1889 WhiteGate Inn & Cottage
1889 WhiteGate Inn & Cottage is listed on the National Register of Historic Places and overlooks downtown Asheville and Blue Ridge Mountains. This charming Inn offers today's comforts with yesterday's ambiance. The Inn was a winner... more
Here is what guests had to say...
| "The Whitegate is worth the trip!!"
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5/6/2009 |
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My wife and I have now stayed at the Whitegate on two different occasions, (3 for my wife) and we love it there! The location is great, easy access to I-40, minutes from downtown Asheville (you could walk if you wanted to), the entrance to the Biltmore Estate is an easy drive and less than 10 minutes away. It's a good central base to be able to get to the entire Asheville area. The Inn itself is clean and well taken care of. The rooms are also clean and very nicely appointed. The staff is excellent and very helpful. Tickets to the Biltmore Estate, restaurant reccomendations and reservations, (Frank & Ralph, the owners, haven't steered us wrong yet in this area) if we needed anything it was taken care of very quickly. Then there is the breakfast, it's not just breakfast but a three course meal, (no need for lunch :) ) If you're looking for a place to get away with your loved one for a romantic weekend, or just to relax and kick back, I highly reccomend the Whitegate.
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| Innkeeper Response |
Guest comfort and satisfaction are our number one concern. We encourage our guests to give us feedback and realize that there is always room for improvement. We wish these guests had let us know when they stayed here a year ago that their room was cold so we could have resolved their problem. The Emerson and Browning suites opened a little over a year ago in our new Carriage house. They have become our most popular suites over the past year and we have received no complaints about the heating or cooling. Our architect did a lot of research to come up with the best system for individual room comfort and on his recommendation we installed PTAC units in each suite. The guests love that they can individually control the temperature and we know there is a wide range of comfort levels that guests require. We wanted to assure comfort in the bathrooms so we had auxillary heaters installed. We have discovered that for the PTAC units to work efficiently the bathroom doors must be left open when not in use so the air can circulate.
These suites have large stone fireplaces with gas logs and guests that like it quieter have told us they turn off the PTAC units and the room is very warm with just the fireplace on. The PTAC units also have a night mode that allows the fan to run quieter.
This has been a long explanation but we would like to assure these former guests and those in the future that there is not a problem with the heating or cooling in these suites and that as innkeepers we will do everything possible to keep our guests happy and comfortable.
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| - Frank E. Salvo (innkeeper) |
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| "Wonderful inn, great location!"
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6/16/2008 |
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Many positives: Beautiful, spacious room (we stayed in the Eliz. Barrett Browning suite), awesome bathroom, the gardens are truly spectacular. Innkeepers and staff are friendly and informative about things to do in the area. The location is great...just a few short blocks to downtown Asheville, which is a fun town with lots to do.
The only drawback (to me) was the rather skimpy breakfast. The food was very good, but for the price I expected a more substantial breakfast. Both days we were served 3 courses--1st a cup of fruit marinated in brandy or other flavorings, second a small ramekin of a quiche-like dish (no meat), and 3rd a small puff pastry. While delicious, it hardly filled me up. Some homemade ham biscuits, omelettes, or maybe even a nice breakfast casserole would be very easy to do. I just think the breakfast should "wow" the guests, and for me they did not. Again, what we had was very tasty, but I would have much preferred a more hearty fare.
That said, I think this is an excellent property overall, and I would confidently recommend it to anyone. Just be prepared to eat an early lunch! View Reviewer Info
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| Innkeeper Response |
We appreciate the input from this guest and regret that we did not "wow" her with our breakfasts. Breakfast is an event at the WhiteGate Inn and we want the guests to leave the dining room impressed with the presentation and the quality of the food if not the quantity. We serve a 3-course sit down candlelit breakfast and guests never receive the same course during their stay. If you are with us 5 days you will have 15 different courses. Many guests tell us they skip lunch after having our breakfast! Expect the unexpected is our motto and we always serve a dessert for the third course and at this time the innkeepers and our 2 corgis join the guests and we have a chance to socialize with our guests and help plan their day.
We hope these guests will stay with us again and experience additions to our menu. We are now serving Brenda's homemade butter biscuits with assorted jams, have increased the size of the entrees, and now offer a choice of juices. Feedback has been very positive and we will continue to
improve and always listen to what our guests have to say.
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| - Frank E. Salvo (innkeeper) |
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1889 WhiteGate Inn & Cottage173 E Chestnut Street Asheville, NC 28801 USA
| Phone: | +1-828-253-2553 | | Fax: | +1-828-281-1883 | | Toll-free: | +1-800-485-3045 |
Innkeeper(s) Ralph Coffey & Frank Salvo
Rates: $150 - $359
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