Gift Certificate FAQ
Frequently asked questions about Gift Cards purchase and delivery:
How much should I spend?Your friends, colleagues, family, and loved ones will appreciate any gift that enables them to stay at a B&B. Room rates vary tremendously by location, season, amenities, and room selected. These suggestions may help:
- $50-$100: Adds a massage or romance package to the room, or reduces the room cost by 25%-50%
- $100-$250: Generally provides a free room for one night
- $250-$500: Generally provides a free room for two nights
How are BedandBreakfast.com gift cards delivered?
Select the delivery method that suits you best, including email, FedEx Ground, and overnight delivery. You can even print gift cards instantly using your computer and present them to the special people in your life. It's the ideal last-minute gift!
How long will it take for my mailed gift card to reach its destination?
Please allow one week for standard U.S. mail (two weeks near mail-heavy holidays such as Christmas, Mother's Day, Valentine's Day, etc.).
- FedEx Ground takes one to five business days for delivery.
- FedEx Express Saver takes three business days.
- FedEx Next Day is delivered by 3 p.m. the next business day.
How do I receive my receipt?
The final order confirmation page can be printed as your receipt. Also, you will be able to enter your email address during your purchase, and the receipt will be emailed to you immediately upon submitting your purchase.
What is the difference between a gift card that you prepare and mail, and an email card that I print myself?
Both mail and email cards offer you the choice of one of our 25 designs, in addition to your personal message, printed on the presentation page. The difference is in how they get printed and delivered:
- Mailed gift cards are printed by BedandBreakfast.com on plastic, attached to the customized presentation page, and enclosed in an elegant foil-lined envelope with a 64-page directory of participating inns.
- Email cards are fast and flexible, allowing you to print whenever and wherever you wish. They can be sent to you or the gift card recipient instantly, or on the date you specify. It's never too late for this perfect last-minute gift! The gift card is printed directly on the presentation page. You can print your own list of participating properties directly from our website.
Can I include a personal message with The Getaway Gift Card™ from BedandBreakfast.com?
Please do! When you order a gift card, we'll ask you to include a special message with your order. We'll include your message with either mail or electronic gift cards. You may also leave the message section blank and handwrite a message when you receive the card.
What if the gift recipients stay at an inn that costs more than the amount that is on their gift card?
They can use the gift card to pay for a portion of their stay, and pay for the rest with a credit card, check, or cash, depending on the innkeeper's policies.
What if they don't spend the full amount of The Getaway Gift Card™ from BedandBreakfast.com?
No problem! They can enjoy the remaining value at any participating B&B in the United States or Canada. When they check out of the B&B, the innkeeper will give them a receipt showing their remaining balance. Alternatively, they can click here to check their balance.
When will my BedandBreakfast.com gift card expire?
Never! BedandBreakfast.com gift cards issued after August 31, 2005, do not expire.
I'm really late! Can you deliver a gift card for me NOW?
If you choose email delivery with a "print-your-own" card, your gift card will be sent instantly! All we need is a valid email address and credit card.
This sounds great! How can I pay for my order?
BedandBreakfast.com welcomes Visa, MasterCard, American Express, Discover and PayPal for all orders.
Is my credit card transaction secure?
BedandBreakfast.com utilizes secure SSL encryption on all credit card transactions. This industry standard technology assures you that your personal information is 100% safe. BedandBreakfast.com is tested and certified daily to pass the FBI/SANS Internet Security Test. The live McAfee mark on our website confirms that we meet the highest security standards.
Can I purchase more than one gift card in the same order?
Absolutely! Just specify the number of cards you wish to send, and enter your personal message for each one. Each will bear the same photograph. If you want each card to have a different photo, you'll need to order them individually. If you would like BedandBreakfast.com to print and mail multiple cards on your behalf, they will be sent to the same mailing address. In other words, if you need different styles or recipient mailing addresses, please submit your orders individually. Don't worry, though. The ordering process only takes a minute!
Can I specify the date I would like my electronic gift card to be sent?
Yes! Just mark the date you would like your electronic gift card to be delivered. It will be delivered within a 24-hour time frame of the date you select.
Can I send an electronic gift card to someone outside of the United States?
Yes, you can send an electronic gift card to anyone, anywhere, who has an email address. Please remember that all gift cards are issued in U.S. dollars, and can be redeemed at participating U.S. and Canadian properties.
What happens if the email with the electronic gift card is returned as undeliverable?
Gift cards are sent from TravelServices@BedandBreakfast.com to the recipient you've named. We recommend that you alert recipients directly so that they don't block or delete the notification email by mistake.
How will I know that my electronic gift card has been sent?
We will send you an email confirming your purchase and notifying you that the electronic gift card has been sent.
How long will it take for my email with the electronic gift card to be sent?
Cards are usually sent immediately if email addresses and credit card information is accurate. If there is a problem, we will notify you within 24 hours on weekdays, and within 48 to 72 hours on weekends and holidays.
Questions about Redeeming Gift Cards:
Where can I redeem them?BedandBreakfast.com Gift Cards may be redeemed at more than 4,000 participating U.S. or Canadian B&B or inns. When you call the innkeeper to make a reservation, please tell the innkeeper that you will be paying with a BedandBreakfast.com gift card.
Please note that not every B&B/inn that is listed on BedandBreakfast.com accepts gift cards; look for the package icon:
or this badge:
How can I redeem them?
After selecting the participating U.S. or Canadian property where you'd like to stay, contact the inn for details on rates, availability, etc. Have your gift card number handy so you can give it to the innkeeper. Alternatively, you can use the Gift Card for online reservations booked directly on BedandBreakfast.com. For security reasons, the check-in date must be at least seven (7) days after the purchase date.
What if the cost of my stay is less than the amount of my gift?
If you do not spend the full value, the remaining funds are available to enjoy at any participating B&B. Click here to check the amount or print a receipt displaying the remaining value.
What if the cost of my stay is greater than the value of my gift?
You will need to pay for the difference to the innkeeper via cash, check or credit card.
Can I use the gift card to pay for BedandBreakfast.com Online Reservations?
Yes! Just book the room you want, and click BedandBreakfast.com gift card when asked for your payment option. To prevent fraudulent use, the check-in date must be at least seven (7) days after the purchase date of the gift card.
Are they transferable?
Yes, they are. Regardless of who is checking in, you will be asked to present proof of identity upon check-in.
Can I use them to pay for weddings and other group functions?
No, these gift cards are designed for individual getaways.
Will I be asked for a credit card upon check-in?
Yes, you will be asked to present a credit card upon check-in, to pay for incidentals not covered by your gift card.
Where can I buy The Getaway Gift Card from BedandBreakfast.com
Gift cards are now available directly from BedandBreakfast.com, from over 1000 innkeepers in the U.S. and Canada, and from over 20,000 retail locations. New locations are added frequently, so contact us for complete information Support@BedandBreakfast.com.
Click here to order Gift Cards online or call us at 1-800-GO-B-AND-B!