The Cabell House
Your stay at The Cabell House puts you at the heart of the Old South just steps away from the High Battery and views of Charleston Harbor and Fort Sumter.
A stroll up lovely brick paved Church Street to stately Broad Street and on... more
Here is what guests had to say...
| "Big Letdown in Low Country"
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5/8/2009 |
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charleston..owner lives in house,no one home to greet us,nothing fresh in our room,coffee tray soiled,coffee maker leaks,cream spoiled,staff called in sick,innkeeper sorry,paying guest gets no promised breakfast,no next day room freshening,big price tag,shame on you randy cabell calling yourself innkeeper,mr and mrs jim niemir, florida View Reviewer Info
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| Innkeeper Response |
It's true, you caught us on a very bad day. The homeowner (me) recovering from the flu and both housekeepers coming down with it. Room, breakfast and hospitality all dependent on these people. But shame on you, mr and mrs jim niemir, for never voicing a single disappointment with us. When guests assure us that they are fine, even in the face of a problem, we believe them. My apologies for what truly was a rough visit. Please contact me for a complimentary repeat and let us show you how responsive and hospitable the CABELL HOUSE normally is.
Randy Cabell
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| - Randy Cabell (innkeeper) |
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| "Beautiful home, mediocre service"
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2/29/2008 |
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My sister and I stayed overnight at the Cabell House B&B on 2/27/08 as part of a girls' getaway. I spoke with the proprietor, Randy, by phone when making my reservation and she was very friendly and said she looked forward to meeting us both. However, when we arrived, we were greeted at the door by the housekeeper. She showed us to our room, and noted that Randy was "in the back." She did not give us any further tour or information. Our room was 58 degrees. The thermostat was in a locked box. My sister just happened to bump into Randy in the hall, who then very nicely changed the thermostat and gathered up some hot chocolate for us. The remainder of the evening was quite nice. We were told (by letter, prior to our stay) that breakfast was from 9 - 10:30 am. We told Randy twice that we would be eating there at the B&B (and it was marked in bright orange on my check in sheet). We left our room with our luggage at 9:15 am and met Randy coming down in her robe. My sister said that we wanted to come down and eat a quick breakfast before leaving. Randy seemed surprised that we were eating there and then reminded me that we needed to pay (even though I had already done so by credit card in advance). She then said she would get dressed and come down. However, a few minutes later, David came down. He was very helpful, though admittedly unsure of what he needed to do. The cereal was all in open boxes and a bit stale. Otherwise, breakfast was good. We then had to ask the housekeeper for our receipt in order to sign, as Randy had still not come downstairs, and we were ready to leave for the day. Overall, the facility was quite beautiful, but I would not choose to stay there again based on the service we received. View Reviewer Info
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Contact Information

The Cabell House8 Church St. Charleston, SC 29401 USA
Innkeeper(s) Randy Cabell
Rates: $165 - $285

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