which is nice. The staff (Thomas and the waitress) were very friendly. Breakfast was good, but if you're a picky person, you may not like the fact that you basically get whatever they choose to serve that morning. I would recommend staying here, for an affordable place with some decent amenities.

Beautiful located! Close enough to town to walk, but far enough away to feel secluded. Great food!

Top Notch Service. Perfect location and spectacular scenery

If weathering a cold winter evening next to a fireplace with hot tea isn't enough just sink into the tub and turn on the jets. ;-) We have stayed here twice now. Both times during a winter storm. They are very attentive to making sure the parking lot and walkways are clean. Interesting breakfast. The village area is within walking distance which is nice if you're staying during the warmer season. I have and still will recommend this place.

The place was cozy and nice although the person at the main cabin was not very helpful! Complained when we called at night to ask for shampoo- which was lacking in the room- and just seemed overall not very helpful. The room was cozy but the heating system was not in the room, so it was either really hot or cold. Value wise its a great place in a great location.

My boyfriend and I really needed a quiet getaway from the city, and we found it at the Knickerbocker Inn. The rooms were small but cozy, they had wine glasses, a fireplace, they even provided little water bottles. The breakfast was delcious, the first morning we had baked bananas with orange marmalade and almond slivers, and blueberry french toast with sausages, orange juice and tea or coffe, the second morning we had baked apples with cranberries, a chile cheese casserole type thing and tequitos. they also had cake and cookies out during the day, with your choice of coffe, tea, hot cocoa. and we had the 5 course dinner, the lamb chops were amazing!!!! so was everything else. We enjoyed the beauty of the Knickerbocker mansion in the wonderful snow. It was a wonderful weekend get away.

We had such a great visit at the Knickerbocker and got very lucky with snow both days we were there. We celebrated our anniversary- The food was amazing, 5 course dinner at the Bistro and a daily two course breakfast! The staff and Innkeepers (Stan and Thomas) were very nice and friendly. I would love to make this a yearly tradition to celebrate our anniversary. Highly reccomend the Knickerbocker.

Outstanding experience. Only wish dining room had been open for dinner mid-week. Will definitely return. Bob Olson

This place was a LivingSocial deal and quite affordable with the deal. The free breakfast made by one of the innkeepers was so delicious. Both owners were extremely nice and even funny. The Forest View 1 room was small, but cozy in a romantic way. The worse thing was the bed - so uncomfortable. If the owners were to invest in cushy mattress pads, it would make a world of difference.

The room was very clean and accomodating. It was cozy with a faux fireplace (electric) that heated us up perfectly and a ceiling fan to cool us down when we were hot. Gourmet homemade powdered mint chocolates by the bedside upon check-in was a welcoming touch. The bathrooms had plush towels and were plentiful. The beds were ultra comfy with down comforters and pillows. The breakfast was delicious every morning and service was friendly. We had everything we needed during our 2 night stay: internet access, a library of DVDs, coffee/tea/snack access 24/7, and a very convenient location to the village and the mountain. My only criticisms are that they did not wash our wine glasses for us to use the 2nd night, the housekeeper walked in on us an hour before check out without knocking while we were still asleep, no ottoman to put your feet up while relaxing in the chairs, manager brings dogs in at 7am when he arrives every day and they bark and woke us up both mornings.

The room was clean and cozy and breakfast was delicious. The location couldn't be much better just blocks from both mountain resorts. The staff was friendly for breakfast after check-in though very rude on the phone when trying to organize arrival times. Also, it would be nice if breakfast was earlier than 9am since the lifts open at 8am.

staff extremely efficient,nice, helpful, accommadating, food super yummy!!!!!! we will definitely be going back! great location to town and lake

The grounds were very clean and easy to navigate. The rooms were very small but had everything that we needed during our stay. The breakfast was nice and was better than expected. The common areas had a cozy feeling and the kitchen amenities were available 24/7.

Nice cozy feel, friendly staff, beautiful setting and perfect location. My first bed and breakfast experience was a hit. We stayed in the main house which was very nice, only loud at night - just bring ear plugs and you'll be ok. The Bistro was an amazing little surpirse, excellent food!

We arived a little early and were accomidated .The staff is very nice and attentive . The breakfast was good ,The atmosphere was very relaxing and quiet,awsome classical music was playing down by the fire place .There was lots of books and magazines to read as well as free movies to bring to your room . It was like crashing in a very cool hunting cabin ,I would do it again .

My Knickerbocker experience completed my perfect mini vacation. Upon arriving, my boyfriend and I were greeted by Thomas, very welcoming and hospitable owner, and given a tour of the main house. There was an instant homey feel and we felt very comfortable. Thomas always has goodies and hot tea and there are games, wifi, a fireplace, a cozy living room, all open for the guests. Our room was very intimate and perfect!! There was even chocolates when we arrived. The homemade breakfast was amazing, too. Overall, I would have been completely happy spending the entire trip at the Knickerbocker mansion :)

The room was cozy and clean, the breakfast was fabulous and the hosts were very accomodating. The mansion common area featured comfortable furniture and a blazing fireplace. Coffee, tea, and hot cocoa were available all day and cakes and cookies were there for snacking. About the only suggestion I could make to improve the room stay would be a light weight blanket on the bed. The down comforter, while luxurious, is heavy and hot, even on a cold night. I have already recommended the Knickerbocker to friends and would definitely stay there again.

I feel the Chef tried to produce creative dishes without executing them well. Overall the hosts were wonderful, the room spectacular and I would definitely stay there again.

This was my first time staying at a BnB and I didn't know what to expects. It was like staying at our parents house. Super cozy and welcoming. The host we great and the rooms were so comfortable. We'll definitely be back. Thank you!

This was a real cozy place, the rooms were real cute. The service and the vibe had to be the what made our weekend a good one. The bed was very comfy.

Rooms are tiny for the price. Staff was mostly nice, though could be sarcastic at times. Very good location, right near everything. Loved Big Bear itself, wonderful place to visit!!

Very Cozy place! Great for a weekend getaway! Clean, comfortable rooms, great breakfast, good location, friendly service!

Staying at the Knickerbocker Mansion was great. Rooms were cozy and clean, and service was great. Felt like home!

I secured a room through a LivingSocial deal and headed up to Big Bear with my girlfriend. The room was better than expected. Very cozy, very warm and had that sort of home-style feeling that helps with the ambiance of Big Bear. The main innkeeper Stanley was very kind and accessible. His partner is a chef, so the food they served was very good. I would recommend this place for anyone looking for a nice place in Big Bear with good accommodations. Would love to have stayed longer than just a weekend. Will definitely condiser this place again if/when I return to Big Bear!

This was the perfect weekend escape from Los Angeles! It was conveniently located, cozy, and a great value!

Our night was wonderful. We went to a great restaurant and ate there for breakfast...and it was fantastic. The hospitality there was great. We loved it and have now decieded this is our little getaway. Thank you so much

Beautiful place, lovely grounds, rooms were clean and comfortable. Staff was nice and friendly. Dining was only available at set times which was a little difficult to coordinate with skiing or other activities, but very good food. Good overall experience.

This was a delightful weekend. The location of the Inn as well as the ambience of it were really terrific. We liked our room very much except had a slight problem with too much heat that we couldn't control. The Innkeeper was charming and interesting and the waitress in the dining room was very accommodating and nice. Our only complaint was the breakfast. It was rather mediocre. Finally resorted to oatmeal which was very good. We would, however, definitely choose this inn for another stay in the future.

Wonderful location, beautiful surroundings - very pleasant stay. My boyfriend and I really enjoyed the ambiance and our stay at the Knickerbocker. I imagine that we will return again for another getaway.

Because of our planned activities, we were only able to attend one breakfast sitting. It was a delicious breakfast and we received very good service. The room was exactly as presented in the photograph. I very much enjoyed our 2 night stay, but if it weren't for the 50% discount voucher we applied to our visit, it would have been to expensive for us. I do wish the driveway were cleared of ice so that we could have parked closer to our room, but this may not have been possible.

Very comfortable stay with a wonderful value. The innkeeper is pleasant without being too much more accommodating then needed.

Inkeeper and staff were very friendly. Room and facilities were clean and attractive. The property was beautiful- a very old mansion and outbuildings converted to a bed & breakfast. The gormet breakfast was truely gormet. I highly recommend this property.

The Knickerbocker Mansion Inn was great. Haven't stayed at a place like this before, but we loved it. Went on Thursday to Saturday. Not too busy. Snow all around, beautiful. Minutes away from the Village in Big Bear. The grounds were beautiful, esp. with the snow. Stanley and Thomas were great. Stanley, the Innkeeper, always made sure we were doing well. Very homey feeling. The food was exceptional. Not your typical breakfast, and dinner, fantastic! Loved it, and would go again (hopefully with another living social deal)... made it more affordable.

As previously stated, I really wish there was a 2 1/2 stars. All I can say about the inn keeper is that he is typical European. A little rough around the edges, but you can tell he means well. I can see how some could have really great experiences, but if you get on his bad side at all, I can also see how he would go off on you. For us, he was super nice and friendly once we arrived. When I called in to check on how to make reservations, however, he proceeded to talk to me like he did not have time for me, he was too busy dealing with upset customers on the other line. I kind of laughed. I think he might just be extra frustrated from all of the coupon guests through living social deals. The mansion is pretty cool, very eclectically decorated. The previous owners had it a little bit more classy. (yes, I also stayed there when I was 8 with my parents). My husband and I stayed in cedar I. It was pretty clean (not totally dusted nor was the shower door track clean at all). The room was warm which was nice. ROOM COMPLAINTS: You can hear everything from the other rooms. Soft talking, the TV, everything. Bring ear plugs in case you have people who want to stay up ALL NIGHT next to you like we did. The worst part, the bed was horrendous. We got the worst sleep. Both of us woke up with sore backs. It needs to be replaced badly. The toilet handle broke in the middle of the night. They replaced it first thing when we told them though. GOOD STUFF: Loved the breakfast, and Nancy as everyone else has said. Would I stay again? Probably not. Unless we got another really good deal, and were aware that the mattresses had been replaced.

It's in a great location- basically walking distance from the main restaurants and shopping in Big Bear...however the service wasn't outstanding but I tend to judge service harshly. We did find a pair of underwear under our bed....gross. But the rest of the room was clean- nothing to write home about. If you can get a good deal to stay there, do it. But don't expect super service and something fancy. But totally in a great spot!

We stayed in the Penthouse Suite. It was a very nice and comfortable room. Room service wasn't that good. The head chef was gone so we couldn't eat at the Bistro, which was a disappointment. But the stay was really perfect actually. Great location, just a walk away from the village. I would love to stay there again.