Prospect Hill Bed & Breakfast
| We're in Mountain City--close enough to get here quickly (less gas) and far enough to really getaway. Just west of the Blue Ridge - in the far upper east corner Tennessee, 23 minutes from Boone, NC. | A tree-lined drive leads... more
Here is what guests had to say...
| Innkeeper Response |
Since the guest directed their dissatisfaction at me personally I will respond personally: The situation with this couple is a window into how unique inns are. Inns are "good" or "bad" depending on how individuals respond to individual innkeepers. We are not all alike in personality or perfect every day of the year.
Our job is to create the feel of a perfect home and carefree environment with great conversation which is pleasurable to the guests. Our own lives should never encroach on guests. Sick pets are banished to the back room as are all other manner of personal issues from "real life." Sometimes, as innkeepers, we fail in the banishing act. And for that we are sorry.
Sometimes innkeepers misread their guests. In September my ability to "read" guest needs was impaired by the fact that in the 24 hours prior to their arrival my cat was diagnosed with fatal cancer while MY own heath had become an issue. I was, at best, distracted, and certainly distraught, sad, angry, upset and physically in pain. It is NOT an excuse for not relating to these guests correctly; I did a poor job in September. I was not at my best, cheery, neutral self.
Indeed, they may be people who prefer to eat in silence or prefer no substantive interaction with guests--I missed that entirely.
|
| - Judy Hotchkiss (innkeeper) |
|
|
|
| Overall |
 |
| Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|
| Innkeeper Response |
The restaurant in question--not connected to the inn in any way--closed a few days after the guest visited. While we cannot control neighboring businesses, we are always concerned when service and food are not topknotch and we appreciate the comments. We are sorry he had a bad experience.
|
| - Judy Hotchkiss (innkeeper) |
|
|
|
| Overall |
 |
| Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|
|
|
| Overall |
 |
| Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|
| "Prospect hill"
|
10/31/2008 |
|
| Overall |
 |
| Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|
| " Prospect Hill Bed & Breakfast"
|
8/12/2008 |
|
| Overall |
 |
| Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|
| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
Please share your comments with the millions of travelers who visit BedandBreakfast.com.

Contact Information

Prospect Hill Bed & Breakfast801 West Main Street Highway 67 Mountain City, TN 37683 USA
| Phone: | +1-423-727-0139 | | Fax: | +1-423-727-6979 | | Toll-free: | +1-800-339-5084 |
Innkeeper(s) Judy & Robert Hotchkiss
Rates: $99 - $235

Reviews
| Overall |
 |
| Guest Rooms |
 |
| Service |
 |
| Value |
 |
| Cleanliness |
 |
| Dining |
 |
|
|
|