Country Oaks Bed & Breakfast
Country Victorian styled structures on 69-acre farm estate like setting, with 6-acre private lake fishing. Eight large luxurious guestrooms decorated with antiques; all with large private baths, with clawfoot tubs and separate showers.... more
Here is what guests had to say...
| Innkeeper Response |
This guest was a very young, and obviously inexperienced ‘business traveler’. When guests make reservations, and on our website, we strongly urge guests to not use GPS, as it does not work for our area.
When she called for directions, she would not stop talking, and driving, and I could not get her to pull over so I could give her directions. I finally had to say, “hush” – so I could find out where she was and give her direction. There are five state highways which converge in Mountain View, a small town, so it was critical that she stop so I could give her accurate directions before she passed an intersection onto a different road.
In response to not offering to help with luggage, my husband asked if she needed help, and she declined.
For business guests, we attempt to accommodate them with an early breakfast if at all possible and we offered a continental breakfast, and she declined, as she had brought along food of her own. We had coffee available for her in the morning as stated. She also brought food for her supper, which she heated and ate in the parlor (a little unusual).
The armoire she mentions was closed, but does not lock, there is no “trick” to opening it, and in seven years, no guest has had trouble opening it. She evidently did not realize that all she had to do was twist the handle fob and pull to open it.
We were preparing breakfast for our other guests, and obviously did not hear her when she was leaving, and failed to bid her farewell.
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| - Carole Weber (innkeeper) |
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| Innkeeper Response |
Thank you for bringing this to our attention. We have now placed a small table by the settee in the Grandma's room.
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| - Carole Weber (innkeeper) |
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| Innkeeper Response |
It is rare that we’ve received a negative comment regarding our B&B or services and we always take into account guest suggestions whenever practical. We thank the reviewers for their comments and realize that we need to modify our website to reflect that our weekend breakfasts are typically served buffet style and also during the week, when we have eight or more guests. Our breakfasts are prepared based on a normal serving size of each of the four or five main dishes served daily; always planning for extra amounts of each dish to cover the variety of appetites of guests and in anticipation that not all food will be consumed. We check the buffet dishes while guests serve themselves to assure that each guest gets a full plate, if it appears anyone will not get a full serving of each dish we prepare more. We offer a full, single serving breakfast, and, when we do individually plate our breakfasts, we place all extras on the table. Had these guests indicated that they wanted additional servings, we would have accommodated them.
This review was obviously written recently regarding a stay in 2005, which seems strange. We are unaware that anyone has ever been disturbed about having to serve him/herself from a buffet. We serve coffee/drinks, muffins/biscuits, water and juice at the table and visit with guests throughout breakfast, answering questions regarding area attractions, or ‘whatever’ about the area as our knowledge allows.
Never the less, we are concerned that these guests were so disappointed with having to serve themselves from a buffet and that they felt the quantity was insufficient to satisfy their appetites, that they left early. We are consequently submitting changes to our website so that there can be no misunderstanding about how our breakfasts are served.
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| - Jerry Weber (owner/innkeeper) |
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| "Country Oaks."
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11/20/2007 |
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| "A little bit of Heaven"
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10/26/2007 |
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| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
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Contact Information
Country Oaks Bed & Breakfast17221 Hwy 9 Mountain View, AR 72560 USA
| Phone: | +1-870-269-2704 | | Toll-free: | +1-800-455-2704 |
Innkeeper(s)
Jerry & Carole Weber
Rates:
$100 - $110
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