Imperial Hotel

Beautifully restored historic hotel in the heart of California's Gold Country with a regionally acclaimed restaurant and full bar. Amador City retains the authentic feel of the late 19th century, but is just minutes from more than... more

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Here is what guests had to say...

"Okay" 8/24/2009
Overall Rooms Service Value Cleanliness Dining Stayed On: 8/2009	We stayed in the Honeymoon Suite and I must say, for the price we paid we should have had coffee in our room. I think it is the least the hotel could do since the room is not a part of the main hotel. Its not like we could walk down stairs to get... read more

Innkeeper Response We appreciate feedback from guests and attempt to resolve problems promptly so that guests leave more than satisfied with their stay at our hotel. Unfortunately, these guests brought none of their concerns to us directly during or after their stay, so we could not immediately address them. The welcome letter we give to our guests at check-in explains that there will be freshly brewed coffee outside their rooms early in the morning. (Our guests often comment on how good our coffee is and ask where we buy it.) These guests had indicated that they did not want breakfast, and they left before the coffee arrived outside their door. We usually can provide earlier service to those who have to leave before our normal breakfast hours if it is requested ahead of time, but in this case it was not. We have been replacing our older mattresses, and though there have been no prior complaints about the mattress in this room, we have replaced this one sooner rather than later in light of the comment from these guests. The antique sink in the room is a bit loose but will not fall off or pose a danger under normal use. The “toothpaste splatters” on the wall behind the sink are spots where the blue wall paint has been rubbed off the textured wall -- a maintenance item, but not a hygiene issue. Our hard water can cause water spots on glassware (which usually get polished off, but apparently were not in this case) -- again, a cosmetic not a hygiene issue. We receive many enthusiastic reviews from guests about our hotel, and regret that we were not given an opportunity to make these guests comfortable with their decision to stay with us. - Mary Ann McCamant (innkeeper)

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Contact Information

Imperial Hotel
14202 Highway 49
PO Box 212
Amador City, CA 95601
USA

Phone:

+1-209-267-9172

Innkeeper(s)
Mary Ann & Jim McCamant

Rates:
$75 - $205

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