Dana Place Inn

Experience over 112 years of hospitality at Dana Place Inn. Located at the base of Mt Washington(5 miles north of Jackson Village) next to the White Mountain National Forest, bordering the Ellis River. The Inn features cozy rooms,... more

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"awful experience" 10/18/2009
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Stayed On: 10/2009

My family and I stayed at the Dana Place Inn when I had a conference in town a week ago. The first evening we were there the ceiling in the bathroom fell down and the front desk staff made no move to rectify the situation. (they did patch it up the next day, but did not clean up the floor of all the spakle and left drywall dust all over all the towels, toilet and sink.) The bedrooms were dirty, with cobwebs in the corners, a used diaper on the sill outside the window and the beds were uncomfortable. When I returned to the 'hotel' after the conference I notice my Chanel eye glasses that were left on the nightstand were no longer there. I again told the front desk staff who was unfazed. I tried to tell the staff the next morning, but the line of people making complaints to the girl that was serving breakfast/checking out/handling complaints was so long that I would have missed my conference. I called the next day and the acting manager said that it was impossible that anyone could have taken the glasses. He said that he would go check and search the room. I called later and he said that he tore the room apart and found no glasses. He said that he would go check the maids closet. I called 5 min later and he said that he had found them, but he refused to believe that the maid had anything to do with it. He actually got belligerent and aggressive when I told him that I was extremely upset and wanted the glasses mailed back to me. He refused to assume the cost of mailing the glasses and when I said that I would pay to have them safely returned, he said he changed his mind and I would have to drive the 3 hours back up there to get them because he was unwilling to do anything. Save yourselves the heartache.

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Innkeeper Response
Facts: 1. Guest stayed 2 nights 2. Bathroom fixed in 1 hour and dinner was given on the house to make up for it 3. Bathroom was across the hall in older section of inn as told guest prior to reservation 4. Glasses were found next day after departure 5. Inn offered to mail them at inn's cost USPS 6. Guest called 8 times to insist they were sent next day mail, FED EX, specific boxing and $700 of insurance 7. Inn would send USPS at inns cost, extra costs to be responsibility of guest 8. Guest's inn stay was $125 per night with breakfast 2 days, wine and cheese 2 days and dinner on the house 1 night. No room in rate for an additional $62 in insured, special packing, Fed ex over night 9. Guest sent her Dad to pick up glasses, glasses were returned. 10. Can't understand why Inn would want someone's prescription glasses.

- Innkeeper (innkeeper)

"Loved this inn" 2/7/2009
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Stayed On: 1/2009

We have now stayed 3 weekends in a row. We love it here. Our room was newly renovated, food is great and the staff is lovely. I can't tell you how much we love this place.

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"We loved the inn and staff" 2/15/2008
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Stayed On: 2/2008

We stayed for 2 nights and loved it. Great Food! What a location. Our room was on the back of the house with views of the river. It was large and clean. We will be back.

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"Great package" 1/29/2008
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Stayed On: 1/2008

We purchased the 2 night package at the inn. For the price you get 2 nights lodging, breakfast 2 mornings. dinner 1 night and skiing 2 days. The inn is clean, well staffed and the pool is hot. For $359 for the weekend for the 2 of us, what else could we ask for. We re-booked for March. By the way, we come to the valley 3 times a year, and the food at the Dana Place maybe the best in the valley.

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"New Rooms" 1/18/2008
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Stayed On: 1/2008

We stayed in the new Carriage House last weekend. The inn is doing over one room over every month. They are putting a bunch of money into the inn. I met the full time onsite maintenance staff. You should see what they are doing here. As for the room its was great, the food some of the best and pool hot and perfect. Look out Jackson, there is no other location like Pinkham Notch and as every room is done over, there will be no other place to stay. We prebooked 5 days in July.

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"Great Inn" 12/11/2007
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Stayed On: 12/2007

We found this inn by mistake. Driving to Wildcat we found it on the left just minutes to the slopes. It may have some of the best food I have had. We were able to get the new cottage. It has a loft for a bedroom with a sleigh bed and the living room has a fireplace. The staff was happy and I could tell they actually enjoyed what they do. We booked again for January.

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"We loved it" 12/3/2007
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Stayed On: 12/2007

We loved our stay last weekend at the Dana Place. We found it on Bed and Breakfast dot com and found a real jewel. It is 5 minutes to the village of Jackson and 15 minutes to North Conway. But, you are in the middle of the National Forest! We had a room with a deck that looked over the river. It was a nice room, good size bath and VERY clean. The food was exceptional. The chef they have is tops. The pool was warm and the Jacuzzi great. Make sure you order the Tenderloin!

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"Great Stay at Dana Place" 11/28/2007
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Stayed On: 11/2007

We stayed over the Thanksgiving holiday and had a great stay. Our room had great views, the food was great. The inns location is in the woods. We will return.

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"A Quaint Little Place" 1/5/2007
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Stayed On: 6/2004

We stayed at this little out of the way Inn for a weekend. We found the staff very helpful and eager to please. The food was very good and would recommend this Inn as a stop for all who visit Jackson New Hampshire. We were in a room in the back of the Inn and the sound of the brook running through the property was wonderful while sitting out on the deck. The room was very comfortable. Bathroom was a good size. The Inn is nestled very close to Pinkham Notch. Wonderful Scenery.

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Contact Information


Dana Place Inn Bed and Breakfast
Dana Place Inn, Jackson, NH - Inn
Dana Place Inn
1143 route 16 NH
Jackson, NH 03846-0811
USA
Phone: +1-603-383-6822
Toll-free: +1-800-537-9276
Innkeeper(s)
Dana Place Inn
Rates:
$139 - $259
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Reviews

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Review Dana Place Inn, Jackson, NH

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Fine DiningRooms with decks
The original dinning room '1890' now one of four"Tented weddings on our grounds"
"Indoor heated pool with separate Jacuzzi""Two Clay Tennis Courts"