Beazley House
The Beazley House is Napa's first and still finest B&B. Located in a circa 1902 landmark mansion surrounded by half an acre of lawns and secluded gardens in Old Town Napa, it is within walking distance of restaurants and shopping. Napa is surrounded by vineyards, where you can enjoy hot air ballooning, wineries, cycling, hot mud baths, spas, hiking, and breathtaking views. The Inn has 11 gorgeous rooms, all with private baths. Some of the rooms have fireplaces and 2 person whirlpool tubs. The Beazley House, opened in 1981, and is still owned and operated by Carol & Jim Beazley.
Here is what guests had to say...
| Innkeeper Response |
At the Beazley House, an 11 room B&B, we have double booked just two other times, IN 28 YEARS.
As Napa's first B&B and only inn with its original owners, we have hosted over 35,000 guests. So it was indeed a shock when we discovered our new computer system had allowed us to double booked a room on one of the busiest weekends in high season.
We believe that you take responsibility when you make a mistake so we called the guest as soon as we found our error. That turned out to be the Thursday evening before his scheduled arrival.
Understandably, he was angry.
Although we arranged for alternative lodging, at our expense, he was still angry when he checked in.
My continued personal apology was met with a stony stare, no offer of a handshake, nothing but anger.
Instead of our gourmet hot breakfast this guest opted for our Brown Bag Breakfast. As is our practice, this meal to go is prepared the night before and we it had waiting for him on the buffet.
The morning innkeeper/chef would therefore not have been involved or necessarily known about it.
To our horror, we found out later that day that another guest, also leaving early, had taken BOTH bags, even though names were featured prominently on the bags. We learned this by the guest calling and apologizing when they discovered their error at the airport.
We are sorry a rare series of events conspired to wreck a planned weekend.
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| - Jim Beazley (innkeeper) |
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| "A very nice place to stay!"
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3/29/2008 |
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Contact Information
 
Beazley House1910 1st Street Napa, CA 94559-2351 USA
| Phone: | +1-707-257-1649 | | Fax: | +1-707-257-1518 | | Toll-free: | +1-800-559-1649 |
Innkeeper(s)
Carol & Jim, and Veronica
Rates:
$133 - $275
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