Maples Inn
The Maples Inn, A Full Service Hotel, in an Historic Victorian Country Inn setting
Where else can you find full sized rooms with queen size beds, private en-suite bathrooms, private telephones, cable TV , high speed WiFi, and an inclusive expanded Continental Breakfast, combined with an authentic Historic Country Inn setting? Fax and copying facilities, and complimentary High Speed wireless Internet access throughout, The Maples Inn successfully merges our Historic past with the Hi-tech of today and tomorrow.
The turn-of-the-century inn is reminiscent of a quieter and romantic period. Entering the reception there is a relaxing warm atmosphere to welcome you - the woodburning fireplace, ancestral portraits and tasteful appointments.
During the warmer months our guests are invited to gather on our wicker-filled wrap-around porch.
Spend the night, stay a week or settle in for a month or more, The Maples Inn is the best place to call home, when you’re away from home.
Here is what guests had to say...
| Innkeeper Response |
Its is upsetting to me that an otherwise positive experience for this guest was marred by a negative impression from our desk manager!!!
We are deeply concerned and dismayed at the lack of customer service delivered by our manager on duty that day. I have instilled to all my managers the importance of positive customer relations with all our guests. Hopefully this will be reflected in a better interaction with all guests in the future.
"Bad days" happen to us all, but in our business, is unacceptable for this to affect our guests' experiences!!
If this particular reviewer were to give us another chance, we would like to have the opportunity to show them true "Maples Inn" hospitality!!
Thank you for your valuable feedback!
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| - Tom Kennedy (Innkeeper) |
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| Innkeeper Response |
Our managers are always available from 9am to 8/9pm. We are sorry for your displeasure with your accomadations, and mis-matched sheets. The maintenance of all beddings is of paramount concern to us. These are maintained to high standards, and replaced whenever neccessary!! We try to accommadate individual bedding requirements, be they softer or more firm
We are always willing and able to move guests to another room that better suits their needs.
Our continental breakfast buffet is typcally well marked, creamers and milks for coffees sit by the large coffee urns. Signage is marked to invite guests to the pantry for additional breads and fresh milks for cereals, etc. We keep these is the refridgerator to ensure proper freshness.!!
Out of consideration for our guests privacy, we try not to intrude with our guests willst they stay with us, unless the opportunity arises or is required.
We hope to see you back again soon.
Thank you for taking the time to share your experience.
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| - Tom Kennedy (Innkeeper) |
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| "fall vacation"
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10/14/2008 |
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| "Nice friendly place"
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10/11/2008 |
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| Innkeeper Response |
The Maples Inn Staff will always attempt to accomodate guests who would wish to check-in early. Check-in is 3pm. A number of factors make this sometimes difficult/impossible, as we wish to ensure that the guests' rooms are prepared to our satisfaction. We apologize for any inconvienience!
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| - Tom Kennedy ( Innkeeper) |
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| All reviews are the personal opinions of BedandBreakfast.com site users and do not reflect the views of BedandBreakfast.com. |
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Contact Information

Maples Inn179 Oenoke Rdg New Canaan, CT 06840-4194 USA
| Phone: | +1-203-966-2927 | | Fax: | +1-203-966-5003 |
Innkeeper(s) Tom & Anastasia
Rates: $95 - $290

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