Frequently Asked Questions

Q: Is it hard to keep my listing up-to-date on BedandBreakfast.com and Inns.com?
A: Not at all! If you can type with two fingers and click a mouse, you'll be amazed at how easy it is for you to update your rates and information on BedandBreakfast.com and Inns.com simultaneously! You'll get an ID number, create a password, and log in anytime, 24/7, to keep your listing tuned up for maximum results. Changes made to your BedandBreakfast.com listing transfer automatically to Inns.com – no extra work is involved. In addition, each new membership comes with 30 days of free phone, email, and fax support. Platinum level members receive unlimited support.

Q: How does BedandBreakfast.com and Inns.com attract Internet users?
A: To ensure that thousands of travelers visit BedandBreakfast.com and Inns.com daily, we spend hundreds of thousands of dollars annually on pay-per-click advertising with Google and other sites, and work hard to maintain consistently high search rankings in the organic (free) results. In addition, BedandBreakfast.com's reputation as the leader in the industry has produced regular press coverage in USA TODAY, CNN, CBS TV, Forbes, major metropolitan daily papers, leading magazines from Real Simple to Budget Travel, a long list of leading websites, and many more.

Q: Which level is best for me?
A: BedandBreakfast.com generates over US $85 million in annual reservations for its member properties. This figure was determined through a combination of traffic sent to BedandBreakfast.com web pages and individual property websites multiplied by industry-standard conversion rates. Results varied dramatically based on such factors as location, size of property, quality of the property website and photos, and whether or not a property took online reservations.

  • Platinum is estimated to generate about 129 room-nights annually. Platinum provides a significant return on investment (ROI) with top placement on BedandBreakfast.com and Inns.com, display of 25 photos, and unlimited support. This the best choice for properties in high-traffic destinations.
  • Gold is estimated to generate about 67 room-nights annually. Gold offers an excellent return on investment (ROI) with great placement on BedandBreakfast.com and Inns.com and to display 15 photos. This is an smart choice in all but the most popular destinations.
  • Silver is estimated to generate about 41 room-nights annually. Silver offers good placement on BedandBreakfast.com and Inns.com and allows you to display 10 photos. This is a cost-effective choice if your town has three/four member properties.
  • Pick Bronze if you would like an internet presence on a budget. It is a great bargain, particularly in towns with few members. We are unable to provide accurate annual room night figures since we do not track actual traffic to Bronze member websites.

Q: What if I’m getting the traffic but not the reservations?
A: If the traffic we are driving to your BedandBreakfast.com listing and to your website is not converting into reservations, we will work with you to figure out the problem and suggest solutions. It may be unappealing photos, a lack of online reservations (requested by over 50% of travelers surveyed), and/or a website that doesn’t convert lookers to bookers.

Q: How will people find my B&B on BedandBreakfast.com and Inns.com?
A: BedandBreakfast.com has a multitude of search options, including geographic, Hot Deals and packages, special needs and amenities, online bookings, gift cards, and many more. Members can significantly increase traffic to their BedandBreakfast.com listing as well as their own website with secondary city listings, Featured Property and Inn of the Month online advertising auctions. Potential guests will use the convenient geographic search tool on Inns.com to find your property, and will click directly from the city page listings to your own website. If you have secondary city listings on BedandBreakfast.com, these listings will automatically appear on Inns.com as well.

Q: How do I upload photos?
A: Log in to your Home Base, click the Photos link, and follow easy directions to upload photos and enter descriptions. For best results, high-resolution photos are recommended, so potential guests will be able to enlarge your pictures to nearly full-screen size. You can archive extra photos, making it easy to log in any time to add new photos, delete old ones, or make seasonal changes to show your property in the summer, in fall foliage, or decorated for the Christmas holidays. Remember, the better your photos, the better your results from BedandBreakfast.com!

Q: How do I upload video?
A: Log in to your Home Base, click the Video link, and follow the easy directions to either send us your video as a CD or DVD, or use our recommended upload site. Remember, a great video will enhance your results from BedandBreakfast.com!

Q: How do I know your site is working for me?
A: Member inns can access their password-protected traffic statistics, detailing traffic to their BedandBreakfast.com and Inns.com listings and their own website from their city page brief listing and their detailed listing, as well as traffic generated by special promotions. We also send you a monthly traffic email to keep you up-to-date.

Q: What if I’m not happy?
A: Start by contacting us to do a site analysis for you. We usually find that once members start taking full advantage of their membership, by adding photos with descriptions, reviews, specials, recipes, and more, they quickly see a bump in reservations. Nevertheless, BedandBreakfast.com guarantees your satisfaction: You simply cannot lose. Our no-questions-asked 90-day risk-free offer guarantees your satisfaction or your money back.

Q: Are reviews really a good idea?
A: Yes! Reviews drive reservations. When dollars are tight, travelers want to be extra sure that they are picking an inn they’ll love. Study after study demonstrates that the way they do this is through reviews, and traffic patterns on BedandBreakfast.com confirm it. Our review program was designed with innkeeper feedback to provide fair and balanced reviews for all.

Q: If I have just purchased this B&B, will the reviews from the previous owners still show on my listing?
A: No. We’re sorry, you will need to get your guests to post reviews describing your property under its new ownership.

Q: If I discontinue my membership and then rejoin, what happens to my reviews?
A: If you discontinue your BedandBreakfast.com membership, and then rejoin (same property, same ownership) your previous posted reviews will be reinstated.

Q: What do I get out of a BedandBreakfast.com membership besides listings and links?
A: Members receive the Innkeeper News, a free monthly email newsletter filled with educational articles, advice from fellow innkeepers, and a calendar of upcoming conferences and seminars. The Innkeepers Resource Library is also free and is a treasure trove of information and advice. Our ongoing publicity campaigns can help you get major press coverage for your inn, through seasonal publicity leads and broad distribution of press releases. Members of the BedandBreakfast.com team present educational workshops at innkeepers' conferences throughout the United States.

Q: What pages can I link to with my Availability Calendar link?
A: You can link to any pages on your site that enable bookings, display rates and availability, or allow for reservation requests.

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