Cornell Inn
In Lenox, just up the hill from Tanglewood, lies the Cornell Inn. The Inn's Main House was constructed in 1888 as a large Victorian home. We have a cozy full-service pub, which serves as a favorite spot of guests. In "Duffy's Pub",... more
Here is what guests had to say...
| "Think twice before booking here "
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6/13/2009 |
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My girlfriend and I wanted to get away for a few days in April, we love the area so we looked up Inns up there and The Cornell Inn seemed perfect. We called and made reservations for 2 rooms for 3 nights and we had to pay in FULL ahead of time. WE thought nothing of it, now we know that’s something you should never do. ESPECIALLY with this Inn. The night before our little trip she was called by someone from the Inn telling us they were sorry but they had to cancel our stay as a family member had passed away, and they would refund our payment immediately. We continued on our journey and went to The Chamber of Commerce and they set us up with a great place.
Weeks after one rooms money was returned,but not the second room, we called, sent registered letters and no money... She made a complaint to Better Business Bureau and was going back up there to file a complaint with the local courthouse, she called The gentleman in The Chamber of Commerce and he said the Inn did not belong to The Chamber, we has since learned it is something one should check out before making a reservation, check to see if they are with The local Chamber of Commerce. She then actually called the polce department and the officer said he would go over and talk to them. He did and he said the owner was not very hospitable but that her account would be credited that night. She then called th Inn and the owner got on the phone, VERY PISSED !!!! told her " you didn't have to send your friend after your money. Her account was credited finally after 2 full months of horror. We were also told many other horrow stories.
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